They were very nice and when I called and requested, the owner came right to my house and they had someone come the next day. She was very good and very nice. She took care of everything,. She would monitor my mom's pills, clean the house, and cook.
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(800) 973-1841
Reviews of Visiting Angels of Willamette Valley - Albany
Home Care Reviews for Visiting Angels of Willamette Valley - Albany
July 26, 2018
I am a past client of this provider
July 24, 2018
I am a current client of this provider
Sometimes we have a hard time getting coverage, so more staff should be available. There is someone there with my loved one, so we don't have to be. It's nice to know someone is with them during the day while we work.
July 17, 2018
I am a current client of this provider
The price is expensive. They are there to be a companion to my loved one and to help with exercise.
July 11, 2018
I am a current client of this provider
What has impressed me the most is Visiting Angels' dependability. They have relieved me from caring for my loved one so that I can do other things.
July 10, 2018
I am a past client of this provider
Some of the people have been good, but others have not. When they come, it is a nice break.
July 03, 2018
I am a past client of this provider
I like that they were all compassionate and caring towards my mother and me. My mother was in hospice and suffering. They were kind, caring, and I don't know what I would have done without them.
July 03, 2018
I am a current client of this provider
They're very professional. They came out and meet us first and they try to fit the caregivers to the situation. We've been very happy with her and I don't really have any complaints.
June 25, 2018
I am a current client of this provider
I like their flexibility, their services, and their interest in the client. They help my loved one do personal things and do things around the house.
June 21, 2018
I am a past client of this provider
They were very good to help me with things I couldn't do. A lot of them didn't really understand what to do, but they were very kind. They would do the things for me that I couldn't do, so I wouldn't worry about my loved one.
June 20, 2018
I am a past client of this provider
They were here when they said they would and they stayed longer when needed. They were compassionate. The caregiver has visited my husband while he has been in a care facility and I really appreciate that. The caregiver was here when I had to transport my husband to the emergency room.
June 19, 2018
I am a current client of this provider
I like that it is kinda easy and there is no pressure. I need companionship rather then care. They have helped me the most with having the caregivers help me.
June 05, 2018
I am a current client of this provider
I have suggested them to somebody. They could get more staffing, I know that they have staffing issues, they are having issues filing gaps. We're very dependent on it, and we absolutely have to have it. They lift, make sure the patient is fed, bathed, and that their hygiene is good.
June 05, 2018
I am a current client of this provider
All of the caregivers have been more than happy and we have been happy with them. They take good care of the patient. They allow me to leave long enough to go grocery shopping and things like that.
June 05, 2018
I am a current client of this provider
One place that they were short in taking care of us was with my medicine. We tried to get the nurse they have to come either once a week or once every two weeks to do my medications for me. I will have to say they were able to find me replacement drivers during the change over from Visiting Angels to Helping Hands. My wife tries to do my medications, but it's getting more and more difficult every day.
June 04, 2018
I am a current client of this provider
The workers really care about their clients. I don't have to worry about my mom.
May 18, 2018
I am a current client of this provider
They are available, reasonable, and did a good job at doing what they said they would do. Overall, they did a great job. They were there to take care of the daily details for my parents that I couldn't.
May 04, 2018
I am a current client of this provider
I like everything about Visiting Angels. They present themselves well. They have a good attitude. She helped me in any way that was needed. She helped me with my back and feet. She helped with my apartment that I couldn't do myself.
May 03, 2018
I am a current client of this provider
They are easy to work with. My mom is pretty independent. They do light cleaning for her. I live a ways away from her, and having someone show up on a daily basis is helpful for us. They also prepare her meals and provide companionship.
May 03, 2018
I am a current client of this provider
Most of the care providers have been really good for my parents. My parents really enjoy them. They have the ability to get my dad to his appointments on time and that makes life a whole lot easier for me because I keep track of and take my mom to her appointments, so if I had to do both my mom's and dad's appointments by myself, it would be hard.
May 03, 2018
I am a current client of this provider
They try to always get people to fill in if the caregiver is sick. They have a back-up system. Having someone here regularly has made life easier.
