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(800) 558-0653

Right at Home North Dallas

9330 Lyndon B Johnson Fwy, Dallas, TX 75243

(800) 558-0653

Verified Partner

4.79

(147 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home North Dallas in Dallas, Texas

4.79

(147 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Lyn B

    5

    February 14, 2024

    I am a current client of this provider

    The agency is good with following up, and they check in on my mom. I like that they are quick to respond and they make sure we have good caregivers.

    Don D_6

    4

    January 12, 2024

    I am a current client of this provider

    They help me in my daily activities. The quality of services depends on which caregiver you get.

    Provider Response

    Thank you, Don. It is a privilege caring for you and your wife. Sincerely, Harley Cohen, Owner of Right at Home

    Karen M_39

    5

    January 4, 2024

    I am a current client of this provider

    They have made it possible for him to be home. If I need something, I get a response right away.

    Provider Response

    Thank you, Karen. It is a privilege taking care of your Dad! Sincerely, Harley Cohen, President of Right at Home-Dallas

    Buzz R

    5

    January 4, 2024

    I am a current client of this provider

    Our caregiver is here 6 hours a day looking after my wife, and she is very pleasant to be around. It has improved her frame of mind. I've used them multiple times with different family members, and I have had a good experience with them.

    Alice J_3

    5

    December 14, 2023

    I am a current client of this provider

    They have helped the most by helping my husband to keep from falling and allowed me to do errands. I would recommend them because of the quality of their caregivers and the responsiveness of the home office.

    Pauline G_5

    5

    December 8, 2023

    I am a current client of this provider

    They have been fulfilling my expectations. They are very attentive and helpful and have high standards. I would recommend them because I've been very pleased with the quality of my aides that they've sent to my home.

    Therese "Terry" R

    5

    December 5, 2023

    I am a current client of this provider

    They provide help with my daily activities. I went from bedridden to walking again. They handle their clients finance records well.

    Provider Response

    Terry, thank you so much for taking the time to share your feedback about your care from Right at Home. Your kindness and trust is very much appreciated. Sincerely, Harley Cohen, Owner

    Don D_8

    5

    November 21, 2023

    I am a current client of this provider

    I have different caregivers almost every day, and they have all been very considerate, helpful, and courteous. I would recommend them because they have been receptive and caring to us.

    Provider Response

    Don, thank you very much for sharing your feedback regarding our care for you and your wife. Your trust in our care team and Right at Home is appreciated. Sincerely, Harley Cohen, Owner

    Vernita W

    5

    November 15, 2023

    I am a current client of this provider

    The caregiver has helped the most by making sure the client's clothes and things are clean and orderly. The care is great. I am an African-American woman and they really had a hard time trying to fit me. Other than that, they're great. They just need to work on their diversity. I am not complaining or disappointed and as far as my experience and how they are handling my situation, I am very pleased.

    Provider Response

    Vernita, thank you for taking the time to provide Right at Home with constructive feedback. This means a lot to our care team as well as our office team. Your trust in Right at Home is appreciated. Sincerely, Harley Cohen, Owner

    Margaret D_14

    5

    November 9, 2023

    I am a current client of this provider

    They have helped the most by taking him to exercise which my husband enjoys. I would recommend them because the caregiver is personable and does a good job.

    Robert W_41

    5

    November 2, 2023

    I am a current client of this provider

    The agency has done dimple little things, I did not realize there would be a nurse available and I have talked to her. I feel if I call, I would get a response. The caregiver we have is very kind as well. The agency has been flexible with times, and everyone I have met has been cooperative.

    Provider Response

    Hello Robert, your feedback reinforces why we do what we do at Right at Home. Glad Tori is Improving the Quality of Life for your wife. Sincerely, Harley Cohen, Owner

    Dr. M_9

    5

    October 17, 2023

    I am a current client of this provider

    They have helped the most by taking care of day to day concerns. I would recommend them because of their responsiveness.

    Mary K_50

    5

    October 3, 2023

    I am a current client of this provider

    They are on time, respectful, and have a smile on their face. I already have. They are consistent.

    Patricia "Patsy" E

    3

    September 6, 2023

    I am a current client of this provider

    When they take us to doctors appointments it is good. I would want them to improve on having pretty much the same caregiver each time.

    Provider Response

    Your constructive input is most appreciated. Our top commitment for the past 18-years has always been to provide as much as possible the same caregiver for our clients. Unfortunately, there will be times when a care team member will get sick or have an emergency. When this occurs, Right at Home always comes out to introduce our caregivers to ensure they provide the finest care. Thanks again for providing your input. Sincerely, Harley Cohen, President of Right at Home North Dallas

    Mitch B_3

    5

    August 10, 2023

    I am a current client of this provider

    It has been a positive experience because anytime I had any problems at all they always responded quickly. I would recommend them because they have always done everything they said they were going to do.

