Our experience with Visiting Angels Albany has been really good. They're thorough, and compared to other agencies they're affordable. With other places, they just come and stay for three hours a day, which was the minimum number of hours. They do pretty much anything for my mom, like making sure she's fed, medicated, dressed, and bathed. They also do household tours and feed the cat, that kind of thing. I would recommend them to others. They match personalities with the person. A nurse came over and asked what kind of personality would you like in the house, like would you like somebody who's quiet or somebody who's chatty. We get the same person every time, they don't switch people out, so it's all pretty good.
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Reviews of Visiting Angels of Willamette Valley - Albany
Home Care Reviews for Visiting Angels of Willamette Valley - Albany
May 26, 2020
I am a current client of this provider
March 22, 2019
I am a past client of this provider
They were always checking on things making sure we were happy and making sure mom was getting everything she was paying for.
They were very caring, and when the caregiver was here, she was very attentive to my mother by talking to her and visiting with her.
March 22, 2019
I am a current client of this provider
I am given the help that I really need.
The only thing that I do not like is that the caregiver can only drive my loved one in my car. I like that they bill my insurance directly, and they are very diligent at making sure I am happy with our caregiver.
March 20, 2019
I am a past client of this provider
It gave us peace of mind that we could step away.
I liked how the gentleman that coordinated the care was very accommodating of our needs.
March 19, 2019
I am a past client of this provider
It was something new for us. A couple of the caregivers didn't really know what to do. They could have been a little bit more assertive in helping. They helped with Jim, but they could have done things around the house because they just sat.
We had one gentleman that we just kept calling back because he related to my husband was able to help. He was more experienced than some of the others.
March 13, 2019
I am a current client of this provider
They have helped the most by giving him good companionship.
They are always available and very helpful.
March 13, 2019
I am a current client of this provider
I like how, if I need help, they get it to me.
I like how they are very personable as far as coming. If I need help, they come.
March 04, 2019
I am a current client of this provider
We had concerns about her doing medication on her own. They come and make breakfast and make sure she takes the medicine.
I like how well vetted the people are. You know that you can trust the people coming into your home.
March 04, 2019
I am a current client of this provider
There's always someone here so I know I'm never gonna be alone.
I already have recommended them to several people. I like the people that have come to work with my husband so far. They're knowledgeable, caring, and punctual. The agency is good about finding someone else to come in if scheduling doesn't work out so we're not stranded.
March 04, 2019
I am a current client of this provider
I couldn't take care of myself without them.
They should take advantage of the services. They will do whatever you need, and they're good companions.
March 04, 2019
I am a current client of this provider
It helps me on those days that he is working quite a bit.
I really like Gary and he does a good job.
February 25, 2019
I am a current client of this provider
They are very helpful. I can count on four hours when I could leave the house and come back with the house clean.
I like their professionalism and how they ask a lot of questions to customize my caregiver.
February 23, 2019
I am a current client of this provider
Their services had been good. They are a little expensive, but they are a lot better than others. They come in for 3 hours a day, Monday through Friday.
February 20, 2019
I am a current client of this provider
They offer my loved one companionship because she doesn't like to be alone.
We've had good luck with the caregivers. They all seem capable, friendly, and willing to do what we ask.
February 15, 2019
I am a current client of this provider
She is assisting my loved one, but she is also helping me be able to get things done. She likes him very much. She helps me get things organized. We work on one area a week. She always remembers where we are in the process. She comes once a week for three hours. She helps out very much.
They do monitor their services. When they interviewed us to find out what we needed I said I needed someone very calm and they got me that person.
February 13, 2019
I am a current client of this provider
They have made life easier. I don't have to worry about him. I know that he is being looked after with a personal type of person, and I appreciate that.
They are efficient and do what they say they are going to do, and they come when they say they are going to come. Their hours are flexible, and that is okay with me.
