Caring.com
Caring.com

(800) 558-0653

Westchester Family Care Inc

1 Depot Plaza, Mamaroneck, NY 10543

(800) 558-0653

Verified Partner

4.79

(86 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022, 2023

View More

Photos of Westchester Family Care Inc

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of Westchester Family Care Inc in Mamaroneck, New York

4.79

(86 reviews)

    Top rated on Caring.com

    2021, 2022, 2023

    View More

    Herb O

    5

    June 30, 2023

    I am a current client of this provider

    They respond to my needs, try to become tuned in to me, and sometimes they even anticipate my needs before I think of it. I like that it is primarily the people and seems to have a high caliber of people in the office and the caregivers. The people have been very good quality.

    Provider Response

    We are so thrilled to hear that you are having such a smooth experience with us and our brilliant caregivers! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review.

    Karen R_27

    5

    May 18, 2023

    I am a past client of this provider

    They were organized with scheduling. They were also great with the check ins with me. The employees were great and were aware of my in-law's needs.

    Beverly H_9

    5

    May 11, 2023

    I am a current client of this provider

    They are on time. They do what we need done. They send good people.

    Provider Response

    Thank you so much for taking the time to share such wonderful feedback. We are so pleased to see that you are happy with our service.

    Anonymous_7226

    5

    April 27, 2023

    I am a current client of this provider

    I can count on them and they will provide the care. I like that they are reliable and that the staff are good people.

    Provider Response

    We are so pleased to see that you are happy with our service. Thank you so much for the great rating & for taking the time to share this wonderful feedback!

    Marcos C

    4

    April 14, 2023

    I am a current client of this provider

    They are very helpful since he needs the LSA. He has depression and dementia, but he is satisfied with the people. I like the people that they sent to work for us, and my contact is very nice.

    Provider Response

    We are so thrilled to hear that you are having such a smooth experience with us! It is an absolute pleasure to assist you and we thank you for taking the time to leave a review.

    David S_48

    5

    March 28, 2023

    I am a current client of this provider

    They have provided proper meals and fluids, and personal hygiene. I like that they provide well-trained personnel.

    Provider Response

    Thank you for taking the time to share your thoughts with us. We are very happy to hear that your experience with us has been a good one!

    thisAnonymousgirl

    2

    February 11, 2023

    I am a past client of this provider

    Unpleasant experience with this Agency because they were very unprofessional with they treated my mom and she was counting on them.

    Provider Response

    Hi, Thank you for leaving a review and for your valuable feedback. We are sorry to hear that you had a negative experience with us. We would love to discuss your experience and how we can improve. Please contact us at your earliest convenience.

    Frances P_7

    5

    February 6, 2023

    I am a current client of this provider

    They've helped most by providing for my mother. I like how they're very professional and they have excellent quality aides.

    Greg M_10

    4

    December 7, 2022

    I am a current client of this provider

    It takes a lot of the day-to-day worries off my shoulders. They are locally owned and very responsive.

    Amy S_16

    5

    November 12, 2022

    I am a current client of this provider

    They are very reliable. They are always very easy to work with and provide kind and compassion care to my dad

    Provider Response

    We are so thrilled to hear that you are having such a smooth experience with us! Thank you for taking the time to leave a review.

    Karen R_22

    4

    November 11, 2022

    I am a current client of this provider

    They care for my in-laws, who live a few hours away, so that makes my life easier. I like that they are convenient and easy to work with.

    Provider Response

    We are very happy to hear that your experience with us has been an amazing one! Thank you for taking the time to leave us your feedback!

    Rebecca A_4

    5

    September 16, 2022

    I am a current client of this provider

    I am in pain a lot. They help me most by giving tremendous cooperation. I would recommend them. My caregiver is doing an excellent job.

    Provider Response

    Thank you so much for sharing your feedback. We are so pleased to hear that you are happy with our service.

    Frances P_6

    5

    August 24, 2022

    I am a current client of this provider

    My mother and I are much less anxious. I like that they're very responsive.

    Bobby S_3

    5

    July 14, 2022

    I am a current client of this provider

    They have helped with communication the most. I like how they are able to get extra caregivers if one calls out.

    Provider Response

    Thank you so much for taking the time to share your positive feedback. We are very happy to hear that your experience with us has been an amazing one!

    Anonymous_6327

    5

    July 13, 2022

    I am a current client of this provider

    The agency answers all of our questions. I like this agency because you feel connected with them.

    Pamela R_2

    5

    June 27, 2022

    I am a current client of this provider

    They help with things like light housecleaning. I like that they have good aides that are reliable.

