Visiting Angels Newton, MA

Offers Home Care

52 Reviews
Call (800) 973-1841
Visiting Angels (800) 973-1841
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Reviews of Visiting Angels

52 Reviews Write a review

Home Care Reviews for Visiting Angels

December 17, 2019

By Shirley W_5

I am a current client of this provider

I can't walk, and they help me get around. They are reliable and know what they know what they are doing.

December 06, 2019

By Jennifer P_2

I am a current client of this provider

My dad seems pretty happy under the circumstances. It has made it a lot easier on his children's lives. I get phone calls if there are any changes. It has been easy and organized.

December 04, 2019

By Michael H_11

I am a current client of this provider

They prepare her meals. The training of the staff is great.

December 04, 2019

By Edmund P

I am a current client of this provider

They have been very, very helpful for me. They have been helpful with my husband. Their follow up is good, they provide good explanations when they tell me what is going to happen, they stay in touch with me, and they offer to change things.

December 02, 2019

By Catherine M_9

I am a current client of this provider

One of our caregivers was attacked by a dog in our neighborhood, so I got a call from the agency. Everyone was informed. They have well-trained caregivers and a fairly consistent standard of care. Also, I've been very happy with our case manager because they're extremely helpful and calm.

December 02, 2019

By Anonymous_2912

I am a current client of this provider

As long as they do their job, it helps my loved one. We have one who doesn't do things unless I ask them. We have different people who come, and they are not all the same. The one we have right now does get along and talks, but not everybody is perfect.

September 30, 2019

By Madeline H

I am a current client of this provider

They could make my life easier by getting people for three to four hours. I can't give them a set date because of my lifestyle. I like that they have been very helpful in setting me up for caregivers.

September 30, 2019

By Elizabeth K_8

I am a current client of this provider

They help the family more because we feel like she is safe. Evelyn does like having someone there if she needs them. They are very good and reliable, and they usually try to give an advanced notice if someone can't make it. They try hard if they do need find a replacement for the day.

September 26, 2019

By Nora V

I am a current client of this provider

I have no complaints about them. They help my husband while I am away from the home. The women that comes is nice, comes on time, and does all I ask.

September 25, 2019

By Sarah C_2

I am a current client of this provider

The agency takes care of my father, and I know he's in good hands. I feel comfortable with them. I like that the agency is reliable.

September 23, 2019

By Nancy S_21

I am a current client of this provider

I can leave her with them without worrying about her. I like their reliability and their ability to take care of my mom.

September 20, 2019

By Paul P_1

I am a current client of this provider

It has been positive because it's given me a little more freedom. I like that they are very responsive.

September 19, 2019

By Paula L_5

I am a current client of this provider

I like how they make sure my mother's needs are met. They see that she showers safely. I like how their employees are well-trained and have good experience.

September 19, 2019

By Donna G_5

I am a current client of this provider

The caregiver that she has had has been amazing. She could not be there without them. We have had some issues with a provider they had. They could not have been more helpful in resolving the problem that we had.

September 18, 2019

By Maureen L_1

I am a current client of this provider

They help the client with the needs he has and helps me be able to leave the house knowing that he is being taken care of. I like the agency because the people that they send are really compassionate, nice, and they do what they are supposed to be doing.

September 17, 2019

By Ken A_1

I am a current client of this provider

It allows me to do things that I couldn't otherwise do because I would have to be the caregiver. In a couple of cases, the caregivers are not very punctual. Punctuality could be something they could emphasize.

September 17, 2019

By Louise C_4

I am a current client of this provider

I only have him once a week. They are his companions for the day. It's not so much the agency, but the person that comes. He is terrific.

September 16, 2019

By John J_14

I am a current client of this provider

They can do a lot of things I can't do. I have carpal tunnel in my arm, and my husband has arthritis in his back and knees. He is handicapped. I like that they perform what I want them to do. When I want an errand run, they will go.

September 16, 2019

By Anonymous_2482

I am a current client of this provider

We have one person coming to read with my husband. They are good people, and they are good about getting reliable caregivers for you.

September 16, 2019

By Anneke S

I am a current client of this provider

I only have them one day a week for three hours. They do the shopping and unpack it, then go home. Sometimes she helps me with my husband. They could do more on their own. I hate to ask them to do things. Everything is perfect. The ladies at the desk are very nice. The caregivers are a different story.

September 16, 2019

By Ellen J_1

I am a current client of this provider

When the angels come, they do help, especially when going up and down the stairs. They help get my laundry in the basement. They've also helped with changing beds and reaching things since I have carpal tunnel. They help unload the dishwasher and put things away. I have a few health problems. They help me make my bed. It's hard for me to move around and do other things. I try to keep a bandage on my wrist because I have carpal tunnel. It helps. There are so many things I can't do.

September 16, 2019

By Marie P_7

I am a current client of this provider

My husband has ALS. I need to be able to depend on the services. I have two mornings that are not filled, and that is a problem. They have some really professional girls that come, but some of them are not dependable.

