BrightStar Care of Mid Missouri - Columbia, MO

Offers Home Care

67 Reviews
Call (800) 973-1841
BrightStar Care of Mid Missouri - Columbia, MO (800) 973-1841
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Reviews of BrightStar Care of Mid Missouri - Columbia, MO

67 Reviews Write a review

Home Care Reviews for BrightStar Care of Mid Missouri - Columbia, MO

April 04, 2019

By Lewis G_3

I am a current client of this provider

They help with basic care for her, and have been doing some housework for her. The people who I have dealt with have been very nice, competent, and they have worked well.

March 13, 2019

By Janet F_3

I am a current client of this provider

She's just great, and I have no complaints. She is always here on time, is a hard worker, does what I ask. I like how it is convenient because I can usually get my schedule in time.

March 05, 2019

By David S_30

I am a current client of this provider

They can make my life easier if the services were free. They are prompt and they seem well rounded and they are quality people. I have had no problems and they have been very helpful.

February 19, 2019

By Carol G_6

I am a past client of this provider

My dad said that his caregiver was a keeper. She did a great job once my father had passed away. She did a great job of taking over by contacting the hospice nurse. She actually helped clean him up for the funeral, too. We only had them for two nights. The caregiver did a good job while we used them. It was a difficult situation.

February 19, 2019

By Anonymous_1451

I am a past client of this provider

Most of the people did their job and were pleasant to be around when they were here, but they didn't always send me caregivers that fit my needs. It seems like they didn't really care about me as a client and the needs that I had. I would have liked consistency in the care provided for me. I felt like they left me hanging.

February 19, 2019

By Delores D

I am a current client of this provider

It helps me so much to have them come to help me and my husband. Just by having someone being here is what helps the most. They come here on time, and if they can't come on time, they let us know.

January 24, 2019

By Steven L_1

I am a current client of this provider

They could have better quality of caregivers. They need to match the caregiver's needs to the client. They need better communication from the agency to the clients. They also need to better match the caregiver to the client and have better training for the caregiver.

January 24, 2019

By VAMC - (Ernest W

I am a current client of this provider

She takes care of all my personal needs. She is a very caring person. The caregiver I have does a great job.

January 21, 2019

By Paul

I am a past client of this provider

We used Brightstar Care of Mid Missouri for a month for Dad, and there was nothing wrong with their service. They came three times a week for three hours a day. They cleaned the house and the caregiver was fine.

January 15, 2019

By Liz M_1

I am a current client of this provider

I can get to work and get to done what needs to get done every day. I like their reliability.

January 08, 2019

By VAMC - (Dallis S

I am a current client of this provider

When I actually had them, they were good. I do not currently have a caregiver. I would like to have a caregiver for me. I only have a nurse that comes in.

December 17, 2018

By Anonymous_1034

I am a past client of this provider

They could have hired people who knew what they were doing. The caregivers could have been better trained. The caregivers were lazy, and they would sit around.

December 13, 2018

By Patti D_1

I am a current client of this provider

He can't do any daily living activities as well as he used to, so they help with cleaning and making sure he eats his meals while she is there. They are good at making adjustments to the schedule when he needs them to. That is most important at the moment.

November 27, 2018

By Jane _5

I am a past client of this provider

They did dishes, folded clothes, and watched my mother which was a huge help because I have to work. There was a little bit of confusion about who was going to finish up my mother's care.

November 27, 2018

By Freda M_1

I am a current client of this provider

We have them for a few hours each day, it has helped, but hasn't changed what is happening, so I would say it's average. I appreciate the work that they do with the veterans.

November 05, 2018

By Mike H

I am a past client of this provider

I knew someone was there taking care of her, so it made my work easier. They were easy to work with for scheduling changes, and the quality of care was good.

October 19, 2018

By Kim H_3

I am a past client of this provider

She did not want to interact with caregivers and they did not do what they were supposed to do. The management was bad. They did not know my mom has dementia, and the nurse manager did not enter any of the notes when they came.