    Arlene C

    5

    March 29, 2022

    I am a current client of this provider

    They are with my mom, and I don't have to worry when they are there. My mom is used to them. The aides here are wonderful. You can trust them.

    Provider Response

    We are so thrilled to hear that you are having such a smooth experience with us and our brilliant caregivers! It has been an absolute pleasure to assist you and we thank you for taking the time to share your experience.

    Anonymous_5837

    5

    March 22, 2022

    I am a current client of this provider

    They've been very helpful. They're on time and professional. I would recommend them because they're very professional. They answer the phone and take care of business.

    Provider Response

    Thank you so much for your kind feedback, we appreciate it! We’re glad you had a good experience with us and that you are enjoying our services.

    Martha L_8

    5

    February 24, 2022

    I am a current client of this provider

    They allow me to not have to care for my mother 7 days a week. I like that they are extremely responsive and aware of my mothers needs.

    Peter B_7

    5

    January 27, 2022

    I am a current client of this provider

    I am not mobile; they help a lot. I like the people that came here.

    Provider Response

    Thank you so much for the great rating & for taking the time to share your thoughts! We are so pleased to see that you are happy with our service.

    Alan R_4

    5

    November 22, 2021

    I am a current client of this provider

    In the beginning, they made an assessment of the client's needs. I found this to be very helpful. I think they've been responsive to our concerns. They've also been able to find qualified caregivers. I find them to be very reliable.

    Anonymous_5322

    4

    October 22, 2021

    I am a current client of this provider

    The agency is very reliable and they minimize changes whenever possible. I like that they respond very quickly. They provide nursing services as well as aid home health services.

    Patricia G_22

    4

    October 22, 2021

    I am a current client of this provider

    They help out. There are certain things they can't change with our situation though. I like the service and contact they give.

    Joanna W_1

    4

    August 24, 2021

    I am a current client of this provider

    It has given my mom consistency. I think that's really important for someone with dementia. I have only seen one dimension of care so far because of where my mom is. I think the service she is receiving is great.

    Ann M_38

    5

    August 24, 2021

    I am a past client of this provider

    They were prompt and the aides were excellent. We appreciated their help. I liked that they had great quality of the service and they were very cooperative.

    Samantha G

    4

    July 29, 2021

    I am a current client of this provider

    They need to have better overnight services. They work hard to make sure someone is available for you.

    Anonymous_4910

    4

    June 30, 2021

    I am a current client of this provider

    We appreciate how well they match people to our personalities. They are very interactive. They are anxious to be helpful. The caregivers are matched well with our needs.

    Richard M_33

    5

    June 10, 2021

    I am a current client of this provider

    That's hard to say. He has Alzheimer's. They give me the support that I need with a sick husband. They are very reliable.

    Rossana C

    5

    May 27, 2021

    I am a current client of this provider

    The agency is helpful by knowing that my mother is in good hands. I like that they always try to reach out to meet our needs, they answer our concerns and questions, and they work with us quickly.

    Basil (

    5

    March 17, 2021

    I am a past client of this provider

    The caliber of their people have made our experience positive. I would tell a friend that they have competent people and excellent follow through.

    Leslie S_9

    5

    February 24, 2021

    I am a current client of this provider

    I am very fortunate that the caregiver we have is very competent and good at what they do. They can back up availability and not be so expensive.

    Anonymous_4485

    3

    February 12, 2021

    I am a past client of this provider

    The first week was pretty good but then after that it was not good and I didn't need them anymore. The first caregiver came and made me food for each meal, made my bed, and helped me get dressed. The people that came at night were not very helpful. I had one that I really liked and then they pulled her and gave me different caregivers after that. I had another caregiver that would just sit and watch TV with me. The one that was great would ask what she could do for me and do stuff instead of sitting around.

    Anonymous_4395

    5

    January 13, 2021

    I am a current client of this provider

    The caregivers will provide her with meals. They are doing their best to keep my mom social. This agency tries hard to do the best for our family. The nurses are exemplary, they actually care about here. The care they provide depends on the client's personality.

    Dorothy F_3

    4

    December 21, 2020

    I am a current client of this provider

    We really like the lady we send us. We don't want to lose her. They cover a large area of care. We like the people they sent us. It would be nicer to have someone come 20 hours a week instead of 40. That could potentially lead us to not using them anymore.

    Timothy J_3

    5

    December 21, 2020

    I am a current client of this provider

    Rosemary has been wonderful. She's been there for two years now. She came when Alice was 95, and she's taking good care of her. I like the staff.

