Right at Home Mid Cities

Offers Home Care

56 Reviews
Call (817) 382-3770
Right at Home Mid Cities (817) 382-3770
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Reviews of Right at Home Mid Cities

56 Reviews Write a review

Home Care Reviews for Right at Home Mid Cities

September 17, 2020

By Bruce O

I am a past client of this provider

We can't lift him, so we definitely needed their help. It wasn't a very long time that they were helping us. I was satisfied. We needed them to come in the morning and in the evening, and they were very willing to work with our schedule.

September 09, 2020

By Anonymous_4027

I am a current client of this provider

The lady is good company for my mother. I just think the caregiver could do a little better.

August 24, 2020

By Kim A_5

I am a past client of this provider

They supported me for those weeks before I had to move. They were professional and did everything up front.

August 14, 2020

By Cecilia J

I am a current client of this provider

They are always calling with concerns or questions regarding my mother-in-law. I think the first person watching my mother in law got along great with her but then she had to leave, which is not really their fault. I think that kind of turnover is hard on someone with dementia, I think they could be better for their workers so that there is not that kind of turnover.

August 07, 2020

By Chad G

I am a past client of this provider

We used them a few days here and there and they did what was needed. It allowed my wife and I time to get away. The care was top notch. They listened to what we needed and wanted. They found a caregiver who matched our profile.

July 27, 2020

By Kay J_2

I am a past client of this provider

We couldn't bathe him and we would be a mess without them. They just came when they said they were coming and he loved her to pieces.

July 13, 2020

By Libby S

I am a current client of this provider

They provided the sitters which is their job. I have been very pleased with them. I have already recommended them to different friends and have used them for several years.

July 10, 2020

By Anonymous_3906

I am a current client of this provider

I have a sense that someone is taking care of my relative when I can't. They are reliable and friendly.

March 05, 2020

By Della B_1

I am a current client of this provider

They are really good for my loved one. They are all friendly, nice, and very helpful. They are the best company I have found.

March 05, 2020

By Anonymous_3574

I am a current client of this provider

They could be more motivational in our home. They can be a little too passive sometimes. They could be a little more intentional.

February 24, 2020

By Linda G_11

I am a past client of this provider

It was amazing. They are caring, and whatever I needed, they were willing to help with. They are caring people and very helpful in whatever was needed at the time that I had them.

February 19, 2020

By Nora P_4

I am a past client of this provider

They helped him get back to independence as fast as possible. I have recommended them. I really appreciate that everything was in place and how receptive they were to his scheduling needs. Everything felt very personalized.

February 12, 2020

By Linda O_8

I am a current client of this provider

I can't function without her. I can't vacuum, much less bend down. They sent out a wonderful employee. She is just excellent.

February 07, 2020

By Caroline R_2

I am a current client of this provider

The most helpful is having someone who can come help do what needs to be done around the house. They help us with errands and things of that nature. We like the company as well. The owner came out and personally talked to us. She was personable and nice.

January 24, 2020

By Bob G_10

I am a past client of this provider

It allowed me to not have to shower my father. She was very supportive to not only my father but to us also. It was really nice to have very little hours as possible.

January 22, 2020

By James C_16

I am a past client of this provider

They relieved my wife who is disabled as well from having to do daily chores at home. I liked the professionalism and cooperation that was demonstrated by the lady.

January 17, 2020

By Stella H_1

I am a current client of this provider

Right now, I am in recovery from surgery, so it's absolutely necessary. I can't care for him myself. They have a minimum of three hours, opposed to other agencies that have four. I liked their prices too. In addition, the people that come out are very caring and cooperative.

January 10, 2020

By Christine A_5

I am a current client of this provider

I just needed someone to do his upper and bottom therapy. I was getting phone calls about other services. They could make sure to not have so many people contact us. I had so many people calling us after therapy, and it was overwhelming.

December 20, 2019

By Elva G

I am a past client of this provider

They came over like they said they would but they didn't do anything while they were here. They just came over in the morning and would sit and watch TV or be on their phones.

December 16, 2019

By Donnie H_1

I am a past client of this provider

They kept the house straightened up for my mother really well. We had one problem with one girl. They could screen their employees better.

November 21, 2019

By Trevor W

I am a past client of this provider

I never heard anything bad about them while I was at work. The caregiver was very sweet and looked out for my mother.

November 14, 2019

By Robin A

I am a current client of this provider

If I could use the same person every time, that would be more helpful, but I understand that is difficult because I am not a consistent user of their services. They really try their best to get me a person.

November 08, 2019

By Rick M_4

I am a past client of this provider

They helped the most with her ADLs and showering. They were very good. I liked that they were punctual and honest.

October 25, 2019

By Sylvia E

I am a past client of this provider

I like them being available and patient with my mother. They should have more reliable help.

October 08, 2019

By Kazid C

I am a past client of this provider

They could have made it easier by cleaning better. I would like them to improve their communication and be more clear.

