BrightStar Care South Minneapolis Metro / Burnsville

Offers Home Care

52 Reviews
Call (800) 973-1841
BrightStar Care South Minneapolis Metro / Burnsville (800) 973-1841
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Reviews of BrightStar Care South Minneapolis Metro / Burnsville

52 Reviews Write a review

Home Care Reviews for BrightStar Care South Minneapolis Metro / Burnsville

February 13, 2020

By Myron _1

I am a current client of this provider

They help by getting me moved into my new place. They always follow through on what they say they will do. If they say they will be here at 10 o'clock they are here at 10 o'clock.

February 11, 2020

By Bradley M

I am a current client of this provider

They have made my life easier, and my legs are much better because of them. They have been prompt, and I like the provider that comes.

February 07, 2020

By Ginger D

I am a current client of this provider

They could show up which would be more helpful to him because they sometimes just don't show up. I have a couple of employees who have been coming on a long-term basis.

January 23, 2020

By Mavis N

I am a past client of this provider

They kept the same staff and sent a caregiver that was absolutely great. All of them were very good. They kept the same time with him the whole time he needed them.

January 21, 2020

By Deanna V

I am a current client of this provider

They are very compatible to our schedule and I don't have to make an appointment to go somewhere; they come to me. The nurses are very hospitable, easygoing, adaptable, and easy to arrange.

January 10, 2020

By Jennifer D_7

I am a past client of this provider

I don't think they could have made my life easier. They were very easy to work with.

December 17, 2019

By Donna B_15

I am a current client of this provider

They do light housekeeping for us and make meals at lunch. I've had some problems with the aides that have come to my home. Some aides don't even show up. They do the things the way they want to and not the way I ask. They used too much supplies, and I asked them to slow down.

December 17, 2019

By Paul D_1

I am a current client of this provider

The most helpful is that they do a good job of wrapping my wounds. The woman that comes to see me is very good and very efficient.

December 13, 2019

By Florence _1

I am a past client of this provider

They made his life easier by playing cards with him, and he loved that. They were good at entertaining him, and they helped him exercise and walk. I liked that they were very prompt, dependable, and caring.

December 10, 2019

By Donald _2

I am a current client of this provider

When I went out of town, everything was good while I was gone. I told my support group about BrightStar Care and how great they are.

November 16, 2019

By Anonymous_2854

I am a current client of this provider

I think the services will help more in the future. I have been declining, so I am sure they will help me stay at home. They do whatever I want and need.

November 12, 2019

By Elizabeth C_16

I am a current client of this provider

They provide a social component for my grandfather. The first time we used them, we got a female caregiver, but we would have liked a male. They could have asked about our preferences beforehand.

November 08, 2019

By William _8

I am a current client of this provider

I don't have complaints, but nobody is perfect. The nurse was over the other day. So far, it has been really great. The other day, my caregiver was late, but he called to let me know.

October 11, 2019

By Mary Lou J

I am a current client of this provider

We do a morning routine. They help with bowel movements, range of motion, and preparation for the day. They're responsible, and they do what they say they'll do and follow up. I have a good person.

October 11, 2019

By Kelly S_6

I am a current client of this provider

It allows us to function as a family while still getting treatments in our home. It is really individualized. We have a standard routine and schedule, so we know the people who are coming into our home.

October 08, 2019

By Jean O_1

I am a current client of this provider

She is efficient, and I don't have to tell her what to do because she knows what to do. I love my caretaker because she is wonderful. My caretaker is kind, friendly, and is a sweetheart.

September 10, 2019

By Stephanie _2

I am a current client of this provider

They have helped the most by sending a caregiver out and by being here. I like that it has been easy to communicate, and the caregivers they send out have all worked out well.

September 10, 2019

By Tom B_8

I am a current client of this provider

They give me a break, and I know that my significant other is in good hands. They have a very nice relationship. They're very well run and professional. They're very competent and easy to work with.

September 06, 2019

By Anonymous_2426

I am a past client of this provider

They could have had better and more direct communication with me when the caregivers couldn't come. I liked that their caregivers seemed to be well trained.

August 13, 2019

By Anonymous_1462

I am a current client of this provider

They clean the house and do some of my chores. They let you know if someone isn't going to be there or is going to be late.

August 13, 2019

By Patrick _2

I am a current client of this provider

The woman who comes is just excellent, and she takes my husband out. He always has a good time. The quarterly visits are not necessary in my case. There have been some problems with them getting the billing info from the insurance company.

July 19, 2019

By David _5

I am a current client of this provider

I've had problems with getting around, so they help me with getting out. They're on time, and they very adequate with the work that they do.

June 20, 2019

By David _3

I am a current client of this provider

They change my clothing. I need help because I have a bad back. They help a lot with my socks and in the shower. I think they are responsible and good people. They know what they are doing.

May 14, 2019

By Marlene B_1

I am a current client of this provider

The caregiver talks to my loved one and makes sure they have their lunch. The caregiver does a beautiful job. It's nice to have someone here to do things that I can't do. We adore the caregiver who comes and my loved one likes them, which is a big deal. We went through a lot of people to find our caregiver. The people I deal with are wonderful.

