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Right at Home Northern Westchester County, NY

185 Kisco Ave. Suite #403, Mount Kisco, NY 10549

(914) 483-5901

Verified Partner

4.61

(99 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Right at Home Northern Westchester County, NY in Mount Kisco, New York

4.61

(99 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Rachel G_4

    5

    January 23, 2024

    I am a current client of this provider

    One thing they have helped the most with is giving us the weekend off since the provider comes on Friday and leaves on Sunday. One thing I like about the agency is I had a good feeling with the owner of the branch. I like his approach.

    Ken W_4

    4

    January 17, 2024

    I am a past client of this provider

    They did a great job with my mom. They take care of getting people there and the nurses.

    Robert C_73

    4

    January 9, 2024

    I am a current client of this provider

    They give me space to do housework, phone calls, and a break. I like that they are very responsive.

    Jay G_4

    5

    September 15, 2023

    I am a current client of this provider

    She takes very good care of him. I like the aide.

    Lilly P_2

    5

    September 11, 2023

    I am a past client of this provider

    It is convenient for me because I live out of state. I like that they were able to help my mom.

    MARY T_1

    4

    September 6, 2023

    I am a current client of this provider

    They improve her overall quality of life. Everything has been going well with them.

    Maryann B_2

    5

    August 2, 2023

    I am a current client of this provider

    In this case, they will send my an invoice saying what the bill will be. They do an autopay and send the invoices in so I can get reimbursed. I'm very pleased with billing the company providers. They are on time and they pay attention. They are willing to do anything I ask.

    Babu K

    5

    August 2, 2023

    I am a current client of this provider

    They take good care of me. They are on time.

    Tanya H

    5

    July 5, 2023

    I am a current client of this provider

    They have found and provided very good caregivers and help the caregiver themselves to be the best they can be. They are very responsive, thoughtful and answer all my questions.

    Reylene V_1

    5

    June 8, 2023

    I am a current client of this provider

    I really need my caregiver, she makes a big difference in making my life comfortable. I'm very impressed all the way around with the company.

    Kristen W

    5

    May 22, 2023

    I am a current client of this provider

    I'm very fortunate because my father is in good hands. I have recommended them. The people who run the agency, you get personal attention from them.

    Catherine K_7

    4

    May 17, 2023

    I am a current client of this provider

    It is important to have someone there to support him. The people who run the agency are good. The caregiver is kind, but she is not the best.

    Ira N

    5

    May 3, 2023

    I am a current client of this provider

    Ira is resistant, but Patrick tries really hard to help. We are very pleased with the caregiver.

    Mary Louise & Robert W

    4

    April 21, 2023

    I am a current client of this provider

    Right at Home has made our experience positive because they are doing exactly what we want them to do. I like Right at Home because getting set up on the program was great and easy.

    Anonymous_5767

    5

    April 21, 2023

    I am a current client of this provider

    They have been able to provide great caregivers. I would recommend them because I have one caregiver that we really like, but when I do see any other caregivers, we have liked them too.

    Anonymous_7100

    3

    March 20, 2023

    I am a current client of this provider

    Sometimes they are not able to get a caregiver on the days that she wanted them to come. It would be better if it was more constant and worked with her schedule. I have not been thrilled with some of the caregivers sent to the house. There has also been a turnover of caregivers.

    Provider Response

    We take very seriously the care we provide our clients and do our utmost to provide consistent and professional services to them. Occasionally due to inconsistent scheduling or ad hoc cancellations by our clients it becomes extremely difficult to provide a constant aide and may resort to find a fill-in for the care. We are aware of this situation and will do our best to mitigate the inconvenience. Please feel free to give us a call at the office to discuss this issue further.

    Camille E

    5

    March 7, 2023

    I am a current client of this provider

    She comes here twice a week and I know her and she knows me, so it works better. I like that I get the same girl coming every day, and she knows me.

