BrightStar Care Frisco & Carrollton

Offers Home Care

35 Reviews
Call (800) 973-1841
BrightStar Care Frisco & Carrollton (800) 973-1841
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Reviews of BrightStar Care Frisco & Carrollton

35 Reviews Write a review

Home Care Reviews for BrightStar Care Frisco & Carrollton

August 20, 2019

By Regina G

I am a current client of this provider

They could make my life easier by having more communication. I would like them to improve the communication, and they could do better with emailing.

August 13, 2019

By Carole H_1

I am a current client of this provider

They have definitely helped me because they are very congenial and easy to work with. I like that they are always on time. They come when they say they are going to, and I have had other health problems. They stay concerned about them and work accordingly.

July 23, 2019

By Amy _2

I am a current client of this provider

They are available, accessible, and flexible. They are professional.

July 23, 2019

By Anonymous

I am a current client of this provider

They make sure someone is there. They keep her children informed. I get texts and emails, and I get updated.

July 11, 2019

By Peggy H

I am a current client of this provider

They send me people who meet my needs. They always have someone available to help me.

June 14, 2019

By Linda G_2

I am a current client of this provider

It was minimal impact. I had to sit there for 6 hours, but that was part of the treatment. The nurse was first rate. I would like to see the communication improved on the front end.

June 14, 2019

By Libby R_1

I am a current client of this provider

He still has a hard time, but they're there and they do what needs to be done. They're unassuming. They're not fussy. They're totally dependable. We have used them for over 2 years and it's particularly nice to use them as needed rather than consistently.

May 13, 2019

By Heather E_1

I am a past client of this provider

They were a God-send. I was at the point where I didn't know what to do, and someone recommended them to me. They are 24/7 and have different levels of care that can be provided. I really liked knowing that there was someone available all the time.

May 13, 2019

By Darlene D_1

I am a past client of this provider

They assisted me in and out of the shower, with my food, and to and from the emergency room. They were outstanding. They were caring and they cared about me. The caregivers wouldn't let me do anything I wasn't supposed to do, because I tried to do a lot of things I wasn't supposed to. They went by the book perfectly.

May 13, 2019

By Carol _10

I am a current client of this provider

They are always prompt and cheerful. They are very responsive to any requests I have.

March 14, 2019

By Kirthiga S

I am a past client of this provider

I needed a caregiver with more experience. They can be consistent with one caregiver.

March 08, 2019

By Kerri N

I am a current client of this provider

They come to the house to do infusions several times a week, which makes it easier so I don't have to leave the house. They are on time and do what they say they will.

March 06, 2019

By Bonnie08

I am a current client of this provider

Brightstar has been a blessing for me the last 2 1/2 years. I have had wonderful sitters and continued support the entire time. I would highly reccommend their services for any level of care. Brightstar has been a life saver for me! I needed their services because my husband has dementia and uses a walker.

February 08, 2019

By Anita _1

I am a current client of this provider

They are good about showing up on time. I don't like that they also charge me when I have an emergency and don't have the time to remember to call out within 24 hours.

January 18, 2019

By Vinai M

I am a past client of this provider

We only used them briefly because it was causing more problems. They can be more flexible to the needs of the client and the family. The caregiver did not get along well with my mom.

November 21, 2018

By Arthur W

I am a current client of this provider

They are here every morning when he gets out of bed and they work with his therapist. They do whatever we need done. They are dependable and willing to find the right person to suite you. If they send someone I don't like, they will send someone new.

September 27, 2018

By Linda H_3

I am a current client of this provider

They helped relieve my mom so she could leave her husband. They have been very nice.

September 24, 2018

By Jeanette E

I am a current client of this provider

The caregivers need to do better in doing more things. They do this log in on the internet, and a lot of times they cant log in because the internet takes forever, and I'm paying for the time it takes to log in. The CNAs need more training

August 24, 2018

By Bob C

I am a current client of this provider

It has been positive so far. It gives me an opportunity to be away. The scheduling is difficult with them.

August 14, 2018

By Speedy P

I am a current client of this provider

The caregivers are dedicated to their jobs. They give my loved one detailed attention. BrightStar Care lives up to the reputation we've heard. They certainly know their business.

July 13, 2018

By Carol _2

I am a current client of this provider

They have made life easier because I have a bad heart and COPD, so I get tired easily. The aide makes sure that I have the groceries that I need. I had contact with the management in the beginning and they were very helpful. The nurse has been helpful and informative. The aide comes once a week and they do anything I ask them to do and they are very pleasant.

May 25, 2018

By Mary H_38

I am a current client of this provider

The caregivers have been really reliable and they interact very well with my loved one. The two caregivers that I've worked with have been wonderful.

May 21, 2018

By Mary S

I am a current client of this provider

They keep my mother busy and do her speech therapy and keep her engaged. They make sure that my mother is eating and drinking water and going on walks. They are very consistent and caring.

April 10, 2018

By Kim N

I am a current client of this provider

They are reliable and trained the employees to understand the needs of the client. We appreciate their help so much. It's good to know that someone is taking good care of him.

March 16, 2018

By Shirley L

I am a past client of this provider

I would definitely refer them. They were always on time and all of the caregivers were qualified, capable, and compatible with my husband. I had another company before BrightStar Care and they were not the best fit for us. From the first moment that we had BrightStar Care, it just felt right to have them. I could not take care of my husband by myself. He was much larger than me and needed full-time help to take care of him. The caregivers were strong, well qualified, and trained, so they knew what to do and when to do it.

November 29, 2017

By Barbara M

I am a current client of this provider

I have met several ladies that have come out from BrightStar Care that went above and beyond in understanding and providing for my loved one's needs. The services help my loved one get to her appointments, and do little things like help write things down.

July 27, 2017

By Urusa K

I am a current client of this provider

BrightStar Care is a good company because they've sent someone for whatever I've needed. The services have helped the most by helping my autistic child. The caregivers just take care of him.
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About BrightStar Care Frisco & Carrollton

BrightStar Care Frisco & Carrollton is an in-home care provider serving Carrollton, Texas and the surrounding area. BrightStar Care Frisco & Carrollton offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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