February 12, 2019
I am a current client of this provider
They give me a peace of mind, that is the most important thing to me.
They are very helpful, they had things set up quickly, and they are responsive to questions I have.
February 06, 2019
I am a past client of this provider
They could have done some light housekeeping. I had left some notes and it didn't seem like they had gotten done.
They are very personal and I could reach them almost 24/7 and get someone to come.
February 06, 2019
I am a current client of this provider
They are available to work when regular workers are not available.
The workers seem to be friendly and kind.
February 04, 2019
I am a current client of this provider
I have a broken arm and can't do anything, so I rely on them for everything.
They are prompt, kind, knowledgeable, courteous, and always looking out for my benefit.
January 22, 2019
I am a current client of this provider
It makes a big difference. She has many more social interactions because of them.
They're very open to meeting as many of the needs as they can. They have good communication with the family members.
January 16, 2019
I am a current client of this provider
They have been there to do odd jobs that I am unable to do.
I am very satisfied with the service. They are very efficient and accommodating.
December 17, 2018
I am a current client of this provider
She is doing just what I would like her to do. She is doing fine and he is doing fine with her.
The caregiver that has come to help with his baths has been real fine. He has liked her.
December 03, 2018
I am a current client of this provider
They will come on the weekends and they are definitely necessary for her to function.
They are reliable.
December 03, 2018
I am a current client of this provider
They have been there when I needed them.
They always try to fill the needs that I have.
December 03, 2018
I am a current client of this provider
She has helped me the most by helping me get organized in my daily living.
I just am very pleased with the service so far.
December 03, 2018
I am a current client of this provider
She will just sit and watch TV with him, and that is huge for him.
I feel like they are very caring. The caregiver we have does a great job of adjusting to my dad's needs. Not only physical needs, but emotional needs as well.
December 03, 2018
I am a current client of this provider
Since I have 100% loss of balance and pretty weak muscles, they help me reach high things that I can't.
There's seldom a problem with them.
December 03, 2018
I am a current client of this provider
My mom has been suffering from dementia, and I think this is helping to delay the process a little bit.
We ended up with a wonderful caregiver.
November 28, 2018
I am a past client of this provider
They were just here for cooking meals, so they did not really affect our daily life.
They were prompt, which I really liked.
November 21, 2018
I am a current client of this provider
They are doing all the things that I used to have to do, so it makes a huge difference.
They offer every service I need. Our particular local office runs a wonderful program. They have really got their act together. They have really superb employees.
November 05, 2018
I am a current client of this provider
They have helped by providing her companionship outside of myself.
The services have met and exceeded the expectations that we had for them.
November 05, 2018
I am a current client of this provider
They have made my life easier by providing a caregiver that could deal with my loved one's disability.
They provide you with anything you need. They are precise about getting the help we need at times we need it.
November 05, 2018
I am a current client of this provider
I am able to leave the house now.
All of our experiences have been positive so far with Visiting Angels.
November 05, 2018
I am a current client of this provider
They have always been there for us to provide care.
They are cheaper than the other ones than we've looked in to. They are diligent in scheduling caregivers.
October 31, 2018
I am a current client of this provider
They have given me more time to work at my business.
I would say they are personable and respond quickly.
October 30, 2018
I am a past client of this provider
They helped out most by cleaning and helping my loved one with hygiene.
I liked the interview process at the beginning when they paired my loved one with a caregiver.
October 08, 2018
I am a past client of this provider
They allowed her to stay in her own home until she healed up. They could have been a little more useful around the house by cleaning floors and stuff like that that she couldn't do. One would go above and beyond, though.
There was quite a bit of difference between the care providers. There were several, some were particularly helpful and some weren't.
October 08, 2018
I am a current client of this provider
She helps mostly with my husband and she'll fix his meals and help him with a shower.
We have a really good caregiver.
October 04, 2018
I am a past client of this provider
They could have had better communication in general.