May 03, 2018
I am a current client of this provider
They are very dependable and caring. They allow me some freedom to have time to myself. They also have great interactions with my mother.
May 03, 2018
I am a current client of this provider
I have never had an issue with Visiting Angels. I haven't had a lick of trouble with them. They take the load and the stress, which I would be lost without. They take care of my father, and they just handle everything for him.
May 03, 2018
I am a current client of this provider
They have a hard time getting a replacement if a caregiver is ill. I couldn't do it without them. They provide 24 hour care for my mother.
April 18, 2018
I am a past client of this provider
I was aware with them because I saw other people in my building using them. I would recommend them; they are efficient in their work, and friendly. I had a problem finding work for them because of the 3-hour minimum requirement. They could not always come for me.
April 16, 2018
I am a past client of this provider
They are great. I have been so pleased with them and how nice they were. Someone took on the responsibilities that I was not able to do myself. I was exhausted and the help allowed me to rest so that I could heal properly through the physical therapy.
March 29, 2018
I am a current client of this provider
I appreciate the friendliness and cooperation of the people that we work with. They've provided pointers that have improved things. I know that I can trust them with my dad and I can trust that they will give the same quality of care for my dad.
March 05, 2018
I am a current client of this provider
Visiting Angels is able to help me with things around the home and do things that I am not able to do anymore. They are able to help me walk around and do things for me that are hard.
February 26, 2018
I am a current client of this provider
I like the quality of care that has been provided, people show up on time, and people are committed to my loved one. We've consistently had people who are excellent. Our regular caregiver is excellent. The other caregivers who came in last minute are more average.
January 04, 2018
I am a current client of this provider
They have always been able to provide help when I need it. The services from Visiting Angels have made life easier for me just by coming to help me.
January 04, 2018
I am a current client of this provider
I need the help, and they do a good job. They met my requirements so far. I'm unable to do house work. I don't have the lung capacity to do much of anything, and my caregiver has gone to the store for me and done shopping.
January 04, 2018
I am a current client of this provider
I don't like their mandatory three hours and the rate they charge per hour. The services are very minimal. They are just here for three hours and then they are gone and we go about our day.
December 21, 2017
I am a current client of this provider
When we were looking for a caregiver from Visiting Angels, they did not have a huge selection, and it took them weeks to find someone that would work well with my father Visiting Angels makes my loved one's life easier by providing companionship and medication management.
December 21, 2017
I am a current client of this provider
I have had two absolutely fantastic Angels. They both have fit into my life so perfectly. They have at all times done what they were expected to do. I can't praise either one of them enough. Although I'm a very independent person, I have arrived at the point in my life where I need assistance with some things. I just couldn't keep up with life, in general, without Visiting Angels.
December 07, 2017
I am a current client of this provider
I would recommend Visiting Angels to others because they do well with helping me. They are always willing to do what I ask them to do. The caregivers from Visiting Angels do not have issues with not wanting to do certain things for me. They help me with what I need them to do.
November 21, 2017
I am a current client of this provider
Sometimes my caregiver doesn't pace themselves very well and ends up sitting and talking rather than working for the full time they are here. The services have really helped, but I am not getting much for my money other than help shopping.
November 13, 2017
I am a current client of this provider
Visiting Angels has been professional and cooperative. Visiting Angels provides companionship for me, but the caregiver does not help much with chores and normal tasks.
October 26, 2017
I am a current client of this provider
Visiting Angels has provided wonderful caregivers willing to do whatever I asked them to. Visiting Angels has helped me out with household chores, freeing up my time.
October 05, 2017
I am a current client of this provider
Visiting Angels sends a prompt caregiver. Visiting Angels helps me because I cannot drive, and they take me to my appointments.
September 25, 2017
I am a current client of this provider
Visiting Angels is a trustworthy company. Visiting Angels is able to help me with things I can no longer do.
September 07, 2017
I am a past client of this provider
The caregiver vacuumed the hard wood floors. She should have used the floor attachment instead of the carpet attachment. I thought the services from Visiting Angels were helpful, but the caregiver shook out the carpets in the house. I would have preferred her to do that outside.
