Home Instead - Birmingham, MI

Offers Home Care

56 Reviews
Call (866) 936-1978
Home Instead - Birmingham, MI (866) 936-1978

Reviews of Home Instead - Birmingham, MI

56 Reviews Write a review

Home Care Reviews for Home Instead - Birmingham, MI

May 26, 2020

By DoraG

I am a current client of this provider

I have relied on Home Instead services since 2012 & am very impressed. I receive assistance with shopping, bathing, medical appointments, & outings for fun. Home Instead enables me to enjoy life. During the current quarantine the Grandpad tablet that Home Instead Birmingham Michigan provided, allows me to communicate independently, via video calls, to my family, who are located throughout the country. The caregiver, and my tablet, have helped me be more connected to family and friends. I recommend Home Instead Birmingham to anyone who wants to increase their independence & safety, & get more enjoyment out of life!

May 26, 2020

By jlp2020

I am a current client of this provider

Very helpful and knowledgeable. Care givers are kind, friendly and helpful. Wonderful company!!! I’m so happy that Home Instead was recommended to me.

February 26, 2020

By 2Sisters

I am a current client of this provider

It took several months to find a decent fit. The girl I have now is almost as good as me! I trust her w my husband so I can get out of the house. She does anything I ask of her w no problem ❣

October 13, 2019

By Pammy55

I am a current client of this provider

We use Home Instead for our father and it’s been a true blessing as it has improved his health and overall quality of life. His caregiver Ilene goes above and beyond with managing his home including all of the cooking, cleaning and laundry. She also provides him companionship and keeps him engaged with conversation. She never sits down, she is always on the move getting things done that sometimes we didn’t even realize needed to be done. We are truly grateful for her.

October 03, 2019

By stanly89

I am a current client of this provider

I like all the caregivers that are with me at all times. They are always on time and ready to pitch-in. Very good, Every time I had a request it has been met.

September 28, 2019

By KristiG

I am a current client of this provider

My mom’s caregiver Carol has gone out of her way to assist my mom and has been very helpful and patient with her. She has become a very valuable part of my moms care team.

September 25, 2019

By krismellebrand

I am a past client of this provider

We hired Home Instead to provide caregivers for my brother who had Parkinson's Disease. He lived with our mom who was 90 at the time. Every caregiver was kind, helpful and respectful. They took excellent care of my brother. They were also very helpful to our mom. When my brother ended up in the hospital shortly before he died, the nurses were surprised that he was in such good condition, especially his skin. The agency did a great job making sure that our favorite caregivers came as often as possible. It seemed like the caregivers were also well trained. I always felt confident that my mom and brother were in good hands and safe.

September 18, 2019

By Ann M S

I am a current client of this provider

Home Instead has been an invaluable resource for our family. They are extremely responsive to our requests. The caregivers always show up on time. Becky (nurse) is so attentive and always makes sure she calls me after visiting to let me know if she sees any issues. More than once, she has detected an issue that we would not have been aware of if she wouldn't have been there and we were able to address it with my Mom's physician. We have been using Home Instead for 1 1/2 years full time for my mother and we do not know what we would do without them.

September 17, 2019

By NSD

I am a current client of this provider

We have used Home Instead for the past month and the providers, particurlarly Grace M. have been great. Grace does a great job of taking charge and anticipating needs with my parents. She is very patient with my mother and helps both in terms of light housekeeping, companionship and support during daily activities. We have been very happy with the service.

March 16, 2018

By DougT

I am a current client of this provider

I have worked with HomeInstead for several years, they have consistently provided very qualified and quality people to assist my 91 year old mother. Starting at the top with Bert, THROUGHOUT THE ENTIRE COMPANY, they have a culture of service, response and understanding. They deserve a thumbs up !!!

October 27, 2017

By Professional Guardian

Other

Excellent company. Caring, Professional and Competent

August 21, 2017

By Holly

I am a current client of this provider

Staff is very caring and skilled. Diana, the RN, is not only caring but goes out of her way for my mom.

August 21, 2017

By Gene

I am a current client of this provider

Our care provider, Sharon, does an incredible job for my mother Dora. She does "everything" that my mother requests. Our family appreciates all that Sharon does and the wonderful friendship she has developed with my mother.

