BrightStar Care Flower Mound

We were able to work things out so they can see her after school. It is easy to communicate with them. I like the flexibility in the schedule.

They have helped me out because the type of person they hire is good. I like that they have integrity and a nurse on call.

I just thought they were caring people, and they gave him daily care. Everybody was really caring.

They come to my house and do my treatments. I like their friendliness.

They've helped with providing care for my loved one and doing some housekeeping. I like the caregiver that comes.

It made a big impact because of the care they gave to my brother. They made sure he was moving around and was in good shape. They did a great job, overall. If you are in the need for healthcare, I would highly recommend them.

They came in and handled the changing of the IV bags. They were very professional, prompt, kind, caring, and empathetic. They are the full package for home health.

They help with keeping us to a schedule. They have excellent customer service, and they have been amazing to work with.

Right now, the pharmacy has run out of my medication. BrightStar keeps checking on me to see if I've heard anything, so it seems like they care. They have a personal touch compared to other companies I've dealt with. I like their professionalism. They get back to you right away. The nurses I've had are top quality. The people have been very kind.

I have to have them, and they really go out of their way to help me with insurance or therapy. I like the personal touch in the caregivers' care. They have helped me on the weekends and before hours.

I was able to go to work while he was getting care. It was convenient.

Their caregivers are great. I was trying to get to see my father as much as I possibly could, but it was becoming difficult because I am married and have four kids. By them interacting with him a couple of times a week, it has taken pressure off of me and I am able to see my father, still. They have been great. They communicate very well. They reach out to me if there is anything that needs to change. They let me know if they are coming on a different day or a different caregiver. They let me know if they notice anything different.

They have helped me the most by giving us last minute care. They could communicate with the families more.

We have an additional caretaker to tend to her on the weekends. That is helpful. I like everything about them.

I have to have them once a week. It's required, so it's helpful. I like my nurse because she's very good, friendly, flexible, and helpful.

They are very helpful for him. They provide companionship. They make his meals and do the little things. They are doing fine. The person that is taking care of my dad could be more proactive.

I am able to get out of the house and do things. They are very dependable.

They have helped through the physical therapy. The caregivers come in and bathe her. I like all the people that they have because they are nice.

They help my husband in the restroom. Some of the caregivers do not understand the situation that we are in.

My husband does not think he needs the care, but it allows me to leave and know he is well taken care of if an accident happens. They are very professional and kind. They are happy and willing to be here. I feel like they do an excellent job.

I work full time. He is autistic. He can't go to the average day care facility. They need to be able to provide service for a special needs child. They need to stop and assess the type of service they are providing.

They have made things easier for me because I can get away for a few hours and not have to worry. I like that they are very easy to stay in contact with, they answer every question and it has been an easy and wonderful experience.

The young lady would come in and paint her nails and bring her a soda. I liked that they were very loving and friendly. They were there to answer any questions I had and they were there to help.

I didn't have to worry about my loved one's fall hazard. I had peace of mind. I liked the individual attention they gave to my loved one.

We had just moved here, so the help made it so I could get out of the house. My mother didn't want to be alone. The BrightStar ladies would come in and hang out with her, paint her nails, and make sure she ate. The staff was very caring.

I didn't have to stay there with her. They were there very promptly. I called at five in the evening and they were there.

They helped out a lot. They were able to do things that we didn't have training for whether it was setting up an infusion, changing him, or helping with other things. The services were good, and they were available, even if we needed them outside of scheduled times.

They have done an outstanding job. I have no worries when they come in. They are very caring and concerned about the performance of the caregiver and my well being.

I couldn't reach a lot of things so they were my arms. They were all very nice, helpful and respectful.

It made a big difference in my recovery and the physical therapist was great. All of the personnel that came out were very easy to get along with and they spoke English very well.

They provided a caregiver that was there when I needed them there. I would tell others that they are perfect for whatever we need.

They help the most by babysitting her, which helps me. I like the quality of care they provide.

They are taking care of both my mom and dad, and keeping me in the loop if there are any issues. My parents actually have improved since they have started. They communicate to me if there is a problem, and they keep me in the loop.

They helped her with daily activities, such as getting dressed and going to the bathroom. The people who came in were caring, well prepared, and informative.

They were dependable, and the young lady that was with us prolonged my wife's life. She would even wake up in the middle of the night to check my wife's blood pressure. The weekend my wife died, we had a replacement caregiver come. She was very good, but was not comfortable driving the van. The owner took my wife to the emergency room and stayed with us the whole time. That meant a lot to me, and he wouldn't even take any extra money.

The office people are good at calling me back and scheduling people on short notice.

It has helped her to have somebody there with her when I am at work. It helps me also so I can go to work. The office staff has always called us if anything comes up or if I have any questions. The three or four people that have come out to take care of her have been excellent.

They've helped the most with everyday chores around the house. They seem like they care.

She helps the most by addressing my needs. I appreciate the quality of care they provide me.

For the most part, I felt very comfortable with the caregivers who have stayed with my mom. There have been some caregivers who weren't a good fit for my mom, but they made adjustments as I requested. The owners are caring people and the caregivers are good.

They take care of a lot of details. They are very compassionate and caring.

They come in and give me the infusions. They call in time to order my medication. They're are timely.

I have never been turned down by BrightStar Care. Sometimes I am in a emergency and they never turn me down. They have always had someone there, usually within the hour. BrightStar Care provides one on one care with those that need it. We are in assisted living and so we don't do one on one care.

All of the people are very nice, caring, and willing to help. It's allowed me more time to carry on with other things I need to take care of. I feel confident in letting them take care of my husband as I leave the house and have free time.

There were two days that they didn't follow through on us. We had someone planned, and she didn't show up. The caregiver did everything that my loved one needed, and she also offering him a companionship.

BrightStar Care needs better follow up. I would like more consistency from BrightStar.

BrightStar Care really cares about their jobs and about their clients, and they really do want to help us. BrightStar Care has made it easier to have the help, and find the help.

BrightStar Care is very responsive and they listen to what your needs are. The impact depends on the caregiver that is coming and it varies from day to day.

BrightStar Care always was able to provide coverage when I needed it. They found caregivers on short notice in emergencies. The care from BrightStar Care made life easier for me because they were there for me. They helped me with my loved ones, which was good.

BrightStar Care is a very good company and they have good followup with all of their clients. BrightStar Care was always on time, and someone was always there to help me when I needed them

BrightStar Care is very positive, secure, and confident. BrightStar Care has made my life easier because I don't have to worry about the care for my mother.

I like the people I worked with in the office, like the administrators and nurses. I was very impressed with the people that came to take care of my mom. All of them were really good. The services allowed me to go on vacation without worrying about my mom. They gave my mom her medication and food.

BrightStar Care did a good job with my father. There were a couple of things that happened that we weren't happy with, however, overall BrightStar Care tried their best to care for my father. My father's caregiver helped him with his bath then would take care of him with his medications.

BrightStar Care is very nice. They are good at getting substitutes if a caregiver is unable to make it. BrightStar Care picks up my husband to take him to the senior center, then spends the whole time with him while he is there.

BrightStar Care truly cares about their clients that they are providing services for. BrightStar Care allowed our family to worry about other things without having to worry about my mother.