My parents have been receiving care from Golden Heart for over a year now. We have had the same caregiver who is wonderful. The owner Libby, who is a nurse, visits often checking on my parents health and caregiver. The care manager Abbie visits regularly as well to update the care plan or check on the caregiver's duties if we need a change. I would highly recommend Golden Heart, as they provide reliable staff who are not allowed to use their cell phones while with our parents, but engage with them and make their life enjoyable! We can relax and know are parents are well taken care of and can even travel now. Very trustworthy company and they always are available via phone.
Golden Heart Austin West
Offers Home Care
4 Reviews
Call
(800) 973-1841
Reviews of Golden Heart Austin West
Home Care Reviews for Golden Heart Austin West
September 17, 2021
I am a current client of this provider
July 13, 2021
I am a current client of this provider
I have been extremely happy with the care that Libby has provided to my mom. She is very knowledgeable in all areas of care. My mom has told me she feels very comfortable with all of the Golden Heart care givers. My personal interactions with Libby have been pleasant as well. I would recommend this facility to anyone who is looking for high quality care with a friendly and caring atmosphere.
April 23, 2021
I am a current client of this provider
Our family has had many caregiving companies here in Austin. GOLDEN HEART has been a blessing! Our mother was assessed by the owner Libby who is a nurse, then provided us with an experienced caregiver who has years of experience. The caregiver engages with our mom, takes her to lunch, for walks, plays games, and cooks her favorite meals. GOLDEN HEART has a policy that the caregivers are not allowed to use their cell phone unless for an emergency. Or sit and watch tv all day. All other agencies we have worked with send over someone who English is their second language and just sit and babysit. Libby the owner communicates with our moms physician and we have a care manager who visits every few weeks to check on care! If you care for your mom or dad I highly recommend GOLDEN HEART SENIOR CARE!
September 28, 2020
I am a current client of this provider
I have been receiving care for my parents for a year now. Libby and Simon are very helpful and provide a wonderful staff that is very helpful and reliable. The service is excellent ! I would strongly recommend hiring Golden Heart.
About Golden Heart Austin West
Golden Heart Senior Care
Family Serving Families Golden Heart Senior Care is a family-owned and operated in-home senior care provider. We offer hourly, live-in, and in-home services for seniors. With over 30 years of combined experience in the healthcare industry, we provide the best possible care for your loved one. Golden Heart Senior Care designs a comprehensive care plan for all of its clients. We start with an in-home assessment that identifies the client’s needs and wants. The senior careworker than creates a detailed plan to achieve the client’s goals. Our senior care approach encompasses the whole person. We take into account nutrition, cognitive health, socialization, physical and emotional well-being. By supporting all of these areas, we improve the quality of our clients’ lives. What Makes Us Different There are many home care providers in Austin, but when families want the highest quality of care for their loved one, they choose Golden Heart Senior Care. We’re highly recommended by medical professionals because of our science-backed approach promoting cognitive, emotional, physical and spiritual well-being. Senior Care You Can Trust Golden Heart Senior Care is fully bonded and insured. We value our clients’ trust. All of our caregivers undergo a rigorous screening process, which includes a criminal background check. We only hire the highest caliber of caregivers. They must demonstrate compassion, professionalism, and dedication to serving the elderly through previous work experiences. What We Do We provide non-medical activities of daily living. This includes meal preparation and assistance with toileting, bathing, and dressing. We also assist with light housekeeping, medication reminders, and transportation. Depending on the needs of our clients, we offer hourly or live-in care. Who We Serve We serve the elderly population in Austin, TX. Our mission is to help seniors live in their homes independently for as long as possible by helping them do what they no longer can do alone. Our clients are usually older adults who suffer from Alzheimer’s Disease, dementia, Parkinson’s disease, stroke, or have recently been discharged from the hospital. We provide short-term or long-term senior care depending on the needs and desires of our clients. When You Need Golden Heart Senior Care Our clients are those that cannot safely and healthfully live at home independently. These older adults may not be able to prepare healthy, well-balanced meals, walk without risk of falling, bathe, dress, and groom themselves. Taking their medications as prescribed may be difficult, which can lead to serious medical issues. Their homes may be unkempt and unclean due to limited mobility. Socialization may not be part of their lifestyle any longer, so they yearn for companionship. Golden Heart Senior Care steps in and makes it possible for the elderly to thrive on their own in their home until they require a higher level of care. Even those who require around-the-clock care can receive it through our live-in senior care services. Contact Golden Heart Senior Care now to schedule an in-home assessment. We can help you decide if in-home senior care services are right for your older loved one. Get Costs
Services and Amenities of Golden Heart Austin West
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: State Licensed
