Home Instead Senior Care - North Dartmouth, MA

Offers Home Care

37 Reviews
Call (866) 936-1978
Home Instead Senior Care - North Dartmouth, MA (866) 936-1978

Reviews of Home Instead Senior Care - North Dartmouth, MA

37 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - North Dartmouth, MA

January 29, 2019

By Westporter

I am a past client of this provider

When mom needed overnight companion care at her assisted living facility I was shocked at the rates that a lot of these agencies charge. After trying to be a hero and do it myself for two week, I quickly burnt out and turned to Home Instead. The care was fantastic, they were very accommodating. It was as of the weight of the world was taken off of my shoulders. There are other agencies that may be cheaper with their hourly rates but the dedication of this agency was well worth the cost. I definitely recommend Home Instead!

January 28, 2019

By msilva

I am a current client of this provider

Home Instead provided much needed support and guidance in the care of our mother after my father passed away. They were always there to answer our questions and phone calls to help us start a plan of care for our mom.

January 08, 2019


I am a current client of this provider

Very good service. Caring, friendly and dependable. Arrive on time. Seem to really care about my husband.

December 22, 2018

By Meister's Dad

I am a current client of this provider

My husband had a very fast onset of dementia. Because I wanted him to stay home and not in a Nursing Home, I focused on getting information from as many sources as possible. Our daughter interviewed three local providers and found Home Instead the best in responding to our needs and the fact that they are bonded. That together with a recommendation from a friend who's father was cared for by Home Instead prior to his death, made me to choose them I use coverage for nights and certain other times during the day. In my case and depending on the hour, the caretakers wash, shave, dress, feed and diaper my husband. Amazingly they always arrive on time and I get along with them in a very comfortable way The quality of the caretakers is very high. Most of them have long term experience with dementia patients. They bring a lot of kindness and understanding to the job. The company tries to keep the same persons in each time slot so that the patient feels more comfortable and assured. That is paramount with dementia patients. But even the occasional replacement is excellent. I appreciate all caretakers and administrative staff for their understanding and working with me during this very difficult time.

October 04, 2018

By Lisa Tenczar

I am a current client of this provider

Home Instead has been amazing with my Mom. The caregivers are kind and patient. The office personnel are so personable and accommodating every time you call. My Mom loves her caregiver and looks forward to seeing her every week. I would highly recommend Home Instead to everyone.

April 25, 2018

By Philip Collias

I am a current client of this provider

Samia Melo provided us with outstanding service. While we have not commenced working with a care provider yet, Samia made us all feel comfortable moving forward, and was looking out for our best interests. As we get closer to needing home care, we will contact Home Instead based on the professionalism, compassion and effort that Samia put into getting to know our situation.

April 25, 2018

By Gu1ngerich

I am a current client of this provider

My sister and I are very happy with the quality of care our mom is receiving from the Home Instead aides, and the quick response from management when we have questions or problems to address. Care is taken to ensure the best personality matches for mom, and I can see how mom is benefiting from social interaction with the aides. They also encourage mom to participate in activity programs and interact with fellow residents in her assisted living home. The aides also do laundry, light housekeeping and let us know when household and personal care items are running low, and have suggestions for products that will make mom more comfortable. I love the on line log book and video clips so we can see how thing are going on a day to day basis. I spent a few days visiting mom to see how things were working out which allowed me to see first hand how well the aides did their jobs, to understand how sister and I can help them help mom (asking aides what additional care products/equipment would be useful), and to tailor things for mom's particular situation. Also to see which aides mom interacted well with and which she didn't, so that changes could be made. Management resolved the few issues that arose very quickly.

February 09, 2018

By Ricki P

I am a current client of this provider

The Home Instead management team and staff are exceptional. They will work closely with your family to create a customized plan that fits your loved ones' specific needs.

February 09, 2018

By eacorey


my bother is a client of this provider. Home Instead has been continually consistent with the care for my brother. With that attention he has improved with his social skills and overall attention and engaging personality. thank you

February 08, 2018

By New Bedford, MA

I am a past client of this provider

We were very pleased with the assistance we received through Home Instead Senior Care-North Dartmouth, MA. We had tried a few home health agencies previously and were not satisfied with the service we received with the HHA’s. Every HHA we had through Home Instead Senior Care-North Dartmouth, MA was top notch – well trained, as well as caring and patient with my mom. Samia, Client Care Manager, was extremely helpful while we were registering for the services, and quick to respond to our last-minute scheduling changes as they occurred. We currently are not an active client of Home Instead Senior Care-North Dartmouth, MA, but they are the only agency we will work with when the need arises in the future.

July 24, 2017

By carolamelia

I am a past client of this provider

I was delightfully surprised to learn that after each caregiver visit, the caregiver could leave me either an audio or text message on the Home Instead website page set up for my mother. The message could relay news about what they did together, and any observations I might need to know about. I think of the caregivers as my eyes and ears for when I can't be observing my mom myself, so it gave me peace of mind that if something was amiss that might need some attention, the caregiver could let me know and I could follow up.

April 26, 2017

By lizziec

I am a current client of this provider

Fantastic organization--wonderful staff and very accommodating.

