Right at Home North Shore Long Island
400 Post Ave , Westbury, NY 11590
(516) 514-3643
Verified Partner
4.75
(112 reviews)
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Reviews of Right at Home North Shore Long Island in Westbury, New York
Nicholas P_2
5
|
March 14, 2024
They help me with medication. They are very personal.
Anonymous_1710434719
5
|
March 14, 2024
The caregiver (Holly and Lisa) helps us regularly throughout the week, getting laundry and everything we need done. They help with housework, medication, and cooking. The caregivers are very excellent. They always show up on time, do things without being asked, and are very pleasant.
Wendy W_13
5
|
March 7, 2024
I have a lot of trouble getting up in the morning and they are very helpful in helping me wash up and get dressed. The caregivers are very sweet and very good at what they do.
Jack W_2
5
|
February 12, 2024
If she didn't have that engagement, she wouldn't have a life at all. They are compassionate.
Josephine N_1
5
|
February 6, 2024
She is very attentive, and she comes every day on time. She asks what we need. She makes sure that she sits down with my wife. The agency is good so far; we have no complaints. Susan has been outstanding.
Carolyn B_22
5
|
January 17, 2024
They help me out by keeping my husband happy and taking good care of my puppy. I like that the caregivers they've sent me are good people overall.
Steve P_9
5
|
January 8, 2024
They come and help me out with things like dressing and showering. I am very happy with them. I like that they are able to satisfy my needs.
Malti P
5
|
December 6, 2023
They are flexible. They have provided me with good aides.
Jared B_1
5
|
November 10, 2023
The client is helped with day-to-day things. The agency is dependable, and I know they provide good service.
Nancy A_24
5
|
November 6, 2023
I have a hard time moving around so they help me. They have been reliable and truthful.
Valli P
5
|
October 12, 2023
The services are very important. The caregiver that I have right now is excellent.
Daniel D_10
5
|
September 15, 2023
My parents need help, so in certain parts of the day they are in good care. They are responsive if I ever have questions or need any info.
Henry L_2
5
|
September 15, 2023
She is here 3 days a week and it's fine. We are very happy with our caregiver, she does what ever we ask her to do.
Loretta B_4
5
|
August 15, 2023
The agency has provided excellent people. The agency is very accessible and responds to questions.
Robert F_32
5
|
August 15, 2023
The caregiver is great. The caregiver that I have is phenomenal, and they choose the right person, and they are nice to work with.
Anonymous_7582
5
|
August 7, 2023
The services have been a big change. It's helpful by doing what I ask them to do. I would want the aides always dressed in a proper uniform. I would also like the aides to arrive on time and to bring their own lunch. I expect them to pay attention to me only when they come and provide my care, not their cellphone or other gadgets.
Lorraine M_4
5
|
July 10, 2023
They've helped me the most by taking me to my doctor's appointments I'm satisfied with the care I'm getting.
Anonymous_7512
5
|
July 10, 2023
They assist me the service is very good. Some caregivers were very good and some were poor but I would recommend.
Ophelia K_1
5
|
June 9, 2023
It relieves pressure on us. The people they send are competent with their duties and reliable.
Francis P_5
5
|
May 12, 2023
They selected a very qualified person that knows what she is doing. They come very qualified.
Gail Y
5
|
May 12, 2023
I couldn't do without the services. They help me with bathing. The girls are wonderful.
Theodora S
5
|
May 4, 2023
It has been very pleasurable. He folds the laundry too. I like the aide I have from Right at Home. I don't know about the agency. I like that he is so smart and effective. We were just doing exercises when you called.
Annette B_10
5
|
April 17, 2023
It would be nice to get more through this program. What I like are the people that came over, very helpful and were very good.
Alvin K_1
5
|
April 7, 2023
They are on time, and they help me with other chores. I like how they insured me coverage. They work according to what hours I want. They found people to accommodate me.
Gwendoline S
4
|
February 15, 2023
My mom didn't want them to do things because she wanted to be independent, so that was challenging. Their attendance is fine.