The first person we had was not good, but we talked to them and they sent someone else out right away who was really good.
October 03, 2018
I am a past client of this provider
My wife was home-bound for a number of years, so she was excited to have someone to talk to and they interacted with her well.
They were caring, confident, and knowledgeable.
October 03, 2018
I am a current client of this provider
They help me get a break and a shower.
I like everything about them, I like the caregiver. They are very professional, do what I need them to do, and even beyond that.
September 27, 2018
I am a current client of this provider
It make it easy on me just being able to call and ask questions or ask for extra help.
I do recommend them because they are very diligent with what they have to do and they really care about their clients.
September 26, 2018
I am a current client of this provider
They did whatever I asked them to do and they did everything perfect.
There was only caregiver that we did not like but the rest were extraordinary.
September 26, 2018
I am a past client of this provider
They did what they were supposed to do, but my mom was very obstinate. I think if my mom was being nice it was an excellent impact, but she was the one that was holding the reins. Without her involvement, they were great.
I was impressed, but we didn't have them for very long. When we went in to interview them, I really was impressed with them.
September 19, 2018
I am a current client of this provider
There isn't any other group out there that seems to know how to help me. I am so inspired by the collective commitment of the girls that are helping me. If there were a few more that could contribute some more days, that would help.
They are just very helpful people and it seems to be built in to them.
September 19, 2018
I am a current client of this provider
The reason we needed someone was that I had emergency surgery and my husband is disabled and I wasn't able to take care of him. Our male caregiver has been amazing. He showers and takes care of my husband and helps me with anything that I need help with while I'm recovering.
With both experiences that we've had, the people have been outstanding and I would in a minute recommend them or use them again.
September 18, 2018
I am a current client of this provider
I would like to have more feedback about how my loved one is doing.
There was a caregiver that didn't show up and I'm still waiting for a call back from the office to know why. They haven't been very responsive.
September 14, 2018
I am a past client of this provider
They helped the most by getting my mom to eat.
I liked how they were very friendly and compassionate.
August 13, 2018
I am a past client of this provider
With the services, my wife was able to get other things done.
They were very helpful.
August 13, 2018
I am a past client of this provider
It helped her quite a bit because she wasn't alone. The caregiver helped make her meals and did the laundry.
I thought the ones that came for my mom were great. They were friendly and helpful, and they did what they were supposed to.
August 13, 2018
I am a past client of this provider
They were very supportive and dependable.
We liked that they were very helpful. When I called, they were there for us. They were personal and professional.
August 03, 2018
I am a past client of this provider
I was able to still continue to go to work and do everything else. It was perfect.
It is fairly painless. I made a call, set it up, and it was going.
August 03, 2018
I am a current client of this provider
It's given me optimism and encouragement. They let me do things I need to do for my own welfare. They're very dedicated. The people have been enthusiastic and professional.
The people have been on time, and sometimes they are early. They are ready to get started and provide the services needed.
July 26, 2018
I am a past client of this provider
She was very good and very nice. She took care of everything,. She would monitor my mom's pills, clean the house, and cook.
They were very nice and when I called and requested, the owner came right to my house and they had someone come the next day.
July 24, 2018
I am a current client of this provider
There is someone there with my loved one, so we don't have to be. It's nice to know someone is with them during the day while we work.
Sometimes we have a hard time getting coverage, so more staff should be available.
July 17, 2018
I am a current client of this provider
They are there to be a companion to my loved one and to help with exercise.
The price is expensive.
July 11, 2018
I am a current client of this provider
They have relieved me from caring for my loved one so that I can do other things.
What has impressed me the most is Visiting Angels' dependability.
July 10, 2018
I am a past client of this provider
When they come, it is a nice break.
Some of the people have been good, but others have not.
July 03, 2018
I am a past client of this provider
My mother was in hospice and suffering. They were kind, caring, and I don't know what I would have done without them.
I like that they were all compassionate and caring towards my mother and me.