October 19, 2018

By Franklin J

I am a current client of this provider

They relieve some of the pressure off of me. They should just keep doing what they're doing. There is always room for improvement.

September 24, 2018

By William B_2

I am a current client of this provider

Some of them are better than others, so sometimes it's nice. I have one problem, and that is that I get a different person every time they come. I would really like the person who comes on Monday to come more often.

September 17, 2018

By VAMC (

I am a current client of this provider

We would like it if the same person came each time, long enough for me to feel that they are here long enough. We have been pretty aggravated with them, but we appreciate their help greatly. We haven't had the same caregiver at all, but the help is excellent. We only have them for about two days a week. We'd rather have the same caregiver.

August 28, 2018

By Sue C

I am a current client of this provider

There is a large improvement in my loved one, she is more active and is doing light housework. Our caregiver helps my mom take showers when she doesn't want to, and she does it in a very professional way.

August 22, 2018

By Carol R_8

I am a current client of this provider

They are encouraging of what I need to do and are not to afraid to step forward. I am going to do better. ****** When they tell you they are going to do something, they do it or they call. They are in touch and are always on the job. ****Interviewee not listed & there's some confusing feedback****

August 22, 2018

By Henry S_2

I am a current client of this provider

They help most by organizing my pill box. They are mostly on time, but they need to show up on time better.

August 15, 2018

By John N_7

I am a current client of this provider

They are able to help us with the activities of daily living, like bathing. I don't know what kind of training the caregivers have. It seems like some are good the minute they walk in, while others just don't even seem to have a clue what they are doing.

July 30, 2018

By Vicki

I am a past client of this provider

They should have been more dependable and they should have taken more personal time with me as the customer. I am less likely to recommend them because of the lack of choices.

July 05, 2018

By Cheryl R

I am a current client of this provider

She would be be dead without it. They babied her when she was sick. I like that they always have someone there. It's generally a good person.

June 26, 2018

By Sharla .

I am a past client of this provider

They were instrumental in helping Amanda with one on one assistance. They helped her remain calm when she was agitated. They were very good with being patient and individualizing the care.

June 26, 2018

By Phyllis K

I am a past client of this provider

She provided friendship and companionship for my grandmother. The caregiver was very professional and responsive to my grandmother's needs.

June 19, 2018

By Mary Lou S

I am a past client of this provider

The caregiver had made things easier for us, especially when my mom passed. We had a caregiver that was really good with my mom.

June 05, 2018

By Shelda

I am a current client of this provider

I couldn't live my life without someone doing the things they do for me. I'm quite disabled, and they're wonderful! To have them here regularly is essential. They have a lot of good caregivers. They have some scheduling and management problems that are a little worrisome.

May 25, 2018

By Stephen P

I am a current client of this provider

It's helped me a lot. I can't really walk or bend over and it makes its easier. The caregivers come on time. They don't work too fast or too slow, they take an even pace and they get it all done.

May 15, 2018

By kathy l_1

I am a past client of this provider

I couldn't have done it without them. They provided all the physical care so that we could focus on the family. They were very responsive and flexible with our needs.

May 04, 2018

By Peter K_4

I am a current client of this provider

The staff is reliable and on time and has good ability. Her condition is quite grave and she needs more qualified caregivers.

April 24, 2018

By Mindy

I am a current client of this provider

They need to be more organized. The caregivers need to do what they say they are going to do. They also don't follow through very well.

April 24, 2018

By Marilyn H

I am a current client of this provider

The services have been outstanding for us. It's nice that someone else is doing a lot of the little tasks I can't do anymore.

April 04, 2018

By Verna S

I am a current client of this provider

It is hard to find the right caregiver, I have worked with many caregivers and none have not been helpful. It is had for me when I do not have a caregiver who will stand by me and help me get around.