    Ted R_1

    5

    November 20, 2020

    I am a current client of this provider

    It's helpful because it removes the obligations I would otherwise have. It makes my life easier and provides some benefit to my wife. They seem to be very responsive and easy to deal with.

    Glen C

    5

    September 29, 2020

    I am a current client of this provider

    I have it 24/7 for my client, so they're always on call. The people that work for them are very good with the patient.

    Celia C

    5

    September 17, 2020

    I am a current client of this provider

    They have exceptional personnel. Their aides and office staff are great. I like that they are extremely responsive.

    Jim K_4

    5

    August 14, 2020

    I am a current client of this provider

    They are always willing to accommodate specific requests. The aides are excellent and the management is engaged and responsive.

    Harry B_2

    5

    June 18, 2020

    I am a current client of this provider

    She had very personal care that was needed. The service we get are very good. They are attentive and caring.

    Anonymous_3743

    4

    May 27, 2020

    I am a current client of this provider

    Our caregivers have been excellent. I think their rates are high and their schedulers don't really listen.

    Harold M_3

    5

    May 18, 2020

    I am a current client of this provider

    It is good for Harold to have the same caregiver every time. I really like how they are consistent with their aides.

    Joan M_19

    5

    April 15, 2020

    I am a current client of this provider

    They come in and sit down to talk to me. They seem to be fine but I don't use them much.

    Lorraine R_2

    5

    March 25, 2020

    I am a current client of this provider

    She can't do anything so it's wonderful. I like that they are very accommodating and a pleasure to deal with.

    Ann B_14

    5

    March 19, 2020

    I am a past client of this provider

    They helped the most by providing consistent care. They have good service. They are consistent in general.

    Marcy T

    5

    February 20, 2020

    I am a current client of this provider

    They stay with her if she needs a companion or if she has doctor appointments. They have a great staff and are reliable.

    Tracie H

    5

    November 25, 2019

    I am a current client of this provider

    They help her tremendously! I've had an excellent aide, and they are very responsive.

    Patricia H_15

    4

    November 21, 2019

    I am a current client of this provider

    They help me the most by being reliable and dependable. They need to improve in the communication with the office staff.

    Marcy T_1

    5

    October 29, 2019

    I am a current client of this provider

    They help the most because if she needs to go to the doctor, they can take her. I like that they are reliable and available.

    Carolyn G_4

    5

    October 7, 2019

    I am a current client of this provider

    The person that we have comes 4 hours a day and she straightens up the beds and makes breakfast for my husband. It gives me 4 hours when I can leave and run errands. It increases my quality of life immensely. I love the person that they have sent us. We finally have someone who is very, very good.

    Siobain D

    5

    August 28, 2019

    I am a current client of this provider

    They have kept him in his home. I like their communication. I can reach out to them, and they are very receptive.

    ReviewerAT0623

    4

    July 2, 2019

    I am a past client of this provider

    I hired Westchester Family Care briefly. They came and did light housekeeping and a little help with meal preparation. I would recommend them. They seemed to be very concerned and willing to help out.

    Jackie

    5

    June 29, 2019

    I am a current client of this provider

    We met with Anette who's a supervisor from Westchester Family Care, Inc. when my mom was still at the rehab center. She took a detailed history, did an evaluation of my mother, and what we thought the needs would be. She went to the house, did another evaluation, she set her up with an aide whom my mother adored, and it was a fantastic match. The caregiver is very caring, extremely reliable, communicates very well, and it was so far a great experience. Billing is easy, I get the bills for my mom, but it's automatically billed to her credit card.

    Madeline Z

    5

    May 31, 2019

    I am a current client of this provider

    My mother is very happy. They do everything they're contracted to provide with cleaning, cooking, and bathing. I like that the agency is kind, attentive, and they follow through.

    Paul M_12

    5

    May 9, 2019

    I am a current client of this provider

    We have great results and it makes my mom very happy and helps with her overall health. That makes everyone else happy. I like that they take American Express. The agency sent us a gift for Christmas.

    Howard H_1

    5

    March 12, 2019

    I am a current client of this provider

    Normally my loved one lives in his own home and he refused a lot of aides. We finally found this one that he is happy with. It is easier for me because I live in Connecticut and he lives in New York, so I would have to go there everyday. They are very amicable if things need to be changed and the aide that helps my loved one is unbelievable. My loved one is 91, so they are not easy to work with.

