I don't think they need to make my life easier. We are both doing fine.
She works very good, we get along really good. There hasn't been any argument, she's worked for me for 2 years.
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Reviews of Right at Home Mid Cities
Home Care Reviews for Right at Home Mid Cities
January 27, 2021
I am a current client of this provider
January 19, 2021
I am a current client of this provider
She helps me when I need to move around.
I like that they are kind and caring.
January 12, 2021
I am a current client of this provider
They show up and take care of my mom.
I love the actual caregivers. She is very personable to my mom and is a good friend to the family.
January 07, 2021
I am a current client of this provider
The services have provided an overall good experience and they haven't given me a reason to not trust them.
I would recommend Right at Home because all the staff is friendly and explains things in great detail. The staff walked us through the process of care.
December 05, 2020
I am a current client of this provider
Belinda can't do anything for herself and so is dependent on the services provided by Right at Home.
I don't feel like anyone is perfect, but the Right at Home is willing to work with us with flexible scheduling.
November 23, 2020
I am a current client of this provider
I am working from home and am not able to interact with her as much as they do.
We have not had any issues with them. They give my mom quality care. They meet her needs while they are here.
October 19, 2020
I am a current client of this provider
They give excellent companionship care.
I have had no reason for complaints.
October 08, 2020
I am a past client of this provider
She enjoyed having them, and the caregiver provided structure and we knew when she was coming.
We had one caregiver who was awesome!
September 17, 2020
I am a past client of this provider
We can't lift him, so we definitely needed their help. It wasn't a very long time that they were helping us.
I was satisfied. We needed them to come in the morning and in the evening, and they were very willing to work with our schedule.
September 09, 2020
I am a current client of this provider
The lady is good company for my mother.
I just think the caregiver could do a little better.
August 24, 2020
I am a past client of this provider
They supported me for those weeks before I had to move.
They were professional and did everything up front.
August 14, 2020
I am a current client of this provider
They are always calling with concerns or questions regarding my mother-in-law.
I think the first person watching my mother in law got along great with her but then she had to leave, which is not really their fault. I think that kind of turnover is hard on someone with dementia, I think they could be better for their workers so that there is not that kind of turnover.
August 07, 2020
I am a past client of this provider
We used them a few days here and there and they did what was needed. It allowed my wife and I time to get away.
The care was top notch. They listened to what we needed and wanted. They found a caregiver who matched our profile.
July 27, 2020
I am a past client of this provider
We couldn't bathe him and we would be a mess without them.
They just came when they said they were coming and he loved her to pieces.
July 13, 2020
I am a current client of this provider
They provided the sitters which is their job. I have been very pleased with them.
I have already recommended them to different friends and have used them for several years.
July 10, 2020
I am a current client of this provider
I have a sense that someone is taking care of my relative when I can't.
They are reliable and friendly.
March 05, 2020
I am a current client of this provider
They are really good for my loved one. They are all friendly, nice, and very helpful.
They are the best company I have found.
March 05, 2020
I am a current client of this provider
They could be more motivational in our home. They can be a little too passive sometimes.
They could be a little more intentional.
February 24, 2020
I am a past client of this provider
It was amazing. They are caring, and whatever I needed, they were willing to help with.
They are caring people and very helpful in whatever was needed at the time that I had them.
February 19, 2020
I am a past client of this provider
They helped him get back to independence as fast as possible.
I have recommended them. I really appreciate that everything was in place and how receptive they were to his scheduling needs. Everything felt very personalized.
February 12, 2020
I am a current client of this provider
I can't function without her. I can't vacuum, much less bend down.
They sent out a wonderful employee. She is just excellent.
February 07, 2020
I am a current client of this provider
The most helpful is having someone who can come help do what needs to be done around the house. They help us with errands and things of that nature. We like the company as well.
The owner came out and personally talked to us. She was personable and nice.
January 24, 2020
I am a past client of this provider
It allowed me to not have to shower my father. She was very supportive to not only my father but to us also.
It was really nice to have very little hours as possible.
January 22, 2020
I am a past client of this provider
They relieved my wife who is disabled as well from having to do daily chores at home.
I liked the professionalism and cooperation that was demonstrated by the lady.
January 17, 2020
I am a current client of this provider
Right now, I am in recovery from surgery, so it's absolutely necessary. I can't care for him myself.
They have a minimum of three hours, opposed to other agencies that have four. I liked their prices too. In addition, the people that come out are very caring and cooperative.
January 10, 2020
I am a current client of this provider
I just needed someone to do his upper and bottom therapy. I was getting phone calls about other services.
They could make sure to not have so many people contact us. I had so many people calling us after therapy, and it was overwhelming.
December 20, 2019
I am a past client of this provider
They came over like they said they would but they didn't do anything while they were here.
They just came over in the morning and would sit and watch TV or be on their phones.
December 16, 2019
I am a past client of this provider
They kept the house straightened up for my mother really well.
We had one problem with one girl. They could screen their employees better.
November 21, 2019
I am a past client of this provider
I never heard anything bad about them while I was at work.
The caregiver was very sweet and looked out for my mother.
