Home Helpers of Lowcountry

Offers Home Care

58 Reviews
Call (800) 973-1841
Home Helpers of Lowcountry (800) 973-1841
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Reviews of Home Helpers of Lowcountry

58 Reviews Write a review

Home Care Reviews for Home Helpers of Lowcountry

November 12, 2021

By Thomas S_23

I am a current client of this provider

They've made the experience positive by helping me around the house with chores. I'd recommend them because the caregivers are knowledgeable.

September 15, 2021

By Bernard P_2

I am a current client of this provider

The services have helped him get a little stronger and more alert. Our current caregiver is really great and trustworthy.

September 09, 2021

By Dianne A_1

I am a current client of this provider

The aides are excellent and experienced. I like the aide sent to us. They work very hard to satisfy our needs.

August 06, 2021

By Patrick S_6

I am a current client of this provider

They've done well. I really love my current caregiver that they sent. I've been really disappointed in the company since they seem to only have 2 people who work for them. They don't respond to what you want to have done.

July 13, 2021

By Nicholas M_4

I am a current client of this provider

It would help if they could get fully staffed. I would like to be able to get back to having all his care hours and respite hours. I've had to use different people now. Their communication has been good.

July 13, 2021

By Ray C_5

I am a current client of this provider

My brother has a good rapport with the caregivers. I like the help and the answers that I get from this agency.

June 25, 2021

By Norma D_5

I am a past client of this provider

They were considerate. I would highly recommend them. We used them a couple of years ago and they did well back then too.

June 09, 2021

By Randy H_5

I am a current client of this provider

They have helped me the most with mobility. I would like the caretakers to work longer.

May 25, 2021

By Evelyn B_6

I am a current client of this provider

They could've shown up when they said they were going to. They haven't showed up for 2 times. They don't have replacements either. The first time there was someone at the hospital and there was no backup. The second time the caregiver had just quit and I got left with not going to work that day.

April 29, 2021

By Bernard W

I am a current client of this provider

They have helped him the most by being there for him because he has had two strokes. I would tell a friend that they do a good job.

April 05, 2021

By Anonymous_3882

I am a past client of this provider

They helped me with cleaning my house making my bed. They provided me good service.

March 16, 2021

By Gail S_11

I am a current client of this provider

It gives her more time to be out and get to her doctor's appointments on time. They are passionate and they care as if the client was their own family.

March 02, 2021

By Janet G_13

I am a current client of this provider

I am a night person, so when I wake up they help me. I have a strange sleeping pattern and would like it if they could wake me up.

February 02, 2021

By Ricky P_1

I am a past client of this provider

From the other two ladies, they were great. I am not sure what the problem was with the last one. They could have people that are willing to do what their job entails for them to do.

January 08, 2021

By Joanna H

I am a current client of this provider

The caregivers are kind. When I drop something they pick it up for me. This company's employees come on time.

January 08, 2021

By Steve S_13

I am a past client of this provider

It was not that challenging. I just needed a ride to the hospital. They were professional, well-run, and it was easy to make an appointment.

December 12, 2020

By Mel W

I am a current client of this provider

I'm able to get out for a little bit and run my errands. The young lady who comes in is very helpful and pleasant.

November 24, 2020

By Peggy R_4

I am a current client of this provider

It provides security, knowing someone is here to make sure I don't fall. They could organize scheduling better.

October 14, 2020

By Gary M_11

I am a past client of this provider

At the time, I didn't have anyone to give me a ride to the doctor's, so they were great. It was very convenient and the young lady who was driving was very courteous.

September 28, 2020

By Allen G_5

I am a past client of this provider

They could have helped me along with sitting up and things like that. They could have assisted a little with the therapy.

September 08, 2020

By Jacob H_2

I am a current client of this provider

They call and check and see if everything is okay. They are pretty good. They keep my husband clean.

August 27, 2020

By Greg P_1

I am a current client of this provider

The caregivers are for the most part very caring. They could communicate better and have a better administration.

August 06, 2020

By Donald K_6

I am a current client of this provider

They help make him breakfast and they walk with him. They could talk with him more and have more conversations with him. I am just not that satisfied.

August 06, 2020

By Becky Z

I am a current client of this provider

Our caregiver is great. The organization in the office with scheduling and payments has been an issue.

June 25, 2020

By Chappell J

I am a current client of this provider

He has suffered a stroke, and they are there to make a difference in his life. They come right in and do the work and ask what I need done and they look around for more things to do.

June 04, 2020

By Anonymous_2821

I am a current client of this provider

She is very prompt, she does what she is supposed to without questions, and the caregiver obviously knows what she is doing. I like the reliability.

May 22, 2020

By JoAnne H_1

I am a current client of this provider

They are very reliable and knowledgeable about my father's needs. They have been very impressive about following protocol during this virus. They have very good caregivers that they send to my parents and when the regular caregivers cannot make it, they are able to send additional caregivers.

May 07, 2020

By Hila W

I am a current client of this provider

They're here when I need them. They're very efficient.

April 17, 2020

By Brigitta C

I am a past client of this provider

I could not have done it without them. They went above and beyond in any way they could. I could not have asked for more. They were very reliable and their were a lot of times where things changed and they were always flexible. There were times that they dealt with me when I was close to being close to hysterics.

April 07, 2020

By Georgia B_1

I am a current client of this provider

It is nice to have someone to do some of the physical things that I am not able to do myself. It relieves me of the stress. I wish they would train their workers a little bit more and better because they need to do it differently to make sure they are qualified to do what is required.

