SYNERGY HomeCare of South Austin

Offers Home Care

87 Reviews
Call (800) 973-1841
SYNERGY HomeCare of South Austin (800) 973-1841
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Reviews of SYNERGY HomeCare of South Austin

87 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of South Austin

February 22, 2022

By Petra S

I am a current client of this provider

They have been wonderful at pairing caregivers with my dad, and they are consistent. They could update their billing process.

February 17, 2022

By Anonymous_5796

I am a current client of this provider

The aide eat snacks and did nothing the first week. The second aide was excellent. I was not happy with the payment.

February 16, 2022

By Henry "Joe" W

I am a past client of this provider

The caregiver helped the most by just being a caring person. I liked that the people were really friendly.

January 26, 2022

By Shirley R_10

I am a current client of this provider

It depends on the person. I think they need more training on how to deal with people and what they're doing. I haven't had anyone that's been bad, but I know other people that have. I'd like to see more education.

January 07, 2022

By Edith H_4

I am a current client of this provider

The caregivers help me make the beds. I like that the caregivers are coming into my home.

January 04, 2022

By Kenneth E_2

I am a current client of this provider

They provide him care when I am not here. They have provided good people.

December 02, 2021

By Rita F_5

I am a current client of this provider

It is reassuring for me that mom is taken care off. The aides are patient and kind.

November 08, 2021

By Hayward "Duke" D

I am a past client of this provider

I live 5 hours away. I came in and he hadn't shaven, and his belly was descended. He had lost weight and was really weak. He hadn't eaten much that week, I later found out. I talked with the owner of the company and told her that she needs to train the employees more. They need to pay closer attention to the clients.

October 19, 2021

By Clifford R_1

I am a current client of this provider

We need someone to stay with him, so he is not by himself. I like that the prices seem fair, and they were here on time when they set the appointment.

October 07, 2021

By Joseph M_22

I am a current client of this provider

It makes my life easier knowing that someone is there for him. I like the people that did the paperwork and the introduction.

October 04, 2021

By Anonymous_5323

I am a current client of this provider

They can keep up the level of work needed and maintain efficiency. I like the ladies they sent over.

September 24, 2021

By Irmie L

I am a current client of this provider

It helps me because I cannot vacuum or do my floors. I have somebody here right now, and she just mopped my floor. With a few exceptions, they're very good.

September 17, 2021

By Clyde H_1

I am a current client of this provider

They have really helped the family knowing that someone has eyes on him and can gauge how his health is. I like that they are very person oriented. I love the caregiver that comes.

August 24, 2021

By Anonymous_5080

I am a past client of this provider

They got the job done. There was one caregiver who was good, but the rest were not.

August 04, 2021

By Ferdinand "Fred" Joseph F

I am a current client of this provider

It frees me up from having to go by every day, so they take a load off of me. They come by on time and they do a good job.

June 22, 2021

By Phillip Allen S

I am a current client of this provider

It's more because of him, he is slow to get used to a new person, they should pay the employees more. I like that they're very flexible with the schedule.

June 15, 2021

By Pedro S

I am a current client of this provider

It makes me feel important. They help me with personal hygiene. They are courteous and on time. I like the nurses, they do a good job.

June 10, 2021

By Sam D

I am a current client of this provider

I used to have to go and do all of the errand running myself. So that is great for me, to have them help take the weight off of myself. It would be better if there were people that had more health care experience coming out to the home.

May 27, 2021

By Anonymous_4827

I am a current client of this provider

I wish I could have them every day, but I can't afford it because of the condition we're in. It'd be nice if they could do just a little more for us. Right now they can make sure that the patients are well taken care of.

May 06, 2021

By Jean C_15

I am a current client of this provider

The most important part is they help her recover from her surgery. They help her with a normal routine and helping her become independent. I like how they always have a quick response, and the staff that comes Monday through Friday work well with the client.

April 24, 2021

By Mary D_35

I am a current client of this provider

I live four hours away from my parents. The services help not just my mom, but my dad as well. I am not as worried about their care now. The company keeps me informed about what is going on. If my mom doesn't want to shower, they will let me know and try again the next day.

