BrightStar Care East Lansing

Offers Home Care

60 Reviews
Call (800) 973-1841
BrightStar Care East Lansing (800) 973-1841
PocEocHcp cert

Reviews of BrightStar Care East Lansing

60 Reviews Write a review

Home Care Reviews for BrightStar Care East Lansing

June 26, 2018

By Mark B_8

I am a current client of this provider

I would say they are nice people, they provide good service, and my dad likes them. They have helped most by supplying the nursing care my dad needs.

June 26, 2018

By Beth D_3

I am a current client of this provider

They are friendly people and they do what they say they're going to do. It gives me peace of mind knowing he's taken care of while I'm gone.

June 26, 2018

By Kim _4

I am a current client of this provider

They seem to respond in a timely manner when I call them. They make sure she doesn't hurt herself.

June 21, 2018

By Nancy W_13

I am a past client of this provider

I thought they were excellent and most of the people that they sent us were very good. I think they provide very good, quality care. I felt more secure leaving the house with someone being with my loved one.

June 13, 2018

By Cindy S_16

I am a current client of this provider

So far, they have been very professional. It is nice to have the respite care that I can depend on.

June 13, 2018

By Tom R_4

I am a past client of this provider

Their service was excellent but they were a little pricey. The caregivers were knowledgeable and very caring. The caregivers seemed to be able to care for my wife single-handedly so that I could do other things.

June 08, 2018

By Linda T_8

I am a current client of this provider

They seem pretty flexible to change schedules and to work with us. It helps us take care of my dad. They attend to his needs.

May 29, 2018

By Mary L_2

I am a current client of this provider

They're Joint Commission certified and other agencies aren't. I think it's the patient's mindset. If it were up to her I'd be here around the clock and never leave.

May 23, 2018

By Ruth G

I am a current client of this provider

I would tell a friend that they take care of me and they check up on me while they are here. If anything goes wrong, they are here to deal with it and they have been cleaning the house for me.

May 04, 2018

By Alvin "Bud" V

I am a current client of this provider

They're efficient, caring, and they work hard. They come in twice a week and they give me comfort. I'm pretty much disabled and I depend on their help. It's not very often, but it's important to me.

May 04, 2018

By Frank B_2

I am a current client of this provider

The service is very efficient and nice. They work around the house for me, doing odd jobs.

May 04, 2018

By Eleanor G

I am a past client of this provider

I liked the services they provided and the people that came here were fine. It was less stress on me to take care of Walter.

April 24, 2018

By Patricia O_2

I am a current client of this provider

They need to keep me with the caregiver that they start me with. The people that have been here have been good though. I think if we could afford to do more it might make it a little better but she needs more than a couple days a week and needs someone that she really trusts.

April 24, 2018

By Carolyn L

I am a current client of this provider

Most of the caregivers have been pretty good and are well trained. My loved one has gotten better so she doesn't need as much help as she used to.

April 23, 2018

By Debbie P_10

I am a current client of this provider

The nurse that comes over is great and does a great job, but I don't have anybody cleaning. They don't seem to do things the way they're supposed to, so I just don't have them now. The nurse is the only person that does a great job for me. That's the only person I count on.

April 04, 2018

By Paul F_2

I am a current client of this provider

They are prompt, courteous, and reliable. They could contact me a little more regarding scheduling

April 04, 2018

By Frieda J

I am a current client of this provider

I had 8 different people, and I didn't like that, but that problem was resolved. I do not need that much help. I am still able to do a lot of things myself.

April 04, 2018

By Esther B_1

I am a past client of this provider

There was a time when the caregiver left when she wasn't supposed to, and she left my mother, who has Alzheimer's, alone. There was an error with medication, but the agency just blew it off. They didn't reimburse us or talk to us about it, so I was very upset. They didn't seem apologetic.