    Laura G_4

    5

    February 13, 2019

    I am a current client of this provider

    I feel able to leave my husband and go out on errands because I have a very responsible caregiver. I like the quality of the caregiver that we have.

    Ernest P_2

    5

    February 11, 2019

    I am a current client of this provider

    They give me the person that is the most qualified for the job and they are following up with everything very well. The people in the office seem to be helpful and organized. They did a good job finding someone who was a good fit.

    Maureen K

    5

    January 17, 2019

    I am a past client of this provider

    The services freed me up to do other things during the day while they were here. They gave me a peace of mind. The caregivers were very good because they were attentive and caring.

    Claire A

    5

    January 14, 2019

    I am a current client of this provider

    If there were a problem, they would take care of it immediately and would be cooperative. The girls that they send to me are trained and they are very comfortable to be with because we have very good rapport with each other, which I think is very important.

    Carol H_12

    5

    December 13, 2018

    I am a past client of this provider

    They had a positive impact because it gave me free time. They were very good because they did everything that we asked them to do.

    Frank N_1

    5

    November 9, 2018

    I am a current client of this provider

    The five-day-a-week person is excellent. They are very cooperative and if a caregiver cannot make it on a day, they make sure they call and get a plan for somebody to come.

    Diane B_1

    5

    October 10, 2018

    I am a current client of this provider

    They cook for him and they get him outside to walk when the weather is good. The home health aides are reliable. They are on time, and the agency has always done what they said they would do.

    Anonymous_3

    5

    September 12, 2018

    I am a current client of this provider

    I would need to be there if they weren't there. It allows me to complete my job without worrying about the care. They are responsive to all my questions and are quick to make sure that I have coverage so there is no gap in the care.

    Mary D

    5

    August 29, 2018

    I am a current client of this provider

    They are extra hands for my mom. They work for what we need.

    Deanna T

    5

    July 23, 2018

    I am a current client of this provider

    They have made life easier by giving me two wonderful caregivers. The owner is super accommodating and will go beyond the means to help.

    Rachel D

    5

    July 13, 2018

    I am a past client of this provider

    Mostly, they help with self-care and walking. They were very attentive to my husband. They helped him learn to walk!

    Janet B

    5

    May 25, 2018

    I am a current client of this provider

    They are always on time and very reliable. I don't feel stressed when my mom is alone with her. They are always available and if they don't have the answer right away, they get back to me, and the quality of the caregiver was excellent.

    Cheryl C

    5

    April 9, 2018

    I am a current client of this provider

    Westchester Family Care is very thorough and reliable. The services take stress off me as a family member. I know that when the caregiver is with my loved one, they will be well taken care of.

    Patricia H

    5

    March 30, 2018

    I am a current client of this provider

    They have good communication with the owner and one of the aides is outstanding. They call back and I'm able to reach them. There is a clear understanding of what my mother's needs are. I didn't have to worry about my mom being alone.

    Emma U

    5

    March 9, 2018

    I am a past client of this provider

    I already have recommended them to any people. They are professional, kind, caring, and more than anything, dependable. By having caregivers come, we were able to give my father what he wanted and he was able to stay in his own home until the end. They went above and beyond and anticipated needs before I did.

    Phil B

    4

    December 9, 2017

    I am a past client of this provider

    Westchester Family Care was there when we needed them and provided to support that my brother needed to get back on his feet. Westchester Family Care made my brother's life easier because the aides were there on a 24/7 basis to provide support after his rehab.

    Lisa I_1

    5

    October 30, 2017

    I am a current client of this provider

    Westchester Family Care is responsive to my specific needs and their caretakers take a genuine interest in their clients. Westchester Family Care has made my life easier by taking the burden off of me by taking care of my mother, who has Alzheimer's.

    Peter F_5

    5

    October 12, 2017

    I am a current client of this provider

    Westchester Family Care sends good caregivers. Westchester Family Care follows up on the welfare of the client.

    Judy W_4

    5

    September 14, 2017

    I am a past client of this provider

    Westchester Family Care was very responsive and one of the people that they sent were excellent and trustworthy. Westchester Family Care helped out the most by taking care of my father. They were there to also be a support for my mother while my father was in his last stage of life.

    Elizabeth (

    5

    September 12, 2017

    I am a past client of this provider

    Westchester Family Care was very concerned about mine and my mom's well being. Westchester Family Care gave me the opportunity to get out of the house and my mom didn't feel like a burden on me.

    Sandra N

    5

    August 24, 2017

    I am a current client of this provider

    Westchester Family Care is very cooperative company. Westchester Family Care makes my life easier by having the caregivers in the home to care for my husband and his needs. The help was needed because he is ill.

