Visiting Angels Newton, MA

Offers Home Care

113 Reviews
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Reviews of Visiting Angels

113 Reviews Write a review

Home Care Reviews for Visiting Angels

January 28, 2022

By John H_49

I am a current client of this provider

They take good care of me and are very helpful. They do my laundry and prepare my meals.

January 26, 2022

By Rabbi J

I am a current client of this provider

They come in and wash her and dress her. Elizabeth is easy to work with. Most of the aids have been a good fit for my wife right from the start.

January 14, 2022

By Joseph M_14

I am a current client of this provider

Whenever I need them for an appointment or to go shopping, they are there. I like that they are always here to help me when I need them.

January 14, 2022

By Deborah M_10

I am a current client of this provider

It helps me to not worry about him and I can go away where I need to. I already have, I like that they are good about replacing the caregiver. There is good communication with the person who assigns the caregivers to us.

December 10, 2021

By Elizabeth B_19

I am a current client of this provider

The caregivers are very consistent and reliable. The case manager is fantastic.

December 10, 2021

By Mary-Ellen O

I am a past client of this provider

It made my life easier. I was able to do things without having to worry about my mother. The women who came were very good at taking care of my mother. They took care of her emotionally and physically.

December 10, 2021

By Richard D_16

I am a current client of this provider

This service has been very helpful for my family, they were able to add weekend help when we needed it. I like their reliability.

November 29, 2021

By Florence S_4

I am a current client of this provider

They've made the experience positive by making it so I can work and don't have to stay with my mother all the time. They could improve my recommendation by having a wider range and accessibility of caregivers.

November 19, 2021

By David H_37

I am a current client of this provider

She is very competent in doing the chores. They got me a good caregiver.

November 17, 2021

By Vincent M

I am a past client of this provider

The woman did a great job finding me a person every day to provide care when it was difficult to do so. They had a really nice person that helped out and I wrote a letter to the agency to let them know.

November 15, 2021

By Ellen J_1

I am a current client of this provider

It saves them from doing daily household chores. I like how they are very helpful to my parents.

November 08, 2021

By Katie B_2

I am a current client of this provider

John is just getting used to the caregiver right now. I like the caregiver that we have, they are very sweet.

October 22, 2021

By Rachael I

I am a current client of this provider

They provide care for my dad when we are not home and I know he is going to be safe with them. We have our own case manager who deals with our situation and Visiting Angels are quick to get us help for days we typically do not have service.

October 12, 2021

By Claire S_6

I am a past client of this provider

Without them I would not have slept at night. I like that they are responsive to me.

September 24, 2021

By Anonymous_5198

I am a current client of this provider

He is dedicated and is helpful. I am so new to this. We have been through so many changes in a short period of time.

September 08, 2021

By Robert M_54

I am a past client of this provider

They helped provide support which allowed me to go and work. I liked how they were attentive and their ability to find people to come in.

September 08, 2021

By Rose G_2

I am a current client of this provider

The agency helps me get caregivers when other agencies didn't even call back. They responded very fast. They are professional and reliable and they meet my needs.

August 30, 2021

By Heidi S_7

I am a current client of this provider

I work and can't take care of my mom during day, so their services let me to continue with my life. They are very professional and diligent about following up on care.

August 30, 2021

By Sue D_9

I am a current client of this provider

The take care of my mom and help my mom. They were there when I called them with questions. They are accessible, and caring.

August 17, 2021

By David W_22

I am a current client of this provider

They're very helpful. The caregivers are coordinators for scheduling have made this experience positive. I like the scheduling.

July 30, 2021

By Virginia R_9

I am a past client of this provider

The fact they were able to come in and fill in for other caregivers with no issues. My grandmother was never able to be alone and they would do everything like could to ensure that someone was there for her at all times. I have already recommended them. They listened to exactly the type of care that we needed and they were experienced enough to know what type of questions to ask to get us the right caregiver.

July 23, 2021

By Anonymous_5039

I am a current client of this provider

They sent over well trained staff for the personalized care of my mother. Their caregivers give quality care.