September 16, 2019

By Jay M_4

I am a current client of this provider

The people are great. They really understand the unique needs of my dad. He has Alzheimer's. They have skills in taking care of different situations. They have great people. The case manager is terrific. The person they picked to care for my father is professional. They go above and beyond.

September 16, 2019

By James G_10

I am a current client of this provider

She's built a strong relationship of trust with my loved one. The caregiver we have is very nice and professional.

June 28, 2019

By Herbert F

I am a current client of this provider

The agency could improve on the follow up.

June 28, 2019

By Richard D_16

I am a current client of this provider

They help with everything. They do general upkeep of everything. They are efficient in getting good people.

June 27, 2019

By Barbara N_8

I am a current client of this provider

They shouldn't make me follow up on their workers. They could check up on the workers.

June 27, 2019

By Joann G_2

I am a current client of this provider

The safety issue is huge. The exercise is good because she gets to get up and go outside. The company is also helpful. They are very communicative. If there is a problem, they call me right away. They don't let things slip. The caregiver is really kind and patient. My aunt trusts her and has established a lovely relationship with her.

June 27, 2019

By Barney H

I am a current client of this provider

They do care taking so I worry less about being here all the time. I like that they're friendly.

June 26, 2019

By Hubert J

I am a current client of this provider

They keep in contact with us, and they want to know if things are going well. If there are any issues, they get on it right away. I like that they supervise the caregivers that come here in a very good manner. We have currently had an attendance issue with a caregiver, and they are helping me solve the problem.

June 19, 2019

By Walter B_2

I am a current client of this provider

My father's daily life has improved. They have sent qualified people to help out with the day to day aspects. The people they have are wonderful, warm, welcoming, and competent. I would want more back up on days that people are sick or can't make it.

June 19, 2019

By John B_29

I am a current client of this provider

They don't have a lot of communication about the care. People just come and don't have much supervision. I am reasonably satisfied with what they are doing.

June 18, 2019

By Sharon Z_1

I am a current client of this provider

It makes it possible for him to continue to live in his apartment. If he didn't have caregivers, he wouldn't be able to live there. The caregivers are very good. Elizabeth is amazing. She is very responsive to any concerns and works to rectify them immediately. If somebody has another responsibility, they find somebody else to come. If for some reason a caregiver doesn't work out, they find somebody else.

June 17, 2019

By Paul O_1

I am a current client of this provider

It stabilizes me so I don't fall. It's very thoughtful and reliable.

June 17, 2019

By Gowins, D

I am a current client of this provider

I don't have to live there because they come. It would be better if they didn't call me to complete surveys. **********Negative rating, feedback about HCP********

June 17, 2019

By Lisa F_3

I am a current client of this provider

They keep her company and keep her hygiene good. They have excellent people and a case manager.

June 17, 2019

By Emily Z

I am a current client of this provider

They've extended her life. She would not have lived as long without the kind of care she's getting and the kind of stimulation. They interact with her, and they keep her engaged personally, one-on-one. I like the caregivers. The two that I have for my client right now are superb, and they are more superb than other ones that I thought were very good.

March 25, 2019

By Dean W_1

I am a current client of this provider

They got her a really good match. She has a compatible caregiver. They could report back to me about how my loved one is doing other than saying they're okay.

March 25, 2019

By Talia S

I am a current client of this provider

They have helped the most by taking care of my loved one so I can go to work. The quality of the aides and case manager is good.

March 21, 2019

By Laurie_2

I am a current client of this provider

They have been good so far. They spend a lot of time getting to know us and matching the caregiver well.

March 18, 2019

By John H_6

I am a current client of this provider

The services are extremely helpful. They have helped me with my physical support. They are there when I need the help. The people that I have settled on are very good. The direction is good from the top.

March 15, 2019

By Ellen G_6

I am a current client of this provider

They are helping my mother transition from a wheelchair to a walker. There are two women, and they are both lovely.

March 15, 2019

By Gerald G_3

I am a current client of this provider

They help the most by being efficient and doing their work. My caregiver is very efficient, and I have no complaints.

March 15, 2019

By Fred B_5

I am a current client of this provider

They are only here once a week. My angel is doing everything well. I have no complaints with them.
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About Visiting Angels

Visiting Angels is the nation.s leading, nationally respected network of non-medical, private duty home care agencies providing senior care, home care, elder care, personal care, respite care and companion care to help the elderly and adults continue to live in their homes across the United States.

At Visiting Angels in Massachusetts, our services are designed to help the elderly stay in their own homes, where they want to be, for as long as possible. Most senior citizens come to a crossroad in life where they are in good health and too independent to move into an assisted living facility or nursing home -- yet they still require help with errands, housekeeping, shopping, and other chores and activities. While many seniors have relatives in thier area to lend a helping hand, countless others live many miles from a friend or loved one. Even elders with local children may require home care and companionship while their familites are at work.


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