    Provider Response

    Thanks, Mitch. It's hard to believe we have been caring for John for almost 7-years. As always, appreciate your trust in the Right at Home care team.

    Anonymous_7576

    5

    August 10, 2023

    I am a current client of this provider

    The agency sent a great caregiver to help out Nancy. I like the communication of the agency.

    Lee B_10

    5

    August 10, 2023

    I am a current client of this provider

    It's very helpful. They help the most by doing whatever we need. She keeps us from having to leave the house and run our energy out doing errands. I would recommend Right at Home because there's nothing not to like. The caregiver that they give us is pleasant to work with and works very hard.

    Provider Response

    Lee, thank you very much for your feedback. This is how Right at Home can strive to get better. It's hard to believe it has been almost a year. Thank you for the privilege of caring for you and your wife. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Clyde O_1

    4

    July 26, 2023

    I am a current client of this provider

    They could be free. I like that it's fair, and it seems like the security is good.

    Anonymous_7510

    5

    July 11, 2023

    I am a current client of this provider

    They made it positive by helping me run errands. I like that they are consistent.

    Provider Response

    We are so happy that we were able to help facilitate running errands for you. It is our complete pleasure to assist you with any future needs that you may have. Thank you for your kind words!

    Joe K_11

    5

    July 6, 2023

    I am a current client of this provider

    Our caregiver provides companion care for Phyllis. I'd recommend them because the quality of service and care is great.

    Jana S

    4

    June 14, 2023

    I am a current client of this provider

    I have only used them for about two weeks. They show up on time and are running my mom around. They are good and responsive.

    Provider Response

    Dear Jana, thank you for taking the time to provide your feedback. Right at Home appreciates your trust and is committed to being highly responsive and providing the finest care. Sincerely, Harley Cohen, President

    Wendy H_6

    5

    May 17, 2023

    I am a current client of this provider

    My mom needs help with pretty much everything; and they give her the care she needs. I like the caregivers and the fact that if there is a problem the owner jumps on it.

    Provider Response

    Wendy, your feedback means the world to our care team and Right at Home. It is such a privilege caring for your mother for exactly a year now. Sincerely, Harley Cohen, Owner

    Tom H_16

    5

    May 17, 2023

    I am a current client of this provider

    I am better because of the services, they help me with dressing and working out and lessen the stress on my wife with with helping her cook meals They provided me with good help so far.

    Provider Response

    Tom, it is our privilege to serve you and to also Improve the Quality of Life for your wife by giving her a break. Thank you for your trust in Right at Home. Sincerely, Harley Cohen, Owner of Right at Home-North Dallas

    Barbara B_49

    4

    April 25, 2023

    I am a current client of this provider

    All the caregivers have been good, I think finding the perfect match is not easy. I would recommend the Dallas agency specifically. The people at the top are very honest, responsible, and dedicated. They work hard to make sure they are providing good care for clients.

    Provider Response

    Barbara, your feedback regarding our care team and office team is so important to us. Thank you for trusting Right at Home's care for your Mother. Sincerely, Harley Cohen, Owner

    Barbara J_21

    5

    April 5, 2023

    I am a current client of this provider

    I don't have to spend the night with my mom because we have overnight care. I like the quality of the people, they are nice. The director is hands-on and came and introduced the new people to my mom.

    Provider Response

    Barbara, thank you for your feedback. This is our mission at Right at Home to Improve the Quality of Life for the clients we serve including the family members. It is an honor to take care of your mother. Sincerely, Harley Cohen, Owner

    Pam D_6

    5

    March 22, 2023

    I am a current client of this provider

    They are very gentle and kind to him. I like that the quality of the person they sent was perfect.

    Provider Response

    Thank you, Pam. This is music to our ears. Our staff does our best to identify the right care team member for their family member. Thank you for the privilege. Sincerely, Harley Cohen, Owner

    Cliff S_1

    5

    March 16, 2023

    I am a current client of this provider

    They do great and caregivers are good. The caregivers and the office staff are great.

    Provider Response

    Cliff, thank you for trusting Right at Home with your wife's care. It is very much our honor and privilege. Sincerely, Harley Cohen, Owner

    Lee B_9

    4

    March 8, 2023

    I am a current client of this provider

    They are willing to do anything we ask. They have been attentive to our needs.

    Provider Response

    Lee, thanks for taking the time to share your feedback. Your trust in Right at Home is most appreciated. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Marianne M_4

    5

    February 15, 2023

    I am a current client of this provider

    They pick me up from dialysis. They help me make my food and run errands for me. I like that they have professional people who are caring.

    Jake S_2

    5

    February 9, 2023

    I am a current client of this provider

    It's a good thing they are coming and they do a good job. I like that they have been really responsive.