March 21, 2018

By Linda H

I am a past client of this provider

BrightStar Care was very responsive to my needs, especially given it was right around the Christmas holidays. They did everything they could. My husband couldn't walk and I couldn't move him in bed very easily because I have a sore back. BrightStar Care made it a lot easier for me.

March 19, 2018

By Joan T_5

I am a current client of this provider

I called at closing on a Friday night and they had someone the next morning doing something. I live out of town, and my sister lives a mile away. We try to pick up the slack, but they have helped a lot.

March 05, 2018

By Marie P_1

I am a current client of this provider

BrightStar Care is prompt and organized. They are good communicators, and the lady that they send us is on top of everything that we need. They are able to be present and give the client direct assistance with walking or anything that we need. They make the morning much easier when they are here.

March 05, 2018

By Constance "Connie" W_1

I am a current client of this provider

I like the caregivers. They are very tentative with my aunt. They are friendly and cooperative. They step out of their comfort zone to help out. We have the same caregiver during each shift Monday through Friday. It helps my aunt to relax and not see a different caregiver.

March 05, 2018

By Barbara R_8

I am a current client of this provider

For one thing, they have good people who come to help me. They know what they are doing and fill me in on what they are doing and why. The person who helps me shower, shampoo and curl my hair just brightens my day and helps my attitude very much.

February 14, 2018

By William C_14

I am a current client of this provider

I have no reason not to recommend them. They're clean-cut and get the job done. They don't mess around. They do my thinking for me. They take all the guesswork out of the business of living.

February 14, 2018

By Beverly C_7

I am a current client of this provider

They are caring, and their dedication is great. They make sure that they live up to their word. They help him because Scott totally disabled. They do everything that they need to do.

January 18, 2018

By Grady S

I am a current client of this provider

I think the people that I have interacted with have been good all the way through. I wouldn't keep coming back if I weren't happy. Some of the things I would not be able to do if I didn't have adequate care. Their attitude makes things easier and they seem to care whether or not they are doing a good job. It would make my life not as good if I didn't have them.

January 09, 2018

By Anonymous_1257

I am a current client of this provider

I like the caregiver that they provided for me. I know I could go find someone else to do the job but I choose to stay with them because of my caregiver. They do everything I need; for example, they go shopping and do the cleaning and the wash. Whatever I need done, they are willing to do it an do a good job.

December 14, 2017

By James W_1

I am a past client of this provider

BrightStar Care was very accommodating in making adjustments to the care. The services made life easier by giving me someone who could care for my dad.

December 07, 2017

By Don G

I am a current client of this provider

BrightStar Care has done a good job. I wish all the caregivers would be better trained on how to work with people with dementia. The caregiver is good at keeping my loved one calm.

December 06, 2017

By Linda M_4

I am a past client of this provider

BrightStar Care had caregivers that were ready to help whenever we needed them to. BrightStar Care didn't pass down the notes that they collected regarding my mother to the caregivers that were caring for her. They should have passed the notes down in order to ensure a good match for my mother.

December 06, 2017

By David R_8

I am a current client of this provider

The services from BrightStar Care have been very helpful and the caregivers are very nice people.

December 01, 2017

By Helen P_4

I am a current client of this provider

BrightStar Care is very nice. BrightStar Care helps her get out of bed and they do dishes.

December 01, 2017

By Randy J

I am a current client of this provider

BrightStar Care keeps in touch with us. They go the extra mile and are concerned about us. BrightStar Care makes life easier by answering our questions and providing good quality care.

November 20, 2017

By Amy D_2

I am a current client of this provider

BrightStar Care has really good communication, and my mother is very happy with her caregivers. BrightStar Care has given a great sense of security for my mother, and has given me peace of mind.

November 17, 2017

By Tim T_2

I am a current client of this provider

The caregivers are on time, courteous, professional, and very helpful. Having those second pair of hands makes a huge difference, and the caregivers get me where I need to go.

