BrightStar Care Fair Lawn

Offers Home Care

41 Reviews
Call (800) 973-1841
BrightStar Care Fair Lawn (800) 973-1841
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Reviews of BrightStar Care Fair Lawn

41 Reviews Write a review

Home Care Reviews for BrightStar Care Fair Lawn

October 09, 2019

By Annie a

I am a current client of this provider

They are only here for 2 days now, so they need to fill the days that she needs. They can fill the days that I need someone here.

September 11, 2019

By Margaret M_11

I am a current client of this provider

They help with my husband's exercise, washing in the morning, feeding him, giving him company, someone to talk to, and someone to joke with. The home aides are very caring, and they give it 110 percent when they are here, especially with the man we have.

August 14, 2019

By Tess L

I am a past client of this provider

The services were helpful because the caregiver was my eyes and ears. They would always call or text me to let me know how things were going. They responded whenever our full-time caregiver wasn't around. I tried to have the same caregiver come, and the agency tried to accommodate that.

July 25, 2019

By s_kingsley

I am a past client of this provider

BrightStar was there for my father in-law following a recent fall. Their aides are wonderful. They speak English clearly and made his recovery at home so much easier. Their nurse met my father in law when he arrived at home and services started immediately. Their scheduler was also very helpful in explaining everything and making sure we had our favorite aides. Thank you so much!

July 19, 2019

By Anonymous_2152

I am a past client of this provider

They helped the most with dressing, helping her to the bathroom, and grooming. I liked that they were reliable.

July 11, 2019

By Anonymous_2131

I am a current client of this provider

I think some of their people could give more feedback in terms of my dad. I am very happy with one of the people they have given me, but sometimes, the quality of the people can be a little below average.

June 25, 2019

By Beth M_3

I am a past client of this provider

They kept my brother safe and provided personal care. When we called them, we needed help immediately, and they got help in there immediately. It was a difficult case at times, and they had two workers that were just outstanding.

June 24, 2019

By Donna B_1

I am a current client of this provider

There was a time when we had to start the services back up, but it took a while to get things started again. I had to take some days off to make up for it. We've had some issues periodically about not being notified when a caregiver isn't available when we need them.

May 21, 2019

By Kathy B_12

I am a past client of this provider

They could have communicated to us that they were having difficulty finding someone in a better manner. I don't think their one on one was good at all.

May 14, 2019

By Mikael W

I am a current client of this provider

They're always there, they're never late. They're always on time and wiling to help and go the extra mile. They're very helpful and very easy to reach and contact, I never have any problems reaching out to them.

April 11, 2019

By Anonymous_1806

I am a past client of this provider

They could have called me ahead of time to let me know the name of the aide coming. I think they should all be wearing some type of smock with the name of the company and an ID with their name, so I know who they are. It is very professional when they do that and only two of them do that. I was dissatisfied with some of the aides and satisfied with others. I don't know if they are aware of it. Some were nice and dedicated and others not so much.

April 11, 2019

By Sarah _1

I am a past client of this provider

When I came home, we found our baby left on the sofa, and I was not happy about that. My oldest son also said that the caregiver had fallen asleep on the sofa. I had some issues with the company I found out after the care.

April 08, 2019

By jean d

I am a current client of this provider

They're very professional.

March 21, 2019

By Anonymous_1620

I am a past client of this provider

I'd like to have the caregivers better trained in understanding how to provide assistance for someone who had been in rehab. I'd like better trained caregivers, just all around in knowing the job.

March 11, 2019

By Mark M_10

I am a past client of this provider

They were able to assess my mother's situation on a daily basis and provide for her needs. They were a great help to my mother. They sent the perfect caregiver. My mother is very difficult. She has Dementia and is incontinent. We needed someone who could take care of her and talk down and the caregiver is great.

December 12, 2018

By Anne V

I am a past client of this provider

They were a big help because before we were taking care of him ourselves. They were very nice. We called them and they came right away, assessed the situation, and were very compassionate and kind.