April 04, 2018

By Charlotte B

I am a current client of this provider

I like that they are able to assist me in the things that I need by doing what they are supposed to, especially with my walker and getting in and out of the car. I don't know what I would do without them because I don't have to worry when my daughter isn't here to go do my shopping, which is a big relief.

March 20, 2018

By Surya M

I am a current client of this provider

They have been very reliable and attentive to what I have asked them to do and to what my loved one has asked them to do. The service has made my life much easier because I don't have to worry about what's going on at home.

March 13, 2018

By Nancy F_8

I am a current client of this provider

They are friendly, professional, and have a bonded staff. The management is accessible. My mother still doesn't see the need to have someone there. She has Alzheimer's. When they show up, it makes me feel better.

March 13, 2018

By Anonymous

I am a current client of this provider

We have had a couple of times where there has been a mix-up in times when the caregivers needed to show up. I think some of the problems were more with the management and not the caregivers. Most of the caregivers we have had have been very good at taking care of my loved ones. I don't have to worry as much about my loved ones being alone at night because of their caregiver.

March 05, 2018

By Harley W

I am a current client of this provider

The caregiver that comes and does my housework is excellent. I have a clean house now.

January 10, 2018

By Anonymous

I am a current client of this provider

When we started, the particular person who was doing our scheduling had an attitude. When my loved one had a fall we needed more hours and the scheduler would not answer so I called again and they said that they had not gotten to t it yet. Then I spoke with a much nicer person and they said they would help and that we would have someone quickly. There are many great people within the company, I have just had a few bad experiences. If our caregiver keeps working the way they are then the services will be getting much better. The other caregivers we have had have not been what we expected.

January 10, 2018

By Ed S

I am a current client of this provider

They have caring folks. They allow me to sleep and continue the care as they watch my loved one.

December 14, 2017

By Patsy D

I am a current client of this provider

I have had very good care from BrightStar Care. My BrightStar Care caregiver does a lot for me, from dishes to laundry to housecleaning.

December 01, 2017

By Mary S

I am a current client of this provider

I like the caregiver that my dad has and I like the 24-hour care that they provide. BrightStar Care provides my dad with a wonderful caregiver. She takes great care of my dad.

November 17, 2017

By Shirley N

I am a past client of this provider

BrightStar Care because was so polite, and they knew what to do for my loved one. The services from BrightStar Care were able to make life better for us, as my loved one needed medicine to keep her from hurting so badly.

November 03, 2017

By Mary A_30

I am a current client of this provider

BrightStar Care is very flexible and good to work with. The caregiver Polly has now stays in touch with me to let me know what is going on with my mother. It is nice to have the same caregiver all the time.

November 03, 2017

By James S_11

I am a current client of this provider

BrightStar Care is very patient, understanding, and professional. BrightStar Care set up my medication for me and ordering the right medication for the week to stay on track.

November 03, 2017

By Bobby K

I am a past client of this provider

I would tell others that BrightStar Care didn't tell me about changes that they were making. I do not think of BrightStar Care much anymore. I was not happy to find one caregiver in my house without my knowledge, when I came home one day.

September 25, 2017

By Floyd B

I am a current client of this provider

I would refer BrightStar Care to others because they're reliable and the people are good. They're accessible, meaning I can get in touch with the owner if I want. The services provided by BrightStar Care have taken a lot of burden off of us, and we're very happy with them.

August 29, 2017

By Judi

I am a past client of this provider

BrightStar Care of Mid Missouri was very efficient and had very kind people. Mom still misses some of the caregivers. They helped her for about two years. Most of the time we had the same person, but there's turnover. They all seemed to be equally friendly and helpful people.

August 28, 2017

By Betsey D

I am a past client of this provider

I would recommend BrightStar Care becasue they provided excellent service, worked hard, and adjusted when they needed to. I couldn't have been more pleased. BrightStar Care was very helpful and appropriate with all the family members, who had their own personal issues.

