The final one that we used was the one connected with the University of Tennessee Hospital. The care was very good. The nurse was always on time or called if she was delayed by traffic or weather conditions. She did come out on a Saturday when she was not scheduled to come out when I called concerned about my mom. That very much impressed me and she agreed with me that mom did need to go in a hospital that day and so we got her in the hospital. They very much knew what they were doing. They were very gentle and the nurses were very, very thorough in trying to determine how she was doing because toward the end, mom really didn't talk a whole lot so they were having to depend on me to describe things and then they would try to double check by getting mom to talk and either agree or not agree so they took the extra time.
University of Tn Medical Center Home Care Services
Offers Home Health Agencies
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Reviews of University of Tn Medical Center Home Care Services
Home Health Reviews for University of Tn Medical Center Home Care Services
February 26, 2014
I am a past client of this provider
About University of Tn Medical Center Home Care Services
University of Tn Medical Center Home Care Services is a home health agency serving Knoxville, Tennessee and the surrounding area. University of Tn Medical Center Home Care Services offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.
Services and Amenities of University of Tn Medical Center Home Care Services
Medicare
- Overall:
- Medicare Provider Number: 447230
- Ownership Type: Private
- Date Certified: 10/08/1983
Quality of Service
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Timeliness of providing service98.6%
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Taught patient or caregivers about their drugs100%
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Checked patient's risk of falling100%
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Checked patient for depression100%
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Checked for flu vaccination81.5%
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Checked for pneumonia shot88.3%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99.8%
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How often patients had less pain moving around89.8%
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How often home health patients had to be admitted to the hospital16.2%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted13.6%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalWorse Than Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around83.7%
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Getting in and out of bed82.1%
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Bathing89.4%
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Breathing90.7%
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Wounds/healing after an operation90.8%
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Medication compliance80.3%
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