    Thelma S_5

    5

    March 7, 2023

    I am a current client of this provider

    They are positive. They are efficient. They always have someone for me.

    Margaret T_8

    5

    March 3, 2023

    I am a current client of this provider

    It has been a positive experience because they are responsive and keep me aware of changes made. I would recommend them because they are very responsive.

    Anonymous_6955

    5

    February 15, 2023

    I am a current client of this provider

    They are helping feed my mother. I like that we are getting good help.

    David B_62

    5

    February 8, 2023

    I am a current client of this provider

    It is a positive impact. I feel comfortable leaving my husband with the caregiver so I can go out and go food shopping. The women that have helped are very personable and willing to help out in many different ways. They are on time as well so that is helpful.

    Anonymous_7018

    5

    February 7, 2023

    I am a current client of this provider

    I have peace of mind because they do what they say they will. They are very responsive and they have been able to provide the services we need.

    Peter M_8

    4

    November 14, 2022

    I am a current client of this provider

    The caregiver we have been receiving works hard and diligently for any needs of my mother. If we aren't receiving a caregiver due to her obligations, then it becomes tough for us. The current aide has personal obligations that have caused her to cancel on occasions. They are recommending a replacement for the day, which isn't practical due to needing to learn routines with a new caregiver. When she is able to make it however, the aide is fantastic.

    Gloria Z_2

    5

    August 2, 2022

    I am a current client of this provider

    Without their help I am held back. I like the caregiver, she is 100% reliable.

    Charles R_12

    4

    July 19, 2022

    I am a current client of this provider

    There is nothing specific that he can do more, my caregiver does anything that I would ask. He is very accommodating. The care I receive is what you would expect from them and they are very responsive.

    Gracie P_1

    5

    July 5, 2022

    I am a current client of this provider

    They have provided a caregiver that takes care of my needs. They are a good company. They come when we need them.

    Nick F

    5

    July 5, 2022

    I am a current client of this provider

    The agency is helpful by freeing up our jobs, lives, and kids. My parents feel comfortable and they do not have to fear about being alone. I like that they are responsive, quick to respond with answers to my questions, and we could not have been happier.

    Anonymous_5969

    5

    April 26, 2022

    I am a current client of this provider

    I love them! They help me with chores. I am happy with my care. I would recommend them to other people.

    Jay O

    5

    April 6, 2022

    I am a current client of this provider

    They have always been very nice to me and they were very nice to me when my wife passed away. I like the girl that takes care of me, she is very good.

    Joseph S_14

    5

    April 6, 2022

    I am a current client of this provider

    They are very honest, caring, and helpful.

    Barbara M_5

    5

    April 6, 2022

    I am a current client of this provider

    My husband can't be left alone, so I don't leave unless they're here. He stand without help. I like the individual who comes out. The owners are very courteous.

    Anonymous_5919

    5

    April 4, 2022

    I am a current client of this provider

    They have sent us a really good caregiver she takes really good care of him. I like that they have some really good caregivers and when a sub is necessary they find a really good one to fill the spot.

    Eric H_10

    5

    March 17, 2022

    I am a current client of this provider

    They have been very responsive and caring. They do a good job with her meals. They are very caring and responsive.

    Stephen S_17

    4

    March 17, 2022

    I am a current client of this provider

    They did what they had todo and I was secure with them and they knew what to do. They seem to know what they are doing and provided the assistance I need was fine.

    John O_18

    5

    March 10, 2022

    I am a current client of this provider

    They have helped me by being accessible. I like that I can deal directly with the owners in regards to my questions.

    Anita M_6

    4

    March 2, 2022

    I am a current client of this provider

    My caregiver does what I ask her to do. I like the caregiver they assigned me. The caregiver is asking me for more money.

    Eileen E_1

    5

    March 2, 2022

    I am a current client of this provider

    They certainly provide the care in a kind and compassionate way. They fill in any gaps of service. I like that they are very reliable and communicative. If one of the aides can't make it, they arrange for coverage.

