They helped her with things like her personal care and hygiene.
I like that they were prompt and reliable.
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Reviews of Right at Home Irving/Arlington
Home Care Reviews for Right at Home Irving/Arlington
December 15, 2021
I am a past client of this provider
December 02, 2021
I am a current client of this provider
My current caregiver doesn't wait to be told to do something; she knows what she needs to do and she does it.
I've asked for a while for there to be pictures taken of the people who are working for them, so I know who to expect when they come to my house.
November 12, 2021
I am a past client of this provider
I hated having to train them. They were lazy and didn't do anything.
They discontinued me because they said I had too much for the girl to do.
Provider Response
Linda, we were extremely disappointed that we could not meet your care needs and even more so that we had to end care. Two hours was simply not enough time to fulfill the duties of the extensive care plan and meet your daily needs. Regarding training and not doing anything, this was not communicated when we checked in for feedback. We would love the opportunity to understand this feedback better so please call if you would like to review.
November 02, 2021
I am a current client of this provider
They really help me and keep me going and wanting to live.
The agency is very friendly, dependable and nice.
October 14, 2021
I am a current client of this provider
The caregivers have helped him from having falls.
They are dependable.
October 04, 2021
I am a current client of this provider
They help my dad with everything he needs. They help him get his meals prepared. They give him a shower.
We like the caregivers they have sent.
September 21, 2021
I am a current client of this provider
We need the service for me to be able to go and do what I need to do.
The person that was picked to home sit my mom is such a sweet person. She is a keeper. With the people that have been hired have been top-notch people.
August 16, 2021
I am a current client of this provider
The caregiver is a very pleasant person to have around.
The caregiver can look around find things to do.
August 04, 2021
I am a current client of this provider
They provide 24/7 supervision.
The providers are compassionate.
July 08, 2021
I am a current client of this provider
They have helped me by making my meals and providing care.
I like that they are dependable and are very nice people.
June 21, 2021
I am a current client of this provider
They provide good caregivers for him. Also, they make sure the care is right and safe.
They help at all times and they are professional.
June 09, 2021
I am a current client of this provider
She feeds my coffee and helps me go to the bathroom. She keeps the house clean.
They need to be better at providing information to my insurance agency.
May 12, 2021
I am a current client of this provider
Some of them are good at looking for something to do but not all do that. They help me with general clean up.
I like that they have really good helpers, for the most part.
March 10, 2021
I am a current client of this provider
They could try to take the initiative with the care she might need.
I like how they try to keep me in the loop and they let me know about any changes.
March 04, 2021
I am a current client of this provider
They do what they say they will do.
They are here on time.
December 17, 2020
I am a past client of this provider
The person who came once a week, it was a routine my husband could look forward to. The caregiver was able to give me a lot of confidence and assurance when helping with my husband.
I really liked the administrator of this agency. He came to our house the first time the caregiver came. The people are very friendly and adequate with the level of care we needed.
December 07, 2020
I am a past client of this provider
We only had a weeks worth of care. They were able to help out with the care around the home.
I liked the staff we received. In previous places we've had people coming out that weren't that great, but with you guys, it was awesome.
December 07, 2020
I am a past client of this provider
My second caregiver for the day had other commitments in the middle of her contract and so her supervisor had no choice but to come in and take over for her. I think that the agency needs to have more committed employees. The supervisor needs to be more involved.
The agency needs more supervisory visits during the middle of their contract calls. Meaning while their employees are doing their job they need more supervisory visits.
November 17, 2020
I am a past client of this provider
They took care of her. Normally, we had them there while she was sleeping. On weekends, they were there from morning to night.
I was exceedingly satisfied.
September 09, 2020
I am a current client of this provider
They help me with my daily routine that I can't do alone anymore. She's missed a few days and I asked them if they have her make up the days that she's missed, and they said that she does make up those days.