April 12, 2021

By Anonymous_4735

I am a current client of this provider

The agency is helpful by allowing me to not have people come over and they selected the care services for me. I would like to see the communication improved, both internal and external.

March 24, 2021

By Anonymous_4639

I am a current client of this provider

They can make my life easier by communicating with the aides and her duties. They only allow two days and five hours which is new to us. I would like to see the communication improved.

February 18, 2021

By Cynthia B_8

I am a current client of this provider

They are very good at their job and I do not know what I would do without them. The people are very caring and they spend time with me.

January 07, 2021

By Ernie B

I am a current client of this provider

She has a lot of questions and she needs to be proactive. They need to have more training for the caregiver.

December 17, 2020

By Geraldine P

I am a current client of this provider

She comes here and takes care of me every day. The services helps me a lot. If I can't do something she can do it for me. They are very dependable and efficient with the care.

December 07, 2020

By Michelle C_13

I am a current client of this provider

They've given my mom special attention on special occasions. They have given her small gifts that have been personalized. She also has had the same caregiver. We've used them many years now and they have always been very responsive. Whenever we've had to make changes they have always been amenable.

December 05, 2020

By Judith D_5

I am a current client of this provider

I have them twice a week, and they do a very good job. They do the laundry, and clean, and help me if I have something cooking. I've had no problems with them.

November 24, 2020

By Patricia B_23

I am a past client of this provider

At the bare minimum, they could have done what they were supposed to do. I offered to train them and they didn't accept it. They are not honest, the provider took money that wasn't supposed to be taken out. The caregiver didn't bathe my mother.

October 26, 2020

By Anonymous_4160

I am a current client of this provider

They should be able to be more spontaneous. I like the caregivers that I have.

October 07, 2020

By Paul N_2

I am a past client of this provider

Their impact was negligible. I didn't ask for a lot and they didn't give me a lot. We weren't able to square up on what I needed. Some of the people they sent were just not qualified.

September 17, 2020

By Rosa M_3

I am a past client of this provider

They can be on time. Some of the caregivers were late.

August 24, 2020

By Wayne L

I am a current client of this provider

They are helping me organize and keep this place clean. It helps to keep it looking good. The people who come over are very nice, caring, and helpful.

August 07, 2020

By Jean L_1

I am a current client of this provider

They know what they need to do, they do not have to be guided the whole time. They are just very personable.

July 30, 2020

By Linda W_27

I am a current client of this provider

The client doesn't fall and stuff when they are there. The coordinator is really good as far as whenever there is a change such a switch in the schedule they are really good at getting someone over there last minute. All the caregivers are good at fulfilling the needs of the patient.

July 10, 2020

By Vicky Y_1

I am a current client of this provider

They help me walk since I can't go by myself. They have a flexible schedule.

April 09, 2020

By Harmony S

I am a current client of this provider

The girl comes over and knows what I need done and gets up does things for me. I have also gotten used to her. I like that they are very caring, understanding, and the people are prompt.

March 19, 2020

By Kim L_6

I am a current client of this provider

They make my life a lot easier. The person that came in here knew my apartment and what to do right away. They are professional.

February 07, 2020

By Marilynn S_1

I am a current client of this provider

It allows her to stay at the house. I like the fact that they work so hard to go above and beyond.

January 23, 2020

By Anonymous_3120

I am a current client of this provider

It gives us more assurance that he is going to improve. They are very encouraging to us. The people are nice. The only problem I have with this, is that if someone cancels, no one bothers to call me and let me know. Sometimes, we have a couple people a day, but we would like to know what's going on.

December 19, 2019

By Todd M_1

I am a past client of this provider

They had good attitudes. When you are disabled, the attitude is very important. They also prepared my food. They were very professional.

December 10, 2019

By Debbie C_8

I am a current client of this provider

They helped me prepare for my garage sale. The quality of the workers could be better.

November 15, 2019

By Chad H

I am a past client of this provider

He can't travel by himself if he doesn't have assistance. They were good enough to help us, even though we don't live in that city.

September 12, 2019

By Anonymous_2413

I am a current client of this provider

They give high quality care. They have good responsiveness, and they have quite reasonable rates. The lady that was assigned to my mom was excellent.