April 25, 2017

By gbebis78

I am a current client of this provider

This company provides reliable and outstanding service.

April 19, 2017

By 7 Girls 8 Boys

I am a current client of this provider

We have been using your servers for a couple of months now and find the women are very qualified and know how to handle elderly people. They are careful and caring. They also try to keep our mother clean and her surroundings clean also.

April 17, 2017

By smugobean

I am a current client of this provider

The caregivers Nathan and Cheryl are fabulous! Patient, kind and helpful with every aspect of my father's care. We are extremely grateful for their open and consistent communication as well as from Alex and all of those involved in my father's care.

April 14, 2017

By Happy Easter!!

I am a current client of this provider

We have been using Home Instead for almost one year now. My Dad has developed some very nice relationships with the caregivers and I feel a couple of them go above and beyond what they need to do. My brother & I can rest easy knowing they are going to see him each day and make sure he is ok.

April 11, 2017

By Glory 0107

I am a current client of this provider

Home Instead has been excellent. They established a caring and personal relationship with my wife that made a very difficult situation for me and my wife much easier. They are very flexible and responsive. Highly recommend.

March 17, 2017

By Joan404070


Home Instead has been a joy to work with. They are providing care for my parents. I am in charge of scheduling and I leave 900 miles away. I have called last minute when a family member has had to cancel and they provide someone with no problems. My parents have been very happy with their caregivers.

March 14, 2017

By compasion

I am a current client of this provider

Home Instead has been a lifesaver. At the beginning it was morning care at our parents home for 6 months. They were always dependable and caring. This was such a change for our parents. They were reluctant to have strangers in there home. Everyone had a way of comforting them and helping them except the help .Home Instead has a way of matching the right staff with the clients. Our parents decided to move to assisted living because there home was getting older and needed repairs. Home Instead continued hours with them for extra help. (Showers, etc.) We have also hired Home Instead for my husbands parents who plan on remaining in there home but need 24 hr, care. Again the staff is so helpful, caring, and has allowed them to remain in there home with safety. Safety has been such a concern as our parents have aged. This company has well trained staff in all areas of health care. We are 2 very large families and all agree that Home Instead is the company to hire.

November 13, 2016

By Anne433207

I am a current client of this provider

When my mother required 24-hour personal care, I had so many concerns and uncertainties. We knew our lives were all going to change. One thing I did not anticipate was how much we would come to care for the care providers -- they are like members of our family now. Each one is not only exceptionally kind, gentle, thorough, helpful and professional, but very good company. We look forward to seeing them every day for the care they give my mother and the reassurance and support they give our family.

November 13, 2016

By Satisfied client324816

I am a current client of this provider

All staff is very friendly and accommodating. I often schedule last minute and they have always found a caregiver for me. The caregivers , and because of the schedule I need them, are varied and always been very good and pleasant. They often do more than requested.. I recommend this agency to everyone.

October 13, 2016

By Elaine136304

I am a past client of this provider

I had Home Instead Senior Care clean out closets, dust, and do dishes. They managed scheduling very well.

September 23, 2016

By Daughter of 95 year old woman

I am a past client of this provider

Home Instead was a wonderful resource to our family in the care of our mom. They provided companionship and drove Mom to church each Sunday. They also communicated with us when they found changes in Mom that they thought we should know about. When we needed short term 24/7 care they worked with us to provide it.

November 30, 2015

By Mary Bunce

I am a current client of this provider

The staff at Home Instead is professional, caring, understands the help needed and responds accordingly. They’re on time and willing to help with whatever is needed. They’re also friendly and smiling. I would recommend them to my friends and family. I could not have managed my recovery without their help.

September 30, 2015

By Anonymous112831250

I am a current client of this provider

I have been using Home Instead for a couple of years now. I am very comfortable with my caregiver. She comes to clean once a week. She is very friendly.

March 30, 2015

By Margaret108571850

I am a current client of this provider

As a client responsible for providing care for members of a residence, I am grateful I called on Home Instead. Since 2011 Home Instead has worked with us as much and as little as we needed to provide the best match for our members. Being able to keep the members of our residence safe and well cared for in their own home has been a blessing. Sincerely, Margaret

December 31, 2014

By Carol C

I am a current client of this provider

Home Instead, located in Dartmouth MA, is an excellent service that provides in-home care for my father. He is 94, lives alone and is very independent. The Care Providers from Home Instead allow him to remain independent while helping with daily chores. They are very flexible and work out a schedule that meets your needs as well as responding promptly when needed at the last minute. They truly care and do a wonderful job.

May 12, 2014

By Irving1

I am a current client of this provider

The caregivers are marvelous and they really care about seeing you succeed. I wouldn't have been able to do it without them. And, it's all done with a smile!

March 31, 2014

By Caroline9

I am a current client of this provider

Please extend our family's gratitude to Eileen, Angel and the staff- very special thanks to the three wonderful and caring women, Barbara, Sandra and Sandy. They were exceptional. You all deserve five stars.
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About Home Instead Senior Care - North Dartmouth, MA


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Photos of Home Instead Senior Care - North Dartmouth, MA

Services and Amenities of Home Instead Senior Care - North Dartmouth, MA

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured

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Home Instead Senior Care - North Dartmouth, MA

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