Carol W_37
5
|
February 7, 2023
It is life saving the care they provide for mom. They are attentive to mom's preferences.
Mayer M
5
|
January 23, 2023
It helped him tremendously. The aide was excellent.
Lisa P_26
5
|
January 11, 2023
The caregiver has helped the client the most by bathing her and getting her up out of bed. I like that the person they sent is a very nice woman and she takes care of my wife. She is a nice lady.
Lois R_14
5
|
November 14, 2022
They are great help to us, and they do care for the client when I am unable to do. They have been very nice to us.
Arthur M_5
5
|
October 6, 2022
Our experience has improved, I like the knowledge they have. They are very responsive to me making requests like going shopping. They are cooperative.
Anonymous_6636
4
|
October 6, 2022
They do what they can do and I am okay with that and I see that they are trying. I would like them to have more ability to choose someone who is working for us.
Anonymous_6491
5
|
September 8, 2022
They are there for my dad and make sure he is eating and dressed appropriately. One of the caregivers we have is always great.
Anonymous_6442
4
|
August 3, 2022
The caregiver helps me get dressed and prepares meals and reminds me of taking my medicine. She is very helpful. They could stay in contact with me. Right now I am happy with my aide but we have had trouble getting aides since we started and it is a little unsettling.
Robert K_16
5
|
June 10, 2022
I am able to get out more because they are there for him. They caregiver that they gave me is very pleasant because she treats my husband well and she does her job well.
Karen M_15
5
|
December 4, 2021
They have listened to what our needs are and they made the necessary changes for her. They are good at choosing aides for my mom and what my mom needs for her.
Sharon K_9
5
|
November 4, 2021
They help her with hygiene. They engage with the client.
John P_42
5
|
October 6, 2021
They help her shower and get dressed. I like that they are reliable.
Barrie Sue Z
5
|
August 17, 2021
I needed someone here to help me shower, as I couldn't do anything for myself. I couldn't use my arm. I had an excellent nurse and everyone from the agency was absolutely delightful and helpful.
Jack
5
|
August 12, 2021
We are very satisfied with the care and service offered by Right at Home, Westbury. They are always concerned, attentive, and caring with their well-trained companions. My elderly mother is very comfortable and at ease with the care she receives, and so is the rest of our family.
Anonymous_4924
5
|
June 21, 2021
They make my life easier by helping me with medication. This is a great company.
Ellen R_2
5
|
June 11, 2021
They make it so I don't have to live there. I like that the caregivers are very good.
Deb S
3
|
April 8, 2021
They need to have better screening with their employees and they need to follow up with complaints about the care. They are very helpful as far as contacting us and assisting us, but the caretaker wasn't as great.
Anonymous_4615
4
|
March 5, 2021
They could have better contact with the nursing staff where I am staying. They have done a good job of helping me exercise. I like that they are responsive to my complaints.
Zubayer H
3
|
February 8, 2021
They could be less casual about providing the services. Some people were good and some were not so good in terms of professionalism. They could be more punctual and consistent about the service.
Anonymous_4573
5
|
February 5, 2021
It is a big help, the caregiver is efficient and she does the laundry. They are very efficient in getting in touch with us.
Thomas S_22
4
|
December 9, 2020
He likes the caregiver that they sent him. I like that they are easy to get in touch with and they communicate well.
William G_11
5
|
November 25, 2020
She is here when I need them. They help out with our daily chores. Only because of my caregiver who is excellent.
Philip R_1
4
|
November 12, 2020
They get me lunch. I like that they're willing to help.
Christopher P_1
5
|
October 27, 2020
The people that they have working for us are great, and they have no trouble getting around. The quality of the agency has been good.
Carol T_2
5
|
October 20, 2020
They provide excellent care for my aunt. I like everything about them. They are reliable, courteous, and take care of all of our needs.
Ernest C_1
5
|
September 18, 2020
They helped my husband and me when we needed people to send to him while he was in hospice. I like that they were professional and friendly.
Doris B_8
4
|
July 14, 2020
They have made his life easier by helping him shower and get dressed. If the caregivers exercised with him a bit more, that would make it better.
