Brightstar Healthcare - Erie

Offers Home Care

44 Reviews
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Brightstar Healthcare - Erie (800) 973-1841
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Reviews of Brightstar Healthcare - Erie

44 Reviews Write a review

Home Care Reviews for Brightstar Healthcare - Erie

April 26, 2018

By Edward _2

I am a past client of this provider

They just didn't do their job; we read the log chart and it said they would feed him, but they didn't know how to change him or transfer him and he was dropped a few times. They could've sent more appropriate people and not drop him. They need more training.

April 25, 2018

By Tina D_1

I am a current client of this provider

Their workers do what they're supposed to and I don't have to tell them half a dozen times. I can't do anything so they do everything for me.

April 24, 2018

By David C_10

I am a current client of this provider

They come in on time. I show them what I want, and they go about doing it. It helps because I can't bend over. There are a lot of things they can pick up that I can't pick up.

April 20, 2018

By Gricel C_2

I am a current client of this provider

Everything has been a good experience. The people who visit from BrightStar Care are very nice. They take me wherever I have to go. Everything in the house is perfect.

April 18, 2018

By Craig B_1

I am a current client of this provider

They are prompt, they fill me in on everything is going on, and they are courteous. They have been helpful and have helped both me and my son. They take care of my son during the day and explain what is going on.

April 12, 2018

By Lena S_1

I am a current client of this provider

They have caregivers that are very knowledgeable. They help me sort out my medication. I am still alive because of the care I receive from my caregiver. He stops in all the time to check in on me.

April 04, 2018

By Katharine S

I am a current client of this provider

The caregiver is fine, but the office could be more professional. It provides me with the ability to get around and not feel stressed with things that I can't do.

April 04, 2018

By Cinda H_2

I am a current client of this provider

They are dependable, because they don't keep changing caregivers on me, rather I get a consistent caregiver. She gives me baths and do things for me around the house.

March 20, 2018

By Patricia P

I am a current client of this provider

They get my mom good caregivers. They do pretty good. It helps me my mom a lot and it helps me too because I have a lot of health problems.

March 19, 2018

By Rita B_3

I am a current client of this provider

The caregiver from BrightStar Care is polite and always here. When I went into the hospital, I didn't think I would get my same caregiver back, but I did.

March 05, 2018

By Janet F_5

I am a current client of this provider

I like the staff and the office. They talk to me and listen to me. They've taken care of every little problem I've had. It has been refreshing. BrightStar Care has given me independence.

March 05, 2018

By Peggy H_3

I am a current client of this provider

I think they could be doing better if they had people available more often when caregivers call off and cannot come in. They need to have replacements because often it does not happen. This Friday I had someone call off at 7, and they did not find someone to come until after 10. I needed someone to help me get out of bed so that day was hard. One of my caregivers is good, but the other ones are not good.

February 23, 2018

By Anonymous_748

I am a current client of this provider

When we first started care, they sent caregivers to my loved one's home that were not healthy. That put my loved one at risk. This current caregiver doesn't go above and beyond to clean up messes. I also think the training process was not good for them because I would think it would tell them what basic things to do like that. I'm working with them. I didn't want to get rid of them right away because I want to give them a chance. It's nice to know that their diapers are being changed. The two hours has taken away my stress at work of worrying about them because I know that someone is sitting with them.

December 16, 2017

By Grace S_1

I am a current client of this provider

BrightStar Care has only given me inexperienced young caregivers. I feel like I need to teach them the whole time they are helping me. BrightStar Care has been degrading and stressful.

December 08, 2017

By Cynthia S_1

I am a current client of this provider

BrightStar Care is a very good company, they gave me the kind of caregiver I wanted. BrightStar Care has been able to help me a lot, especially with my appointments.

December 07, 2017

By Linda A_1

I am a current client of this provider

I would recommend BrightStar Care because they are always on schedule with their help. The services from BrightStar Care have made life easier for me just by providing care.

December 07, 2017

By Doris A_2

I am a current client of this provider

BrightStar Care provides good care, and the caregivers have all been very nice. I am not able to do my own work, and BrightStar Care has helped me to do those things and they have been very kind to me.

November 21, 2017

By Donald J

I am a current client of this provider

Whenever you need BrightStar Care, they're a phone call away. They're good to work for. The service has helped by having someone around to help my loved one with his daily life. The caregiver is there to help him with whatever he needs.