March 24, 2020

By Robert W_17

I am a past client of this provider

She talked to my brother who hadn't seen my father in three years, and they allowed my him to drive my mother home and it was really stressful for my dad. My brother didn't know what shape she was in and what she needed. I didn't want my mom brought home yet. I had to drive ten hours, leaving my daughter who had a stroke, to come fix this. I tried to work with her, and she got upset and I really tried to work with her. The office also ran charges on our credit card without authorization. The VA service was supposed to pay half of it, and they didn't let us know the VA hadn't authorized it.

March 10, 2020

By Gwendolyn W

I am a current client of this provider

They have done a very good job taking care of my mother and things have improved in her mobility. I am out of town, and they keep very close tabs for me, and with any problem they quickly get out to me.

February 21, 2020

By Jonathan S_1

I am a current client of this provider

I have not had anyone in a couple of weeks since our caregiver quit. They help him when he wanders. He doesn't know when he has to go. That's been a help.

February 18, 2020

By Arnold G_1

I am a current client of this provider

They could have caregivers that are familiar with stroke victims. If a coworker calls out, they need to be better at getting a replacement.

February 11, 2020

By Lawrence G

I am a current client of this provider

I'm going to live another 10 years because of my caregiver. They help me with everything. The caretaker that I have is marvelous.

January 08, 2020

By Jim F_6

I am a current client of this provider

He doesn't like them. That's him, though. I was gone. I know he's never happy when he's here. I'm never sure what's going on. I only use them when I have to leave. Everyone that has come out has been good. I just haven't been excited about the actual caregivers. It's average.

January 08, 2020

By Shirley F_3

I am a past client of this provider

They give me peace of mind. They give good companionship for my mother. I know that she is eating her meals because they're there making them and giving them to her. They're punctual and compassionate. They're accommodating and on top of it. When I call, I don't have a problem.

December 11, 2019

By John M_34

I am a current client of this provider

They could allow more time with the individual client and the caregiver.

December 05, 2019

By Richard G_23

I am a current client of this provider

I had one caregiver that was on her phone the entire time she was here. There were other caregivers that came that were good but couldn't come as often as I would like. I would like a consistent caregiver instead of someone different everyday.

November 19, 2019

By Anonymous_2784

I am a current client of this provider

I love my family member, but I need some time away for myself where I am not dealing with him all the time. The caregivers give that time to me. The caregivers just have certain duties that they cannot perform, such as giving medication. I understand that. My loved one is a social person, but ended up isolated since this disease happened. The caregivers sit and talk with him. I am so happy when I see them doing that.

November 06, 2019

By Mike C_6

I am a past client of this provider

They've taken away a lot of my chores, and they provide companionship. They have good communication and compassionate people, and they are very helpful.

October 21, 2019

By Linda H_23

I am a current client of this provider

A few of them go out of their way to throw balls with him and stuff like that. They are very flexible with scheduling. Someone from the office would show up if a caregiver couldn't show up.

October 04, 2019

By Richard R_8

I am a current client of this provider

I'm blind, and I need somebody on Sunday, and they could do it. I like the people, and if there's any problem, they take care of it.

September 25, 2019

By Linsdsey W

I am a past client of this provider

It was a hard situation, so it was difficult to connect at times, but I know they tried. Sometimes there was confusion on what we were requesting with appointments. There was a lot of cancellations and reschedules with caregivers and last minute changes. They were a good company, overall.

April 01, 2019

By Juliet F

I am a current client of this provider

It has made a big difference in my father's life to have the care there. It would make a bigger difference if we had consistency. I think there are two areas where they improve. The people they hire are good, but in our case, we have a lot of different caregivers and there isn't consistency. Sometimes the details don't get followed through on. The communication needs to improve and we need to have a regular rotation of the same people.

January 14, 2019

By George M_7

I am a current client of this provider

They are just here when I am gone. When my wife needs the help, they are there. They are very responsive. They do what they say are going they do.

December 03, 2018

By Sharon H_13

I am a current client of this provider

I couldn't do it without them. Every single one of them is wonderful.

November 06, 2018

By Debbie Y_1

I am a past client of this provider

They only came once a week to take him out. I liked the consistent caregiver. She really got to know my father, and I think she was very kind to him. She liked him a lot.

September 29, 2018

By Norma a_1

I am a current client of this provider

I don't have to work my schedule around their time. They are extremely dependable. We have our caregiver, unless she has vacations.

July 02, 2018

By Doreen P

I am a current client of this provider

I have caregiver once a week for three hours, and she is great. They have a lot of turnover, so they could do better with their employees.
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About Home Helpers of Lowcountry

Home Helpers of Lowcountry is an in-home care provider serving Bluffton, South Carolina and the surrounding area. Home Helpers of Lowcountry offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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Services and Amenities of Home Helpers of Lowcountry

Medicare

  • Overall:
  • Medicare Provider Number: 427125
  • Ownership Type: Private

Quality of Service

  • Timeliness of providing service
    78.7%
  • Taught patient or caregivers about their drugs
    93.7%
  • Checked patient's risk of falling
    100%
  • Checked patient for depression
    100%
  • Checked for flu vaccination
    65.7%
  • Checked for pneumonia shot
    0%
  • How often patients had less pain moving around
    43.7%
  • How often home health patients had to be admitted to the hospital
    6.3%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    3.4%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Same As Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Worse Than Expected

Patient Improvement

  • Walking or moving around
    73.5%
  • Getting in and out of bed
    56.8%
  • Bathing
    66.1%
  • Breathing
    47.6%
  • Medication compliance
    63.3%
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Home Helpers of Lowcountry

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