Anonymous_3139
5
|
January 24, 2020
They provided excellent care and were compassionate. They were very professional and caring.
Ellen H_7
5
|
October 9, 2019
My husband is able to get help while I am gone, so I am confident that he is getting the help he needs when I am not here. I like that the girl who comes to help us is wonderful, and I feel secure that the people they have employed have been looked at and have all the licences they need.
Danielle N
5
|
September 5, 2019
They are taking good care of him, and they have his best interest at the top of their priority list. They have very wonderful and dedicated caregivers. They are professional, thorough, and caring.
Jay P
5
|
September 5, 2019
It takes a big load off of myself, and it is very helpful for my wife who has Parkinson's. They are friendly and punctual. They are efficient and on time.
Kevin G_3
5
|
September 5, 2019
I don't have to worry about a caregiver not making it for any reason. They always fill the spot. They are on top of things. They are well-organized.
Christine M_5
5
|
September 5, 2019
It took away a lot of my responsibility. They have not made any mistakes, and they are professional and thorough.
Anonymous_2498
5
|
September 5, 2019
He did everything we would help me make sure I had everything in shower and helped with my morning routine. They were on time, and I liked the quality of the caregivers. They were outstanding.
Doris H_14
5
|
August 27, 2019
She does everything for her, such as feeding her and bathing her. The person who has been here has been excellent. We have had the same person since we came.
John H_25
4
|
August 23, 2019
They are helpful. The aides, for the most part, are very prompt and come on time. I've had a few glitches with that. They change him and make the bed. I leave out food, and they serve him. They need to improve the scheduling. They need to be more available on more appropriate times.
Margaret J_3
4
|
August 14, 2019
They have helped everyday by being on time and taking her to the doctor. I like that they are very helpful with my sister.
Ada V
4
|
July 3, 2019
She helps my husband by doing all that I ask her to do. I would recommend them. I like that she is very nice with my husband. It is import to me that my husband is happy.
Janine (
5
|
July 3, 2019
They got her food and went grocery shopping. They allowed her to live in her home much longer than she could have without them.
Miriam N
4
|
June 24, 2019
They make it easier because I do not do everything, and they help me out. It has just taken time to adjust, that is all. Some of them are good, but others are not. I think they could talk to them and explain what I expect of them.
Debra H_1
4
|
June 24, 2019
They could be more interactive. They have been very reliable.
Grayce F_1
5
|
June 19, 2019
They make my life easier by performing their services, whether it's driving or running errands. I like that they have been very helpful.
Anonymous_1918
5
|
June 10, 2019
They are good at supplying good caregivers. I like that they always have someone when I need them.
Bernard J_3
5
|
May 17, 2019
The people that they provide are capable. They're able to cook for me. I live alone because my wife is deceased and I need meals provided because I'm 94. They send the RN periodically to check my vitals. They're reliable most of all, and they've never failed me in almost four years of helping me.
Cary D
5
|
April 22, 2019
They have tried to help me as much as possible to get me good aides. Right now, they have been able to help me and get me good aides.
Marise M
5
|
March 22, 2019
I didn't have any other means of transportation and companionship. I like their courtesy.
Barry B_1
5
|
March 7, 2019
They take all the worry from me and my loved one is happy with the caregiver. I like that they were quick to respond to our needs of getting a caregiver. They were quick to respond to initial problems.
Pauline G_2
1
|
March 5, 2019
They could have done what they were supposed to do. I didn't like the care that I was receiving.
Provider Response
Cynthia W_2
5
|
February 27, 2019
In her case, I don't think it made much of a difference. There was nothing they could have done. I like the fact that they had the Family Room where you could go online and see in real time who was coming that day. I liked that you could schedule tasks if you wanted to.
Anonymous
5
|
February 5, 2019
They do everything I need when they come. They help with cleaning, particularly with cleaning the floor. I've recommended them already. I've never had any problems with the company or their services. Everything with their services has gone smoothly.
Ina R_3
5
|
January 24, 2019
They have taken a big load off of my shoulders. I like how they have very good quality aides to take care of my wife.