    Provider Response

    Thank you Jake for your feedback. Our office team with strong leadership from our Operations Manager, Melissa White, are very service driven. It is an honor taking care of your father. Sincerely, Harley Cohen, Owner of Right at Home-North Dallas

    Christopher G_7

    5

    January 24, 2023

    I am a current client of this provider

    I like the overall care, and the caregiver is compassionate and very competent. The care we get is phenomenal.

    Provider Response

    Thank you, Chris. Your feedback means the world to us especially to our care team member who has enjoyed being with your mother since April of 2022. Thank you for your trust in Right at Home. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Ellen P_8

    4

    January 14, 2023

    I am a current client of this provider

    It's a positive experience because they are here so I can get other stuff done. They do the job correctly.

    Provider Response

    Ellen, thank you for your feedback. Our operations team and especially our caregivers appreciate this. Thank you for trusting Right at Home with your mother's care. Sincerely, Harley Cohen, Owner of Right at Home-Dallas

    Hope C_1

    5

    November 18, 2022

    I am a current client of this provider

    She really needs the services, they help her navigate through life. They have been steady and provide great care.

    Provider Response

    Thank you, Hope. It has been a privilege caring for Margaret for almost 5-years.

    Serge F

    5

    November 3, 2022

    I am a current client of this provider

    They are caring and efficient. They do everything necessary. They are efficient.

    Provider Response

    Thank you, Serge. It was a privilege caring for your Dad. Sincerely, Harley Cohen, Owner

    Lilly L

    4

    September 24, 2022

    I am a current client of this provider

    They are helpful. They help me with housekeeping. Need help with changing bed, the rest she can take care of herself. I would recommend it. I need help to clean my house and other things help.

    Provider Response

    Thank you, Lilly, for your feedback! It is most appreciated. We are so glad that you are happy with Mehvish. It's hard to believe her very first day was during this past early summer and she's been a good fit since day 1. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Tyson W

    5

    September 13, 2022

    I am a current client of this provider

    They get my wife to do the things she's supposed to be doing. They seem to make a great effort to match the client to a caregiver.

    Provider Response

    Dear Tyson, your kind words mean the world to us at Right at Home. We are so thrilled that the very first caregiver we selected for your wife was a success from day one which has been 3-months now. Thank you for the privilege in being able to care for your wife. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Anonymous_1270

    5

    September 6, 2022

    I am a current client of this provider

    They provide the services needed. The aide is very good.

    Provider Response

    Thank you for taking the time to share your thoughts on Right at Home's care. One of Right at Home's leading priorities is to do whatever it takes to support our care team members to ensure they provide the finest care. Thank you for your trust. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Anonymous_5797

    5

    August 4, 2022

    I am a current client of this provider

    They see what they job is and they to make sure the caregivers can do what's needed. I like the caregiver I have.

    Provider Response

    Thank you so much for your positive feedback. It all starts when we first meet to discuss how Right at Home can personalize our care for a family member. Thank you for the honor. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Sara B_1

    5

    August 3, 2022

    I am a current client of this provider

    I like that all of the staff is caring. It allows her to stay home. I like that they are incredibly responsive, responsible, and dependable.

    Provider Response

    Sara, thank you so much for your generous review. The key is team work and working with you makes our jobs a lot easier when we have open communication on both sides. Thank you for the privilege of caring for your mother. Sincerely, Harley Cohen, President of Right at Home-North Dallas

    Steve T_1

    5

    July 8, 2022

    I am a current client of this provider

    They have a well-trained staff, responsive, and personable. I appreciate their responsiveness and they have a great care team.

    Wendy F_1

    5

    June 29, 2022

    I am a current client of this provider

    They're always timely and their communication is excellent. They really follow up. They're very kind. They've considerate and caring about the patients and the needs.

    Cassandra W_1

    5

    May 23, 2022

    I am a current client of this provider

    They help the most by having someone there to make sure my mom is okay when I can't be there with her. I like the convenience of having someone out there to help my mother.

    Anonymous_6071

    5

    May 4, 2022

    I am a current client of this provider

    They have helped by providing me with the care I need. I like the caregivers and that the office staff keeps me informed of changes.

    Melissa T_2

    5

    April 26, 2022

    I am a current client of this provider

    My mother loves them. They have sent great caregivers. They are caring. They are quick to respond. They are professional. They are very caring.

    Saila D

    5

    March 16, 2022

    I am a current client of this provider

    It helps since both my husband and I are busy since we don't have the time to help her everyday. I like their level of care, they are good with my mother in law.

    Kara R_1

    5

    March 2, 2022

    I am a current client of this provider

    They are here when I need them and they go out of their way to make sure that my mom is taken care of when I am out of town. When another company didn't appear, they were able to show up the very next day.