August 23, 2017

By John H_10

I am a current client of this provider

BrightStar Care has had a lot of turnover in the agency; they have already sent five different caregivers. The services are good quality, but the caregivers have not been consistent so for the services aren't as helpful.

August 09, 2017

By David S_4

I am a current client of this provider

The caregiver from BrightStar Care that comes out here has done a great job with me. The caregiver has made me stronger by doing exercises with me.

August 09, 2017

By Mary B

I am a current client of this provider

The people at BrightStar Care are very nice. BrightStar Care makes my life easier because I don't have to worry about anything.

July 21, 2017

By Elizabeth A_1

I am a current client of this provider

BrightStar Care is reliable. I can watch tv and do things that I like because of BrightStar Care.

July 20, 2017

By Merle B

I am a current client of this provider

BrightStar Care has given us a caregiver to help shower the client.

July 20, 2017

By Otto S

I am a current client of this provider

BrightStar Care's services have been dependable and comfortable, and they seem to know what they are doing. BrightStar Care makes my life easier by doing housework and showering my husband. The caregiver also fixes him breakfast.

July 20, 2017

By Roy C

I am a current client of this provider

BrightStar Care is good at giving the clients what they need or want. BrightStar Care has made life easier by having a very good care plan for the client, and they expect the caregiver to follow it.
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About BrightStar Care of Mid Missouri - Columbia, MO

At BrightStar Care everyone of the loved one's we care for receives oversight of their care by an RN. The first step in care is to schedule a no obligation/no charge assessment by one of our nurses. This is a great way for you to get to know us and make sure we are a good fit as well as for us to better understand your loved one's care needs. From there we put together a customized plan of care, assign and train your caregiver to your specific needs and set up your schedule.
Some of the important points to keep in mind about what makes BrightStar different:

  • RN Supervision for every client, even companion care – all of our clients have 24/7 access to a Registered Nurse
  • The only privately owned agency that is accredited by the Joint Commission Accreditation of Healthcare Organizations
  • No minimums
  • All Caregivers are given 50 state background checks, drug screens, and professional credentialing check.
  • Full continuum of care offered from companion through skilled nursing and therapies
  • Guaranteed Compatibility – ask us about our matching software
  • 24/7 Availability
  • Private, family information and communication resource with CareTogether®
  • Here are the services we provide:

  • Companion and sitter/housekeeper services
  • Personal Care and ADL assistance
  • Transportation and appointment escort
  • Pre and Post-Operative Assistance Care
  • Skilled Nursing Care
  • Wound Care
  • Med Set up and reminders
  • Home Infusion and IV services
  • Hospice Assistance
  • PT/OT and Speech Therapy Services

  • Photos of BrightStar Care of Mid Missouri - Columbia, MO


    Services and Amenities of BrightStar Care of Mid Missouri - Columbia, MO

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health
    • Physical Therapy
    • Occupational Therapy
    • Range Of Services Extra: Resipite Assistance For Hospice

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance
    • Dressing And Grooming
    • Bathing And Toileting
    • Exercise
    • Blood Work And Other Medical Care
    • Walking Wheelchair Assistance
    • Memory Care
    • Companionship
    • Meal Preparation
    • Errand And Grocery Assistance

    Travel

    • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations
    • Driving Record Check
    • Residency Confirmation
    • Background Checks
    • Drug Screening
    • Sex Offender Check

    Training

    • Continual Training

    Training Areas

    • Patient Transfers
    • Transition Issues
    • Memory Care Training
    • Ethics
    • Validation Techniques

    Payment options

    • Insurance
    • Credit Card
    • Check

    Payment details

    • Payroll Provided For Caregivers

    Bonded/insured

    • Bonded And Insured

    Licenses

    • Licenses: Joint Commission for the Accreditation of Healthcare Organizations

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    BrightStar Care of Mid Missouri - Columbia, MO

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