September 06, 2017
I am a past client of this provider
Visiting Angels is expensive, but they are great. If you need care, you should use them. There were few things my insurance wouldn't cover, but the services made life much easier for me.
August 23, 2017
I am a current client of this provider
Visiting Angels seems to be able to do most of the things I ask them to do. Visiting Angels has helped me with putting on my shoes.
August 11, 2017
I am a current client of this provider
I have had a good experience with Visiting Angels. It's a really good place to receive care from. They are prompt, and they give me good care. The caregivers are always available. They help prepare my meals, get me dressed, bathe me, and move me around. I'm not an easy person to take care of either.
August 09, 2017
I am a current client of this provider
I believe Visiting Angels is very prepared. One time, when I fell, my caregiver heard me yell and he came in immediately to help me and was able to get me back on my feet. He made sure that I was okay while he was here. Visiting Angels has made me be able to have time to enjoy doing things that I enjoy to do. They cook for me, clean my kitchen, get groceries, take me to doctor appointments, and check my vitals, which is all really great.
August 07, 2017
I am a current client of this provider
Visiting Angels has given me the most lovely and caring caregiver. I would highly recommend Visiting Angels. Visiting Angels has made my life easier because I need them really badly. My husband passed away, and there has just been one thing after another. My house is big and I need someone to help me.
August 07, 2017
I am a past client of this provider
Visiting Angels is very considerate of people's feelings, and the caregiver we had was very capable. They try to understand everyone's problems and work with them. It is much appreciated. Visiting Angels had a very good impact on our lives. They attempted to understand my husband, his lifestyle, and what was wrong.
July 27, 2017
I am a current client of this provider
The caregivers that I have had from Visiting Angels have been very pleasant. The most helpful aspect of the services from Visiting Angels is the help that I receive doing my laundry and vacuuming.
July 17, 2017
I am a current client of this provider
Visiting Angels sends me a caregiver that is great. When I had a substitute I asked them not to resend her because she wanted to sit down more than work, but I have nothing bad to say about my normal caregiver. My house is clean all the time now. The caregiver helps me do things that are very difficult to do by myself.
July 13, 2017
I am a past client of this provider
I would definitely recommend Visiting Angels. I've two or three caregivers, and they were all very helpful. Having Visiting Angels was helpful for me because the caregivers came out and got breakfast for Bob, and they kept in touch with him so that I could go out and do groceries and yoga class.
July 07, 2017
I am a past client of this provider
I would tell a friend that Visiting Angels is fast, on it, and would call me back right away, even on weekends. Visiting Angels made life easier by knowing someone was there with my mom.
July 07, 2017
I am a current client of this provider
Visiting Angels is really competent. Visiting Angels makes life a lot easier by doing my husband's pills.
June 16, 2017
I am a past client of this provider
Visiting Angels did just about all the chores that I asked for. Visiting Angels made my life easier by doing all the chores that I couldn't do for myself.
June 06, 2017
I am a current client of this provider
Some of our caregivers have not been very good and have been inept in some aspects. The services from Visiting Angels don't make things easier because the caregivers don't seem to be doing that much when they are here.
June 06, 2017
I am a current client of this provider
The scheduling at Visiting Angels is wonderful. The person who does it is right on top of it. Visiting Angels has made it possible for me to carry on with life.
June 06, 2017
I am a current client of this provider
Visiting Angels has been very reliable so far. Having Visiting Angels takes a load off of me and we can get our meals prepared.
May 09, 2017
I am a current client of this provider
Visiting Angels has hard workers who are conscientious and flexible. The caregivers only come once a week, so there is not a huge difference in my life. Some caregivers are different than others. I'd like one caregiver to take more initiative and follow through on more of my suggestions. I don't want someone bossy coming in here.
May 05, 2017
I am a current client of this provider
Visiting Angels is a very good agency. The good attitude of my Visiting Angels' caregiver is very helpful.
April 24, 2017
I am a current client of this provider
I would recommend Visiting Angels because they make every effort to meet the hourly needs that you have. I know that everyone assigned to work with me has been very good. Visiting Angels has given me time away, and I know that Elenore is cared for.