    Marc G_2

    5

    February 17, 2022

    I am a current client of this provider

    The aid is doing his job well. I like that they are friendly and very approachable.

    Clara S_3

    4

    February 4, 2022

    I am a current client of this provider

    My mom is doing really well. Make my mother’s balance better. They have been very good. When the caregiver is not available, they find someone.

    Daniel D_4

    4

    January 24, 2022

    I am a current client of this provider

    They help me with my father and provide the care needed. I have problems with the billing, it is very confusing for me.

    Joseph M_24

    5

    January 12, 2022

    I am a current client of this provider

    The caregivers make my husband's dinner for him. The caregivers seem to be concerned about my husband and I.

    Francine B

    4

    January 12, 2022

    I am a current client of this provider

    The caregiver gets me dressed. I am just grateful they come. I like the caregiver they have sent me.

    David S_55

    4

    January 4, 2022

    I am a current client of this provider

    He only gets the service once a week, but it's made his life easier because he's able to continue doing the things he likes to do. I'd need more feedback from my dad to see how things could be made easier. I'm going on the feedback I've gotten from my father, who has been giving me his impressions as to how his caregiver has been assisting him. He is okay and has been improving, but his ability to understand my father's directions has taken him a while to get up to speed. It would be helpful if he could have gotten up to speed faster.

    Carol H_31

    5

    December 6, 2021

    I am a current client of this provider

    They have gotten us people that come on time and stay until it's time to leave. They are very punctual and keep on schedule, and we have no problems.

    Natalie I_1

    4

    December 2, 2021

    I am a past client of this provider

    They always show up and support us very quickly. They are very responsive and I worked with them in the past and I like everything that they do.

    Robert B_56

    5

    November 19, 2021

    I am a current client of this provider

    The agency is consistent, and we haven't had any problems. I would recommend this agency because they are reliable.

    Valerie D_1

    5

    November 5, 2021

    I am a past client of this provider

    They were very helpful. The caregivers were wonderful and treated you like family.

    Ilene L

    5

    November 4, 2021

    I am a current client of this provider

    She's made a big difference in his walking. They are very dedicated to helping him with his diet.

    Doris L_5

    5

    November 4, 2021

    I am a past client of this provider

    The aides helped me with showering and walking. The were very nice and helpful.

    Anthony V_1

    5

    October 21, 2021

    I am a current client of this provider

    It is helpful, I'm trying to get more of my independence. I like the aide that they send me. He is exceptional, he watches my every move.

    Laurie B_10

    5

    October 16, 2021

    I am a current client of this provider

    It allows me freedom knowing that there is someone to care for my husband. They are very friendly and they sent the perfect person for my husband.

    Maria B_17

    5

    October 13, 2021

    I am a past client of this provider

    I have never had an issue with them not showing up. They did what they said they were going to do. They send quality people and back up who they sent.

    Leona M_2

    5

    October 8, 2021

    I am a current client of this provider

    My caregivers can go shopping and makes me food. The caregiver I have is very good.

    Barbara B. A

    5

    September 28, 2021

    I am a current client of this provider

    It is an enormous impact. It means I am able to stay at home and do what I want to do. They are extremely reliable.

    Linda W_34

    4

    September 21, 2021

    I am a current client of this provider

    They know what to do and where to help me. They find me great caregivers most of the time and they watch out for me. They are doing the best they can with the shortage of people. They care and try very hard to get me a caregiver. I am very pleased with everything.

    Alysa L

    5

    September 8, 2021

    I am a past client of this provider

    They made life easier by caring for my mom, so I didn't have to. Reggie would respond right away and was great.

    Sol K

    5

    September 2, 2021

    I am a past client of this provider

    It was a relief to have someone there at the time. I like that whoever they send is very mature and trained.

