Right at Home

Offers Home Care

41 Reviews
Call (704) 870-0675
Right at Home (704) 870-0675
Hcp cert

Reviews of Right at Home

41 Reviews Write a review

Home Care Reviews for Right at Home

May 23, 2018

By Albert H_2

I am a current client of this provider

They are on time, they keep a schedule, they are very convenient, and they are very pleasant. It helped me recover from my sprained ankle.

May 22, 2018

By Rose S_1

I am a current client of this provider

They were limited to what they could do for my sister. They were under the impression that they just needed to sit with her. I wasn't looking for a maid; I was looking for help. It wasn't that much help. There was one girl who I asked to bathe my loved one and she asked if I have gloves. I told her no and she said that she cannot touch her.

April 27, 2018

By Frederick M_1

I am a current client of this provider

The help that they have do a really good job. Scheduling should be better. They do what they are supposed to.

April 27, 2018

By Elia "Lou" M_1

I am a past client of this provider

I was dissatisfied about their prioritizing of their own schedule over mine, but the staff was phenomenal. They were all pleasant, every single caregiver. I didn't like that they woke me up too early in the morning and that there were different caregivers each day.
Provider Response
Thank you for the positive feedback about our staff and caregivers. I want you to know that our clients' satisfaction is our highest priority. The detailed care plan that is created during the sign up process helps determine what services are to be scheduled, but we're happy to accommodate any changes and update the plan of care when needed. Our care manager will give you a call and make changes accordingly.

April 26, 2018

By Myrtle B

I am a current client of this provider

They are very available and friendly. They have been very willing to help. They are very conscious of my loved one's needs.

April 26, 2018

By Lucy G_3

I am a current client of this provider

The girls are very pleasant and so are the drivers. I can't complain. They are very courteous and they check on me every now and again.

March 26, 2018

By Judith G_1

I am a current client of this provider

When we first started, my mother was very ill and the nurse called me immediately to let me know what was going on. My mother is currently just getting the laundry services. They help her with the laundry, which is something she is unable to do on her own. I take great comfort in knowing they are there for her.

March 23, 2018

By Mark A_3

I am a current client of this provider

When I had a problem with a caregiver, they were very willing to quickly get me another caregiver that worked a lot better for us. The caregivers are available because my husband is a significant fall risk. They help to keep him safe so that I can go to work.

March 23, 2018

By Ann L

I am a current client of this provider

All of my experiences have been positive. They follow up on what they do. They do my laundry, which has helped me the most. They come when I call them.

March 16, 2018

By Joseph V_4

I am a current client of this provider

Every once in a while the care providers show up late or do not show up at all. The care providers need to show up on time and adjust or compensate for not showing up. If I give them early notice about a doctor's appointment and they do not show up, they should just get paid for when they do show up, not when they are supposed to.

February 16, 2018

By Charles P

I am a past client of this provider

I have a couple caregivers who were really excellent. They cooked with me and taught me some stuff. They drove me when they didn't have to. They also helped me with my exercises.

February 15, 2018

By Nelly T_2

I am a current client of this provider

Everyone that I have met with from the company has been very caring and wants the best. The services help prevent falls and provide continuity throughout the day.

December 15, 2017

By Brenda H_2

I am a current client of this provider

Right at Home has caregivers that are really nice, official, and cooperative with my special needs. Right at Home's caregivers do the house cleaning for me. I have allergies so it has to be cleaned more then once a week.

December 15, 2017

By Buford N_1

I am a current client of this provider

Right at Home serves me well. They do a good job. The services from Right at Home make my life easier for me because they do a lot of things for me that I have a hard time doing for myself.

December 13, 2017

By Teresa

I am a current client of this provider

I am writing in for Brenda R. Just wanted to say she is a very knowledgeable, patient, kind, caretaker. She "really cares".

November 21, 2017

By Constance "Jackie" O

I am a past client of this provider

Right at Home's caregivers were on time and they showed up every day they were supposed to, unlike other home health care agencies caregivers. The most helpful aspect of my mother's services is her caregivers helping her with her mobility to get around to her showers and her meals.

