Matrix Home Care Services of Nm

Offers Home Health Agencies

6 Reviews
Call (800) 973-1841
Matrix Home Care Services of Nm (800) 973-1841

Reviews of Matrix Home Care Services of Nm

6 Reviews Write a review

Home Health Reviews for Matrix Home Care Services of Nm

October 18, 2017

By millie.t

I am a past client of this provider

The worst home health company I've ever encountered. The owner is rude and abrasive and is all about money and could care less about the patients. She tried to force my mom into keeping services after my mom didn't want them any more. I would never ever recommend Matrix to anyone!!!

February 26, 2014

By Caring77257050

I am a current client of this provider

She’s had a very good experience with Matrix Home Care. She needs physical therapists and nurses helping out with her wound care but she doesn’t need personal services. She likes them very much. They’re always on time. She is very satisfied.
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About Matrix Home Care Services of Nm

Matrix Home Care Services of Nm is a home health agency serving Las Cruces, New Mexico and the surrounding area. Matrix Home Care Services of Nm offers around-the-clock medical and non-medical care in the home. Contact the agency for more details on services and rates.

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Services and Amenities of Matrix Home Care Services of Nm

Medicare

  • Overall:
  • Medicare Provider Number: 327202
  • Ownership Type: Private

Quality of Service

  • Timeliness of providing service
    98.3%
  • Taught patient or caregivers about their drugs
    99.7%
  • Checked patient's risk of falling
    100%
  • Checked patient for depression
    97.1%
  • Checked for flu vaccination
    81.2%
  • Checked for pneumonia shot
    86.1%
  • Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care
    99.3%
  • How often patients had less pain moving around
    68.4%
  • How often home health patients had to be admitted to the hospital
    21.1%
  • How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
    9.7%
  • How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
    Worse Than Expected
  • How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
    Same As Expected

Patient Improvement

  • Walking or moving around
    77.5%
  • Getting in and out of bed
    84.4%
  • Bathing
    78.2%
  • Breathing
    62.9%
  • Wounds/healing after an operation
    91%
  • Medication compliance
    63.8%
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Matrix Home Care Services of Nm

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