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(800) 558-0653

BrightStar Care Freehold Freehold, NJ

31 Schanck Road, Freehold, NJ 07728

(800) 558-0653 (Call a Family Advisor)

4.51

(52 reviews)

Offers Home Care

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Reviews of BrightStar Care Freehold in Freehold, New Jersey

4.51

(52 reviews)

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Joann S_8

    5

    February 15, 2024

    I am a current client of this provider

    I like that the visiting nurse comes and checks things out. I like the woman they sent me.

    Karen S_58

    5

    January 5, 2024

    I am a current client of this provider

    She provides 24 hour care for my mom in a memory care facility. Linda has been so responsive and got me someone in a day and a half. She was very invested and concerned about our situation. The person that they placed with my mother is an angel and outstanding.

    Michelle D_11

    5

    December 6, 2023

    I am a current client of this provider

    The client is able to have the same caregiver, having someone who is consistent helps him feel safe and secure. I like their efficiency.

    Michael P_20

    5

    June 21, 2023

    I am a current client of this provider

    They provide good care for him and they clean. I like their level of concern.

    Shannon M_9

    4

    May 8, 2023

    I am a past client of this provider

    They are able to do the things that we can't. The office experience from BrightStar Care was wonderful, but one aide was not so much.

    Becky W_7

    5

    February 21, 2023

    I am a past client of this provider

    They kept in touch. They are personable. They are caring.

    Rochelle J_1

    5

    February 2, 2023

    I am a past client of this provider

    I thought it was great, but my mother didn't like anyone in the house. I thought the aides were great.

    Anonymous_6652

    5

    November 5, 2022

    I am a current client of this provider

    They help the most by giving us the help we needed when we needed. I did not have to wait for coverage. I would tell a friend that it is very easy to get someone to help us out.

    Anonymous_6519

    4

    September 28, 2022

    I am a current client of this provider

    They helped the most by just having someone watching over him constantly. I like that they have been very workable with us.

    Nicholas _1

    5

    July 27, 2022

    I am a current client of this provider

    They have helped the most by getting someone that is good to me and my wife. I like that they send me good people.

    Danielle A

    5

    November 10, 2021

    I am a current client of this provider

    I feel comfortable with leaving him with them. They are responsive and they find quality aides for us.

    Meryl S

    5

    August 16, 2021

    I am a past client of this provider

    Susan was great. They work well. They know her aides and are excellent. Linda in staffing is also great. They have really tried their hardest to staff the cases with excellent aides.

    Catherine _6

    5

    August 10, 2021

    I am a current client of this provider

    They listen to my mother's needs. They have sent me quality people who are well-trained.

    Robert W_16

    5

    July 8, 2021

    I am a current client of this provider

    They take care of my mother's day-to-day needs, which makes my life easier. I like that they are very responsive, take good care of my mom, and always reach out to me. They are very good.

    Georgette B

    5

    June 28, 2021

    I am a current client of this provider

    It gave us peace of mind to have someone with her. They are reliable.

    Patricia S_33

    5

    May 17, 2021

    I am a current client of this provider

    They are considerate and they do not belittle us. They work together with the clients. I like that she smiles at me. They are very caring and understanding.

    Andrew J_1

    5

    February 24, 2021

    I am a past client of this provider

    They helped a lot with bed care. It was excellent. I have nothing negative to share.

    Kim M_10

    5

    December 7, 2020

    I am a current client of this provider

    The services have been a high impact because the therapy has been benefiting Tamara. I would recommend them because they are reliable and have great services provided.

    Anonymous_4059

    5

    September 23, 2020

    I am a current client of this provider

    They help with basic daily living tasks and helping her stay in her home. They can have more back up caregivers available. In case the main aide is not available or we need a fill in.

    Zachary W

    5

    August 13, 2020

    I am a current client of this provider

    They come here and give him what he needs, they work around your schedule. I like his nurse, I can just deal with her.

    Hilary W_1

    5

    July 23, 2020

    I am a past client of this provider

    There was one who was not compatible and they quickly found someone who was compatible. It was just the one who was problematic, they were very willing to go the extra mile to make sure that he was taken care of. They were always able to accommodate my father with an excellent aide who he got along with.

    Tamara T_2

    5

    July 20, 2020

    I am a current client of this provider

    I don't have to worry about anything while she is here. I think the quality of care is better than the last company I had.

    Bobbie B_3

    3

    June 16, 2020

    I am a current client of this provider

    I'd like them to interact with him more. We've had some issues with the aides staying focused on their work.

    Elaine P_5

    5

    May 21, 2020

    I am a past client of this provider

    The nurse came every other day and did everything she could to help my mother. They explained everything very well. They were very compassionate and the nurse was excellent. The experience was positive.

    Ivette Y

    5

    April 15, 2020

    I am a current client of this provider

    They allow me to do the things that I need while my mother has someone here with her. They were quick to respond and get my mother's caregiver very quickly.

    Anonymous_3359

    1

    February 24, 2020

    I am a current client of this provider

    When I had an appointment last minute, they did not show up. I have had very poor experiences with the people. The first caregiver did not want to do anything while she was here, the second one was nice when here though.

    Lynn K_4

    5

    January 14, 2020

    I am a current client of this provider

    Their billing service is great and so easy to do. I find the aides to be very caring and capable, and I am comfortable leaving my husband in their care.

    Arlene R_1

    5

    December 12, 2019

    I am a past client of this provider

    It was helpful for me because it was a relief that he was taken care of. Everybody was very professional and fine.