    Zachary K_1

    4

    August 11, 2021

    I am a past client of this provider

    I like that we had a consistent caregiver. They were consistent and they communicated well. I could always count on them.

    Jeanette V

    5

    August 5, 2021

    I am a past client of this provider

    Sabina, the aide, took the pressure off the family, so we didn't have to juggle our lives. My mom's aide was very nice. She became part of the family.

    George & Marianne B

    4

    June 8, 2021

    I am a current client of this provider

    I need the services. They are able to come directly into my home to do the care for us, which I like. They should have people come more consistently and not change. It is very disturbing to have them change so often.

    Izchak R

    3

    March 17, 2021

    I am a current client of this provider

    The caregiver was lousy. Our caregiver was not able to cook and didn't know how to prepare food. The only thing she could cook was breakfast. She would sometimes help us by taking my blood pressure but mostly I did it myself. They are providing a good service.

    Cornelia L

    5

    January 6, 2021

    I am a past client of this provider

    The quality of work and friendliness was great. They were on time to appointments. They were high quality services.

    Edwin A_1

    4

    November 11, 2020

    I am a current client of this provider

    They pay attention to Edwin and do a lot around the house. They seem to be friendly and they understand if we need someone. We have a great caregiver.

    Marjorie B_9

    5

    October 21, 2020

    I am a current client of this provider

    They help her most by being caring. Every caregiver we've had has been great. We've had no complaints.

    Richard M_23

    4

    October 20, 2020

    I am a current client of this provider

    She cooks for us and she will run errands. We are happy with the caregiver coming, but we have a little difficult time understanding her accent.

    Jonathan B_5

    5

    September 9, 2020

    I am a current client of this provider

    They have given me space and time. They have good quality people that they send.

    Florence Q

    4

    July 14, 2020

    I am a current client of this provider

    She helps me do a lot of the things I can't do on my own. They all had good aides and patience.

    CBurkard

    5

    April 10, 2020

    I am a current client of this provider

    We have used the services of Right at Home in Mt. Kisco, NY, for almost two years now. Having a mother who is determined to stay at home and not be in a nursing home has been paramount in our search for a quality care giving agency. Geetha, Reggie, Nathan and Latoya have consistently gone above and beyond to make sure that my mother had consistently good quality care coverage, throughout our working relationship with them. I have used other agencies over the past 10 years, but Right at Home, in my opinion, has been the best service provider agency, by far. I have, and will continue to use them for my mother. Her needs have not been easy, but they never cease to amaze me in their professionalism. I highly recommend them for your needs.

    Anonymous_3305

    4

    February 21, 2020

    I am a current client of this provider

    They're pretty good. I'm doing fine with all their services. I don't know what they could improve. Things are going pretty well for us here.

    Katherine H_3

    5

    December 14, 2019

    I am a current client of this provider

    They have been able to give me relief. They are very informative.

    Ian S

    3

    October 7, 2019

    I am a current client of this provider

    They could make my life easier by monitoring staff attendance. I would like them to improve the monitoring of their staff.

    Marion P_6

    4

    August 14, 2019

    I am a current client of this provider

    It's conditional because there are different groups of people coming in. They are helpful because I need a lot of private time to do things like shopping. I can't leave my wife alone. There are many times where I'm getting different people, and I'd like more consistent caregivers on the weekends and evenings. The day people are pretty consistent. My wife needs consistency because there's no foundation on consistency with caregivers. New faces don't help in keeping her on the straight and narrow.

    Robert Y_2

    5

    July 12, 2019

    I am a past client of this provider

    They were just extremely responsive. If I had a question, they answered as soon as possible. I thought that they were very attentive, and they did a lot of prep work before coming. The caregiver was great.

    Judith P_2

    4

    July 12, 2019

    I am a current client of this provider

    There's nothing exceptional about the care I'm getting. It's adequate. I would like profiles of the caregivers before they select one with their experience.