June 25, 2018
I am a current client of this provider
They help my loved one do personal things and do things around the house.
I like their flexibility, their services, and their interest in the client.
June 21, 2018
I am a past client of this provider
They would do the things for me that I couldn't do, so I wouldn't worry about my loved one.
They were very good to help me with things I couldn't do. A lot of them didn't really understand what to do, but they were very kind.
June 20, 2018
I am a past client of this provider
The caregiver was here when I had to transport my husband to the emergency room.
They were here when they said they would and they stayed longer when needed. They were compassionate. The caregiver has visited my husband while he has been in a care facility and I really appreciate that.
June 05, 2018
I am a current client of this provider
We're very dependent on it, and we absolutely have to have it. They lift, make sure the patient is fed, bathed, and that their hygiene is good.
I have suggested them to somebody. They could get more staffing, I know that they have staffing issues, they are having issues filing gaps.
June 05, 2018
I am a current client of this provider
They allow me to leave long enough to go grocery shopping and things like that.
All of the caregivers have been more than happy and we have been happy with them. They take good care of the patient.
June 05, 2018
I am a current client of this provider
I will have to say they were able to find me replacement drivers during the change over from Visiting Angels to Helping Hands. My wife tries to do my medications, but it's getting more and more difficult every day.
One place that they were short in taking care of us was with my medicine. We tried to get the nurse they have to come either once a week or once every two weeks to do my medications for me.
May 04, 2018
I am a current client of this provider
I like everything about Visiting Angels. They present themselves well. They have a good attitude. She helped me in any way that was needed. She helped me with my back and feet. She helped with my apartment that I couldn't do myself.
May 03, 2018
I am a current client of this provider
They are easy to work with. My mom is pretty independent. They do light cleaning for her. I live a ways away from her, and having someone show up on a daily basis is helpful for us. They also prepare her meals and provide companionship.
May 03, 2018
I am a current client of this provider
Most of the care providers have been really good for my parents. My parents really enjoy them. They have the ability to get my dad to his appointments on time and that makes life a whole lot easier for me because I keep track of and take my mom to her appointments, so if I had to do both my mom's and dad's appointments by myself, it would be hard.
May 03, 2018
I am a current client of this provider
They have a hard time getting a replacement if a caregiver is ill. I couldn't do it without them. They provide 24 hour care for my mother.
April 18, 2018
I am a past client of this provider
I was aware with them because I saw other people in my building using them. I would recommend them; they are efficient in their work, and friendly. I had a problem finding work for them because of the 3-hour minimum requirement. They could not always come for me.
April 16, 2018
I am a past client of this provider
They are great. I have been so pleased with them and how nice they were. Someone took on the responsibilities that I was not able to do myself. I was exhausted and the help allowed me to rest so that I could heal properly through the physical therapy.
January 04, 2018
I am a current client of this provider
They have always been able to provide help when I need it. The services from Visiting Angels have made life easier for me just by coming to help me.
January 04, 2018
I am a current client of this provider
I need the help, and they do a good job. They met my requirements so far. I'm unable to do house work. I don't have the lung capacity to do much of anything, and my caregiver has gone to the store for me and done shopping.
January 04, 2018
I am a current client of this provider
I don't like their mandatory three hours and the rate they charge per hour. The services are very minimal. They are just here for three hours and then they are gone and we go about our day.
December 21, 2017
I am a current client of this provider
When we were looking for a caregiver from Visiting Angels, they did not have a huge selection, and it took them weeks to find someone that would work well with my father Visiting Angels makes my loved one's life easier by providing companionship and medication management.
December 21, 2017
I am a current client of this provider
I have had two absolutely fantastic Angels. They both have fit into my life so perfectly. They have at all times done what they were expected to do. I can't praise either one of them enough. Although I'm a very independent person, I have arrived at the point in my life where I need assistance with some things. I just couldn't keep up with life, in general, without Visiting Angels.