November 14, 2017

By Janet H_2

I am a current client of this provider

BrightStar Care is very positive. They are timely. The services from BrightStar Care make life easier by allowing me to go and run errands outside of the home.

November 14, 2017

By Ruth G_3

I am a current client of this provider

I would tell others that BrightStar Care is a good company to hire because of the help they give and the great work they do. The services make my life easier because I don't have to do all the work.

October 24, 2017

By Loann S_1

I am a past client of this provider

BrightStar Care bent over backward to get us coverage and fulfill our needs. BrightStar Care made things so much easier for my loved one and for the family.

October 23, 2017

By Jacob _1

I am a past client of this provider

BrightStar Care will bend over backwards to accommodate me. As far as matching caregivers that fit with my needs. They will accommodate with payment methods. They are still working out the kinks. I was not a huge fan of the care notes. I do not give a 10 because of the staffing challenges.

October 06, 2017

By Lorraine S_3

I am a current client of this provider

I think that BrightStar Care is very dependable. I needed BrightStar Care for a short time, and I will need them in the future when I need them.

October 06, 2017

By Franklyn A_1

I am a current client of this provider

I would refer BrightStar Care to others because they've been nice to me. The caregivers from BrightStar Care are friendly and helpful, and they've been willing to help in whatever way I needed.

September 27, 2017

By Yvonne M

I am a current client of this provider

I would not recommend BrightStar Care because their caregivers have stolen from my loved one. BrightStar Care makes life easier when they are being dependable, but not when they are falling asleep at night.

September 27, 2017

By Debbie P_3

I am a current client of this provider

Everybody that BrightStar Care has provided me with has been really nice. BrightStar Care has made my life easier by doing whatever I have asked them to do.

September 22, 2017

By Howard B

I am a past client of this provider

My hesitation in recommending BrightStar Care is because I needed two people with them, and there was only one constant. I had help getting my loved one out of the shower and taking him to the restroom, so that took a load off my mind. I could go to work every afternoon.

September 11, 2017

By Norma T

I am a past client of this provider

I would tell others that BrightStar Care was quick to respond. They provided help and their staff was on time.

September 11, 2017

By Nickie V

I am a current client of this provider

BrightStar Care responds very quickly when there are concerns or questions. There's oversight. I don't have to worry thanks to BrightStar Care because I know she is being taken care of.

August 08, 2017

By Patricha N

I am a current client of this provider

If you need someone to come help your loved one, BrightStar Care is a good choice. We are still getting used to getting the services, but things have been going pretty well. I feel like the caregiver that they have sent out is someone that we can be comfortable with. My daughter feels comfortable with the caregiver.

August 08, 2017

By Shelly S

I am a past client of this provider

I would tell a friend that BrightStar Care had really nice people. BrightStar Care helped me the most with taking a shower.

August 08, 2017

By Arthur V

I am a current client of this provider

BrightStar Care has some great employees, but I don't have any control on what caregiver I see. Some of them need help with training. BrightStar Care does a good job at making life easier because they fix my meals and drive me to appointments.

July 27, 2017

By Beverly C_1

I am a current client of this provider

BrightStar Care has been really reliable for any type of care we have needed. They are really organized. The services from BrightStar Care help us to have someone there when we need them.

July 19, 2017

By Pauline B_1

I am a current client of this provider

BrightStar Care actually gives good care. The problem is that we aren't always sure BrightStar Care will be here. Most of the time, they are accommodating, but we had an issue once.

July 19, 2017

By Joan C_4

I am a current client of this provider

I would tell others that BrightStar Care is a good company because they take care of their clients. The services have made my life easier because they take good care of me. The caregivers helped me in the hospital.
See all Home Care reviews (60) See fewer reviews

About BrightStar Care East Lansing

BrightStar Care East Lansing is an in-home care provider serving East Lansing, Michigan and the surrounding area. BrightStar Care East Lansing offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Request Info

Request Info

BrightStar Care East Lansing

  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.