    Stephanie V_2

    4

    January 4, 2022

    I am a current client of this provider

    I feel like they've had great caregivers so far who get on with them. We've only been using them for about two weeks. I think the responsiveness over email could be improved.

    Provider Response

    Thank you, Stephanie, for your feedback. I appreciate it. Personally, I have spoken to our team on this to ensure moving forward you receive more timely communication.

    Russ K

    5

    January 4, 2022

    I am a current client of this provider

    They have helped me by helping me as needed. They are very flexible.

    Provider Response

    Thank you, Russ, for taking the time to share your feedback.

    Gretchen T_1

    5

    December 3, 2021

    I am a past client of this provider

    They worked with me on a schedule that fit. I would recommend them because their communication was very good.

    Provider Response

    Thank you, Gretchen! Your feedback is very much appreciated.

    Paula D_4

    4

    November 2, 2021

    I am a current client of this provider

    They are always here when they need to be. I like that they are there and that they are available.

    Provider Response

    Thank you, Paula. We appreciate your trust in Right at Home!

    Marie M_19

    5

    September 28, 2021

    I am a current client of this provider

    They help with things like showering me. I really like that they are very thorough.

    Provider Response

    Thank you, Marie. Your feedback means a lot to our care team!

    Solomon A

    5

    September 2, 2021

    I am a current client of this provider

    My mom is the one that needs the attendants. They really help my mom to try to get better from a functional standpoint. They get her out of bed and they encourage her to exercise. I like that the attendants are well trained and reliable.

    Provider Response

    Thank you, Solomon. It's a privilege caring for your mother.

    Brenda C_12

    4

    August 17, 2021

    I am a current client of this provider

    They have sent good caregivers. They have met my expectations.

    Provider Response

    Thank you, Brenda! We have passed on your positive feedback to our care team.

    Cheri (

    5

    July 1, 2021

    I am a past client of this provider

    They took care of him in a very professional manner. The were efficient and professional.

    Provider Response

    Thank you, Cheri, for taking the time to share your thoughts.

    Danielle S_1

    5

    June 29, 2021

    I am a past client of this provider

    Just having someone there for me when I needed them was really important. I like that they were there for me and they good caregivers.

    Provider Response

    Thanks, Danielle. I am glad our care team was a comfort to you.

    Anonymous_4929

    5

    June 16, 2021

    I am a current client of this provider

    They are around and always available. They are punctual and their communication is great.

    Provider Response

    Thank you for your feedback. I have passed this on to our office and care team.

    Lori D_4

    5

    June 11, 2021

    I am a current client of this provider

    It frees me from having to do things every day with the client and not being able to work. I think they are dedicated and conscientious about always getting us care.

    Provider Response

    Thank you, Lori. It was a joy caring for your mother for several years.

    William S_24

    4

    May 19, 2021

    I am a past client of this provider

    The caregiver helped the client have some normalcy. The price could be better.

    Felecia R

    5

    May 4, 2021

    I am a current client of this provider

    They are friendly and interact with her. They have very good workers. The boss is great.

    Mark E_4

    5

    April 29, 2021

    I am a current client of this provider

    They actually care. We've had other agencies that'll come out and help my mom and then sit and play on their phone, but Right at Home is engaged. They file my insurance billing for long-term care, which is great.

    Terri G_3

    5

    April 22, 2021

    I am a past client of this provider

    They helped him bath. They were very caring and they were always there.

    John W_20

    5

    April 6, 2021

    I am a current client of this provider

    They help me by giving me a bed bath, dressing me, and with transfers. I like that generally the service is quality.

    Scott H_11

    4

    March 23, 2021

    I am a current client of this provider

    I think that them being here daily and helping her getting around has improved quality of her life. I like that they gave us Felicia, she is outstanding and we love her.

    Becky J_2

    5

    March 11, 2021

    I am a past client of this provider

    They help with cooking. The caregivers are really kind.

    Alfred M_2

    4

    March 4, 2021

    I am a current client of this provider

    My mother can become annoyed with people she doesn't know, but she likes these caregivers. Every caregiver is different so it's hard to give the highest rating, the three caregivers have been a good match for my mom so far though. Overall I would recommend this company.

    Richard H_20

    5

    February 9, 2021

    I am a current client of this provider

    Lisa is a wonderful caregiver for my mother and she is like family now. They are very responsive and caring family company.

    Garry O_1

    5

    January 26, 2021

    I am a current client of this provider

    My mother has someone there to facilitate her day to day. They do what they say they will do.

    Susan C_39

    5

    January 7, 2021

    I am a current client of this provider

    It's been extremely beneficial. The cleaning, companionship and care that they've provided has made things easier. Anytime we've had a concern, they're quick to respond and address the issue.