July 19, 2021

By Robyn A_1

I am a past client of this provider

They were extremely helpful, she was not mobile. I needed assistance with her often. They came when I needed them, they were always there for me when I needed them. I like everything, they were wonderful. It's a wonderful agency. They were very caring and nice ladies.

June 30, 2021

By Sharon H_22

I am a current client of this provider

They help her with everything. They help transfer her. The caregivers are good.

June 28, 2021

By James S_33

I am a current client of this provider

The prior people who came over knew when to take him to get a hair cut. They knew when to trim his nails. It doesn't have much impact, but that's my father's fault and not theirs. The people they have now are very nice, but I don't think they're doing what the people they used to have did, in terms of the cleaning and physical care.

June 23, 2021

By Anonymous_1941

I am a current client of this provider

I can't lift her and that's made easier for me. I like that if someone calls in we get a replacement.

June 21, 2021

By Florence S_6

I am a past client of this provider

They really helped me by having someone there in the house when I needed them so that I could focus on recovering from surgery. I like that they had really compassionate caregivers.

June 11, 2021

By Anonymous_3559

I am a current client of this provider

I don't think it's their fault at all, he wants to the independent and doesn't like people in his home. They are very helpful whenever I call.

June 11, 2021

By Jeff K_3

I am a past client of this provider

They did what they were told to do, but that was it. Without any direction, the person would just sit there and do nothing. Everything had to be explained and there wasn't much motivation.

June 11, 2021

By Anonymous_4962

I am a current client of this provider

The last agency that I had was the worst but this one is very helpful for me.

June 11, 2021

By Caroline E_1

I am a current client of this provider

They give her total care in the bedroom, bathroom, and her meals. The caregivers are very prompt and treat my mother very well.

June 11, 2021

By Fr B

I am a current client of this provider

They could do more light housekeeping. For them, I also feel that navigating through the family dynamics can be challenging sometimes. They could do better with their light housekeeping.

March 30, 2021

By Anonymous_3547

I am a current client of this provider

The services have enabled her to stay in her home. I would recommend them because the service has been excellent on every level.

March 30, 2021

By Heather B_6

I am a past client of this provider

Some of the caregivers were great and others were very lazy. Some of the people that the company sent weren't a good match for my mother.

March 17, 2021

By Paul G_19

I am a current client of this provider

They have been consistent. I like the quality of the people they send.

March 16, 2021

By Maureen B_3

I am a current client of this provider

They cook for me, shower me, and provide company, and take me to appointments. They are very flexible and they are on time and very good people.

March 16, 2021

By Anonymous_4657

I am a current client of this provider

I like that they provide really good care for me. I like that they are efficient and they seem to be on the ball.

March 16, 2021

By Mary "_5

I am a current client of this provider

They have helped Bonnie the most by fulfilling what they said that they would do. I would tell a friend that they are responsible people.

March 04, 2021

By Lou-Ann S

I am a past client of this provider

It was exceptional. The aide did amazing around the holidays. They got us an aide that provided care. They provided a high-quality care provider. They seem to be very cooperative and compassionate. They were the most professional. They gave us a chance to interview the aide.

March 04, 2021

By Maria D_9

I am a past client of this provider

They were there for the client. I knew she was being taken care of. I liked that they were very personable.

March 04, 2021

By Margaret P_7

I am a current client of this provider

We have them there to provide companionship, that is going well. The service has been fine, but sometimes it is hard to get people to cover the night shift consistently.

March 04, 2021

By Sylvia A_3

I am a current client of this provider

I feel like they are reliable if you need additional help. I like that they sent me a great caregiver.

March 04, 2021

By Venetia M

I am a past client of this provider

They were dependable, on time, knew what they were doing, and showed us what we could do when they were not there. The manager was very personable and the aides were very friendly and caring. They were very considerate and took good care for my brother.

March 04, 2021

By Martella "Marti" W

I am a current client of this provider

It would be nice if they could move things around that I cannot move by myself. I would like some more light housekeeping. They take the trash out but that is it. They are trustworthy, sensitive, efficient, and caring.

December 28, 2020

By Anonymous_4383

I am a current client of this provider

They help him to move and walk. I don't know if I would recommend them because we've had some problems lately.