    Bobby

    5

    July 8, 2019

    I am a past client of this provider

    Right at Home was quite helpful from the morning Reggie came to our house to assess my mom and plan our aid assistance to my moms final day. They were always gracious.

    Anonymous_1748

    2

    April 10, 2019

    I am a current client of this provider

    They are more difficult than they need to be. Aides don't show, they are not prepped, not trained, and communication is poor. We need them, but it has been less than perfect. They could have better quality aides and more follow up.

    Provider Response

    We are sorry to hear that your experience with Right At Home’s care was not per your expectation or our promise for superlative care. We appreciate your input and thank you for sharing your feedback. Right At Home’s top priority is ensuring industry-leading quality in the services we provide, and we take client dissatisfaction very seriously. We have built a reputation in the community for providing award-winning service, and our goal is to give that level of service to every client. We do a careful match between the client's needs and the aide’s experience in providing the appropriate level of care. Our caregivers are certified with the appropriate licenses, are experienced as professional caregivers and have access to additional training if the need arises. All aides before being sent on assignments are given a ‘care plan’ which makes clear the level and details of the care to be provided. We have multiple ‘staffing coordinators’ whose sole responsibility is to appropriately staff assignments with the appropriate caregivers with the appropriate training. Communication, between client (& family), caregiver and the staffing coordinators are constant and consistent with the way we operate our services. We have multiple channels of communication and we encourage our clients to speak with the office Manager or our staff nurse on any concerns they may have. Based on your feedback we assure our clients that we will revisit our communication process and assignment of aides to various clients to make sure these issues are not replicated.

    Bonnie W

    4

    March 26, 2019

    I am a current client of this provider

    They have helped me the most by with my Husband's care. I like that I can speak to someone on the phone personally.

    Mary Ann M_2

    5

    March 12, 2019

    I am a current client of this provider

    They help by being here and doing the basic things of getting me through the day. I can't really fend for myself. They help with getting the meals on the table, watching TV with me, and keeping me company. I have already recommended them. In general, they have done a good job filling in during difficult times. Even with all the snow, they always manage to find someone for me.

    Mary S_16

    5

    February 26, 2019

    I am a past client of this provider

    It's give me and my siblings peace of mind knowing that she is cared for. My mother has no complains. There is small group of caregivers who care for her, and she likes that. They engage with her, take her to the senior center, and do things to fill her life with good things and happiness.

    Florence B_2

    5

    February 21, 2019

    I am a current client of this provider

    It does make things much easier. They have helped us the most buy having somebody there who is familiar with the situation. I have been very satisfied with the quality of caregivers that they have sent. I feel comfortable that they are caring for my brother.

    Anonymous_511

    5

    February 12, 2019

    I am a current client of this provider

    They take care of my sister and do a good job. They are responsive and reliable.

    Angelina F

    4

    September 29, 2018

    I am a current client of this provider

    They help with her daily chores and the things she does around the house. The person we have is very kind, obliging, and efficient. Their billing could be better.

    Elsa

    5

    February 16, 2018

    I am a current client of this provider

    In these 6 months that Lynette has been with us, she has demonstrated caring and professional talent. Please advise her how much we appreciate her.

    Judy

    5

    January 13, 2018

    I am a past client of this provider

    Right at Home was an excellent service for my uncle who needed 24 hours/7 days a week home aide. The office staff was efficient and on top of everything. I was always kept up to date from Nancy in office, to Mandy our wonderful caregiver, to Reggie who attended my uncle's services when he passed. I would highly recommend this service.

    K. Winters

    5

    December 29, 2017

    I am a past client of this provider

    The aides from Right at Home took excellent care of my mother. In-home care was the perfect solution, and Right at Home was caring and responsive to our needs. We will be forever grateful to the staff and the aides they provided.

    Ann M_4

    4

    September 22, 2017

    I am a current client of this provider

    I would recommend Right at Home because my caregiver is good. Right at Home makes life easier because I can't see, and they help me do the things I cannot.