    Elizabeth S_23

    5

    December 12, 2020

    I am a past client of this provider

    The caregivers helped me clean and take out the trash. I would say that Right at Home cares and they are very thorough. They put their hearts into their work.

    Robert H_52

    5

    November 25, 2020

    I am a current client of this provider

    I feel they are highly dependable. I have noticed they're people are very well-trained.

    Barney Y

    5

    November 10, 2020

    I am a current client of this provider

    They're very attentive and kind. I like the people they've sent me.

    Sharon R_14

    5

    October 8, 2020

    I am a past client of this provider

    The last caregiver, Kristen was with him 5 hours a day. She would not move from being with him. She wouldn't drink anything or use the bathroom. I like everything. I like the people they brought here.

    Betty K_3

    5

    September 22, 2020

    I am a past client of this provider

    They treated her with respect and tried to listen to her and help her with anything she was concerned about. They were very well-trained, empathetic with the family and always on time, and they did follow up to see how things were going.

    Ellen B_4

    5

    September 9, 2020

    I am a current client of this provider

    The most helpful is their responsiveness. They seem to take their interest in you as if you were their family.

    Dr. M_3

    5

    August 20, 2020

    I am a current client of this provider

    They do stuff that I cannot do. They are responsive.

    Anonymous_3968

    4

    August 7, 2020

    I am a current client of this provider

    They help her at home. They feed, bathe, and dress her. There are issues with scheduling.

    Allan H

    4

    July 28, 2020

    I am a current client of this provider

    It doesn't matter how good they are she is still decreasing and that is due to her health so it is not Right at Home's fault. We have been very happy with them.

    Judy W_15

    5

    February 7, 2020

    I am a current client of this provider

    The aide we have now is very good and helpful and kind. They get on top of it if there's a problem.

    Ken M_1

    5

    January 21, 2020

    I am a current client of this provider

    I am glad when they are here because I can yell for help when anything is needed. They come and do everything for me. They come and sit with me all day.

    Rachel M_1

    4

    January 14, 2020

    I am a current client of this provider

    I would like to see their minimums go down to about 3 hours. I would use them more if they could offer that. I think the equality of people they have sent has been great. They are very welcoming.

    Debbie S_2

    5

    October 11, 2019

    I am a past client of this provider

    They were not the first agency that Jim had for his illness, but I wish I had used them first. Their staff and caregivers are beyond comparison. They are highly organized. They provide good caregivers, and their training was wonderful.

    Melinda P_1

    5

    October 8, 2019

    I am a current client of this provider

    They have helped the most by raising the quality of her everyday life. I like that they are doing an excellent job. They are responsive and a good fit for my mother.

    Ed W

    5

    October 1, 2019

    I am a past client of this provider

    The basic essential was that there was someone responsible here when we were at work full time. She does try to get my mom to get some exercise, and she does entertain her somewhat by talking to her and keeping music going. When my mom gets sad, she helps her. They have always responded well and have never left us hanging when someone gets sick. They are dependable. All the workers that we have had have been good. There was one that was only here for a few days that was probably starting out, but that was temporary.

    Gregory W_1

    5

    September 13, 2019

    I am a current client of this provider

    She is afraid to be alone. They keep her company during the day. They communicate well with us. They check her blood pressure.

    Pam A

    5

    September 12, 2019

    I am a past client of this provider

    We were confident that he had good care, so we didn't have to worry. I liked that they were very responsive. When we needed someone, they were always able to provide someone.

    Sharon K_4

    5

    August 13, 2019

    I am a current client of this provider

    It makes me feel more secure because I am far away and feel like Dorothy is getting the support that she needs. They are really good maintaining communication, and they keep me updated regularly.

    Janie M_1

    5

    August 13, 2019

    I am a current client of this provider

    It allows me to go to work. They communicate with me and let me know when their caregiver will be late or if someone else is coming. I like the communication.

    Enrique P

    4

    August 13, 2019

    I am a current client of this provider

    If they get more training about how to deal with the client, it would be more helpful. The owner is very nice, and the people at the office are also very nice.

    Cheryl M_7

    5

    July 24, 2019

    I am a past client of this provider

    They gave them a sense of peace knowing that someone was there and able to help them with light housekeeping, cooking, and meal prep. It alleviated a lot of stress. I've already done so.

    Jerry U

    5

    July 24, 2019

    I am a current client of this provider

    They watch her and make sure she doesn't fall. They dress her, fix her food, and help with showers and the bathroom. The head nurse is absolutely tremendous. She goes way beyond what her duties are to help out.

    Neil H_1

    5

    July 18, 2019

    I am a past client of this provider

    They helped by providing the 24-hour care. They were very responsive and proactive from a communication standpoint. Overall, it was a very good experience.