December 28, 2020

By Danielle D_1

I am a current client of this provider

They've been there consistently and have given him the same caregiver. I like that it's really easy to schedule and find replacements if a caregiver can't come.

December 22, 2020

By Roberta T_2

I am a past client of this provider

I have to call them to fix certain things. Elizabeth did an excellent job to help us with our schedules.

December 22, 2020

By Elizabeth K_8

I am a current client of this provider

They help pick up the slack and take care of my mom. They have helped my mother and my dad. They provide great care for them. They all provide more than what has been promised.

December 22, 2020

By John S_72

I am a current client of this provider

They allow my mom to continue to live at home. The quality of the caregivers are great.

September 25, 2020

By Elizabeth B_12

I am a current client of this provider

The person that came was very nice and kind. I think talking to the client and not being on the phone or computer during the visit. I would rather have someone to talk to.

September 17, 2020

By Nicholas S_1

I am a current client of this provider

They have provided a steady reliable presence to work with my mother. It is hard for them to find someone to fill in shifts. We had to go to another agency to get the weekend shifts filled.

September 15, 2020

By Anonymous_3434

I am a current client of this provider

She basically sleeps all day so there is nothing that she can do on her own. They make sure she is safe. They have been very receptive to problems and needs pertaining to my mom.

September 02, 2020

By Thomas R_9

I am a past client of this provider

They could have shown up and been consistent. I have asked for consistency, and they don't care if they are not providing someone for very long. I am firing them right now because the administration doesn't tell me until last minute if there are changes.

September 02, 2020

By Gowins, D

I am a current client of this provider

They have been consistent in their moods and engaging her. The caregiver that we have had, and the one that we have left, have all been lovely and capable people. Whenever there is a problem with scheduling, they solve it a lot quicker than other agencies.

June 29, 2020

By Adam G

I am a current client of this provider

It is making my life easier because I don't have to be there all the time. The manager has been very responsive and has been flexible with helping us plan our needs.

June 26, 2020

By Joan T_5

I am a current client of this provider

They help me the most by doing the laundry for me because I can not go downstairs where the laundry room is. I like the person that I have who comes to my house to help me.

June 04, 2020

By Elaine M_3

I am a current client of this provider

I have a broken ankle and can't go up and down my stairs so she takes care of all the cleaning and things I can't do for myself. I like that they help me with everything I need help with.

June 02, 2020

By James G_10

I am a current client of this provider

We've had the same caregiver which has built a strong relationship with my mother. They're very professional and responsive.

March 27, 2020

By Al S_1

I am a current client of this provider

They help us out with bathing. I like them because of their convenience and warmth.

March 23, 2020

By Andrew P_3

I am a current client of this provider

They provide companionship and they understand what she needs. I have had a long experience with them and they are quite reliable and they show up on time and the organization is very well run.

March 23, 2020

By Nancy S_21

I am a current client of this provider

The reliability of the gal we have coming four days a week is helpful, she is always there and on time. I like their response, reliability, and quality of care they provide, and they provide for needs sooner rather than later.

March 18, 2020

By Maureen L_1

I am a current client of this provider

I can get out of the house and not worry about him. I know that he is safe. I feel like it gives me freedom to go shopping. They are polite. I tried some other places and they didn't show up. I like how the business is run.

March 18, 2020

By Louise C_4

I am a current client of this provider

They allow me the freedom to leave. I have no experience with anyone else so they are all I know.

March 17, 2020

By Anonymous_3439

I am a current client of this provider

I'm just there for support and I try to show them where things are. The lady is very willing. We've been with them for quite some time and like them very much. They have been very helpful in getting people to us.

March 17, 2020

By John J_14

I am a current client of this provider

She does a very good job for us and does things the way I like them done. We are very pleased at this time. My wife has a problem with her hands and has trouble walking and she helps with what she can. They will do anything that we ask them to do.

March 09, 2020

By Connie M_5

I am a past client of this provider

They allowed me to go out with the knowledge that my husband would be taken care of. The caregiver chosen for us was great. One thing I asked of them was to change the times and they were willing to that.

