BrightStar Care South Minneapolis Metro/Burnsville

Offers Home Care

29 Reviews
Call (800) 973-1841
BrightStar Care South Minneapolis Metro/Burnsville (800) 973-1841
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Reviews of BrightStar Care South Minneapolis Metro/Burnsville

29 Reviews Write a review

Home Care Reviews for BrightStar Care South Minneapolis Metro/Burnsville

April 10, 2019

By Diane M_2

I am a past client of this provider

I just needed someone to help with medication reminder and just be there for her and help if needed. I was really happy with the nurse that we had, but I was very disappointed in the organization of the office and their communication.

March 21, 2019

By Kelly S_6

I am a current client of this provider

Our nurses act as a daycare for our loved one and they do it in a way that is above and beyond what we expected. They have been really timely. Our nurses always arrive on time and stay as late as they need to to fulfill the services.

March 08, 2019

By Erik _1

I am a past client of this provider

They appeared and did what they were supposed to do and were courteous. I could get away. They were really good, but we didn't have them for long. They were on time, courteous, and efficient.

February 15, 2019

By Stephanie _2

I am a current client of this provider

They help by just being here and doing the daily chores I need done. It frees me up to be more successful. The reason I said 8 is because my parents have had some issues with the agency, mine has been fine though.

December 17, 2018

By Sherry M_6

I am a current client of this provider

The caregiver needs to do a little bit more around the house. When I call in to make arrangements, they are professional.

November 21, 2018

By Donna M_8

I am a current client of this provider

I was laid up for three weeks, and I didn't have to worry a bit about Don. He was well-taken care of. It was not bad at all, compared to what it could have been. I like the nurse that comes over here. She is sharp and she is completely dependable with medication. My husband had another helper while I was in the hospital, and she was just wonderful to him. She got him out walking.

November 07, 2018

By Jacklyn _1

I am a current client of this provider

They help me most by allowing me a break from my son's care. I don't have to worry about him while they are there with him. I can get a sitter in 24-hour notice or emergency support. I love that I don't have to pay them each time they leave.

October 24, 2018

By Anonymous_713

I am a past client of this provider

I think my loved one would have liked more conversation during the care. It's hard to say, since some of the people were okay in what they did. They were not always sure in their care for the patient.

September 29, 2018

By Jerry K_3

I am a current client of this provider

It helps by relieving me of doing the house care and it makes it so that I can devote my time to him. They are reliable and I am more than satisfied with who they send me.

August 28, 2018

By Gayle P

I am a current client of this provider

It made life easier because I don't have to worry about them as much. The CNA's are really good and it's easy to talk to the nurse when I have questions.

June 07, 2018

By Debra T

I am a past client of this provider

They picked up the days that hospice couldn't come, and that helped in that I didn't have to bear the whole burden. It was an extra helping hand when we needed it.

March 08, 2018

By Anonymous

I am a past client of this provider

They were unable to schedule the caregivers they promised. They wasted a lot of my time on intake and then were unable to provide the caregivers. And about half of the caregivers were grossly unqualified. The schedulers sucked and communication was terrible. It made the situation worse. It caused a lot of confusion and fear.

January 19, 2018

By Grace

I am a current client of this provider

I like the caregiver that I have. She is absolutely amazing with me. I cannot stress it enough of how wonderful she is. The services make my life easier because I get help with so many things that I struggle with.

December 14, 2017

By Martha P_2

I am a current client of this provider

I would recommend this location of BrightStar Care because they are much better than my old location. They are much better at communicating. The services provided by BrightStar Care are very good and make my life better because my substitute caregiver will do anything I ask her to do.

December 08, 2017

By Don D

I am a current client of this provider

We've had really good service from BrightStar Care. We don't have daily contact with the caregiver, but when she comes, it's a big impact. She cleans, does my loved one's shower, and does the laundry.

November 08, 2017

By Caragh B_1

I am a current client of this provider

When I first contacted the office, BrightStar Care came out and was wonderful. However, I contacted them again and it took a month for someone to come out and help my mom. I called the office to reschedule and it was 3 weeks until they got anyone out there. It was completely unacceptable. I waited to see how long it was going to take, and finally I called the manager wanting to cancel the contract. The office lady didn't call or leave messages, but she told the manager that she had. She lied to me saying I didn't contact them. BrightStar Care was helpful, it was great to have them come in. There was one instance where there was a mix up with the cleaners that come in and deep clean the house since they didn't come one week. One of the caregivers reported us to the county. I thought that was a bit dramatic. The aggravation that I had to deal with far outweighed the benefit of having BrightStar Care.

November 08, 2017

By Martin B_2

I am a current client of this provider

I would tell a friend that BrightStar Care has great caregivers. The impact is positive by helping beneficially to our needs.

October 20, 2017

By Shirley L_1

I am a past client of this provider

BrightStar Care came right when I needed them. BrightStar Care made my life easier because I was able to go to work.

October 13, 2017

By Annette L_2

I am a current client of this provider

There is a great inconsistency in caregivers. We never know who is coming. We have the care frequently and it is very needed. However they could do much better.

October 13, 2017

By Anonymous_230

I am a past client of this provider

We seemed to get all of the bad caregivers that were there. It was just hard for us. It started out good, but then went to pots. BrightStar Care would keep the caregivers who were padding their hours and who were not trustworthy. These caregivers should not be working at BrightStar Care. It started out great and went downhill from there. It seemed like a job that they just learned as they went along.

September 20, 2017

By Theresa T

I am a current client of this provider

BrightStar Care is good. BrightStar Care has helped me with what I have to do.
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About BrightStar Care South Minneapolis Metro/Burnsville

BrightStar Care South Minneapolis Metro/Burnsville is an in-home care provider serving Bloomington, Minnesota and the surrounding area. BrightStar Care South Minneapolis Metro/Burnsville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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