Anonymous_883
3
|
November 29, 2018
It was no break for me like it was supposed to be. It was not helpful for me when I had to redo everything. There was always something I needed to fix after they left.
Diana P_1
4
|
November 13, 2018
When we needed them, they were available. They were very reliable.
Patricia W
5
|
November 13, 2018
The caregiver does laundry and cooking for us, and it makes things easier for us. We are very happy with what they are doing for us. I would tell a friend how good they are doing. We are very happy with the caregiver we have.
Utta K
5
|
October 26, 2018
They are always available in the event that something happens and the regular aide isn't able to come in. They offer pretty good care.
Marie P_1
5
|
October 11, 2018
The caregiver stayed overnight and my grandfather slept the whole night. They was very quick turnaround. They were quick to respond and they were very understanding.
Virginia L_1
5
|
October 11, 2018
I wouldn't be able to manage without them. Right at Home can always get someone to come in.
Stephen F
5
|
October 8, 2018
They helped her with her bathing. They are the best home help aide service that I am aware of.
Clara M_1
5
|
October 5, 2018
It helps me because one of my problems was being able to go to church on Sundays, and the person that comes on Sunday always comes on time and it allows me to go to church. I would tell they are responsible, and if they have problems coming they have a good back.
Gertrude S
5
|
October 4, 2018
It saved me. I am not able to be here, and they were here. They were dependable.
Anna F_1
5
|
October 2, 2018
They were very helpful for me. The coordination of the aides had some miscommunication.
Donald W_3
5
|
September 6, 2018
The caregiver does the laundry for us which that is very good, and the caregiver is a very nice person. There is nothing but good service.
Fay G
5
|
September 6, 2018
I couldn't do anything if I didn't have them here. I would say that the aide I have is the best.
Peter O
5
|
August 3, 2018
I am old myself and I need someone to take care of my husband. The provider is good and anytime I give them a call, they help me out. Also, the aide is thorough.
Joel L
4
|
July 24, 2018
They could have had a greater attention to detail. They're very efficient and dependable.
Madelyn G
5
|
July 19, 2018
Everything has been made easier. I can't walk too well, so she does everything for me that I can't do. Everything has been wonderful. I have had a wonderful woman taking care of me.
Diana S_6
4
|
July 18, 2018
I do not like when they charge me for the miles when taking me to the doctor. The woman that is taking care of me is wonderful. She is caring and I am very happy with them.
Dominick R
5
|
July 13, 2018
They comforted me by walking with a smile. Everything was so wonderful. They did everything. Honestly, I couldn't think of anything better that they could have done.
Kathy P_7
5
|
July 6, 2018
It has enabled me to keep my dad at home. Without their care, I wouldn't be able to do that. They are very efficient, and they are accessible. If there's a schedule change, they let me know, and I can access the schedule online.
Socrates S
5
|
May 16, 2018
They provided well trained individuals. The services met, if not surpassed, our expectations.
Mary161182
5
|
May 3, 2017
Right at Home took care of my mom in my home until she was too ill to stay home. They always did their best to match an aide to my mother's needs and her personality. They were always very helpful in aiding me in getting services for mom and steering me to the right people. I would highly recommend them.
Reviewer46
5
|
December 31, 2015
The care givers assigned to our mom are outstanding, professional, reliable and caring. The office team, especially Nancy and Melissa are responsive and work very hard to ensure our mom receives great care that match her needs and also her personality.
Reviewer19
5
|
December 30, 2015
Right at Home deals with anxious families, sick, infirm, and frightened patients. Sandy and Phil's compassion and expertise were evident from the start. They have made it possible to keep our mother in her home at 100! They really care! They have NEVER let us down. We see them as family.
Elizabeth Waslin
5
|
December 30, 2015
Right at Home has been very kind to me by tailoring caretaker for hours to my needs. Rose comes to help me get out to the stores a few times a week. I feel that I am out with an old friend. I am very grateful to Right at Home.
Jeanne S.
5
|
December 19, 2015
Cherie is an exceptional caregiver. She is kind, attentive and fun loving.