March 04, 2020

By Suzy D

I am a current client of this provider

They are taking the stress out and helping me out. I am living here with my mother. They come in and help me out. We have been with Visiting Angels over a year, any issues we had were addressed.

March 03, 2020

By William and Jean D

I am a current client of this provider

We are getting good service from them. We are looking into an exercise facility right now. We have enjoyed working with them.

December 30, 2019

By Elaine O_4

I am a current client of this provider

Their presence gives my family peace of mind when they are not here. They may need to know more in advance about the intellectual capacity of the clients they are serving.

December 28, 2019

By Cecilia V

I am a current client of this provider

Today the lady came over for four hours. We were able to go to brunch, and I got some time to myself. I really like the woman Elizabeth who coordinates with me. She understands our needs. They were flexible. Elizabeth got what we needed right away.

December 27, 2019

By Charlene S_3

I am a current client of this provider

They've taken excellent care of me. They're reliable and very skilled.

December 19, 2019

By Roy B_3

I am a current client of this provider

I like the nice relationship between the angel and my sister. They should maintain the schedule without frequent changes.

December 19, 2019

By Geraldine P_2

I am a current client of this provider

She does everything for me, such as food shopping, paying bills, and things around my house. She is very conscientious, always on time, and does nice things for me.

December 06, 2019

By Jennifer P_2

I am a current client of this provider

My dad seems pretty happy under the circumstances. It has made it a lot easier on his children's lives. I get phone calls if there are any changes. It has been easy and organized.

December 04, 2019

By Michael H_11

I am a current client of this provider

They prepare her meals. The training of the staff is great.

December 04, 2019

By Edmund P

I am a current client of this provider

They have been very, very helpful for me. They have been helpful with my husband. Their follow up is good, they provide good explanations when they tell me what is going to happen, they stay in touch with me, and they offer to change things.

December 02, 2019

By Catherine M_9

I am a current client of this provider

One of our caregivers was attacked by a dog in our neighborhood, so I got a call from the agency. Everyone was informed. They have well-trained caregivers and a fairly consistent standard of care. Also, I've been very happy with our case manager because they're extremely helpful and calm.

December 02, 2019

By Anonymous_2912

I am a current client of this provider

As long as they do their job, it helps my loved one. We have one who doesn't do things unless I ask them. We have different people who come, and they are not all the same. The one we have right now does get along and talks, but not everybody is perfect.

September 30, 2019

By Madeline H

I am a current client of this provider

They could make my life easier by getting people for three to four hours. I can't give them a set date because of my lifestyle. I like that they have been very helpful in setting me up for caregivers.

September 26, 2019

By Nora V

I am a current client of this provider

I have no complaints about them. They help my husband while I am away from the home. The women that comes is nice, comes on time, and does all I ask.

September 20, 2019

By Paul P_1

I am a current client of this provider

It has been positive because it's given me a little more freedom. I like that they are very responsive.

September 19, 2019

By Paula L_5

I am a current client of this provider

I like how they make sure my mother's needs are met. They see that she showers safely. I like how their employees are well-trained and have good experience.

September 19, 2019

By Donna G_5

I am a current client of this provider

The caregiver that she has had has been amazing. She could not be there without them. We have had some issues with a provider they had. They could not have been more helpful in resolving the problem that we had.

September 17, 2019

By Ken A_1

I am a current client of this provider

It allows me to do things that I couldn't otherwise do because I would have to be the caregiver. In a couple of cases, the caregivers are not very punctual. Punctuality could be something they could emphasize.

September 16, 2019

By Anonymous_2482

I am a current client of this provider

We have one person coming to read with my husband. They are good people, and they are good about getting reliable caregivers for you.

September 16, 2019

By Anneke S

I am a current client of this provider

I only have them one day a week for three hours. They do the shopping and unpack it, then go home. Sometimes she helps me with my husband. They could do more on their own. I hate to ask them to do things. Everything is perfect. The ladies at the desk are very nice. The caregivers are a different story.

September 16, 2019

By Marie P_7

I am a current client of this provider

My husband has ALS. I need to be able to depend on the services. I have two mornings that are not filled, and that is a problem. They have some really professional girls that come, but some of them are not dependable.