    Renee R

    5

    June 20, 2019

    I am a current client of this provider

    They do spot checkups to make sure their providers are giving us the care we need. If we have any complaints, they address them right away. They try to care for our needs and make sure we're happy. They follow up with the care and if we get along with the caregivers. They offer suggestions with problems that we may have.

    Donna A_5

    5

    May 24, 2019

    I am a current client of this provider

    They are very accommodating. They are very good.

    William "_1

    3

    May 24, 2019

    I am a past client of this provider

    They could have believed me and my feedback. They had a nurse come out one time about what was going on, and it was a lot of wasted time. They could have provided a therapist with a consistent level of training and care. The caregiver at the end was excellent. Other than that, it was very spotty.

    Provider Response

    I wanted to thank you for your constructive feedback. It helps us get better and reinforces how critical client satisfaction is throughout the care experience. I will follow-up with you personally over the phone to address your concerns. Sincerely, Harley Cohen, owner of Right at Home of Dallas

    Beth C_7

    5

    March 26, 2019

    I am a past client of this provider

    He was bedridden, so they did everything for him. The ladies that came were very attentive and caring and took good care of him.

    Necia C

    5

    March 26, 2019

    I am a past client of this provider

    They helped him with everything on their list of things that they were supposed to do.

    Jim M_16

    4

    March 15, 2019

    I am a past client of this provider

    They went with me to my doctor's appointments. I liked how fast they responded.

    Linda H_6

    5

    March 1, 2019

    I am a current client of this provider

    She does a little bit of laundry. I feel comfortable coming home a little late knowing he has had his lunch. I like their policy of taking better care of their workers. They work with me to find the right person. They came over and got an idea of my personality. It took them about two to three weeks to find someone. They waited until they found somebody. They spent time waiting until they felt comfortable, and that really impressed me.

    Sherry L_1

    4

    February 27, 2019

    I am a current client of this provider

    My mom isn't really aware of them, but it makes a big impact on me. They are very responsive and they seem to care about the quality of care that they provide.

    Frieda N

    5

    February 26, 2019

    I am a current client of this provider

    They help me immensely. I can't drive anymore so I've got my handy girl to take me on errands. I like the people they send out here.

    Stephen "Eddie" M

    4

    January 29, 2019

    I am a past client of this provider

    They could have given me someone to talk to. They were very nice. The lady that came to stay with me was very nice. I didn't need her to do anything but be here in case I stumbled and fell.

    Anonymous_1289

    5

    January 18, 2019

    I am a past client of this provider

    They always made sure there was someone there during the scheduled shift. They need more staff.

    Doug S_11

    5

    November 12, 2018

    I am a current client of this provider

    They are 24/7 care, so they are there all the time and can answer anything he needs. They have good management and good caregivers.

    Jean T_2

    5

    November 9, 2018

    I am a past client of this provider

    I appreciated how sweet they were to my mom and how helpful they were to me in taking care of her. They were comprehensive in every way and they were right there when I called. They tried to fit the right person to my mom. They came and interviewed my mom and me to see which person would suit us best, and they tried to accommodate us in every way.

    Georgia H_1

    5

    October 16, 2018

    I am a current client of this provider

    It definitely makes my life easier. All of the caregivers we've had are very nice and responsive.

    Deborah S_8

    5

    September 21, 2018

    I am a past client of this provider

    They helped with the hands-on physical care. The management and supervision is outstanding.

    Laura M_8

    4

    August 22, 2018

    I am a past client of this provider

    It probably extended my dad's life a few weeks. There were specific nurses that were awesome and helped make his last weeks happier and a lot more bearable for him. They could screen the nurses better.

    Ves S

    5

    August 16, 2018

    I am a current client of this provider

    They would help him on the van rides to doctor appointments. It helped a lot and it was great. They came out and the lady interviewed with us. They were very detail oriented and everything was thorough. Everything was good. We haven't used the services in a while, but I am planning on using them again soon.

    Betty S_10

    5

    July 27, 2018

    I am a current client of this provider

    They have been able to take some worry off of my shoulders. They have been very responsive to problems and the quality of care providers is excellent.

    David C_10

    5

    July 24, 2018

    I am a past client of this provider

    When my caregiver came back, the driver helped me get a meal and clean my apartment. My driver was very efficient in taking me to and from the hospital for my treatments.

    Sandra M

    5

    June 25, 2018

    I am a current client of this provider

    I can't imagine life without them. The company has been able to bring someone else in when one can't show up. The owner himself is there all the time making sure there are no issues. I've been totally satisfied. It's a difficult job and the caregivers are patient. I would definitely recommend Right at Home.

    Diane A

    5

    June 19, 2018

    I am a past client of this provider

    It was transforming, I was very limited in my mobility, the caregiver was there for every need that I needed her for. The first interview was impressive and the caregivers knew their stuff.