December 07, 2017
I am a current client of this provider
I would recommend Visiting Angels to others because they do well with helping me. They are always willing to do what I ask them to do. The caregivers from Visiting Angels do not have issues with not wanting to do certain things for me. They help me with what I need them to do.
November 21, 2017
I am a current client of this provider
Sometimes my caregiver doesn't pace themselves very well and ends up sitting and talking rather than working for the full time they are here. The services have really helped, but I am not getting much for my money other than help shopping.
October 26, 2017
I am a current client of this provider
Visiting Angels has provided wonderful caregivers willing to do whatever I asked them to. Visiting Angels has helped me out with household chores, freeing up my time.
October 05, 2017
I am a current client of this provider
Visiting Angels sends a prompt caregiver. Visiting Angels helps me because I cannot drive, and they take me to my appointments.
September 07, 2017
I am a past client of this provider
The caregiver vacuumed the hard wood floors. She should have used the floor attachment instead of the carpet attachment. I thought the services from Visiting Angels were helpful, but the caregiver shook out the carpets in the house. I would have preferred her to do that outside.
September 06, 2017
I am a past client of this provider
Visiting Angels is expensive, but they are great. If you need care, you should use them. There were few things my insurance wouldn't cover, but the services made life much easier for me.
August 23, 2017
I am a current client of this provider
Visiting Angels seems to be able to do most of the things I ask them to do. Visiting Angels has helped me with putting on my shoes.
August 11, 2017
I am a current client of this provider
I have had a good experience with Visiting Angels. It's a really good place to receive care from. They are prompt, and they give me good care. The caregivers are always available. They help prepare my meals, get me dressed, bathe me, and move me around. I'm not an easy person to take care of either.
August 07, 2017
I am a current client of this provider
Visiting Angels has given me the most lovely and caring caregiver. I would highly recommend Visiting Angels. Visiting Angels has made my life easier because I need them really badly. My husband passed away, and there has just been one thing after another. My house is big and I need someone to help me.
August 07, 2017
I am a past client of this provider
Visiting Angels is very considerate of people's feelings, and the caregiver we had was very capable. They try to understand everyone's problems and work with them. It is much appreciated. Visiting Angels had a very good impact on our lives. They attempted to understand my husband, his lifestyle, and what was wrong.
July 27, 2017
I am a current client of this provider
The caregivers that I have had from Visiting Angels have been very pleasant. The most helpful aspect of the services from Visiting Angels is the help that I receive doing my laundry and vacuuming.
July 13, 2017
I am a past client of this provider
I would definitely recommend Visiting Angels. I've two or three caregivers, and they were all very helpful. Having Visiting Angels was helpful for me because the caregivers came out and got breakfast for Bob, and they kept in touch with him so that I could go out and do groceries and yoga class.
July 07, 2017
I am a past client of this provider
I would tell a friend that Visiting Angels is fast, on it, and would call me back right away, even on weekends. Visiting Angels made life easier by knowing someone was there with my mom.
July 07, 2017
I am a current client of this provider
Visiting Angels is really competent. Visiting Angels makes life a lot easier by doing my husband's pills.
June 16, 2017
I am a past client of this provider
Visiting Angels did just about all the chores that I asked for. Visiting Angels made my life easier by doing all the chores that I couldn't do for myself.
June 06, 2017
I am a current client of this provider
Some of our caregivers have not been very good and have been inept in some aspects. The services from Visiting Angels don't make things easier because the caregivers don't seem to be doing that much when they are here.
June 06, 2017
I am a current client of this provider
Visiting Angels has been very reliable so far. Having Visiting Angels takes a load off of me and we can get our meals prepared.
May 09, 2017
I am a current client of this provider
Visiting Angels has hard workers who are conscientious and flexible. The caregivers only come once a week, so there is not a huge difference in my life. Some caregivers are different than others. I'd like one caregiver to take more initiative and follow through on more of my suggestions. I don't want someone bossy coming in here.
