BrightStar Care Flower Mound

They told me what to do. I was able to work on my knee a lot faster because of them. They're friendly and very knowledgeable.

They come help me twice a day. They couldn't do anything better other than take Medicare. I really like them. They are all very friendly and they work hard to satisfy me.

It's essential that I have it. I like that we've kept the services to a minimum. I used to have to go to the hospital multiple times. I love my nurse. I've been doing this for 5 years now. I've used a few agencies but I especially adore her.

The physical rehab was very helpful. They did not overwork me. I loved the nurses, they were very informed and they knew what they were doing.

They have helped fix my problems. They are responsive to my needs.

My doctor likes the results from their treatment. They have excellent care, they are on time and do what they say they will.

It was pretty much perfect. They give individualized care. I liked the quality of our caregiver.

It makes a big difference in her life. They're very responsive. You can always reach them. They're very professional. I like that they have a nurse that oversees the paperwork.

The patience that they had with her was great. They were willing to do whatever I asked them to do. They are very nice to talk to and they sent very qualified people overall.

BrightStar Care hangs in there and listens to me. I'm a nurse and I know what she needs and they listen to me. I like how BrightStar Care hires. They hire high quality workers.

They helped my loved one a lot. They were very caring and worked with the caretakers' schedules. I liked the staff.

My mother liked them and they allowed us to leave the house. They were on time, good communication, and gave excellent care to my mom.

I don't have to ask the nurse to do anything because they do everything automatically. They just do what they are supposed to do. I don't think I've ever had to request anything. I have someone in my home right now and they are very helpful, knowledgeable, smart, and easy to get along with. That goes for all the of the people I've dealt with.

They help with my infusions and check my blood pressure and pulse. One nurse lacks personality.

It was nice that we didn't have to drive anywhere to get her care. They were consistent in care. They were interested in the client's needs. The were attentive to the client. They were accommodating.

They could not go through her private belongings. They need to be better at doing background checks on their caregivers.

They help him with his needs at night. They are very responsive.

They helped me with their care. They took care of some of the chores that needed to be done each day. Our caregiver was a very caring person, she was very good with my mother.

I was there with him on a daily basis so I don't know but in general it was okay other than when they allowed him to fall. In my view they should have let the facility do that and not got involved. They could have made sure that when they were taking my dad to the restroom that he didn't fall and break his hip.

They helped me so much. My upper body strength is much better. They are very patient and very nice.

It was really helpful. My mother needed care and I wasn't able to provide it and they were able to step in. It was essential to her well being. The only real complaint is that they called me thirty minutes before they were supposed to come and said that they couldn't find anyone to cover the time frame.

I have the confidence that I can go and leave them with my wife. I know she'll be safe. They're prompt and reliable, and the staff is good.

There is not too much of an impact on my life. The company is reliable, and I like the caregivers that they send.

We like knowing that someone is coming once a week to make sure my parents are eating healthy food. I like the owners of the particular franchise. The nurse that came to give the evaluation was amazing. She was super personable.

They helped me keep my sanity. I liked the caregiver and owners. They always showed up on time.

They have a huge impact in her husband's life because he could go to work without the constant calls of his wife because she is alone. They do background checks that reassure the patients.

It was critical. We could not manage this on our own. They went out of their way to meet our needs. At first there was a scheduling error and they were willing to come back the next day to resolve that. They made up for this. I appreciate their willingness to be flexible.

They have been able to be there for her when she needs assistance, they give her peace of mind. They are very good at communicating with me, they always keep me updated.

I think it has really helped her a lot. She really depends on having someone there with her. They used to take her out quite a bit and do other things. I just think it all depends on who they send out. Some are more capable than others.

I need the help, too. They bathe him, help with the breakfast, and do the laundry. Most of the caregivers are nice and very educated.

They find ways to make it comfortable and easy to get my therapy at home. I like the therapy people that come out.

I am able to function now. My physical therapist is great, but my occupational therapist does not push me.

Primarily, they help bathe me and help with little tasks around the house to free up my wife. We just have the impression that they know how to match the right, qualified people to our situation.

They stay with me the whole time I am doing the infusion, and they monitor me very closely while doing it. They are very efficient, professional, and give me notice by phone before they show up.

I just thought they were caring people, and they gave him daily care. Everybody was really caring.

It made a big impact because of the care they gave to my brother. They made sure he was moving around and was in good shape. They did a great job, overall. If you are in the need for healthcare, I would highly recommend them.

They came in and handled the changing of the IV bags. They were very professional, prompt, kind, caring, and empathetic. They are the full package for home health.

They help with keeping us to a schedule. They have excellent customer service, and they have been amazing to work with.

Right now, the pharmacy has run out of my medication. BrightStar keeps checking on me to see if I've heard anything, so it seems like they care. They have a personal touch compared to other companies I've dealt with. I like their professionalism. They get back to you right away. The nurses I've had are top quality. The people have been very kind.

I have to have them, and they really go out of their way to help me with insurance or therapy. I like the personal touch in the caregivers' care. They have helped me on the weekends and before hours.

Their caregivers are great. I was trying to get to see my father as much as I possibly could, but it was becoming difficult because I am married and have four kids. By them interacting with him a couple of times a week, it has taken pressure off of me and I am able to see my father, still. They have been great. They communicate very well. They reach out to me if there is anything that needs to change. They let me know if they are coming on a different day or a different caregiver. They let me know if they notice anything different.