November 17, 2017

By Robert J_1

I am a current client of this provider

BrightStar Care, on the whole, has been good for us. We did have some ups and downs with the weekend staff. The services from BrightStar Care make life easier as there are a lot of things that I can't do anymore. If something goes wrong, there is someone here to help me with it.

November 10, 2017

By Kerri E_1

I am a current client of this provider

I love my caregiver from BrightStar Care. My caregiver has been able to help me with just about everything. She encourages me to stretch, but she helps with everything. My caregiver takes me to appointments.

November 06, 2017

By Theresa L_2

I am a current client of this provider

BrightStar Care sends me an outstanding caregivers. BrightStar Care does everything for me. The caregivers does all my daily activities.

November 06, 2017

By Terri G_1

I am a current client of this provider

BrightStar Care does a very thorough background check of their employees. BrightStar Care sends well trained caregivers into the home. Because all of the caregivers are well trained, I don't have to worry while they're here with me.

October 24, 2017

By Norma M_1

I am a past client of this provider

I didn't have any problems with BrightStar Care. I had been with them for a long time, and I would recommend them if I lived in Pennsylvania. I couldn't go up and down the stairs in the basement, and my caregivers took me shopping and to errands.

October 20, 2017

By Donna Z_1

I am a current client of this provider

On average, BrightStar Care has good employees. The caregiver from BrightStar Care is willing to do what is asked, without question.

October 06, 2017

By Cinda H

I am a current client of this provider

BrightStar Care lets me know when someone can't come. They also get things done that you need. BrightStar Care has made my life easier by letting someone come in to my home to get things done.

October 06, 2017

By Gricel C

I am a current client of this provider

All of the employees at BrightStar Care are very nice, they are very human, friendly, and they care about you. BrightStar Care calls me often, and anything that I need, they try to get it for me.

September 27, 2017

By Janet F_1

I am a current client of this provider

BrightStar Care has great staff that is always dealing with my problems right away. I love that they do follow-ups. BrightStar Care is so nice and has someone come in several times a week because it has helped my overall health.

September 12, 2017

By Peggy H

I am a current client of this provider

BrightStar Care provides reliable care. BrightStar Care has been much better than any other company that I have been with and I've been with a lot. They provide dependable and reliable care.

September 11, 2017

By Daniel Z

I am a current client of this provider

BrightStar Care is a good company because of the way they care for me. BrightStar Care helps me through my daily chores which helps make my everyday life easier.

September 11, 2017

By Patricia P_4

I am a current client of this provider

I probably would refer BrightStar Care to others because BrightStar Care usually does their best to get a new aid that fits my mother's needs if another quits. My mother doesn't like her current caregiver. The services being provided my mother by BrightStar Care have provided quite a bit of help for my mother and myself, and it's easier on me

August 24, 2017

By Tina D

I am a current client of this provider

I would tell others that BrightStar Care is a good company because they give me a caregiver. The services have made my life easier by having someone here taking care of me.

August 24, 2017

By Deborah J

I am a past client of this provider

BrightStar Care is not fair with their caregivers. They give the caregivers lower pay when I get more hours and I think that is not fair. BrightStar Care made my life easier because I have a-fib. and it takes me time to do things. The caregivers helped me get things done around the house.

August 08, 2017

By Betty G_3

I am a current client of this provider

BrightStar Care's owners are top-notch, and the people they bring in try their very best to take care of the clients. There is nothing BrightStar Care can do to make life easier. It is something we would have to work out with someone else to get more hours.

July 11, 2017

By Joyce N_2

I am a current client of this provider

I would tell someone that BrightStar Care is doing well for the client, they are careful, they give her comfort, and they do what she wants them to do. The client's life is very difficult because of the stroke that she has had, and there is not much that could be done better than if we had someone available on a moments notice at all times.

July 11, 2017

By Arlene G

I am a current client of this provider

BrightStar Care is very good at doing their work. BrightStar Care helps me with everything. They take me shopping, take me to the doctor, and do my cleaning.

December 03, 2013

By Scott10

I am a friend or relative of a resident

Everybody that we had to deal with at Brightstar was fantastic. The girl who came actually lived with my grandmother. She was right on top of everything. If there was a problem, she made a phone call right away. I have nothing but good to say about them. They were just wonderful. It wasn't like a job for her, she actually cared.
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About Brightstar Healthcare - Erie

Brightstar Healthcare - Erie is an in-home care provider serving Erie, Pennsylvania and the surrounding area. Brightstar Healthcare - Erie offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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