BrightStar Care Bethlehem/Easton

Offers Home Care

33 Reviews
Call (800) 973-1841
BrightStar Care Bethlehem/Easton (800) 973-1841
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Reviews of BrightStar Care Bethlehem/Easton

33 Reviews Write a review

Home Care Reviews for BrightStar Care Bethlehem/Easton

February 12, 2019

By Sheri W

I am a current client of this provider

Just recently, I've been doing physical therapy and I wouldn't be able to get there or anywhere if I didn't have a caregiver. They don't pay their caregivers very well, but that doesn't impact me directly. I was a caregiver, so I know what is involved. The company is very flexible. For instance, my caregiver has set hours, and this can be rearranged so she has her exact hours.

February 12, 2019

By Molly T

I am a current client of this provider

They have helped my loved one by providing nurses for them. I would like to see a different relationship between the management and employees and the clinical support they provide.

January 10, 2019

By Roger T_1

I am a current client of this provider

They take care of the daily activities of care that my wife can't do. It has allowed me to do my own things, also. We have had really good aids. They are efficient and relate well to my wife.

January 10, 2019

By Mary K_14

I am a current client of this provider

Those times that they weren't able to come impacted me a lot. Their communication, as far as follow through goes, could be improved.

December 17, 2018

By Albert D_3

I am a current client of this provider

The services actually provide me more stress than relief. Yesterday, I received a call 15 minutes after the caregiver was supposed to be here informing me that they would be absent and would not have a replacement. I received that call while I was at work. They could decrease their turnover and improve their caregiver attendance rate.

December 12, 2018

By Jacqueline H_2

I am a current client of this provider

They prepare my food and make sure that my laundry is done. They have been good at following up with me to see if I have everything that I need and if my caregiver is doing what they are supposed to.

November 29, 2018

By Mary Ellen P_1

I am a current client of this provider

My wife is disabled, so I need a caregiver to do all the things that need to be done. I need that time to get things done. The biggest problem I have is that I had a situation this week where we were supposed to have a backup caregiver, but that person called in and told them that she would not be able to come, but they never got in contact with me. They did try to fill it, but they didn't talk to me, so I had to leave my wife alone.

November 06, 2018

By Anonymous_785

I am a current client of this provider

They are helping me so I can live independently in my apartment. There are a few difficulties because I need to have some transportation, but I think they are doing a great job.

October 19, 2018

By Salvatore M_1

I am a past client of this provider

They helped me by changing my husband because he was bed-ridden. They are a great agency. One of the nurses was really great.

September 18, 2018

By Jeanette H_4

I am a current client of this provider

They could get along better with me by not disrespecting me. They could better communicate with me in letting me know my schedule so I can know who is coming, and most importantly responding to no-shows quicker.

September 13, 2018

By Ann C_4

I am a current client of this provider

If I have to go somewhere, someone comes in, dresses me, and makes my breakfast. They are there all the time. They are there all the time. If someone can't make it, they provide somebody else.

July 05, 2018

By Darlene C

I am a current client of this provider

I wish they could have someone talk to me and visit with me more. She goes out to the other room all the time. I am in bed a lot. They are irritating. I wish they had people who could drive me places. I have a lot of doctor appointments.

June 22, 2018

By Janet H

I am a past client of this provider

They were very helpful. I don't think I would l have recuperated as fast as I did without them. My caregiver was very good. She made the meals and helped me get back on my feet.

May 24, 2018

By Charlotte J

I am a current client of this provider

They have one caregiver that comes five days a week and one caregiver coming on Saturday and Sunday. They do not change them and I like it. I like that they let me know if my caregiver is not coming. I also like that they come and check on me to make sure everything is okay and I like the owners.

April 30, 2018

By Barbara R_10

I am a past client of this provider

Most of the girls really cared for my mom. They could have backup when a caregiver cancels. The caregiver would cancel and I would have to take off work to care for my mother. They listened to my mom and what she wanted. They respected her.

March 06, 2018

By Barbara Bailey B

I am a current client of this provider

They aren't able to provide us many caregivers but they only give two caregivers twice a week. It is very satisfying to be able to do other activities while the caregiver is there to help my wife.

January 10, 2018

By Henry V

I am a current client of this provider

They call regularly to check up on us and they come and visit. They are just nice people. They got my husband set up for his meals so I don't have to worry about him trying to make his own.

December 14, 2017

By Anonymous

I am a current client of this provider

BrightStar Care seems to do a good job. The services from BrightStar Care have made life easier by providing home health care.

December 05, 2017

By Loretta B

I am a current client of this provider

I would tell a friend that BrightStar Care is very kind and understanding. They work with me to work around problems that arise. My caregiver is wonderful, and has helped me a lot.

November 17, 2017

By Jill N

I am a past client of this provider

My caregiver was not helpful and scared me when she wouldn't come help me out of the shower. The services were very helpful, it's just that the scary incident in the shower scared me away from BrightStar Care.

November 14, 2017

By Diane

I am a current client of this provider

I would recommend BrightStar Care because we have been very happy with the services. The services help me not have to do the work for my husband and gives me a break.

November 06, 2017

By Michael N

I am a current client of this provider

BrightStar Care isn't reliable because they don't have enough caregivers. The caregivers help make meals for my loved one, and they make sure she is clean.

October 23, 2017

By Anonymous_154

I am a current client of this provider

I would hesitate to recommend BrightStar Care because I know people that have had them in the past and they do more for to her people. Some of the caregivers are more motivated. The service has helped me to shower. The caregivers could clean up a little more.

October 11, 2017

By Bernadine O

I am a current client of this provider

BrightStar Care is a smaller branch and it was nice that I got to meet the owner and a nurse that comes to visit us. BrightStar Care has good customer service. The most helpful aspect of the services is the security that I get to know that my mother is being taken care of and that I can call and see how well my mother is doing.

September 19, 2017

By Anonymous_357

I am a current client of this provider

I haven't been with BrightStar Care for very long. I am new with BrightStar Care. However, the caregiver that I had previous to the one I have now, I was familiar with. The current caregiver that I have now I am trying to establish a relationship of trust with.
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About BrightStar Care Bethlehem/Easton

BrightStar Care Bethlehem/Easton is an in-home care provider serving Bethlehem, Pennsylvania and the surrounding area. BrightStar Care Bethlehem/Easton offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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