SYNERGY HomeCare of Minneapolis, Minnesota

Offers Home Care

65 Reviews
Call (800) 973-1841
SYNERGY HomeCare of Minneapolis, Minnesota (800) 973-1841
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Reviews of SYNERGY HomeCare of Minneapolis, Minnesota

65 Reviews Write a review

Home Care Reviews for SYNERGY HomeCare of Minneapolis, Minnesota

March 27, 2020

By Brendalee L_1

I am a current client of this provider

I am an artist and I go to my studio when there isn't a virus epidemic, and I feel very comfortable leaving my loved one with them. We have liked the people who work with him very much.

March 04, 2020

By Fern C_1

I am a current client of this provider

It's been fine. She just does everything I want her to. In my case, I got sick and then they got sick. I have a new girl now because I was ill for over a month so consequently, I don't have any problems with the person I have now.

February 26, 2020

By Blair G

I am a current client of this provider

They are punctual. I like that they are reliable.

Provider Response

Thanks for the five star review Blair. We continue to strive to provide the highest level of care in the west metro area. Your feedback is most important.

February 18, 2020

By Nancy P_11

I am a past client of this provider

They helped the most with food preparation and personal care. I liked that quality of the caregiver that we had.

February 14, 2020

By Lynell G

I am a current client of this provider

They help by providing care that requires a little more physicality, such as getting him dressed and giving him a bed bath. I like SYNERGY because of past history.

November 27, 2019

By Sue A_2

I am a current client of this provider

It was good. They do exactly what we want them to do. I like that it's easy to contact them.

Provider Response

Thanks for your review Sue. We’re proud of the service we provide. We know we’re not perfect but we’re constantly heading towards that ultimate goal. Thanks for trusting us with your loved one.

November 07, 2019

By Bev M

I am a past client of this provider

It made a big impact because my mom's greatest wish was to die at home. There is no way we could have had that happen were we would be comfortable without them being there. I like their professionalism. They were able to be really personal and caring.

October 29, 2019

By Merle H

I am a past client of this provider

We weren't very satisfied with the people that they sent us. My loved one is 99 years old. We were looking for someone to come in a couple of times a week to sit and talk with her and give us some free time. We only got young girls that could not relate to her at all.

October 22, 2019

By Celia and Pincus W

I am a current client of this provider

They have been a good help with getting through things that family can't handle. They are reliable, nice, and helpful.

October 17, 2019

By Cari S

I am a current client of this provider

I have them 24/7, so I need them all the time. They provide a consistency of care.

October 07, 2019

By Noel G_1

I am a current client of this provider

The caregiver matches up better with him than the company. They are very good at communicating what is available.

October 07, 2019

By Florence O

I am a current client of this provider

I don't know what they could do more, whatever she is doing is in their favor. I like the girl that comes. She does a really good job.

September 27, 2019

By Judy L_1

I am a current client of this provider

They can just keep working on getting consistent staff. I would like a more competent staff.

September 11, 2019

By Anonymous_22

I am a current client of this provider

They help me get dressed and get food. It can be hard for them to find the right person for me.

August 28, 2019

By Midge B

I am a past client of this provider

There were some extenuating circumstances, and things changed daily. We were paying for people to be there while she was in the hospital to have a second set of eyes. There were a couple times where there was a misunderstanding, and things were pretty stressful. They were very accommodating.

August 16, 2019

By Jan R_2

I am a current client of this provider

We have a care companion for him, and it allows me to leave the house. They are very responsive. They acted on things when they needed changing.

Provider Response

Thanks Jan for your review. We enjoyed working with you and your family. These reviews really help us identify areas of opportunity to grow.

August 13, 2019

By Carol S_20

I am a current client of this provider

She needs the help, but she doesn't want the help. My mom prefers my dad to take care of her. I think the caregivers are great. They need to have a larger staff. We need help for my mom on weekends. We are having trouble finding a caregiver. It has been longer than we were hoping.

August 06, 2019

By Anonymous_2256

I am a current client of this provider

It lets me sleep at night. I feel comfortable going to bed at night because they care for him while I sleep. They are very cooperative, and they do nice care. They provide the care we intend to have.

July 26, 2019

By Mary G_18

I am a past client of this provider

It helped a lot. They took a load off of us. I liked that the people who came were very nice.

July 23, 2019

By Linda A_4

I am a past client of this provider

They had to live with me for at least a week, and they anticipated what I needed. They also found exactly what I wanted to eat and they made it. I had personal attention. I was given the office member's home phone number if anything happened, and he did the work if no one else was available.

July 10, 2019

By Ellen H_6

I am a current client of this provider

We can't leave my father alone. They provide companionship and are a pill reminder. They help him dress if it is necessary. I like the consistency of the caregiver. I haven't used them much, but that is what I have noticed.

July 10, 2019

By Gary G_7

I am a current client of this provider

They have helped me with meals and toileting. Their staff has been very good.

July 03, 2019

By Jack G_2

I am a current client of this provider

They assist her in some of her morning activities, like bathing and getting dressed. They are pretty responsive and have provided quality people to administer the services.