    Asia S

    4

    September 9, 2019

    I am a current client of this provider

    She doesn't have any complaints when I spoke with her, they get her infusions and do port flushes. I know that one issue is that they don't have nurses that do midline placement and that was a gray area that we had to work around.

    Erwin S

    5

    August 12, 2019

    I am a past client of this provider

    They sent me a good caregiver. They did everything I told them to do. They provide good service. They came on time, and there were no problems.

    Roxanne L

    5

    July 9, 2019

    I am a current client of this provider

    They make my life and my mom's life easier. They have quality personnel. They take care of my mom and it allows me to sleep overnight. I can go to sleep knowing she is taken care of. They are reliable.

    John M_16

    5

    June 13, 2019

    I am a current client of this provider

    They have done everything we ask them to do. My main hesitation is that the gentleman here before spoke little English. We didn't communicate very well. He was a good caregiver, but it was just a communication problem. We made a change a couple of weeks ago to another aide that is more social. The agency made a big effort to find someone else that could communicate. The quality of the people they send is top notch. They provide nice people.

    Arthur R_1

    5

    May 9, 2019

    I am a current client of this provider

    They can come and clean my house and just keep doing what they are doing. I like the employees.

    Glen G

    5

    April 16, 2019

    I am a current client of this provider

    I'd like the agency to give the nurse more time to be here. The nurse can't do everything within the time given. The client requires more than ten minutes. I like the nurse that comes.

    Kevin S_1

    4

    March 7, 2019

    I am a current client of this provider

    They're quick, convenient, and easy. I like that they come to my house and kind of just take care of everything I don't feel like taking care of.

    Margaret Carol S

    5

    January 10, 2019

    I am a current client of this provider

    They have tried hard to give me people that would work for me. The first woman I had was extraordinarily smart and very able. She was a hard worker and did a lot of things for me.

    Dorothy W

    5

    December 3, 2018

    I am a current client of this provider

    We have two wonderful caregivers. They have become a part of the family. We would be lost without them. They are extremely kind and compassionate while always remaining professional. Between the caregivers and the office staff we have never been without coverage, even in extreme weather!

    Debbie S

    4

    October 25, 2018

    I am a current client of this provider

    It depends on the caregivers. It is helpful that they are providing someone to be here with my loved one. They could communicate more frequently.

    Michael R_1

    1

    September 28, 2018

    I am a current client of this provider

    They come in, do the things, and leave. It's not help of any sort. The quality of the care, the training, and the supervision of the caregiver is poor.

    Lacee L

    5

    September 13, 2018

    I am a current client of this provider

    My wife and I wanted doctors and nurses. When they come in and say everything is okay, it makes us feel better that everything is progressing in a positive way. The one nurse we have has been fantastic with our daughter.

    Joseph H

    4

    August 22, 2018

    I am a past client of this provider

    We needed them for certain hours in the afternoon and they couldn't get those hours for us. The people were very good and they really helped my wife.

    Stephen V

    5

    August 7, 2018

    I am a current client of this provider

    They pretty much take care of everything for me, like my laundry, my shopping, and fixing my meals. Let's just say I don't know if I'd be able to survive if I didn't have them. I feel like they genuinely care about me, and not about just coming in and collecting a paycheck.

    Leonard F_3

    1

    July 6, 2018

    I am a past client of this provider

    I only had them four days. I came out of the hospital and needed an aide. She just sat there and didn't help. I was paying a lot of money for the caregiver to sit in the other room and read her bible the whole time. She never helped me.

    Cindy O

    5

    June 6, 2018

    I am a current client of this provider

    Alice has been wonderful. She spends more time with my loved one than their family does. Cathleen, who I think owns BrightStar, is very attentive to our needs.

    Peter G

    2

    April 5, 2018

    I am a current client of this provider

    They could have better caregivers and have better communication. My caregiver does not speak very good English.

    Sharon M

    5

    March 7, 2018

    I am a current client of this provider

    I have been very pleased with their services. The services help alleviate the work for me and it makes my dad happy to have company and improves his life quality.

    Lisa

    5

    March 7, 2018

    I am a past client of this provider

    They were very responsive to calls that I would make when I needed somebody. They were there when we needed them. I would have liked if there was a little bit more flexibility in the scheduling. I understand that people want a steady block of work. We had a variety of caregivers because our needs were different.

    Michelle K_2

    5

    January 11, 2018

    I am a current client of this provider

    My nurse is very caring, listens to the complaints I'm having, and responds accordingly. It's changing my life becuase I've been unable to close my incision, so the caregiver has been working so hard to close my hole on my back. Without her, I don't think it would progress as it has.

    Anonymous

    4

    December 27, 2017

    I am a current client of this provider

    I think that their office is friendly and they listen. It's been a little bit of extra work because I can't seem to get the same provider.

    Mary Diane L

    4

    November 9, 2017

    I am a current client of this provider

    BrightStar Care is reliable. BrightStar Care has handled things that are difficult.

    Bernice K_1

    5

    October 18, 2017

    I am a current client of this provider

    BrightStar Care is very reliable and they have good caregivers. BrightStar Care has allowed my mother to be taken care of properly. She has been healthier since we started BrightStar Care.

    Sharon R_12

    5

    October 9, 2017

    I am a current client of this provider

    I would tell a friend that I like the caregiver I have now from BrightStar Care. BrightStar Care has made life easier by showering me, cooking for me, and in getting the phone for me when it rings.

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    About BrightStar Care Freehold in Freehold, New Jersey

    BrightStar Care Freehold is a Senior Care provider in Freehold, New Jersey that offers residents Home Care services. Contact BrightStar Care Freehold for more details on services and rates.

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