They have helped me the most by giving us last minute care. They could communicate with the families more.

We have an additional caretaker to tend to her on the weekends. That is helpful. I like everything about them.

They are very helpful for him. They provide companionship. They make his meals and do the little things. They are doing fine. The person that is taking care of my dad could be more proactive.

I am able to get out of the house and do things. They are very dependable.

They have helped through the physical therapy. The caregivers come in and bathe her. I like all the people that they have because they are nice.

They help my husband in the restroom. Some of the caregivers do not understand the situation that we are in.

My husband does not think he needs the care, but it allows me to leave and know he is well taken care of if an accident happens. They are very professional and kind. They are happy and willing to be here. I feel like they do an excellent job.

I work full time. He is autistic. He can't go to the average day care facility. They need to be able to provide service for a special needs child. They need to stop and assess the type of service they are providing.

They have made things easier for me because I can get away for a few hours and not have to worry. I like that they are very easy to stay in contact with, they answer every question and it has been an easy and wonderful experience.

The young lady would come in and paint her nails and bring her a soda. I liked that they were very loving and friendly. They were there to answer any questions I had and they were there to help.

I didn't have to worry about my loved one's fall hazard. I had peace of mind. I liked the individual attention they gave to my loved one.

We had just moved here, so the help made it so I could get out of the house. My mother didn't want to be alone. The BrightStar ladies would come in and hang out with her, paint her nails, and make sure she ate. The staff was very caring.

I didn't have to stay there with her. They were there very promptly. I called at five in the evening and they were there.

They helped out a lot. They were able to do things that we didn't have training for whether it was setting up an infusion, changing him, or helping with other things. The services were good, and they were available, even if we needed them outside of scheduled times.

They have done an outstanding job. I have no worries when they come in. They are very caring and concerned about the performance of the caregiver and my well being.

I couldn't reach a lot of things so they were my arms. They were all very nice, helpful and respectful.

They provided a caregiver that was there when I needed them there. I would tell others that they are perfect for whatever we need.

They help the most by babysitting her, which helps me. I like the quality of care they provide.

They are taking care of both my mom and dad, and keeping me in the loop if there are any issues. My parents actually have improved since they have started. They communicate to me if there is a problem, and they keep me in the loop.

They helped her with daily activities, such as getting dressed and going to the bathroom. The people who came in were caring, well prepared, and informative.

They were dependable, and the young lady that was with us prolonged my wife's life. She would even wake up in the middle of the night to check my wife's blood pressure. The weekend my wife died, we had a replacement caregiver come. She was very good, but was not comfortable driving the van. The owner took my wife to the emergency room and stayed with us the whole time. That meant a lot to me, and he wouldn't even take any extra money.

The office people are good at calling me back and scheduling people on short notice.

It has helped her to have somebody there with her when I am at work. It helps me also so I can go to work. The office staff has always called us if anything comes up or if I have any questions. The three or four people that have come out to take care of her have been excellent.

They've helped the most with everyday chores around the house. They seem like they care.

She helps the most by addressing my needs. I appreciate the quality of care they provide me.

For the most part, I felt very comfortable with the caregivers who have stayed with my mom. There have been some caregivers who weren't a good fit for my mom, but they made adjustments as I requested. The owners are caring people and the caregivers are good.

They take care of a lot of details. They are very compassionate and caring.

They come in and give me the infusions. They call in time to order my medication. They're are timely.

I have never been turned down by BrightStar Care. Sometimes I am in a emergency and they never turn me down. They have always had someone there, usually within the hour. BrightStar Care provides one on one care with those that need it. We are in assisted living and so we don't do one on one care.

All of the people are very nice, caring, and willing to help. It's allowed me more time to carry on with other things I need to take care of. I feel confident in letting them take care of my husband as I leave the house and have free time.

There were two days that they didn't follow through on us. We had someone planned, and she didn't show up. The caregiver did everything that my loved one needed, and she also offering him a companionship.

BrightStar Care needs better follow up. I would like more consistency from BrightStar.

BrightStar Care really cares about their jobs and about their clients, and they really do want to help us. BrightStar Care has made it easier to have the help, and find the help.

BrightStar Care is very responsive and they listen to what your needs are. The impact depends on the caregiver that is coming and it varies from day to day.

BrightStar Care always was able to provide coverage when I needed it. They found caregivers on short notice in emergencies. The care from BrightStar Care made life easier for me because they were there for me. They helped me with my loved ones, which was good.

BrightStar Care is a very good company and they have good followup with all of their clients. BrightStar Care was always on time, and someone was always there to help me when I needed them

BrightStar Care is very positive, secure, and confident. BrightStar Care has made my life easier because I don't have to worry about the care for my mother.

I like the people I worked with in the office, like the administrators and nurses. I was very impressed with the people that came to take care of my mom. All of them were really good. The services allowed me to go on vacation without worrying about my mom. They gave my mom her medication and food.

BrightStar Care did a good job with my father. There were a couple of things that happened that we weren't happy with, however, overall BrightStar Care tried their best to care for my father. My father's caregiver helped him with his bath then would take care of him with his medications.

BrightStar Care is very nice. They are good at getting substitutes if a caregiver is unable to make it. BrightStar Care picks up my husband to take him to the senior center, then spends the whole time with him while he is there.

BrightStar Care truly cares about their clients that they are providing services for. BrightStar Care allowed our family to worry about other things without having to worry about my mother.