BrightStar Care Cincinnati

Offers Home Care

24 Reviews
Call (800) 973-1841
BrightStar Care Cincinnati (800) 973-1841
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Reviews of BrightStar Care Cincinnati

24 Reviews Write a review

Home Care Reviews for BrightStar Care Cincinnati

June 18, 2019

By Daniel P_2

I am a current client of this provider

It is positive because they gave us a great nurse. I like the notifications, that they are easy to talk to, they answer immediately, and have a great staff.

April 18, 2019

By Alayna G

I am a current client of this provider

They are really good at listening if I have an issue with them or with my nurse. They have improved.

April 18, 2019

By Anonymous_1759

I am a current client of this provider

I can get a lot done because I have a nurse there to help me. They could improve the hours though because I haven't had some fill in. They have been good to me. They are good at answering my phone calls and getting back to me with any questions or concerns that I have.

March 06, 2019

By Therese V

I am a current client of this provider

They should try to get stable help because I had to hire another agency to compensate for what BrightStar can't do. They haven't been very good about getting us steady help, except for one person.

December 07, 2018

By Lindsey K_1

I am a current client of this provider

As a single mom, they are very good to go to and rely on when I need someone to care for my daughter. Overall, the nurses that have come have been amazing. I just have issues because some of them have called off, or they haven't been able to find someone to come. The quality of care though has been great.

November 19, 2018

By Rose M_3

I am a past client of this provider

They could have sent better trained caregivers. They were also late for one of those days.

November 07, 2018

By Chris D_2

I am a current client of this provider

The cost could be less. They're very flexible.

October 19, 2018

By Valerie _1

I am a current client of this provider

They have helped me by making sure things are covered and by matching me with the right people. Sometimes they do not have backup for the caregivers.

September 22, 2018

By Fred M_1

I am a past client of this provider

The girl they sent out had long dreads for hair, and she got it through my husband's food. They sent a new girl who was better. They were having employment issues, so it didn't work out really well for me.

July 25, 2018

By Robby L

I am a past client of this provider

I couldn't afford to have more time with them. He did help me go to the doctor's office. Their cost is high.

July 10, 2018

By Anonymous

I am a past client of this provider

They made life easier by getting some things done around the house. They are very consistent with the care.

March 20, 2018

By Carolyn K

I am a current client of this provider

The individuals giving the care is variable. Some are great, and some are not so good. We got them so we could go to work, but they called off a few times, which was very inconvenient.

October 30, 2017

By chris k_1

I am a current client of this provider

BrightStar Care is a very flexible agency. We needed some support within a few days of when we contacted them, and they went out of their way to find a caregiver in short notice. The services from BrightStar Care have made life easier because I am able to call on a short notice and they will respond.

October 13, 2017

By Ann M_10

I am a current client of this provider

So far, the care has been good. BrightStar Care shows up on time and do what I ask them to do.

February 14, 2017

By homepage

I am a current client of this provider

BrightStar is wonderful. They have the best caregivers in Cincinnati very trustworthy!

October 30, 2013

By Dave14

I am a past client of this provider

We didn't click at all with the staff and the management of Brightstar. My mom did not respond well with them. The people that they placed in my mom's house were like very medical personnel. They're showing up in uniforms and they made mom feel like she's some kind of a patient. It seemed like everytime we voiced our displeasure, we were met with resistance and like it was our fault. We are the customer and they are the company and we're giving them feedback and it turned out like we're the bad guy. So, we started looking for a new one and found a very good one.
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About BrightStar Care Cincinnati

BrightStar Care Cincinnati is an in-home care provider serving Cincinnati, Ohio and the surrounding area. BrightStar Care Cincinnati offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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