August 16, 2017

By Mac42

I am a current client of this provider

The quality of the people and your systems. Importantly the people provide care in a low key fashion and are professional and caring.

July 17, 2017

By Dan

I am a current client of this provider

Debra is first rate.

July 17, 2017

By Janet

I am a current client of this provider

Friendly, helpful, and knowledgeable caregivers.

July 17, 2017

By Ester

I am a current client of this provider

My caregiver is professional and caring. I'm still in my home because of her.

July 17, 2017

By Patricia

I am a current client of this provider

Very happy with Home Instead. Very reliable, great caregivers.

May 27, 2017

By joanne716310

I am a current client of this provider

Home Instead has provided ongoing caregiving for our mother. All of the caregivers are kind, compassionate and reliable. Thank you so much.

May 22, 2017

By nancy422621

I am a current client of this provider

Everyone is so kind and respectful. They always respond immediately to our needs. They have done a wonderful job matching caregivers to my mom's needs and personality.

May 19, 2017

By michael411285

I am a past client of this provider

An outstanding provider of caregiving personnel. They match the caregiving needs to the patient/client in an absolutely superb method. My wife had the very best. She was blessed to have Alma care for her.

May 18, 2017

By irene132845

I am a current client of this provider

Couldn't be better!

May 10, 2017

By Janet483818

I am a current client of this provider

Home Instead is delightful!

May 03, 2017

By Richard417184

I am a current client of this provider

We are very thankful to have Debbie of Home Instead as our caregiver. She is like a family to us. She is very attentive to most of our needs. She is very observant and organized when she is with us and in every way possible. We all work together as family, trying to help each other in any way. Debbie is our angel.

April 29, 2017

By Marlene142364

I am a current client of this provider

Phyliss is a self-starter, approachable, kind and caring. She is amazing and a joy to have come to my home. I'm blessed to have her.

April 18, 2017

By Mike480628

I am a current client of this provider

The support of the local office and the caregivers has been outstanding. Alma is the caregiver and she is doing an excellent job for my father. I'm one of four siblings involved, and we literally have no concerns or complaints which is impressive.

February 27, 2017

By cb2017

I am a current client of this provider

Home Instead Senior Care which we have had for both of my parent. They were present when my father passed away and I honestly have never seen more caring individuals in their careworkers. My mother who has aphasia and disabilities from a stroke has needed 24 hour care. What beautiful people we have encountered while using Home Instead, and quite honestly they have become like family. They go above and beyond in their care. They work with you to make sure you are provided with whatever needs you may have for a loved one. They have met any and all of our requests and if we needed to change something have done so almost immediately. They come out to the home to access what type of care is needed, spend time with the person that needs care and take the time to really listen to them, ease any concerns that they may have etc. The owner and his wife have a huge heart for the seniors and the care that they receive, and this also follows through with their entire staff. They made this transition for us very easy and lifted any reservations that we may have had. I would highly recommend Home Instead to anyone looking for care for their loved one.

May 10, 2016

By JohnMBIPO

I am a current client of this provider

We are using Home instead. It seems OK. They are doing mostly housework and minimal personal care. I think they are very compassionate, very thoughtful, very caring, and very sensitive to the specific needs of the individual. They respect and maintain their independence where they want to be independent.

November 17, 2015

By Maggie's mom

I am a current client of this provider

My mom is a client and she loves her care giver Marcia I've even noticed the change in my mom she smiles more then before Home Instead. Really does a good job picking caregivers that are caring and loving people.

June 13, 2014

By Wchandler

I am a current client of this provider

The company is accommodating and individualized for each patient's unique needs. The company is committed to ensuring the right fit with client and caregiver. Compassion, Christian, trustworthy, caring, comforting and supportive. I felt I could leave my parents in capable hands. The stress and burden of caring for my loved one was eased. We all felt safe. They truly are the gold standard!

June 11, 2014

By CatGal

I am a current client of this provider

I tried several other agencies before I found Home Instead. I have never been happier -- dealing with the office and the caregivers has been a great experience. They are very professional and I have recommended them to many friends.

