My mother needs very little care, but she needs interaction with people and her memory is bad so it's good to have someone with her in the morning to help get her going.
I like them because I like our caregiver. They do tend to do special treats for their customers every now and then.
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(800) 973-1841
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Reviews of SYNERGY HomeCare of South Austin
Home Care Reviews for SYNERGY HomeCare of South Austin
May 12, 2020
I am a current client of this provider
April 09, 2020
I am a current client of this provider
The girl comes over and knows what I need done and gets up does things for me. I have also gotten used to her.
I like that they are very caring, understanding, and the people are prompt.
March 19, 2020
I am a current client of this provider
They make my life a lot easier. The person that came in here knew my apartment and what to do right away.
They are professional.
March 05, 2020
I am a current client of this provider
I don't have to spend as much time dealing with the things I used to to take care of my mom.
I love the communication and everyone is friendly. The price is right as well which is helpful.
February 07, 2020
I am a current client of this provider
It allows her to stay at the house.
I like the fact that they work so hard to go above and beyond.
January 23, 2020
I am a current client of this provider
It gives us more assurance that he is going to improve. They are very encouraging to us.
The people are nice. The only problem I have with this, is that if someone cancels, no one bothers to call me and let me know. Sometimes, we have a couple people a day, but we would like to know what's going on.
December 19, 2019
I am a past client of this provider
They had good attitudes. When you are disabled, the attitude is very important. They also prepared my food.
They were very professional.
December 10, 2019
I am a current client of this provider
They helped me prepare for my garage sale.
The quality of the workers could be better.
November 15, 2019
I am a past client of this provider
He can't travel by himself if he doesn't have assistance.
They were good enough to help us, even though we don't live in that city.
September 12, 2019
I am a current client of this provider
They give high quality care. They have good responsiveness, and they have quite reasonable rates.
The lady that was assigned to my mom was excellent.
September 10, 2019
I am a current client of this provider
They take care of my sister and I.
I like that they provide good care, and the girls are really nice.
August 15, 2019
I am a past client of this provider
The communication was very good.
The care providers were very polite and efficient.
July 26, 2019
I am a current client of this provider
They need to have the ladies better trained and to give the right info when they suggest someone. I asked for certain things, but they did not provide what I wanted.
They need to answer phones better and need to be better at being on time and getting to work.
May 14, 2019
I am a current client of this provider
They are so much help and they relieve the responsibility of care giving.
They work on getting the people out here for me. Sometimes they cannot, but they really work to do it.
April 10, 2019
I am a past client of this provider
The agency provided a caregiver who was very friendly and had a good rapport with my dad and the family. She was very flexible and good at what she provided.
They could have improved the communication with the family.
April 10, 2019
I am a current client of this provider
There's always someone here when they're scheduled, so I can depend on them to give the help that I need.
They always make sure that someone comes up for my shift.
February 23, 2019
I am a current client of this provider
I don't have to constantly be here. I can do what I have to do and be with my mother in the evening.
I like that they work with me to make sure some one is here to help with my mother.
February 19, 2019
I am a past client of this provider
They needed to send correct emails of who was coming. They need to provide correct information.
They need to improve in communication and with their assignment of personnel.
February 11, 2019
I am a current client of this provider
They need to be able to do things so I don't have to train them everyday.
They need to send the same person every time.
December 15, 2018
I am a current client of this provider
The services helps to take away the worry of my grandmother being alone.
I like that the majority of the caregivers with this company are good.
December 11, 2018
I am a current client of this provider
They need to get involved and care more than they do.
I like the caregiver that we get, but I think that the company has not been wonderful.
November 26, 2018
I am a past client of this provider
They were most helpful in providing care.
They had friendly staff.
October 15, 2018
I am a past client of this provider
They helped with companionship. They were able to make sure she got to bed and had water.
They were reasonably priced, the staff was great, and it was easy to on board and hire them. It was easy to get the caregivers there and they are flexible with time.
September 17, 2018
I am a past client of this provider
They are pretty good. The first girl was younger and more interested in other things. The other lady was great.
July 24, 2018
I am a current client of this provider
They have made life easier by giving us a sense of security.
I like the staff.They are very good.
May 14, 2018
I am a current client of this provider
They help me move around. I am using my walker more.
They get my medicine on time. I have a different nurse everyday, but they do seem to be capable.
April 13, 2018
I am a current client of this provider
Before Christmas, they saved my life. I had a medical episode that I blacked out and my heart stopped beating. The caregiver who was here had enough training and knowledge to know what to do. First, she got my heart beating again with chest compressions and then called 911, and I got to take a trip to the hospital and get checked out. Everything they do helps. Since I'm a quadriplegic, I rely on them to cook, clean, drive me to appointments, and with personal hygiene.