April 10, 2019

By George _1

I am a current client of this provider

They don't make much of an impact. They bathe him, clean his bathroom, and bedroom. They help with laundry and change his bedding. They also do light housekeeping. They are always on time and do what they're supposed to do.

April 10, 2019

By Diane M_2

I am a past client of this provider

I just needed someone to help with medication reminder and just be there for her and help if needed. I was really happy with the nurse that we had, but I was very disappointed in the organization of the office and their communication.

March 08, 2019

By Erik _1

I am a past client of this provider

They appeared and did what they were supposed to do and were courteous. I could get away. They were really good, but we didn't have them for long. They were on time, courteous, and efficient.

December 17, 2018

By Sherry M_6

I am a current client of this provider

The caregiver needs to do a little bit more around the house. When I call in to make arrangements, they are professional.

November 21, 2018

By Donna M_8

I am a current client of this provider

I was laid up for three weeks, and I didn't have to worry a bit about Don. He was well-taken care of. It was not bad at all, compared to what it could have been. I like the nurse that comes over here. She is sharp and she is completely dependable with medication. My husband had another helper while I was in the hospital, and she was just wonderful to him. She got him out walking.

November 07, 2018

By Jacklyn _1

I am a current client of this provider

They help me most by allowing me a break from my son's care. I don't have to worry about him while they are there with him. I can get a sitter in 24-hour notice or emergency support. I love that I don't have to pay them each time they leave.

October 24, 2018

By Anonymous_713

I am a past client of this provider

I think my loved one would have liked more conversation during the care. It's hard to say, since some of the people were okay in what they did. They were not always sure in their care for the patient.

September 29, 2018

By Jerry K_3

I am a current client of this provider

It helps by relieving me of doing the house care and it makes it so that I can devote my time to him. They are reliable and I am more than satisfied with who they send me.

August 28, 2018

By Gayle P

I am a current client of this provider

It made life easier because I don't have to worry about them as much. The CNA's are really good and it's easy to talk to the nurse when I have questions.

June 07, 2018

By Debra T

I am a past client of this provider

They picked up the days that hospice couldn't come, and that helped in that I didn't have to bear the whole burden. It was an extra helping hand when we needed it.

March 08, 2018

By Anonymous

I am a past client of this provider

They were unable to schedule the caregivers they promised. They wasted a lot of my time on intake and then were unable to provide the caregivers. And about half of the caregivers were grossly unqualified. The schedulers sucked and communication was terrible. It made the situation worse. It caused a lot of confusion and fear.

January 19, 2018

By Grace

I am a current client of this provider

I like the caregiver that I have. She is absolutely amazing with me. I cannot stress it enough of how wonderful she is. The services make my life easier because I get help with so many things that I struggle with.

December 14, 2017

By Martha P_2

I am a current client of this provider

I would recommend this location of BrightStar Care because they are much better than my old location. They are much better at communicating. The services provided by BrightStar Care are very good and make my life better because my substitute caregiver will do anything I ask her to do.

December 08, 2017

By Don D

I am a current client of this provider

We've had really good service from BrightStar Care. We don't have daily contact with the caregiver, but when she comes, it's a big impact. She cleans, does my loved one's shower, and does the laundry.

November 08, 2017

By Caragh B_1

I am a current client of this provider

When I first contacted the office, BrightStar Care came out and was wonderful. However, I contacted them again and it took a month for someone to come out and help my mom. I called the office to reschedule and it was 3 weeks until they got anyone out there. It was completely unacceptable. I waited to see how long it was going to take, and finally I called the manager wanting to cancel the contract. The office lady didn't call or leave messages, but she told the manager that she had. She lied to me saying I didn't contact them. BrightStar Care was helpful, it was great to have them come in. There was one instance where there was a mix up with the cleaners that come in and deep clean the house since they didn't come one week. One of the caregivers reported us to the county. I thought that was a bit dramatic. The aggravation that I had to deal with far outweighed the benefit of having BrightStar Care.

November 08, 2017

By Martin B_2

I am a current client of this provider

I would tell a friend that BrightStar Care has great caregivers. The impact is positive by helping beneficially to our needs.

October 20, 2017

By Shirley L_1

I am a past client of this provider

BrightStar Care came right when I needed them. BrightStar Care made my life easier because I was able to go to work.

October 13, 2017

By Annette L_2

I am a current client of this provider

There is a great inconsistency in caregivers. We never know who is coming. We have the care frequently and it is very needed. However they could do much better.

October 13, 2017

By Anonymous_230

I am a past client of this provider

We seemed to get all of the bad caregivers that were there. It was just hard for us. It started out good, but then went to pots. BrightStar Care would keep the caregivers who were padding their hours and who were not trustworthy. These caregivers should not be working at BrightStar Care. It started out great and went downhill from there. It seemed like a job that they just learned as they went along.

September 20, 2017

By Theresa T

I am a current client of this provider

BrightStar Care is good. BrightStar Care has helped me with what I have to do.
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About BrightStar Care South Minneapolis Metro / Burnsville

BrightStar Care South Minneapolis Metro / Burnsville is an in-home care provider serving Bloomington, Minnesota and the surrounding area. BrightStar Care South Minneapolis Metro / Burnsville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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