    Lorraine W

    5

    August 14, 2017

    I am a current client of this provider

    Westchester Family Care is professional and they have the highest level of personnel. I am improving and Westchester Family Care makes my life easier by helping me with getting around and walking. I can walk with a walker.

    Cynthia G_3

    5

    July 26, 2017

    I am a current client of this provider

    Westchester Family Care has very good services, and if they are not, the administration is very responsive. I feel my mom is in very good hands with Westchester Family Care.

    Anonymous_483

    5

    July 12, 2017

    I am a current client of this provider

    Everyone from Westchester Family Care is very kind and attentive. I feel like the client is getting personalized care. It is really helpful that the caregiver helps bathe the client.

    Thomas D_2

    5

    June 27, 2017

    I am a current client of this provider

    Westchester Family Care is reliable, prompt, trustworthy, the aides really care for the patients and go the extra step when it comes to the care they provide. They are very tolerant and clean up well. Westchester Family Care allows me to sleep through the night, go out of the house when I need to, and have more peace in my life.

    Marsha D

    5

    June 15, 2017

    I am a current client of this provider

    So far with Westchester Family Care, everything has been great. There was a time that a caregiver was not able to come, so the owner even came to take there place, and then even the next caregiver could not come and they stayed. I was so impressed with the way that things were handled as I do not know of many people that would do that. Westchester Family Care sends caregivers that know what they are doing before they come to the home. The caregivers that I am sent from Westchester Family Care are highly rated.

    Sheila L_2

    5

    May 23, 2017

    I am a current client of this provider

    Westchester Family Care has caregivers of high caliber. Westchester Family Care gave us a great aide, and it allows me to not have to run over to my parents house all the time.

    Gladys S

    5

    April 18, 2017

    I am a current client of this provider

    I've already recommended Westchester Family Care. The caregivers are competent and well trained. The organization is good at keeping in contact with their clientele. Westchester Family Care helps me fold clothes, go on errands, and do some of the things I need to do. My caregiver is a big help.

    Edward J

    5

    April 12, 2017

    I am a current client of this provider

    I would recommend Westchester Family Care because they have been very good to me. They come on time and stay the full time. They are helpful and do what I need. Westchester Family Care is here and provides my son with relief of taking care of me.

    Deanna T_1

    5

    March 14, 2017

    I am a current client of this provider

    If you want someone that is going to treat your loved one as their own, Westchester Family Care would be the agency for that. I can rest at night knowing Westchester Family Care is the one taking care of my mom.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    Services and Amenities of Westchester Family Care Inc in Mamaroneck, New York

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Westchester Family Care Inc in Mamaroneck, New York

    In September 2010, Glenn Lane’s mother, mother-in-law, and aunt were diagnosed with Alzheimer’s Disease. The family was devastated, overwhelmed, and unsure of what to expect. Glenn got to work to learn everything he could about dementia and Alzheimer’s Disease and the currently available treatments. After learning everything he could, Glenn didn’t want the information to stop with him. Therefore, he created Westchester Family Care to assist other families through some of the most challenging times in their lives.

    So why do we care? We understand the pain, sadness, and confusion because we’ve been there. We know that every client and personal situation is different and requires an individual, customized solution. Your health and peace of mind are most important.

    Our Services Include:

    • Bath and shower assistance
    • Oral hygiene assistance
    • Dressing and grooming
    • Incontinence care
    • Toileting assistance

    Safety Precautions:

    • Assistance with walking
    • Transfer assistance (Bed, Car, Chair)
    • Safety and fall protection
    • Bed bound repositioning

    House safety evaluation:

    • Housekeeping and Laundry
    • Grocery shopping and other errands
    • Light housekeeping
    • Laundry

    Errands and Transportation:

    • Shopping
    • Errands
    • Appointments
    • Social Engagements

    Social Engagement and Companionship:

    • Companionship to social outings and activities
    • Arts and crafts
    • Cards and board games
    • Music
    • Reading and story sharing

    Medically Related Concerns:

    • Medication reminders
    • Accompany to the doctor or other appointments
    • Communication regarding adherence to dosage, time of day, and dietary guidelines

    Map of Westchester Family Care Inc

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Westchester County, NY

    • Bronx County
    • Queens County
    • New York County
    • Bergen County
    • Rockland County
    • Kings County

    Senior Care Services near Mamaroneck, NY

    Other Senior Care in Mamaroneck, NY

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.