September 10, 2019

By Anonymous_2399

I am a current client of this provider

They take care of my sister and I. I like that they provide good care, and the girls are really nice.

August 15, 2019

By John C_14

I am a past client of this provider

The communication was very good. The care providers were very polite and efficient.

July 26, 2019

By Anonymous_2139

I am a current client of this provider

They need to have the ladies better trained and to give the right info when they suggest someone. I asked for certain things, but they did not provide what I wanted. They need to answer phones better and need to be better at being on time and getting to work.

May 14, 2019

By Judith I

I am a current client of this provider

They are so much help and they relieve the responsibility of care giving. They work on getting the people out here for me. Sometimes they cannot, but they really work to do it.

April 10, 2019

By John D_12

I am a past client of this provider

The agency provided a caregiver who was very friendly and had a good rapport with my dad and the family. She was very flexible and good at what she provided. They could have improved the communication with the family.

April 10, 2019

By Ginny N

I am a current client of this provider

There's always someone here when they're scheduled, so I can depend on them to give the help that I need. They always make sure that someone comes up for my shift.

February 23, 2019

By Betty P

I am a current client of this provider

I don't have to constantly be here. I can do what I have to do and be with my mother in the evening. I like that they work with me to make sure some one is here to help with my mother.

February 19, 2019

By Kathleen C

I am a past client of this provider

They needed to send correct emails of who was coming. They need to provide correct information. They need to improve in communication and with their assignment of personnel.

February 11, 2019

By Sally N

I am a current client of this provider

They need to be able to do things so I don't have to train them everyday. They need to send the same person every time.

December 15, 2018

By Shirley D_2

I am a current client of this provider

The services helps to take away the worry of my grandmother being alone. I like that the majority of the caregivers with this company are good.

December 11, 2018

By Anonymous_1033

I am a current client of this provider

They need to get involved and care more than they do. I like the caregiver that we get, but I think that the company has not been wonderful.

November 26, 2018

By Norva D

I am a past client of this provider

They were most helpful in providing care. They had friendly staff.

October 15, 2018

By Elaine S_3

I am a past client of this provider

They helped with companionship. They were able to make sure she got to bed and had water. They were reasonably priced, the staff was great, and it was easy to on board and hire them. It was easy to get the caregivers there and they are flexible with time.

September 17, 2018

By Judy R_2

I am a past client of this provider

They are pretty good. The first girl was younger and more interested in other things. The other lady was great.

July 24, 2018

By Neema M

I am a current client of this provider

They have made life easier by giving us a sense of security. I like the staff.They are very good.

May 14, 2018

By Henry 'Harry' L

I am a current client of this provider

They help me move around. I am using my walker more. They get my medicine on time. I have a different nurse everyday, but they do seem to be capable.

April 13, 2018

By Alexandra "Lexa" W

I am a current client of this provider

Before Christmas, they saved my life. I had a medical episode that I blacked out and my heart stopped beating. The caregiver who was here had enough training and knowledge to know what to do. First, she got my heart beating again with chest compressions and then called 911, and I got to take a trip to the hospital and get checked out. Everything they do helps. Since I'm a quadriplegic, I rely on them to cook, clean, drive me to appointments, and with personal hygiene.

March 20, 2018

By Debbie J

I am a current client of this provider

My mom does not like to do physical therapy, and the caregivers do not encourage her when she complains. They just stop, and I understand that, but they just need to push her through it. The services haven't really impacted us one way or another. I just wish the caregivers were more able to get my mother to do the exercises she has to do. I know she can do them, but she just isn't pushed to do so.

March 19, 2018

By Mark B_12

I am a current client of this provider

The people they send over work hard and are very nice to me. Because I'm handicapped and have trouble getting around, they help me with monthly cleaning that I can't do.

March 12, 2018

By Laura T

I am a current client of this provider

They send out well qualified caregivers. Each caregiver that comes out has helped me get up and they are always in a good mood.

March 12, 2018

By Anonymous

I am a current client of this provider

The caregivers have been late every time I needed them. The caregivers help me to get to my appointments.

January 11, 2018

By Sandy S

I am a past client of this provider

They communicated pretty well. They provided service within 24 hours to our location.