June 26, 2019

By Margaret T_2

I am a past client of this provider

The people would come and because they need to verify them, they have to use your phone to check in. I found that awkward. They can improve at helping people take a shower.

Provider Response

Thanks for your review Margaret. The reason we have our caregivers clock in and out from the client’s home phone is for your peace of mind that billing is accurate. We appreciate any and all feedback!

June 20, 2019

By Mel B

I am a current client of this provider

I couldn't do it without them. They sent me excellent caregivers. I like the caregivers that I have. They come a lot.

June 14, 2019

By Helen H_3

I am a current client of this provider

She gives me hope. That is the overall effect the services have on me. They consider their relationship with us because it is not just a business. I like that atmosphere.

May 12, 2019

By DMpls

Other

We were told no problem with care givers weekday mornings, most weeks we are on the schedule for one day. On rare occasions, 3-5 days are covered. The excuse:not enough employees. Aides leave early, would not do light work if it doesn't directly involve patient. Paperwork has been lost, cannot get insurance reimbursement without it. Months have passed. Not a good experience. Very unprofessional. Unreliable.

May 08, 2019

By Terri N_1

I am a current client of this provider

I have only used them once, but I had surgery and they were able to get me back and forth comfortably. I didn't have to stress or worry about anything. I like the customer care availability. They are very flexible and the manager actually came to my work to organize everything with me. It was fantastic.

May 08, 2019

By Mike_1

I am a current client of this provider

They have been here helping my wife, so I can get away. They could take charge more.

May 03, 2019

By Ginny L

I am a past client of this provider

It allowed me to have some time to myself and gave me a little relief. Some of the people were great and some of them were not especially well trained to meet his needs. The people that we had most often were fine.

April 24, 2019

By Scott S_2

I am a current client of this provider

They take care of my Mom the whole time that they are there in the house. I would tell a friend that they are reliable. The caregivers try to match the needs of the people they are serving.

April 15, 2019

By Nick W_1

I am a past client of this provider

I wish we could've had the caregiver longer every day. The caregiver was really good. I would recommend her to anyone.

April 11, 2019

By Susan K_11

I am a current client of this provider

I am very disappointed with the parade of people we have had going through the house, and sometimes, the caregivers didn't show up or were late so we didn't get consistent care. To get a good recommendation, they need to do what they said they would do with providing the 5 consistent caregivers.

April 11, 2019

By Mary P_3

I am a past client of this provider

The caregivers were caring. My mother-in-law was very difficult, and I think they were compassionate. They brightened her day, which helped me out because she was taken care of. The caregivers we had were very friendly and caring. It was easy to get a hold of the office, and they always called back, when I left a message.

March 28, 2019

By Anonymous_1587

I am a current client of this provider

I have a disability, so they help with household chores I can't do on my own. They could provide a higher quality of care.

March 05, 2019

By Sherry H_2

I am a past client of this provider

They could have provided consistent and trained caregivers from the beginning. They should tell the clients what to expect. They should tell them that it is going to take a few months to deliver a consistent care team instead of saying that they have one ready. They should make sure the caregivers are adequately trained.

February 04, 2019

By Anonymous_1489

I am a past client of this provider

Once we got the caregivers trained, things weren't perfect, but it was nice to have an extra set of hands. It is a super stressful time when dealing with a parent like that, and we need someone that knows what they are doing.

February 04, 2019

By Susan D_12

I am a past client of this provider

When she wasn't turning away the caregiver, the care was good, and they did what we asked for. It kept her independent for a little while longer. When it was working, I was very happy with it, but I felt that the agility with dealing with changes wasn't good. I wanted the caregiver to be a little more proactive by observing, reporting, and recommending changes about her and the care, and having better elderly skills with memory issues.

January 18, 2019

By Kim O

I am a past client of this provider

They helped with meals, laundry, and exercise. The people they sent were awesome and they were reliable.

January 15, 2019

By Marilyn C_3

I am a current client of this provider

The provider is very helpful, and kind and takes initiative. They are very accommodating and have good communication.

December 03, 2018

By Anonymous_980

I am a past client of this provider

It has helped me. I had a lot of stress with caregiving for my loved one. They relieved that stress. I could be a normal human being while they took care of my loved one. It was pretty good. They were, for the most part, always on time. They were very conscientious about what they did. I was pleased with them all in all. They were much better than the service we had at the facility my loved one went to.

November 30, 2018

By Lee E

I am a past client of this provider

I was injured so I couldn't clean my house. They kept my house tidy, and did a good job of it. The first caregiver stole from me, but the most recent one was great.

November 29, 2018

By Naomi O

I am a current client of this provider

We have two primary caregivers and both of them have shown love, concern, and care for my mother. I feel like I can trust them. They're flexible, understanding, and they have compassionate caregivers.