April 19, 2017
I am a current client of this provider
I really like the personal care that we get from Visiting Angels and my mother has had the same caregivers. I am so happy that we found this company. The services have made a difference because I don't worry as much about my mother. The services have made my mother more independent.
April 13, 2017
I am a past client of this provider
I would recommend Visiting Angels if they found a way to cut costs. Visiting Angels came through when we needed them.
April 10, 2017
I am a past client of this provider
The caregivers from Visiting Angels were honest and sincere, they always did their job. The caregivers from Visiting Angels gave me my sponge bath and picked up things around the house. One of them even made some food for me.
March 22, 2017
I am a current client of this provider
We only have one caregiver from Visiting Angels and she is is ten. The services help my wife quite a bit.
March 15, 2017
I am a current client of this provider
Visiting Angels is dependable, thorough, and responsive. The caregiver runs errands, cleans my house, and shops for my food, so my life is made easier by the services.
March 06, 2017
I am a past client of this provider
Visiting Angels was so accommodating and could meet any needs that we had. It didn't matter what they were. The caregivers were sweet and lovely people. The client liked them which isn't always common. They worked around the schedule that we needed them for. I've never seen a company like that before. We only had the care for a short amount of time. It was nice knowing the caregivers were here and that I could do what I needed to. I felt like I could finally go to sleep and not worry about the client. I knew that he was going to be checked on, and that his need were going to be met. I wasn't getting a lot of sleep so it was nice that they were here to allow me to rest.
March 06, 2017
I am a current client of this provider
I would tell someone that Visiting Angels is very trustworthy and has good workers. I am in my 80's, and the services help me a lot. The most helpful parts of the services are the heavy things, like vacuuming, changing the beds, and cleaning the floors.
March 06, 2017
I am a current client of this provider
Visiting Angels' caregivers are pleasant, reliable, and helpful. At first, the impact of the services on my life was a whole lot, but now not as much because I am more independent.
March 06, 2017
I am a current client of this provider
Visiting Angels' caregivers are hard working, and they're good housekeepers. The caregivers do the vacuuming, and they mop the hardwood floors.
February 09, 2013
I am a past client of this provider
I had no complaints about Visiting Angels. The caregivers were very respectful, and have all the good things that you want in a caregiver. I was very satisfied. I would call them again if I need them. I was also interviewed by the staff from the head office. And they followed up with a performance report to see if my caregiver was doing all the things that she should be doing. They have people on call. I think it's a good organization.
October 18, 2012
I am a current client of this provider
We are clients of two Visiting Angels caregivers and have been since April, 2010. Both of them have gone above and beyond caring about my parents with great suggestions that I could implement in the home, for safety and comfort.
November 18, 2011
I am a past client of this provider
The gentleman that they sent out followed my husband about like a two year old. Made my husband feel horrible so we let him go.
About Visiting Angels of Willamette Valley - Albany
Visiting Angels is a trusted national provider of professional in-homecare services. Our goal is to help loved ones to remain safe and independent in their own home. With over 400 offices across the US and Canada, Visiting Angels has been caring for and assisting families for over 20+ years. In addition, we work closely with other organizations such as hospitals/clinics, home health agencies, and hospice in order to ensure complete and appropriate care for our care recipients.
A unique aspect of Visiting Angels is that our clients get to meet and select their caregiver before starting, to ensure good personal compatibility. We don't simply send out a caregiver and hope for the best; we take the time to introduce them to the family and make sure everyone feels good and comfortable with each other before we begin our services. All of our caregivers are meticulously interviewed and selected, background checked, drug screened and trained. We are licensed, bond and insured.
Our services include (but aren't limited to):
- Companionship
- Light housekeeping
- Meal preparation
- Bathing
- Personal hygiene
- Dressing/grooming
- Errands
- Shopping
- Walks/exercise
- Appointments
- Other helpful services
Call us today for a complimentary, no-obligation consultation :-)
Caregiver Information
Caregiver Skills Include:
Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, Communicating with Dementia Patients
Caregivers employed, bonded and insured: Yes
Caregivers available 24 hours a day: Yes
Available to assisted living facility: Yes
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