    Jerry W_2

    5

    August 28, 2017

    I am a current client of this provider

    Right at Home's caregivers have been very good. They're very responsive on the phone. The service has helped the most by keeping my loved one engaged.

    Ellen & Morton A

    5

    August 18, 2017

    I am a current client of this provider

    The people Right at Home has sent have been superb. The caregiver helps with getting me outside, going for walks, and with selecting something from the various foods we have in the fridge.

    Joan T_3

    5

    June 22, 2017

    I am a current client of this provider

    Right at Home gets in contact with you and sees what your needs are. They keep you informed. Right at Home has made life easier because it helps me take better care of myself and someone else is able to be here with my husband.

    jo-ann-d

    5

    June 1, 2017

    I am a current client of this provider

    There needs to be more than 5 stars to recommend Right At Home! We used several other companies before finding Right At Home in Mt. Kisco. Our experience to that point had been frustrating and very difficult. Reggie and his staff took over and there has been no looking back. Every caregiver has been well trained. They are compassionate and genuine. The office staff is wonderful to work with. They communicate with me on a regular basis and plan ahead as needed. I feel that my grandfather's well being is very important to them. This is more than a business. I am happy to very highly recommend Right At Home!

    Michael B_8

    4

    May 15, 2017

    I am a current client of this provider

    Right at Home is convenient, and they find a substitute when the primary caregiver is unavailable Right at Home helps make the best of a difficult situation.

    Richard B_7

    5

    April 27, 2017

    I am a past client of this provider

    The caregiver and the management is very excellent and they will call to see how he is doing still. The caregiver was company for him and saw his needs. She even cleaned his room for him.

    Jeanine M

    4

    March 22, 2017

    I am a current client of this provider

    My caregiver is very pleasant and respectful, and they do a good job for me. The caregiver cleans and does everything that I need to have done in my home.

    Patricia S_9

    5

    March 14, 2017

    I am a current client of this provider

    Right at Home is very accommodating. If I need anything, Right at Home is right there to help me.

    Joan383317

    5

    February 18, 2017

    I am a past client of this provider

    We are delighted with the care our aunt received following a rehab stay. This agency helped her transition home comfortably, safely, and with dignity. From the first call, we were impressed by the flexibility and skill of the staff. The caregivers were professional, kind and thoughtful and helped make the holidays brighter. We highly recommend their services!

    Ellen W_3

    4

    February 15, 2017

    I am a past client of this provider

    Right at Home is fine if you have certain needs. Right at Home could have been available when and if I needed them.

    Mitch R.

    5

    February 7, 2017

    I am a current client of this provider

    I have been using Right at Home to help with my mother for the last year. They are very responsible and responsive, their help has been indispensible. I would recommend them unequivocally.

    Robert Anzalone

    5

    December 28, 2016

    I am a past client of this provider

    I am very pleased with our experience with Right at Home. The company is run very professionally. The owner of the organization interviews the client for their health needs and requests. He also suggested safety issues in the home that should be in place. The right health aide was assigned to me. This person helped with my recovery.

    Diane98280050

    5

    February 28, 2015

    Other

    My mom is 94 yrs old and came to live with me in October after experiencing 2 falls within a year. I myself am a healthcare provider so my standards were set high. I contacted caring.com and probably got response from 20 agencies. I called all of them. Right at Home stood out because they were very professional from the start. Mr. Mathews came to my home to meet me, my husband and mom. I felt very comfortable. He made sure the caregiver who was assigned to mom was the perfect fit. She is kind, gentle and has plenty of experience. I am very happy with Right at Home and can go to work and have piece of mind.

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    Services and Amenities of Right at Home Northern Westchester County, NY in Mount Kisco, New York

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Northern Westchester County, NY in Mount Kisco, New York

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Northern Westchester County, NY

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