November 20, 2018

By Anonymous_769

I am a current client of this provider

There are certain times that the situation is very uncomfortable, but it's helpful when the people are capable to do the work. When people cannot come or cannot do the job, it's very uncomfortable. There are times that it's very, very unpleasant. Most of the job is taking care of people, but the cleaning team is not available. That is a problem. It's not constant, and it depends on who they send. It's very unstable and inconsistent.

October 04, 2018

By Sandy G_1

I am a current client of this provider

They monitor medication and they do some light housework. They're a third set of hands. We have a caregiver from them and she's fine. They're friendly and easy to talk to.

October 03, 2018

By Delores P_2

I am a current client of this provider

They do a great job cleaning, and that is the most helpful thing for me. The caregiver that I have now is very good. They are on time and they talk with mother to try and keep her engaged.

October 03, 2018

By Betsy M

I am a current client of this provider

When he was using them, they were with him 24/7 so they made sure he was safe, they transported him, helped him with meals, and made sure he would take his medications. They are reliable, and their caregivers are well trained.

September 27, 2018

By Diane W_1

I am a current client of this provider

It gives me peace of mind because they are competent people. The help that they send is very good, I confide in them.

September 20, 2018

By Douglas G_1

I am a current client of this provider

Not all aides are the same, but a lot of these aides seem to care about what they are doing compared to other places. I think that they seem to be very easy to work with and they are very congenial.

September 17, 2018

By Fern C

I am a current client of this provider

I have mobility problems, and the services help me do the chores I can't do on my own. My caregiver is very organized.

September 11, 2018

By Diane W_11

I am a current client of this provider

They have supplied good help for him. They are reliable and competent.

September 06, 2018

By Brendalee L

I am a current client of this provider

I am able to go to my studio while they are here. I would be a cranky person if I could not go. They send very good people. They have accommodated the caregivers to us.

January 12, 2015

By Anne49

I am a current client of this provider

Home care for my wife -- Annie -- who's in later stages of Alzheimer's. Care in my absence. Food prep and delivery. Light housekeeping. Supervised toileting. As needed services.

November 16, 2012

By Cindy9

I am a past client of this provider

Synergy HomeCare came through for me when I needed emergency 24-hour coverage for a client on a Friday evening. Mitch came out at 10:00 pm on Friday night to meet with the family. Brooke stayed with me on the phone Friday evening and Saturday morning through all the arranging and details. She continued to be available through the weekend and until care was no longer needed. The client and family were pleased with the caregivers Synergy sent out and Synergy even provided a transfer belt. Synergy was there when I needed them and with the care my client needed. I will definitely be calling them again when I need their help.

September 06, 2012

By JG 1

I am a past client of this provider

My mom is 88 years old, she's wheelchair bound so she can't walk at all. Synergy Home Care offer a 1-hour service every other week, on Saturday and Sunday morning. They did an observation, which is part of the assessment as far as how I take care of my mom and that kind of thing. The diabetes doesn't really factor in because they aren't doing any medication. But she's incontinent, so basically, it's to get her up in the morning and get her in the bathroom and get her dressed for the day and everything. It's going really well, and the reason is because I think we have a good match for the caregiver that's coming and my mom feels comfortable with her. We did have someone initially, the first time we used the service, but it didn't worked out. So I called Synergy Home Care and said it isn't the right match and they sent someone else and it's worked out great. I'm very satisfied at this point. I'm not using the service a lot, but I like having the option if I needed to ask for them to maybe come more often or if I'm in a pinch, I think they would.

April 17, 2012

By Edina36

I am a current client of this provider

My Synergy Home Care provider has given me my life back. As my father needed more and more assistance, I knew I needed help. I had no idea how wonderful it would be to work with Synergy! They have met every need as it has arisen, with quick response, excellent care, and really quality people. I would recommend them to anyone looking at in home care. These are great people! My father has never been happier or better cared for.

November 10, 2011

By LaurenSclesky

I am a current client of this provider

The team at Synergy has been a blessing for our family. My grandmother lives in Minnesota and her family is all out of state. We were looking for someone to provide companion care. I found Synergy through the yellow pages and cannot believe how lucky I got to work with a top notch company. They take the time to understand the personal needs of each individual.I own a home care agency in Michigan and understand the demands of the industry and what it takes to deliver the best care. Synergy stands out among the rest by providing quality care and outstanding customer service. They have been providing companion care for my grandmother for over a year. We have had needs that were immediate and Synergy delivered those with strong communication and excellent help. I would highly recommend their service for your loved one.
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About SYNERGY HomeCare of Minneapolis, Minnesota

Synergy HomeCare provides personal assistance and caring to people in their homes. We offer hourly, daily or live in service for people of all ages. A Proud Member of the AARP National Employment Team. Both AARP & Synergy value the experience that a mature caregiver can bring to someone's life! NO CONTRACTS, JUST CARE! We have employed state of the art time and attendance telephony technology to ensure that your loved one is never without care.

Synergy HomeCare, the most trusted name in non-medical home care, stands out from the rest because we provide home care services to all ages. We can work with anyone in any age range and with any home care need. We also fully understand the importance of both immediate and long distance home care.


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SYNERGY HomeCare of Minneapolis, Minnesota

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