November 21, 2017

By Don A

I am a past client of this provider

Right at Home came through for me every time. The services from Right at Home helped by being able to come on short notice and all of the times were covered.

November 17, 2017

By Deborah W

I am a current client of this provider

I don't like not having a set time that the caregivers are going to come. I would like my pills at a specific time.
Provider Response
I appreciate you taking time to let us know about your concern. Our caregivers work with several clients and sometimes, they can get delayed on some unavoidable situations. That is why we give our clients a 15-30 min. window for medication reminders. We do our best to make it within the agreed upon time-frame. Thank you for the opportunity to provide care for you.

October 25, 2017

By Susan R_3

I am a past client of this provider

Right at Home is on time and that they are very professional. Right at Home helped the most with showering and exercising my loved one.

October 17, 2017

By Kevin P

I am a current client of this provider

I can always find a caregiver when I need respite care. Other agencies have issues meeting this need. I am able to get out of the house and leave my husband with people I trust.

September 28, 2017

By Joseph V_1

I am a current client of this provider

I would recommend Right at Home because they are usually dependable. The services Right at Home are always there when I need them.

September 26, 2017

By Marge A_1

I am a current client of this provider

Right at Home is dependable, reliable, and the caregiver has been attentive to my mother's needs. Right at Home has made my life easier by not having to worry about my mom while I'm at work, and they help around the house.

August 25, 2017

By Nelly T

I am a current client of this provider

I would tell someone that Right at Home's caregivers are very considerate and kind. The most helpful part of havings the services is that they ensure that my loved one is able to do the things that she needs to do without fear of falling or hurting herself.

August 24, 2017

By Robert M_6

I am a current client of this provider

Right at Home has done everything that I've asked. Right at Home takes me somewhere almost everyday.

August 17, 2017

By Argyle S

I am a current client of this provider

I would recommend Right at Home because I have no complaints about them. Right at Home has they have assisted me in everything I need.

July 27, 2017

By Joan W_3

I am a current client of this provider

Right at Home has worked with me to my satisfaction. They are sympathetic and empathetic. Right at Home has made life easier by improving my physical condition, but it all takes time. They have the best impact that they could have in my case.

July 27, 2017

By Josephine K_1

I am a current client of this provider

Right at Home is consistent and does what they say. I have a bad knee and can't get on the bus to go to the doctor. The caregivers help me get where I need to go.

July 24, 2017

By Hattie C

I am a past client of this provider

Right at Home has very caring nurses who are on time and care for the patient. Right at Home made life easier by coming in and helping me with the showering. They would also stay with my mom if I needed to go somewhere as well as providing a lot of medical information to help with my mom's care.

June 21, 2017

By Buford N

I am a current client of this provider

Right at Home does good. I've enjoyed having them. Right at Home has made life easier by watching me, and help me do stuff I need help with. They're there for me.

June 21, 2017

By Foster H

I am a current client of this provider

I would tell a friend that we have been generally very satisfied with Right at Home. They are better than the last service we used. Right at Home is reliable and responsive.

February 02, 2017

By Caring110444050

I am a past client of this provider

I had somebody come in twice a week for my mom from Right at Home. They provided help with bathing, feeding her, getting her dressed, and staying with her. If I had a special occasion, they stayed with her until I got back. The caregiver was very good, on time, and very professional. They took excellent care of my mother. The value was reasonable.

December 20, 2016

By Butch244471

I am a current client of this provider

Right at Home did a wonderful job in providing service for my mother post a procedure which slowed her down for over a month. The care givers were kind and attentive to her needs and provided a much needed assistance to her during this time of need. While we currently do not need them long term at present, when the time comes, we will certainly turn to them immediately. Not only were the caregivers wonderful, the management team was engaged and followed up on a regular basis. We cannot say enough kind words about them.

October 05, 2016

By catmcg

I am a past client of this provider

Right At Home has been a valuable resource for my mom and me. Their caregivers are knowledgeable, trustworthy, and most of all kind and caring. I would recommend them to anyone considering in-home care!
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About Right at Home

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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