    Kay P

    5

    June 14, 2018

    I am a current client of this provider

    It gives me an opportunity to get out of the house because I'm the main caregiver. It gives me some personal time. The communication with them is excellent. They did a great job finding a great caregiver for my husband.

    Stephanie B

    5

    June 14, 2018

    I am a past client of this provider

    The care was needed so my loved one could perform tasks that he was unable to do. They were prompt, responsive when issues would arise, and had good care and communication.

    Diane

    5

    May 31, 2018

    I am a current client of this provider

    From my first meeting with Harley and Susan, I had every confidence that they were the people I wanted to handle my care. That confidence was well placed throughout my recovery as I worked with their staff and my caregivers! I would recommend them without reservation!

    Sarna S

    5

    April 9, 2018

    I am a current client of this provider

    There's not any downsides. They are very quick to assist. I sent an email to thank them, and they emailed me back and asked if I could do an interview. A personal contact with the office manager has been responsive, and they followed through. I feel that because I live out of town, I feel reassured that I can call and that my brother is with someone who I feel safe with. It's a sense of security I feel with the caregiver.

    Nathan R

    5

    March 19, 2018

    I am a past client of this provider

    I really liked the fact that the guy who runs the franchise was very thorough and understanding. It took a lot of responsibility off of my back.

    Amy P

    5

    January 27, 2018

    I am a current client of this provider

    Right at Home's caregivers have been very helpful and picked up food from the store for us. The caregivers help me with my laundry. They do it daily and it is very helpful.

    Suzanne M

    5

    January 20, 2018

    I am a current client of this provider

    Right at Home is extremely professional, timely in their callbacks, and provide good and clear communication and correspondence. They have made life easier by providing companion care for my mom, and the caregiver makes medical comments in the daily log, which has been extremely beneficial since I can't be there.

    Ralph P

    5

    December 12, 2017

    I am a past client of this provider

    I like the manager Right at Home because he was caring and compassionate. Right at Home took good care of my mother. This helped me because I lived far away from her.

    Linda W

    5

    December 9, 2017

    I am a past client of this provider

    I would recommend Right at Home because they are personal and do what they say will they do. Right at Home is efficient and friendly. The services made a tremendous impact on Nancy, she needed the care and it was provided.

    Linda

    5

    November 30, 2017

    I am a past client of this provider

    The sitters you sent out were intelligent, thoughtful and engaged in their caring. I felt that my friend was in capable hands. Thank you for your help!

    Kathy

    5

    November 28, 2017

    I am a past client of this provider

    Harley and his team were a joy to work with! Every caregiver was courteous, prompt, and very caring with my elderly parents. Any question or concern on my part was promptly resolved. I highly recommend Right at Home of North Dallas.

    Judy W_1

    5

    October 24, 2017

    I am a current client of this provider

    I would recommend Right at Home because I like how they are punctual with dealing with problems. So far the few aides have been satisfactory. Right at Home has made my life easier because I feel better knowing someone from Right at Home is there at the house.

    Carol U_2

    5

    October 24, 2017

    I am a current client of this provider

    The caregivers are always nice. My loved one loves the companionship that the caregivers provide.

    Carla F_1

    5

    October 17, 2017

    I am a past client of this provider

    Right at Home has a very kind and understanding owner. He is a great listener, has great empathy, and he tries to convey that to each client. Right at Home really paid attention to my particular needs and the fact that I could not walk. Ophelia, my caregiver, was fabulous and knew right away what had to be done. She knew how I liked things.

    Ron

    5

    October 6, 2017

    I am a past client of this provider

    Right at Home was excellent! Thank you.

    Raymond T_1

    5

    September 14, 2017

    I am a current client of this provider

    Right at Home has provided a great and consistent caregiver. Right at Home allows me to run errands and get work done while they care for my loved one.

    Janice M_2

    4

    August 18, 2017

    I am a past client of this provider

    Right at Home works very hard to get it right, they are very responsive, and they also work on a solution to your problems. Right at Home is able to take the care off of my shoulders and help me get some rest.

    Melanie S_2

    4

    July 28, 2017

    I am a current client of this provider

    My mother wants to stay at home which is what Right at Home is allowing her to do but that's the only thing that is helpful. I think we are going to have to put her in a nursing home because the caregivers don't seem to be doing everything we need.

    Provider Response

    As always, Right at Home appreciates the constructive feedback we get from our clients. Our caregivers were unable to assist with certain medical tasks and, at the same time, the daughter’s mother very much wanted Right at Home to respect her privacy and be responsive when she needed to reduce the chances of a fall or whenever she needed anything. Our commitment is to ensure consistency with the same caregivers the client prefers to ensure Total Client Satisfaction.