Loretta G.
5
|
December 15, 2015
My ninety-eight year old father is being cared for by home health aides employed by Right at Home. My dad's quality of life is greatly improved by the wonderful care and assistance given to him by these HHAs. We have coverage for my dad during the daytime hours: twelve-hour shift, seven days a week. Each morning he is bathed, dressed, and placed in his wheelchair to start a new day. The HHAs show great concern and compassion for my dad's daily needs. In addition to my dad's companions, the office and nursing staffs are very professional, helpful, and courtesy. My siblings and I are very pleased with the services provided by Right at Home - this agency has assisted us enormously.
MM2
5
|
October 25, 2015
It has been great working with Melissa, who has carefully addressed my evolving scheduling needs. The caregivers that helped me the most were Kientay, Sarah, Becky and Luna. I also had help from Daryl. All of these ladies were patient, professional, prompt and most of all, supportive listeners. Their superb communication skills helped my recovery immensely.
happycustomer2
5
|
October 25, 2015
Right at Home was able to provide us help for my mother-in-law on very short notice. The care givers they provided were exceptional. Although we only needed to use their services for a short time, we couldn't have been happier with the services. If we ever need help again, without hestitation I would contact Right at Home and would recommend them to my friends and family.
Virginia48
5
|
September 30, 2015
We are very happy with Right at Home. The owners Phil and Sandy are both wonderful They have been so helpful. Also, we love our live-in aides.
Sal Cavallaro
5
|
August 27, 2015
Right at home provides excellent service.
MINDAAAY01
4
|
August 12, 2015
RIGHT AT HOME WAS A GREAT SERVICE FOR WHEN I WAS UNABLE TO BE THERE FOR MY FAMILY MEMBER. THEY MATCHED PERFECTLY TO HER PERSONALITY AND IT FELT LIKE A FAMILY MEMBER WAS WITH HER. I WOULD USE THEM AGAIN IN A HEART BEAT AND RECOMMEND THEM FOR ANYONE WHO NEEDS AN AIDE FOR PART TIME OR FULL TIME.
eveningflower
5
|
June 23, 2015
Phil and Sandy are the best -- kind, compassionate, responsive, and highly recommended. Office staff is great too.
Arnold5
5
|
December 24, 2013
Everyone at Right at Home has been helpful and easy to work with. The assistance goven to my father was instrumental in giving me the time and peace of mind to arrange his move into an assisted living residence.
Bill, Trish, Brie, and Fiona
5
|
October 18, 2013
Evelyne embodies kindness and caring, and she has made this experience better than we could ever have imagined. She exemplifies that true great home healthcare starts with the heart. She has brought compassion and caring with her every day. My mother's wish was to stay in her home, and having Evelyne in our family makes this possible. Our family thinks she should be caregiver of the year!
Donald5
5
|
April 21, 2013
Excellent. Helped with problems caused by weather.
caring6261
4
|
August 14, 2012
The price is a little higher than most other places, but it's better in the end because you don't have any limited number of hours a week. There at Right at Home they can do hours at a flat rate. Mother and father are both comfortable with the new caregiver. It probably took them like 3 weeks for the second person. Well, we fired the first one out. It was a decision that we had to make because the first caregiver was too old and she was limited with what she could do. We just requested a change for someone younger. The new one is absolutely nurturing and attentive. She's responsive and they like her and so far, so good. What I really like about the agency is the number of hours that they can do. My mother and father both can't afford those heavy prices charged per hour by other agencies and that would probably end up doing more hours in the end. So, this one is something practical for what both my parents need. We are comfortable with the caregiver. We're very happy and satisfied with the service that we're getting.
Jaspen
5
|
February 1, 2012
I have researched several senior at-home care providers in the North Shore area ...and so far the staff at "Right At Home" seems quite comprehensive, diligent, organized and dedicated.
What you can do with Caring
Services and Amenities of Right at Home North Shore Long Island in Westbury, New York
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
About Right at Home North Shore Long Island in Westbury, New York
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.
Custom Care Plan
We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.
Caregiver Training and Care Supervision
When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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