I would recommend the caregiver that's been coming out but I've had several times when my caregiver couldn't make it, and they didn't have anyone else to come out.
July 22, 2020
I am a current client of this provider
They do the things that I can no longer do.
I like the help that they provide. I have no complaints about it and I am glad to have it.
July 10, 2020
I am a past client of this provider
It was my first time needing this help. It was much needed after the accident. I was not used to getting outside help. I couldn't do a lot of things for myself.
I was very pleased with how she helped.
March 05, 2020
I am a current client of this provider
My mom doesn't get along with all of them.
They should show up when they're supposed to. We had two miss.
November 20, 2019
I am a current client of this provider
They have a lot of concern for me.
They come here and take me where I need to go.
November 15, 2019
I am a current client of this provider
I am not sure how to describe it, but them helping me with exercising helps me feel stronger.
I like that they help me with exercising.
November 08, 2019
I am a past client of this provider
They were really good companions for him.
They need to be a little better coordinated. They would sometimes send someone that we had not requested, but other than that, we liked who they sent.
September 10, 2019
I am a current client of this provider
They pick up on what I need and when I want to eat.
I like that after they have been here a few days, they know what to do, and I don't have to tell them.
July 24, 2019
I am a current client of this provider
The owner is really nice and takes care of any issues we have.
The office girls could communicate better.
July 24, 2019
I am a current client of this provider
They provide in-home therapy, and the nurse comes by. They do anything for him so he doesn't have to get out. He has tremendously regained some of his abilities. He is getting better vital signs and his blood work is good. He has come a long way with their help.
I like that they are convenient, and they are dependable.
July 16, 2019
I am a current client of this provider
They shower my parents.
I like the flexible hours and that the help has been fine.
June 27, 2019
I am a current client of this provider
I like that I can do my own stuff and feel comfortable to leave my father with them.
The agency takes care of my father, walks and feeds him, and they don't ignore him.
June 19, 2019
I am a past client of this provider
It eased a lot of stress and tension that was in the home. Everyone felt at ease and comfortable with them here.
Their caregivers were excellent. He could be difficult to care for since he had Alzheimer's, but they were so wonderful and gentle with him.
June 19, 2019
I am a current client of this provider
They have helped me the most with the cleaning, vacuuming, and washing the clothes. That has really helped me.
I would tell a friend they will do what you ask them to do.
May 29, 2019
I am a current client of this provider
The caregivers get my loved one dressed and out of bed, so it's extremely helpful.
I'd like a consistent weekend caregiver.
May 17, 2019
I am a past client of this provider
Well it did improve his life. They could have offered something in the way of cognition therapy or work outs.
We were happy with the caregivers.
April 11, 2019
I am a past client of this provider
They helped by someone being here to make sure my loved one was safe, fed, and properly cared for when we couldn't do it. We really appreciated that.
I think there was a little lag in the communication. They could have made sure we knew when a health aide was coming out. It took us a while to get someone to come out on a good schedule. Once they came out, it was good.
March 13, 2019
I am a past client of this provider
They helped her by getting her up and dressed and to the bathroom when needed, getting meals ready, and getting her ready for bed.
I liked that they always had someone there when my mom needed them. For the most part, everyone was excellent with her.
December 13, 2018
I am a current client of this provider
I have appointments sometimes and it's a pretty long trip out there and they have taken me out there, stayed there with me, and when it was finished, taken me back to my apartment.
They are good people and they are professionals that have been trained to do this job that they have.
November 26, 2018
I am a current client of this provider
It is good to know that someone reliable is there with my loved one.
The representatives that come know how to work with Alzheimer's, and they are prompt.
September 21, 2018
I am a current client of this provider
I am disabled and my caregiver that comes helps with cooking my meals.
The first caregiver I had talked rudely to me.
August 14, 2018
I am a past client of this provider
A couple of the workers didn't really do a whole lot to help my loved one because my daughter-in-law had done all of the cleaning already.