    Carol F_4

    5

    July 14, 2017

    I am a current client of this provider

    Right at Home is good and reliable. Right at Home has made life easier because they are reliable, so it is less of a worry. I refer to them pretty regularly.

    Jolene L

    5

    June 21, 2017

    I am a past client of this provider

    Right at Home was very professional, personable, caring, and my mother-in-law really liked the main caregiver that she had with them. Right at Home helped her with her nighttime activities and made sure that she was safe.

    Mary R_9

    5

    June 21, 2017

    I am a past client of this provider

    The owner of Right at Home keeps very personal contact with me and works with me to help the caregiver and I to work well together. The service from Right at Home has helped me to make several long lasting friends.

    Bob M_4

    5

    May 25, 2017

    I am a past client of this provider

    Right at Home is just one of the best care giving agencies I have seen. The caregivers from Right at Home provided me companionship and helped around the house. They also helped me go out and shop.

    Mary B_25

    5

    May 12, 2017

    I am a past client of this provider

    I had really wonderful caregivers from Right at Home. Two we knew well, but others came because we had around the clock care. I had no problem when Darrell was in their care and I appreciate the owner's professionalism. Right at Home made things so easy and handled everything for us which made it very nice. They communicated with me regularly to let me know how Darrell was doing.

    Elise W_1

    5

    April 27, 2017

    I am a current client of this provider

    Right at Home has worked for us! Right at Home made it possible for me to get groceries in person instead of having them delivered. I can leave the house!

    Marilyn N_1

    5

    April 27, 2017

    I am a current client of this provider

    Right at Home, in my opinion, is a good company. Right at Home makes my life better by helping me with my personal care.

    Keith J_1

    4

    April 26, 2017

    I am a current client of this provider

    Right at Home might take a few times to find the right caregiver for a loved ones, but they handle that matching process with courtesy and understanding. It is really helpful that the services from Right at Home allows my mother to interact with other people.

    Frieda N_1

    5

    March 15, 2017

    I am a current client of this provider

    I am very happy with Right at Home because they always find replacements for their caregivers when they can't come. I can't walk, so Right at Home does the laundry, cleans the house, and does things that I can't do. I really depend on them.

    Mary V_5

    5

    February 22, 2017

    I am a current client of this provider

    I would tell someone that Right at Home is very good about getting replacements during the day if needed, like if someone gets sick or if there is a problem. Right at Home helps me with my bathing and meals.

    Melinda815140

    5

    February 21, 2017

    I am a current client of this provider

    Great service and trusted agency. We feel comfortable with the care and service they provide.

    Bonnie M_3

    4

    February 14, 2017

    I am a current client of this provider

    The caregivers are well-trained, professional, and caring toward the patient. I am able to rely on the caregivers. I do not have to worry while they are there because they can do what I need them to do.

    Elaine C_3

    5

    February 7, 2017

    I am a current client of this provider

    I met someone at Right at Home and he seemed like a regular guy. He seemed to be very conscientious of his staff and the elderly. I have had quality help with Right at Home, and it is a great comfort for me.

    Melinda R_2

    5

    February 7, 2017

    I am a past client of this provider

    Right at Home is a trustworthy company, and they can get their clients care as soon as they need it. Right at Home gave my mom the care and companionship she needed when our family wasn't able to provide it.

    Richard G_8

    5

    January 27, 2017

    I am a past client of this provider

    I would tell others that all the caregivers are compliant in their training, and that they are very friendly and caring. The service gave me the ability to sleep without having to worry about my wife because the caregivers took care of that.

    real customer

    5

    March 3, 2016

    I interviewed this provider

    Right at Home assisted me with having round the clock care for my Mother the last few months of her life. Workers were on time, caring and stayed in touch with me. The nursing home where we had my Mother were not giving her the care and attention she needed. We were very happy with the care and services the caregivers from Right at Home provided. On 1 occasion we had a personality conflict with one of the workers. They sent someone else out. Thanks to Right at Home for helping our Mom with quality care.

    Caring74128050

    4

    November 26, 2013

    I am a current client of this provider

    I have been using Right at Home since the 2nd week of September. A lot of their caregivers are from Africa and I would say I'm pretty satisfied. The caregiver that I have is here from 9 from 5, Monday through Friday and she's very good and very caring. When I needed care for a whole weekend, I had caregivers for two 12-hour shifts. When one person wasn't able to come and they were scrambling to get somebody else, the owner ended up coming instead and so that showed accountability and responsibility of the agency to do that. On Tuesday, when my caregiver had to take her husband to the hospital, I ended up having two caregivers, one for the morning and one for the afternoon.

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    Services and Amenities of Right at Home North Dallas in Dallas, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home North Dallas in Dallas, Texas

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

    Map of Right at Home North Dallas

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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