December 13, 2017

By Anonymous

I am a current client of this provider

I would recommend SYNERGY HomeCare because I like the caregiver that comes. They are on time and efficient. SYNERGY HomeCare has made life easier by washing my hair for me. I couldn't make my bed, and they do that for me.

December 11, 2017

By Sally G

I am a current client of this provider

SYNERGY HomeCare is just nice to have because they are so helpful. SYNERGY HomeCare makes my life easier by helping me with my bath.

August 17, 2017

By Anonymous_465

I am a current client of this provider

SYNERGY HomeCare is a good company because most of the employees have been prompt and know what they are doing. SYNERGY HomeCare has helped the client, and I've been doing that myself, so I used to be tired all the time.

August 14, 2017

By Bertha C

I am a current client of this provider

SYNERGY HomeCare is great because they are patient, understanding, and good with scheduling. My mother is hard to take care of, but we found a good caregiver.

July 24, 2017

By Reba P

I am a current client of this provider

SYNERGY HomeCare is simply reliable, and they follow-up and are dependable. I feel less stress from the services, and I don't have to worry about my mom.

July 19, 2017

By Helen M_6

I am a past client of this provider

SYNERGY HomeCare is a very caring agency. The services made life easier by giving me free time. I knew that my loved one was in good hands.

June 22, 2017

By Nancy T_3

I am a current client of this provider

SYNERGY HomeCare has been wonderful. SYNERGY HomeCare makes my life easier by being my extra hands. They help me dress and shower. I am so pleased with them.

May 19, 2017

By Audrey P_3

I am a current client of this provider

SYNERGY HomeCare is doing a great job with my mother. The services make my life easier because I don't have to be at my mother's as much as I used to.

May 19, 2017

By Anonymous_606

I am a current client of this provider

SYNERGY HomeCare is a great service to have in a pinch and the caregivers are very professional, but the caregivers are not very social. I wish SYNERGY HomeCare trained their caregivers on how transfer clients better.

May 17, 2017

By Mike W

I am a current client of this provider

SYNERGY HomeCare has reliable people, and they are very helpful. SYNERGY HomeCare has been very helpful. I am able to take a break from my dad when he goes to his doctor's appointments.

May 15, 2017

By Melissa W_2

I am a current client of this provider

There has been some communication issues and problems with whether or not my mother was scheduled for a visit. SYNERGY HomeCare transported my mother but hasn't done anything other than that.

January 27, 2016

By Caring Son29

I am a current client of this provider

Synergy HomeCare is very good. They provide assistance to my mother in bathing, going to the restroom, fixing her pillows, helping her go to sleep, and those sorts of things. We have multiple caregivers, and they vary in skill level. Some are very good, and others are not as good.

July 31, 2015

By Becky36

I am a current client of this provider

Synergy Homecare provides wonderful service. They are very attentive to our needs. They truly care about our Mother and go above and beyond in their everyday service. I can say that it is being managed by excellent owners with excellent staff. I could not be happier!

Provider Response

Thank you so much for your kind words Becky.

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About SYNERGY HomeCare of South Austin

SYNERGY HomeCare is a non-medical home care company.We provide care for individuals of all ages. We provide caregivers and nursing assistants to anyone who wants to live with dignity and independence in the comfort of their own home.

SYNERGY HomeCare hires only the most reliable and caring caregivers and Nurse Aides. We conduct three background checks, random drug testing and provide on going training to all our employees. All our caregivers are supervised by the SYNERGY HomeCare office staff while in our clients homes. We monitor their arrival and when they leave using state of the art technology. As well, the office staff conducts supervisory visits in person.

We are bonded and insured and we take care of all employee paper work. They are our employees and you will never have any additional tax forms to file.

If you are using Long Term Care insurance we will file all the paperwork to ensure you are reimbursed in a timely manner.

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Services and Amenities of SYNERGY HomeCare of South Austin

Languages

  • Spanish

Rates

  • Overnight Rate: $150/Night
  • Hourly Rate: $20/Hour
  • Live In Rate: $325/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation

Staff

  • Male Caregivers

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Ach Withdrawal

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: 016178
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SYNERGY HomeCare of South Austin

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