I want to tell people what I wish someone would have told me before Hiring them DO NOT USE THEM! They are terrible, they would show up hours late for their scheduled times, or sometimes not at all. They did not even have enough respect to call and say they would be late. The caregivers are untrained, by their own admission. One care giver said she had never done this kind of work and took the job, because she didn’t have to attend training and needed a paycheck that week. I even caught one of the caregivers going through my shop and our China. When I called I was given all kind of reasons why my service could not be discontinued, none of which were true, and that we should give them another chance to make things right. I gave them another chance and nothing changed. Also when billed I was billed for the full amount of hours if the caregiver was there the full time or if they left early, so watch your bill. I may need help physically getting around but there are no problems with my mind, I was taken advantage of, the people in the office were aware of it and did nothing to correct the problem. In short the care is terrible, the caregivers are terrible, the office staff is unfriendly and uncaring, and $30 an hour for that kind of treatment is taking advantage of the elderly and they should be ashamed! Do not be another one of their victims, there are better companies out there, wish I would have known.