March 20, 2018
I am a current client of this provider
My mom does not like to do physical therapy, and the caregivers do not encourage her when she complains. They just stop, and I understand that, but they just need to push her through it. The services haven't really impacted us one way or another. I just wish the caregivers were more able to get my mother to do the exercises she has to do. I know she can do them, but she just isn't pushed to do so.
March 19, 2018
I am a current client of this provider
The people they send over work hard and are very nice to me. Because I'm handicapped and have trouble getting around, they help me with monthly cleaning that I can't do.
March 12, 2018
I am a current client of this provider
They send out well qualified caregivers. Each caregiver that comes out has helped me get up and they are always in a good mood.
March 12, 2018
I am a current client of this provider
The caregivers have been late every time I needed them. The caregivers help me to get to my appointments.
January 11, 2018
I am a past client of this provider
They communicated pretty well. They provided service within 24 hours to our location.
December 13, 2017
I am a current client of this provider
I would recommend SYNERGY HomeCare because I like the caregiver that comes. They are on time and efficient. SYNERGY HomeCare has made life easier by washing my hair for me. I couldn't make my bed, and they do that for me.
December 11, 2017
I am a current client of this provider
SYNERGY HomeCare is just nice to have because they are so helpful. SYNERGY HomeCare makes my life easier by helping me with my bath.
September 15, 2017
I am a past client of this provider
I would tell a friend that the caregiver I had from SYNERGY HomeCare was very good. The caregiver was always on time and anticipated my needs.
August 17, 2017
I am a current client of this provider
SYNERGY HomeCare is a good company because most of the employees have been prompt and know what they are doing. SYNERGY HomeCare has helped the client, and I've been doing that myself, so I used to be tired all the time.
August 14, 2017
I am a current client of this provider
SYNERGY HomeCare is great because they are patient, understanding, and good with scheduling. My mother is hard to take care of, but we found a good caregiver.
July 24, 2017
I am a current client of this provider
SYNERGY HomeCare is simply reliable, and they follow-up and are dependable. I feel less stress from the services, and I don't have to worry about my mom.
July 19, 2017
I am a past client of this provider
SYNERGY HomeCare is a very caring agency. The services made life easier by giving me free time. I knew that my loved one was in good hands.
June 22, 2017
I am a current client of this provider
SYNERGY HomeCare has been wonderful. SYNERGY HomeCare makes my life easier by being my extra hands. They help me dress and shower. I am so pleased with them.
May 19, 2017
I am a current client of this provider
SYNERGY HomeCare is doing a great job with my mother. The services make my life easier because I don't have to be at my mother's as much as I used to.
May 19, 2017
I am a current client of this provider
SYNERGY HomeCare is a great service to have in a pinch and the caregivers are very professional, but the caregivers are not very social. I wish SYNERGY HomeCare trained their caregivers on how transfer clients better.
May 17, 2017
I am a current client of this provider
SYNERGY HomeCare has reliable people, and they are very helpful. SYNERGY HomeCare has been very helpful. I am able to take a break from my dad when he goes to his doctor's appointments.
May 15, 2017
I am a current client of this provider
There has been some communication issues and problems with whether or not my mother was scheduled for a visit. SYNERGY HomeCare transported my mother but hasn't done anything other than that.
January 27, 2016
I am a current client of this provider
Synergy HomeCare is very good. They provide assistance to my mother in bathing, going to the restroom, fixing her pillows, helping her go to sleep, and those sorts of things. We have multiple caregivers, and they vary in skill level. Some are very good, and others are not as good.
July 31, 2015
I am a current client of this provider
Synergy Homecare provides wonderful service. They are very attentive to our needs. They truly care about our Mother and go above and beyond in their everyday service. I can say that it is being managed by excellent owners with excellent staff. I could not be happier!
Provider Response
Thank you so much for your kind words Becky.
About SYNERGY HomeCare of South Austin
SYNERGY HomeCare is a non-medical home care company.We provide care for individuals of all ages. We provide caregivers and nursing assistants to anyone who wants to live with dignity and independence in the comfort of their own home.
SYNERGY HomeCare hires only the most reliable and caring caregivers and Nurse Aides. We conduct three background checks, random drug testing and provide on going training to all our employees. All our caregivers are supervised by the SYNERGY HomeCare office staff while in our clients homes. We monitor their arrival and when they leave using state of the art technology. As well, the office staff conducts supervisory visits in person.
We are bonded and insured and we take care of all employee paper work. They are our employees and you will never have any additional tax forms to file.
If you are using Long Term Care insurance we will file all the paperwork to ensure you are reimbursed in a timely manner.
Services and Amenities of SYNERGY HomeCare of South Austin
Languages
- Spanish
Rates
- Overnight Rate: $150/Night
- Hourly Rate: $20/Hour
- Live In Rate: $325/Day
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
Staff
- Male Caregivers
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach Withdrawal
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 016178