Provider Response

Communication is very important to us, it is imperative for all parties to know what is included in our services and what to expect. The State requires an Individualized Care Plan, developed with the client and/or family, and must be adhered to specifically. Our phones are answered 24/7 to address any questions, concerns or changes needed in care or services provided. Our office personnel make calls and visits to our clients bi-weekly and monthly to ensure the care plan is followed and to make changes as needed.

September 26, 2019

By Jon S_2

I am a past client of this provider

They are very positive in interacting with my wife. The people outstanding. I like that they are accommodating. They will always have someone when I need them.

September 11, 2019

By Shelia B

I am a current client of this provider

They always follow through with help when we need it. I like that they are all willing to help.

September 11, 2019

By Anonymous_2556

I am a current client of this provider

They are here, and they watch him all day while I am at work. We need that. They are connected, and they call me and let me know of any changes. I like them.

August 28, 2019

By Nancy Q

I am a current client of this provider

They have shown up and taken care of my mother's needs. They seem to work well with the schedule.

August 15, 2019

By Charles H_11

I am a current client of this provider

It makes things a lot cleaner, and it causes me to get to bed earlier sometimes. When they are here, they work hard when I ask them to. I have had no problems with them at all.

July 15, 2019

By Martha L_9

I am a past client of this provider

I liked the lady that came out. She seemed like a really nice lady that would match people with my loved one to make him feel comfortable. The only service we had was having someone come to give him his medication. Then, someone came to give him baths. She is really cheerful at doing that because I am not able to do that at this time.

July 15, 2019

By Anonymous_2218

I am a past client of this provider

They kept him out of trouble. It was convenient and they were easy to get a hold of.

June 27, 2019

By David W_7

I am a past client of this provider

I was the sole provider when my wife had the stroke. She was unable to take care of herself. I had to continue to work, and without Right at Home, I wouldn't have been able to do that. Anytime that I had an issue, no matter what it was, I could contact them. They would make sure it was taken care of.

June 18, 2019

By Lucille C_1

I am a past client of this provider

They did everything. The one swept the floor for me because I couldn't do it. They were all really nice and polite. They did everything I asked them to do.

May 30, 2019

By Carra R

I am a current client of this provider

It allows my mother-in-law to not have to bathe her husband. I recommend them all the time. The front office is great.

May 28, 2019

By Aloha M

I am a past client of this provider

It really helped a lot. They did laundry, cleaned our beds, and changed our beds. I was not able to do any of that at the time. They were very friendly and very helpful.

May 16, 2019

By Pilar W

I am a current client of this provider

It would be nice if the caregivers were trained a little bit better, especially with what to do with older people. They could explain things a little better for the caregivers because they're not ever sure about their responsibilities.

April 18, 2019

By Tashima S

I am a past client of this provider

They were attentive. I liked that they were reliable.

April 18, 2019

By Anonymous_1831

I am a current client of this provider

It's been really good. They take care of my my loved one. I have a whole lot less to worry about. My loved one doesn't have to worry about things that they can't handle. They are really great, and they take care of everything.

April 10, 2019

By Eva T

I am a past client of this provider

The agency used to talk to her, read to her, and tell her that everything was going to be okay. They ensured her that everything will be okay. I liked how they kept her busy and how they treated her.

March 18, 2019

By Elida J

I am a past client of this provider

They came over here, and they just stayed with her, talked with her, and looked at their cell phone. I liked everything about the service.

March 14, 2019

By Mildred P_3

I am a past client of this provider

They were limited by liability concerns on what they could do to help. And if that weren't true, it would have been a lot more helpful. They were local and truly compassionate. They didn't seem to just be there for money. They were very helpful and knowledgeable.

January 24, 2019

By Lori S_5

I am a current client of this provider

They have taken some of the burden off of me by caring for my mom. They are easy to deal with. They send professional people who are kind and caring.

January 24, 2019

By Linda C_11

I am a current client of this provider

They are helpful because they are able to stay with him through the night and I am able to get a break from everything. The services make a huge difference in how I feel each day. I like that they are quick to correct any problems that we have. Everyone is friendly, and I like the ladies that come right now.

January 16, 2019

By Kay A

I am a past client of this provider

Marie, my mom's caregiver, was wonderful. She was what she needed. She really took care of her and lifted her spirits up. My mom called her angel. I was pleased with the two caregivers that were given to my mom.

November 09, 2018

By Irene B_1

I am a current client of this provider

I cannot physically help my mother, so these services help so much. My back doesn't hurt as much now. The caregivers come when they are asked to come, they are flexible, and they meet our needs.

October 11, 2018

By Elzie O

I am a current client of this provider

They do some of the chores I used to have to do. They do a good job.

March 31, 2015

By grege

I am a current client of this provider

I've called on Right at Home Mid-Cities several times in the past few months to help out with my clients and they've always come through for me. I know I will always get a great caregiver and that they will treat my clients with the utmost professionalism.
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About Right at Home Mid Cities

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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