I would tell a friend that Right at Home was extremely helpful and good at what they did.
April 09, 2018
I am a past client of this provider
I would tell a friend that they are reliable. I was able to rest without worrying that something was happening with my dad.
March 13, 2018
I am a current client of this provider
I like the fact that there are not things that aren't handled. Everything is handled well, I don't have to provide direction. They have provided some company for my uncle. He has a little bit of a mental strain.
March 13, 2018
I am a past client of this provider
The owner has built a very professional business. The way they operate is professional, reliable, and dependable. I was able to go to my doctor appointments because they drove me to them.
December 09, 2017
I am a current client of this provider
I'd tell a friend that Right at Home are professional, the office skills are great because they come out to the home to visit me. Right at Home made it so easy, I can leave my mom at home with someone keeping her safe. I can do do other responsibilities.
December 01, 2017
I am a past client of this provider
Right at Home was a godsend when I needed it! I'm sure most of the time the service is not for people who are in hospice, but I couldn't handle taking care of my husband 24/7. I only had the service for four days, but it was great because I could rest and I felt comfortable having someone in the house.
November 15, 2017
I am a past client of this provider
I loved Right at Home. I would recommend them because of the way that the caregivers connected with my family. They were so wonderful in the way that they made a personal connection, and we genuinely loved those ladies. While she was technically there for my loved one, she also connected with my loved one's mother, who lived with her, too. I did not have to constantly worry. I knew that someone was looking after my loved one and loving them, and making sure they were clean and had food. I also was able to call the caregiver that was with them that day to make sure the ladies were doing okay. I loved the fact that the caregivers talked to me and were able to contact me directly.
November 13, 2017
I am a current client of this provider
I'd tell people that Right at Home is flexible. Right at Home has helped the most by providing companionship for my loved one. They give me an extra set of eyes.
October 16, 2017
I am a current client of this provider
I have questions about the procedures and Right at Home has things they say they should do and don't do. I had a lot of people that didn't show up and weren't able to do this at the beginning. I had too many people coming in when it should've been a few.
Provider Response
At Right at Home of Irving and Arlington, the safety and comfort of our valued clients is our top concern. All of our services begin with a comprehensive care plan agreed to with the client and their loved ones. We agree that sometimes the intake process can be a little more detailed than what may be needed, but we take great pride in putting together the very best care plan available and always try to match our qualified caregivers to each client’s specific needs. We understand that some parts of the care plan may need to be changed from time to time and we encourage feedback whenever there is something that we may be able to improve upon. We certainly appreciate the opportunity to address any concerns you may have directly. We value our partnership in bringing you the very best care possible.
September 12, 2017
I am a current client of this provider
Right at Home pays attention to details, and the management follows up with us. The services from Right at Home make life easier by giving me a chance to leave the house to shop. They watch my loved one while I get things done.
August 14, 2017
I am a past client of this provider
Right at Home did a really good job. Right at Home was great because I did not have to worry about my mother. The guy that came over to see me in the office staff. He did exactly what he said he would do.
August 14, 2017
I am a current client of this provider
The owner at Right at Home goes above and beyond in how he runs his business. The service from Right at Home makes my life a lot easier. I am really impressed with the caregiver from Right at Home.
June 26, 2017
I am a past client of this provider
Right at Home was very flexible and had good policies. The services took care of things I asked Right at Home to do. They provided someone to stay with the client.
June 16, 2017
I am a past client of this provider
Right at Home was amazing. They were very helpful and ready to do whatever needed to get done, they were very responsive. Right at Home gave me a call whenever something was going on with my dad. They had great communication.
May 24, 2017
I am a current client of this provider
Right at Home has a big turnover rate with their caregivers. I've been with them for a year now and there has been a huge number of caregivers that have come to the house. Right at Home has sent caregivers that want to just be a companion to the client. I have told them, from the beginning, that I need a caregiver who will work. The client doesn't want a whole bunch of people coming to the house. He wants just one person, and that affects him a lot.