April 24, 2017
I am a current client of this provider
I would recommend Visiting Angels because they make every effort to meet the hourly needs that you have. I know that everyone assigned to work with me has been very good. Visiting Angels has given me time away, and I know that Elenore is cared for.
April 13, 2017
I am a past client of this provider
I would recommend Visiting Angels if they found a way to cut costs. Visiting Angels came through when we needed them.
April 10, 2017
I am a past client of this provider
The caregivers from Visiting Angels were honest and sincere, they always did their job. The caregivers from Visiting Angels gave me my sponge bath and picked up things around the house. One of them even made some food for me.
March 22, 2017
I am a current client of this provider
We only have one caregiver from Visiting Angels and she is is ten. The services help my wife quite a bit.
March 15, 2017
I am a current client of this provider
Visiting Angels is dependable, thorough, and responsive. The caregiver runs errands, cleans my house, and shops for my food, so my life is made easier by the services.
March 06, 2017
I am a past client of this provider
Visiting Angels was so accommodating and could meet any needs that we had. It didn't matter what they were. The caregivers were sweet and lovely people. The client liked them which isn't always common. They worked around the schedule that we needed them for. I've never seen a company like that before. We only had the care for a short amount of time. It was nice knowing the caregivers were here and that I could do what I needed to. I felt like I could finally go to sleep and not worry about the client. I knew that he was going to be checked on, and that his need were going to be met. I wasn't getting a lot of sleep so it was nice that they were here to allow me to rest.
March 06, 2017
I am a current client of this provider
Visiting Angels' caregivers are pleasant, reliable, and helpful. At first, the impact of the services on my life was a whole lot, but now not as much because I am more independent.
February 09, 2013
I am a past client of this provider
I had no complaints about Visiting Angels. The caregivers were very respectful, and have all the good things that you want in a caregiver. I was very satisfied. I would call them again if I need them. I was also interviewed by the staff from the head office. And they followed up with a performance report to see if my caregiver was doing all the things that she should be doing. They have people on call. I think it's a good organization.
October 18, 2012
I am a current client of this provider
We are clients of two Visiting Angels caregivers and have been since April, 2010. Both of them have gone above and beyond caring about my parents with great suggestions that I could implement in the home, for safety and comfort.
November 18, 2011
I am a past client of this provider
The gentleman that they sent out followed my husband about like a two year old. Made my husband feel horrible so we let him go.
About Visiting Angels of Willamette Valley - Albany
Visiting Angels is a trusted national provider of professional in-homecare services. Our goal is to help loved ones to remain safe and independent in their own home. With over 400 offices across the US and Canada, Visiting Angels has been caring for and assisting families for over 20+ years. In addition, we work closely with other organizations such as hospitals/clinics, home health agencies, and hospice in order to ensure complete and appropriate care for our care recipients.
A unique aspect of Visiting Angels is that our clients get to meet and select their caregiver before starting, to ensure good personal compatibility. We don't simply send out a caregiver and hope for the best; we take the time to introduce them to the family and make sure everyone feels good and comfortable with each other before we begin our services. All of our caregivers are meticulously interviewed and selected, background checked, drug screened and trained. We are licensed, bond and insured.
Our services include (but aren't limited to):
- Companionship
- Light housekeeping
- Meal preparation
- Bathing
- Personal hygiene
- Dressing/grooming
- Errands
- Shopping
- Walks/exercise
- Appointments
- Other helpful services
Call us today for a complimentary, no-obligation consultation :-)
Caregiver Information
Caregiver Skills Include:
Ethics, Patient Transfers, Stress Management, Grief Issues, Family Communication, Transition Issues, Communicating with Dementia Patients
Caregivers employed, bonded and insured: Yes
Caregivers available 24 hours a day: Yes
Available to assisted living facility: Yes
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