September 16, 2019

By Jay M_4

I am a current client of this provider

The people are great. They really understand the unique needs of my dad. He has Alzheimer's. They have skills in taking care of different situations. They have great people. The case manager is terrific. The person they picked to care for my father is professional. They go above and beyond.

June 28, 2019

By Herbert F

I am a current client of this provider

The agency could improve on the follow up.

June 27, 2019

By Barbara N_8

I am a current client of this provider

They shouldn't make me follow up on their workers. They could check up on the workers.

June 27, 2019

By Joann G_2

I am a current client of this provider

The safety issue is huge. The exercise is good because she gets to get up and go outside. The company is also helpful. They are very communicative. If there is a problem, they call me right away. They don't let things slip. The caregiver is really kind and patient. My aunt trusts her and has established a lovely relationship with her.

June 27, 2019

By Barney H

I am a current client of this provider

They do care taking so I worry less about being here all the time. I like that they're friendly.

June 19, 2019

By Walter B_2

I am a current client of this provider

My father's daily life has improved. They have sent qualified people to help out with the day to day aspects. The people they have are wonderful, warm, welcoming, and competent. I would want more back up on days that people are sick or can't make it.

June 19, 2019

By John B_29

I am a current client of this provider

They don't have a lot of communication about the care. People just come and don't have much supervision. I am reasonably satisfied with what they are doing.

June 18, 2019

By Sharon Z_1

I am a current client of this provider

It makes it possible for him to continue to live in his apartment. If he didn't have caregivers, he wouldn't be able to live there. The caregivers are very good. Elizabeth is amazing. She is very responsive to any concerns and works to rectify them immediately. If somebody has another responsibility, they find somebody else to come. If for some reason a caregiver doesn't work out, they find somebody else.

June 17, 2019

By Paul O_1

I am a current client of this provider

It stabilizes me so I don't fall. It's very thoughtful and reliable.

June 17, 2019

By Lisa F_3

I am a current client of this provider

They keep her company and keep her hygiene good. They have excellent people and a case manager.

June 17, 2019

By Emily Z

I am a current client of this provider

They've extended her life. She would not have lived as long without the kind of care she's getting and the kind of stimulation. They interact with her, and they keep her engaged personally, one-on-one. I like the caregivers. The two that I have for my client right now are superb, and they are more superb than other ones that I thought were very good.

March 25, 2019

By Dean W_1

I am a current client of this provider

They got her a really good match. She has a compatible caregiver. They could report back to me about how my loved one is doing other than saying they're okay.

March 25, 2019

By Talia S

I am a current client of this provider

They have helped the most by taking care of my loved one so I can go to work. The quality of the aides and case manager is good.

March 21, 2019

By Laurie_2

I am a current client of this provider

They have been good so far. They spend a lot of time getting to know us and matching the caregiver well.

March 18, 2019

By John H_6

I am a current client of this provider

The services are extremely helpful. They have helped me with my physical support. They are there when I need the help. The people that I have settled on are very good. The direction is good from the top.

March 15, 2019

By Ellen G_6

I am a current client of this provider

They are helping my mother transition from a wheelchair to a walker. There are two women, and they are both lovely.

March 15, 2019

By Gerald G_3

I am a current client of this provider

They help the most by being efficient and doing their work. My caregiver is very efficient, and I have no complaints.

March 15, 2019

By Fred B_5

I am a current client of this provider

They are only here once a week. My angel is doing everything well. I have no complaints with them.
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About Visiting Angels

Visiting Angels is the nation.s leading, nationally respected network of non-medical, private duty home care agencies providing senior care, home care, elder care, personal care, respite care and companion care to help the elderly and adults continue to live in their homes across the United States.

At Visiting Angels in Massachusetts, our services are designed to help the elderly stay in their own homes, where they want to be, for as long as possible. Most senior citizens come to a crossroad in life where they are in good health and too independent to move into an assisted living facility or nursing home -- yet they still require help with errands, housekeeping, shopping, and other chores and activities. While many seniors have relatives in thier area to lend a helping hand, countless others live many miles from a friend or loved one. Even elders with local children may require home care and companionship while their familites are at work.

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