Visiting Angels - Mentor, OH

Offers Home Care

40 Reviews
Call (800) 973-1841
Visiting Angels - Mentor, OH (800) 973-1841
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Reviews of Visiting Angels - Mentor, OH

40 Reviews Write a review

Home Care Reviews for Visiting Angels - Mentor, OH

September 20, 2019

By Craig W_2

I am a current client of this provider

They help her the most with their companionship. They are there with her. It is like family is there with her, so she is happy. She loves it when they come. When I have spoken with the people that have been with my mom, they are knowledgeable. If they don't have the answer, they tell us that they'll find it. They are informative in getting answers to questions. I view Visiting Angels as more than people that come in. They are friends and companions to my mom.

September 06, 2019

By Janet R_7

I am a current client of this provider

They have provided the services that I need. They are on time, courteous, and polite. I like that they are clean, neat, and professional. They are helpful.

August 22, 2019

By Allan M_2

I am a current client of this provider

The caregiver is punctual and helps with our meals. It's a load off my back. They provide people who are very nice, punctual, and well mannered.

August 19, 2019

By Lisa D_12

I am a current client of this provider

It's helped so we can go do things. My dad gets bathed 3 times a week, and my mom gets help with laundry and cleaning. Everybody that has come and taken care of my parents has been great. They specialize the care to each parent based on their needs.

July 23, 2019

By Ann L_8

I am a current client of this provider

They are there whenever I need them. I like that they are caring and considerate.

May 09, 2019

By Pat W_2

I am a current client of this provider

It's what keeps me going. They help me do things that I wouldn't do on my own. For instance, my helper just got me outside for the first time since my disaster, and it's so nice to be out in the fresh air. I couldn't have done it on my own. It's wonderful. They're caring, careful, and they listen to what I'm needing.

May 01, 2019

By Nanette M

I am a current client of this provider

The different caregivers sometimes need to communicate with each other better. They need to read the notes and messages in the log book and abide by them. They need to communicate sometimes a little better when they change shifts. Sometimes they do not communicate the clients needs well when there are changes.

April 11, 2019

By Ben W_1

I am a current client of this provider

They help my son live independently, which helps the most. I like most that the quality of care is good and that they are open 24 hours.

February 12, 2019

By Chuck_1

I am a current client of this provider

It definitely helps him be more independent and it frees me up to go do whatever I need to do. I like how they are responsive to our needs and they tailor the care to my dad. I appreciate that.

February 01, 2019

By Helen W_2

I am a current client of this provider

They mop the floor and dust the furniture. I like their promptness and timeliness.

December 07, 2018

By Shari T

I am a past client of this provider

It helped tremendously. I knew somebody was there and that she was safe. I thought that it was excellent.

November 28, 2018

By Kevin K_5

I am a past client of this provider

It allowed me to take a break. When they came in, they took over, and I felt good turning her over to them so I could get sleep for myself. The people were very kind and helpful, and they did everything they were supposed to do. It gave me peace of mind.

November 08, 2018

By Claudia_1

I am a current client of this provider

They do everything. They are there 24/7. They have been good companions, and they are very caring. They are very reliable and dependable.

October 16, 2018

By Duane Y

I am a current client of this provider

Anytime I need something done or something extra, they take care of it. It's a good service.

September 24, 2018

By Rose S_1

I am a past client of this provider

It relieved the burden of care off of my family and me. They were caring and they acted like they were family.

September 04, 2018

By Stan K

I am a current client of this provider

It has been a lot of help for my brothers and I because we all live far away and work. I like that the caregivers they have sent have been very caring and excellent to my parents.

August 09, 2018

By Sun H

I am a current client of this provider

It is wonderful. The company is there for us any time we need. The services are very comfortable, I have trust for them, and they support the patient.

August 01, 2018

By Richard D_12

I am a past client of this provider

I can rely on them and they are very friendly. The people at Visiting Angels have been very nice.

June 19, 2018

By Thomas & Jean M

I am a current client of this provider

Some of the caregivers could have a better initiative or awareness. They could talk about what's for dinner earlier and be more aware of what is needed. They are very reliable, honest, and they communicate with you.

June 14, 2018

By Howard M

I am a past client of this provider

I couldn't have done without them. They were spot on. They did a lot of followup, and the caregiver was wonderful.