December 11, 2018

By Clare E

I am a current client of this provider

They teach me how to do things on my own. I like the the quality of the care.

December 11, 2018

By Suzie C_1

I am a past client of this provider

By providing the care they did, we didn't have to be there. We had 24/7 hour care with the company and family members. It gave us peace of mind in the evening because we mostly had them in the evening hours. They were always able to accommodate us with the scheduling.

November 27, 2018

By Debbie D_5

I am a past client of this provider

They were helping with the household chores that she couldn't do, and helping her with getting dressed. They did the basic needs, like cooking. They were reliable and very helpful and very nice.

November 07, 2018

By Edward G_3

I am a past client of this provider

It was peace of mind to me that I was able to go off to my job and not have to worry that he was alone. They always had somebody come and be with my husband.

October 29, 2018

By Joseph _1

I am a current client of this provider

She had low blood sugar, and the caregiver recognized the symptoms. They gave her some orange juice and sat a little longer with her. I think the nurses aides are great, but the management is not that great. The management has a temper with me.

October 22, 2018

By Dennis M_5

I am a past client of this provider

She didn't like getting washed, but they would wash her and help her. They came and spent time with my mother.

September 17, 2018

By Bethel

I am a past client of this provider

It impacted me because it was unreliable and work was not getting done the way it should have been done. The quality of the caregivers and their work ethic is bad.

July 25, 2018

By Lois F

I am a current client of this provider

They don't have a lot of people that can drive. I have a hard time getting the right caregivers. Their policy is that unless the caregiver has a driver's licence, they can't come in the car with me, and that makes it hard. It's a big deterrent. If I have to go to a doctor's appointment, the caregiver has to stay home and it's not worth having the caregiver.

July 18, 2018

By Margaret A_6

I am a current client of this provider

My aide is very good. I get what I asked for!

June 08, 2018

By Anonymous

I am a current client of this provider

The services allow me time to get out and do things I need to do. There are times where I feel like I have to stay and show the new aides where things are and acclimate them to the place and to my father. The professionalism of the aides stand out the most. The caregivers we have had the most that take of our father have been good. Some haven't done well, but that may be due to the lack of training. My father has dementia.

March 20, 2018

By Donna C

I am a current client of this provider

The office staff was very helpful, and the person chosen to come to my home seems to be a good fit for my family. My husband has Alzheimer's, so even I do not have a large impact on his life.

March 13, 2018

By Cindy C

I am a current client of this provider

It is a different scenario. They matched my mother with someone that was older who can cope with her. They understand her frailties. They aren't on the phone every time. It is a different maturity level. My mother has dementia. She can sort of function on her own. They ignite what is left of her memory and everything. It has made a big impact on her. I can see a difference. I can tell the days they have been with her.

January 18, 2018

By Edward K_7

I am a current client of this provider

The aide helps me very well with my arm because it is bad and helping with cleaning and showering. The caregiver helps me in every way. As long as they are working with me with the insurance and everything they work well with me.

November 20, 2017

By Frank S_2

I am a current client of this provider

BrightStar Care is reliable and they get the job done. We have an excellent caregiver that takes care of my loved one.

November 14, 2017

By Remo C

I am a current client of this provider

BrightStar Care is helpful to us. BrightStar Care takes the burden off of me so don't have to do the running around.

November 08, 2017

By Donald S_3

I am a past client of this provider

BrightStar Care was expensive. BrightStar Care was able to provide someone of proper age to help my husband.

September 19, 2017

By Sylvia R

I am a current client of this provider

BrightStar Care has always come through with my schedule changes and they are always able to help me out. I am able to go to work for long periods of time now because of BrightStar Care.
See all Home Care reviews (41) See fewer reviews

About BrightStar Care Fair Lawn

BrightStar Care Fair Lawn is an in-home care provider serving Wayne, New Jersey and the surrounding area. BrightStar Care Fair Lawn offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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