BrightStar Home Care

Offers Home Care

23 Reviews
Call (800) 973-1841
BrightStar Home Care (800) 973-1841
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Reviews of BrightStar Home Care

23 Reviews Write a review

Home Care Reviews for BrightStar Home Care

April 12, 2018

By William W_4

I am a current client of this provider

They are very good. They do an excellent job. They are kind, pleasant, and friendly. They come in here and take care of my bathroom, my bed, and watch me take a shower.

April 05, 2018

By Lewis G

I am a current client of this provider

What comes to me is the fact that we've had some really good caregivers and I finally called and said that I wanted more mature caregivers as opposed to the younger caregivers because they have more life experience, and so for the most part, they've sent more mature caregivers. The fact that I can plan and use different hours has helped me the most because normally I was getting someone three times a week in the mornings but I needed to make changes to that and I found that very convenient.

March 28, 2018

By Linda D_1

I am a current client of this provider

They are very efficient. They have gone the extra mile to accommodate my loved one who has an interesting schedule.

March 19, 2018

By Jim W_10

I am a current client of this provider

All of the aides are always on time, and they are very pleasant and caring people. It is too good to be true.

March 09, 2018

By Janet D_4

I am a current client of this provider

They are quick to provide services and they have quality care takers. There was an event here in Michigan and one of the caregivers was unable to come to my father's house. They were able to have my parent's other caregiver stay a little bit longer.

February 06, 2018

By Frank T_2

I am a past client of this provider

They were prompt, polite, and did everything they needed. My husband warmed up to them immediately. They had a wonderful rapport. Two caregivers even came to his funeral. They allowed me to do my own thing, and they just took over.

January 10, 2018

By Lisa _1

I am a current client of this provider

I have only had one negative experience with the company. I was 15 minutes late to get home, and when I arrived, the caregiver stormed out of the house. I was parked behind her, so I had to move my car, and she did not speak with me or give me her number to call her. She just stormed out without talking to me. Then I found out she did not really provide any services to my mom that day. Other than that, my mom has been very pleased with all the other caregivers. They feed her and keep her company. They keep her happy.

January 10, 2018

By Beverly S

I am a current client of this provider

They are compassionate. The aides I have go above and beyond the call of duty. The aide does everything that I tell her to do, like laundry, light housework, and changing the bedding. When I'm in a lot of pain in my leg, she helps me get into the shower.

November 17, 2017

By Carla M_3

I am a past client of this provider

I would recommend BrightStar Care because the caregiver that they sent was wonderful with my dad! She handled just about anything that came her way with grace, and there were some times when I wouldn't have wanted to tackle it! The service has made my life easier because the caregiver helps my father, prepares his meals, and does his laundry.

November 07, 2017

By Mary B_41

I am a current client of this provider

The caregivers go above and beyond. Our life is easier because our caregivers do things that our family just can't handle.

October 23, 2017

By Anonymous_1296

I am a current client of this provider

BrightStar Care is reliable and a very good agency. The services from BrightStar Care have been very good. They have made life easier by assisting and doing some light household work.

October 09, 2017

By Lewis G_2

I am a current client of this provider

I would recommend BrightStar Care because they're usually prompt, and they're very friendly. I would say probably about 2/3 of the caregivers are very helpful, and 1/3 are not so helpful. Those ones are inexperienced and not understanding what's needed. I've had some really good people, but there have also been some bad people. The service has helped because BrightStar Care is very accommodating. I had regular hours, and the hours were not working out, so I made changes, and they were very accommodating.

September 28, 2017

By Patrick B

I am a current client of this provider

BrightStar Care's caregivers are clean, they are straight up, they do a good job, they ask you what they can and cannot do, and they are able to provide good care. There are things I cannot do on my own so my caregiver help to fill in for the things I am not able to do.

September 12, 2017

By Janet D

I am a past client of this provider

I would recommend BrightStar Care because I found them to be reliable, professional, and very conscientious. The owner was hands on, visited the house, and made sure my parents were happy with their services. My parents were very independent up until my dad's fall, but I found that BrightStar Care made life easier by blending in, supporting my parents, and not being too intrusive.

January 11, 2012

By Social Worker # 1

I visited this facility

I think that Bright Star Home Care in Ann Arbor, Michigan is an excellent choice for someone who is independent and who prefers to live independently in the privacy of their own home and who is looking for some outside supportive care, services and assistance with their activities of daily living for them self, a friend, or for a loved one. They provide Medical and Non-Medical home care to their clients. They also provide their services to adults and the elderly. They provide personal care, home supplies and services, outside support for their clients as well. They also provide skilled care in addition to Alzheimer's and Dementia care for their clients. They also provide respite, short term and long term care to their clients. They also provide companion services, grocery shopping caregivers, therapist, physicians and skilled licensed nurses to their clients. In addition to they also provide various other supportive services and assistance to their clients that are tailor fitted to fit into their clients individual plans of care. In general, I would rank Bright Star Home Care with a five stars rating for their excellence in home care.
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About BrightStar Home Care

BrightStar Home Care is an in-home care provider serving Ann Arbor, Michigan and the surrounding area. BrightStar Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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