March 29, 2014

By Mr. W1

I am a current client of this provider

Susan, Terry and Robyn have all been wonderful! We are completely happy with Robyn. I promised my wife we wouldn't put her in a facility, but she never got well enough to come home. We loved Home Instead while she was at home.

March 24, 2014

By Erika5

I am a current client of this provider

Prompt, calming sitters kept watch well. Thank you

March 20, 2014

By Mrs. R1

I am a past client of this provider

Jerry was a chauffer, helper, took care of my walker, helped me shopping at Aces, he carried things for me when they got heavy, he was a careful driver, and I enjoyed his company.

March 20, 2014

By Karen88179550

I am a current client of this provider

The caregivers are very calm, soft voiced, efficient and willing to do whatever I ask. They do the laundry.

March 19, 2014

By Mrs. H2

I am a current client of this provider

Glenna is super! Her personality, her willingness to help....she is all that! She does all she can for me; all that I need!

March 19, 2014

By Sue L.1

I am a current client of this provider

Everything was fine. We were really happy. All the women were very nice and very helpful. Yes, we would recommend Home Instead!

March 14, 2014

By Michelle46

I am a current client of this provider

They are always willing to do whatever is needed.

March 14, 2014

By Joan O2

I am a current client of this provider

Sheila was just fabulous. She offered to do things without me even asking! She even went back home while I was see the doctor to get the flowers I had forgotten to bring to give to the doctor.

March 14, 2014

By Beth W1

I am a current client of this provider

Robyn cares for my father, but when mother had a fall this past week, Robyn called me so I could take her to the hospital and have stitches put in. Robyn is very good. She helps with cleaning and is always asking what else she can do.

March 14, 2014

By Carol M's daughter1

I am a current client of this provider

Whatever concerns arise in caring for my mother are always addressed together. They are always on top of everything...if one person couldn't get to it, it was usually the GM, and we got everything straightened out.

March 04, 2014

By Mrs. N1

I am a current client of this provider

Pattie does a great job, and I would give her five stars, but we haven't had her here enough times to know if I would call her 'excellent.'. She is very kind and I enjoy her company.

September 27, 2013

By Michelle35

I am a current client of this provider

They are always willing to do whatever is needed.

September 27, 2013

By Jsmith1

I am a current client of this provider

Prompt, calming sitters kept watch well. Thank you

September 27, 2013

By Mrs. K's daughter, Karen

I am a current client of this provider

The caregivers are very calm, soft voiced, efficient and willing to do whatever I ask. They do the laundry.

August 22, 2013

By dblynn

I am a current client of this provider

My mom is using Home Instead. They do a pretty good job. I liked the little extras they do like paint my mom's fingernails and all the other fun things they do for her and they give her someone to talk to. Some of their employees though aren't just that reliable. But the company itself is really good at replacing someone if that person can't make it that day to care for my mom. It would be nice though to get the same person every week, but right now they have a schedule for 3 different people for 5 days a week and even then some of those people can't make it so they replace them.

March 11, 2013

By TomS2012

I am a past client of this provider

I used them to care for my mother. They were everything advertised. Very impressive company.

December 25, 2011

By Social Worker # 1

I visited this facility

I think that Home Instead Senior Care Services is an excellent choice for individuals that live independently and who prefer to live independently in the privacy of their own homes and that need some additional outside supportive care and assistance for themselves, a friend or a family member. They provide their clients with an array of supportive services and assistance. They provide their clients with personal care and assistance; dressing, grooming, bathing, medications assistance and reminders, meal preparation, transportation to medical appointments, shopping, housekeeping and laundry. Their services are tailored fitted to fit into their clients' individual needs. Their team of Skilled and trained Nurses evaluate and access their clients individual Plans of Care that is needed for them. They encourage their clients' health and independence to their most maximum levels that is possible for them individually. They provide their clients with a safe and secured environment. Their staff is team and task oriented in their job duties and their job performances as well. They also provide an array of varied hours for their clients to fit their clients' individual needs and that is necessary for them. They provide short and long term visits and care for their clients from 2 hour a day to 24/7 a day on a daily basis. In general, I would have to rank Home Instead Senior Services on a five stars rating for their excellence and expertise in home care providers.
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About Home Instead - Birmingham, MI

homeinstead.com

Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Birmingham, MI

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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Home Instead - Birmingham, MI

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