Provider Response
We do strive to limit the number of caregivers assigned to a case, so I apologize that you’ve met more of our care team members than is normal. We do struggle to find a consistent caregiver as they often request to be reassigned to a different case. The current caregiver has been quite reliable for over 5 months without any unplanned absences. We will continue to work diligently to maintain consistency given the challenges of the unique schedule.
May 15, 2017
I am a current client of this provider
I would tell my friends that Right at Home is excellent for me. The service provides me the feeling that I can trust the caregivers to stay with my mom when I leave.
April 18, 2017
I am a past client of this provider
Right at Home is responsible and one can depend on Right at Home. The impact of the services on my life was great because I was by myself and I needed help because my husband is handicapped.
March 14, 2017
I am a past client of this provider
I had to do a lot of things on my own because the caregiver wasn't here.
February 23, 2017
I am a current client of this provider
Right at Home has given us so much peace of mind in the fact that the client has someone there when family can't be there with her. Right at Home gives us peace of mind and no one has to take off work to be there with the client.
February 14, 2017
I am a current client of this provider
I would tell a friend that Right at Home provides efficient help that is on time and takes care of everything we want them to do. Their services make things a lot easier for me in the care of my husband.
January 23, 2017
I am a past client of this provider
I would tell others that Right at Home really cares, and they will work with you in a moment's notice to get the right level of care that your family needs. Right at Home allowed the client to stay at home as long as they could, and they gave me a feeling of assurance and confidence knowing that the client was taken care of.
January 23, 2017
I am a current client of this provider
Right at Home sends caregivers out pretty regularly. They will get replacement caregivers if needed. I appreciate the help that Right at Home provides for my parents.
December 10, 2016
I am a current client of this provider
I would tell others that Right at Home is a company that has working knowledge. They are very well educated in their industry, have background knowledge, have compassion in what they do, and understand the individuals they are working for.
December 08, 2016
I am a past client of this provider
Right at Home impressed me with everything they did for my mother-in-law. They had previously cared for my mother and their services were just as good for my mother-in-law as they were for my mother.
December 04, 2016
I am a past client of this provider
I don't know what I would have done without Pam, the caregiver, because the impact was huge.
November 29, 2016
I am a current client of this provider
The caregivers were very attentive and they let me get rest. They would fill me in on my husband's emotional health. They were always on time and would not leave until they were replaced. They went above and beyond their duties.
May 10, 2016
I am a current client of this provider
Very good care, prompt, caring and provided services requested and needed. I would recommend Right at Home without reservation.
December 16, 2015
I am a past client of this provider
We are very pleased and satisfied with our experience with Right at Home. We have availed their services several times. We were very satisfied each time and would do so again.
May 28, 2015
I am a past client of this provider
We were absolutely 100% pleased with Right At Home. Connie, Jane, and Janet are caring, wonderful, exceptional caregivers. Greg is an attentive, helpful owner/manager of this company. If ever we need home care of any kind, we will be calling Right At Home. Thank you for helping us in a stressful time.
May 24, 2015
I am a current client of this provider
Services provided were very good. No complaints. We would use Right at Home Irving if the situation demanded it.
April 23, 2015
I am a past client of this provider
Your company is excellent. I have no idea what I would have done without Right At Home. Thank you for the great service you provide.
October 22, 2014
I am a current client of this provider
We are very pleased and satisfied with our experience with Right at Home. We have made available of their services several times. We were satisfied each time and would do so again.
September 21, 2014
I am a past client of this provider
Meeting with Mr. Carson I expressed my needs and care for my mom. He explained services available and set a plan in action. It was just what was needed during a difficult time. I would surely contact Mr. Carson again if similar care needs are needed and recommend him to others. The care provided gave me the peace of mind needed to enable me to provide the care needed for my mother.
About Right at Home Irving/Arlington
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
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