November 14, 2019
I am a current client of this provider
If I could use the same person every time, that would be more helpful, but I understand that is difficult because I am not a consistent user of their services.
They really try their best to get me a person.
November 08, 2019
I am a past client of this provider
They helped the most with her ADLs and showering.
They were very good. I liked that they were punctual and honest.
October 25, 2019
I am a past client of this provider
I like them being available and patient with my mother.
They should have more reliable help.
October 08, 2019
I am a past client of this provider
They could have made it easier by cleaning better.
I would like them to improve their communication and be more clear.
Provider Response
Communication is very important to us, it is imperative for all parties to know what is included in our services and what to expect. The State requires an Individualized Care Plan, developed with the client and/or family, and must be adhered to specifically. Our phones are answered 24/7 to address any questions, concerns or changes needed in care or services provided. Our office personnel make calls and visits to our clients bi-weekly and monthly to ensure the care plan is followed and to make changes as needed.
September 26, 2019
I am a past client of this provider
They are very positive in interacting with my wife. The people outstanding.
I like that they are accommodating. They will always have someone when I need them.
September 11, 2019
I am a current client of this provider
They always follow through with help when we need it.
I like that they are all willing to help.
September 11, 2019
I am a current client of this provider
They are here, and they watch him all day while I am at work. We need that.
They are connected, and they call me and let me know of any changes. I like them.
August 28, 2019
I am a current client of this provider
They have shown up and taken care of my mother's needs.
They seem to work well with the schedule.
August 15, 2019
I am a current client of this provider
It makes things a lot cleaner, and it causes me to get to bed earlier sometimes.
When they are here, they work hard when I ask them to. I have had no problems with them at all.
July 15, 2019
I am a past client of this provider
I liked the lady that came out. She seemed like a really nice lady that would match people with my loved one to make him feel comfortable.
The only service we had was having someone come to give him his medication. Then, someone came to give him baths. She is really cheerful at doing that because I am not able to do that at this time.
July 15, 2019
I am a past client of this provider
They kept him out of trouble.
It was convenient and they were easy to get a hold of.
June 27, 2019
I am a past client of this provider
I was the sole provider when my wife had the stroke. She was unable to take care of herself. I had to continue to work, and without Right at Home, I wouldn't have been able to do that.
Anytime that I had an issue, no matter what it was, I could contact them. They would make sure it was taken care of.
June 18, 2019
I am a past client of this provider
They did everything. The one swept the floor for me because I couldn't do it.
They were all really nice and polite. They did everything I asked them to do.
May 30, 2019
I am a current client of this provider
It allows my mother-in-law to not have to bathe her husband.
I recommend them all the time. The front office is great.
May 28, 2019
I am a past client of this provider
It really helped a lot. They did laundry, cleaned our beds, and changed our beds. I was not able to do any of that at the time.
They were very friendly and very helpful.
May 16, 2019
I am a current client of this provider
It would be nice if the caregivers were trained a little bit better, especially with what to do with older people.
They could explain things a little better for the caregivers because they're not ever sure about their responsibilities.
April 18, 2019
I am a past client of this provider
They were attentive.
I liked that they were reliable.
April 18, 2019
I am a current client of this provider
It's been really good. They take care of my my loved one. I have a whole lot less to worry about. My loved one doesn't have to worry about things that they can't handle.
They are really great, and they take care of everything.
April 10, 2019
I am a past client of this provider
The agency used to talk to her, read to her, and tell her that everything was going to be okay. They ensured her that everything will be okay.
I liked how they kept her busy and how they treated her.
March 18, 2019
I am a past client of this provider
They came over here, and they just stayed with her, talked with her, and looked at their cell phone.
I liked everything about the service.
March 14, 2019
I am a past client of this provider
They were limited by liability concerns on what they could do to help. And if that weren't true, it would have been a lot more helpful.
They were local and truly compassionate. They didn't seem to just be there for money. They were very helpful and knowledgeable.
January 24, 2019
I am a current client of this provider
They have taken some of the burden off of me by caring for my mom.
They are easy to deal with. They send professional people who are kind and caring.
January 24, 2019
I am a current client of this provider
They are helpful because they are able to stay with him through the night and I am able to get a break from everything. The services make a huge difference in how I feel each day.
I like that they are quick to correct any problems that we have. Everyone is friendly, and I like the ladies that come right now.
January 16, 2019
I am a past client of this provider
Marie, my mom's caregiver, was wonderful. She was what she needed. She really took care of her and lifted her spirits up. My mom called her angel.
I was pleased with the two caregivers that were given to my mom.
November 09, 2018
I am a current client of this provider
I cannot physically help my mother, so these services help so much. My back doesn't hurt as much now.
The caregivers come when they are asked to come, they are flexible, and they meet our needs.
October 11, 2018
I am a current client of this provider
They do some of the chores I used to have to do.
They do a good job.
March 31, 2015
I am a current client of this provider
I've called on Right at Home Mid-Cities several times in the past few months to help out with my clients and they've always come through for me. I know I will always get a great caregiver and that they will treat my clients with the utmost professionalism.
About Right at Home Mid Cities
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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