June 13, 2018

By Marguerite B

I am a current client of this provider

It is necessary for me. They do the things that I can't do and they help me. That makes my life easier. I do recommend them. They are very gracious and caring.

June 06, 2018

By Martha M_5

I am a current client of this provider

My mother could not remain at home if it wasn't for the care that Visiting Angels provides. They are there to help. I like the quality of the staff and the caregivers they have sent.

June 01, 2018

By Brad W

I am a current client of this provider

For my mom it's great because they do light housework for her that she can't do. Visiting Angels are very caring and they take care of the patients, doing whatever they want that's in their power to do.

June 01, 2018

By Tom B

I am a current client of this provider

Just sitting talking is nice because I lost my wife and loneliness is a big thing. Monica has been with me almost the whole time and knows what to do. I don't have to tell her what to do and she does it. My Visiting Angel is better than the highest. They do such a good job. My caregiver goes above and beyond.

June 01, 2018

By Geraldine K

I am a current client of this provider

They have made life easier by helping me to make my bed and with any help around the house. I like the caregivers that Visiting Angels sends out, and that they respond quickly to my calls.

May 14, 2018

By Donna M

I am a current client of this provider

She bathes me, she cooks, and she does the dishes. She does whatever I ask. I don't have to struggle to get out of my chair. I don't have any aggravations from them. They work with me.

May 08, 2018

By Steve A

I am a past client of this provider

They were here with her when I was gone. There were things I had to do, and they were there to help out. They didn't provide services for very long, but they did what I expected them to do when they came.

May 04, 2018

By Char G

I am a past client of this provider

I liked that they would send qualified people to care for my husband, and if they weren't qualified, they would find a replacement. I was able to go out and run errands and get out of the house while they took care of my husband.

April 12, 2018

By Nancy C

I am a current client of this provider

They are very qualified and on time. They are friendly and able to handle what they are doing. They give me a little freedom. Having them there helps me feel comfortable when I leave.

April 04, 2018

By Dave K

I am a past client of this provider

I like the way they do business and the people that they had come over. I could not be there 24/7 and neither could my brother, so it worked out great.

March 20, 2018

By Kathie S

I am a current client of this provider

They go out of their way to make sure that my dad is not only looked after, but that he is having a good time. I like knowing that somebody is there with my dad. I am able to go to my job and be stress free. They also picked up weekends and nights when I needed them to.

March 19, 2018

By JoAnne L

I am a past client of this provider

Visiting Angels took excellent care of my mother while she was disabled. The people were very friendly and kind to here while she was having problems. They gave us a lot of good information on ways to help her after they left. We didn't have to go over to my mother's as often because Visiting Angels took care of her most of the time.
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About Visiting Angels - Mentor, OH

We are a family owned and operated agency celebrating our 18th year in business. We’ve built our agency’s reputation on a simple premise, “We truly care for our clients”. We establish the needs of our clients as our first priority and concentrate on building lasting relationships. It’s important for our clients to feel comfortable knowing they can call us about any aspect of their care and have someone truly willing to listen and help.

  • Personalized service from our family to yours
  • A dedicated office staff, second to none
  • Phone calls answered 24/7 by a staff member
  • No cost/obligation initial meeting at your convenience
  • The Care Plan Coordinator will accompany the caregiver on the first day of service
  • Caregivers are experienced, thoroughly screened, drug tested, background checked & bonded
  • Periodic calls & visits to verify satisfaction & quality of service
  • Information regarding local & national programs offering assistance with payments
  • Visiting Angels homecare is unlike nursing and assisted living facilities in that one-on-one care is provided. We pride ourselves in providing quality care at a reasonable cost.

    We are excited to share with you the news that Visiting Angels of Northeast Ohio was honored with Home Care Pulse's Highest Award; “Leader in Excellence” for 2020! This is our 3rd “Leader in Excellence” award.


    Photos of Visiting Angels - Mentor, OH


    Services and Amenities of Visiting Angels - Mentor, OH

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Physical Therapy
    • Occupational Therapy
    • Range Of Services Extra: Errands, Shopping, Transportation

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Stress Management
    • Family Communication
    • Transition Issues
    • Memory Care Training
    • Validation Techniques
    • Training Areas Extra: Alzheimer's, Hospice End Of Life

    Payment options

    • Insurance
    • Check

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured

    Get Costs

    Get Costs

    Visiting Angels - Mentor, OH

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