She wants to stay in her home but can't do everything so they allow her to stay in her home and have some independence.
I like that it's easy to communicate with them. If I have any concerns, they are on top of it.
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Reviews of Assisting Hands - Boston Northwest
Home Care Reviews for Assisting Hands - Boston Northwest
January 28, 2021
I am a current client of this provider
January 27, 2021
I am a current client of this provider
She is able to work with my mother, she is able to get her to walk. She is able to work with her to get her to do about anything my relative needs.
It is mostly about our caregiver that we have. She is exceptional. She is not only skilled with dealing with somebody who has Alzheimer's, she is engaging and she cares. So she has the ability to do very well. She is not just pack orientated, she really cares.
Provider Response
Thank you so much for the praise! We are very proud of our compassionate team of caregivers and are so happy to hear that we are making a positive impact!
January 15, 2021
I am a current client of this provider
They are very good, and I like the people coming here, but I think we just need to get to a point where we are familiar with the new caregiver too. We have only had them for a few weeks. One person is very good, and he does the best he can.
They make an effort to find the right people. That was the biggest problem when we first started. We finally found two people we like.
Provider Response
Thank you, Prakash! We pride ourselves on finding the best matches, and work very hard until we have the best support in place for each of our clients particular situation.
December 10, 2020
I am a past client of this provider
They're very good with communication. They were very quick to reach out when I had a question. That was great.
I like the quality of the assistance they provide.
Provider Response
Thank you very much! Communication is critical to ensuring the best care, and continuity of care, for our clients - we work hard to ensure our clients and their families have the information they want!
December 02, 2020
I am a current client of this provider
It's been a positive experience overall because our caregivers are great.
It was an easy process with the care.
Provider Response
Thank you for the feedback. We take a lot of pride in hiring the best caregivers in the Boston area!
November 16, 2020
I am a current client of this provider
I think that having someone here to help my husband is very helpful.
They try very hard to make it work for my husband. If one of the caregivers aren't right, they will try to find a better one.
November 03, 2020
I am a current client of this provider
The most helpful part is the fall prevention and companionship.
They've been very accommodating and they communicate in what is happening to make sure that my father gets good care.
September 02, 2020
I am a current client of this provider
We had the services a few hours a day and it worked out fine for what my mom needed at the time. It helped my mom transition to an assisted living.
I feel comfortable with the services.
August 03, 2020
I am a current client of this provider
They could be a little more persuasive in getting my mom out and doing things.
They are very responsive and they are very caring.
May 20, 2020
I am a past client of this provider
They are reliable and personable. They made it so that I didn't have to worry while I worked.
They have good people working for them.
April 10, 2020
I am a past client of this provider
We were lucky. She was an RN and she was able to assess my husband's condition. She reassured me.
They were very good at organizing things.
March 02, 2020
I am a current client of this provider
It's had a positive impact, I think they've been very responsive. He can be impossible to work with, it's the highest compliment to someone if he hasn't fired them.
I think they've been very flexible. They seem to have nice people who work for them.
February 10, 2020
I am a current client of this provider
They help with transferring, administering meds, and companionship.
They are personal and they stay on top of the service.
February 03, 2020
I am a current client of this provider
It makes my life less stressful knowing that my loved one is being cared for.
I just like that they are helpful and flexible. They are conscientious as well.
December 03, 2019
I am a current client of this provider
They are just right there to help, and they are wonderful people.
They take into consideration all of your needs. They had a rough job since she was in quarantine, and they did an outstanding job.
November 16, 2019
I am a current client of this provider
They do perfectly well, but other providers provide the same package. There is nothing above and beyond they do compared to other agencies. I appreciate their willingness to be here early in the morning for me.
They try really hard to keep me well informed about my care and who will be providing it. They try to provide people I am familiar with.
November 04, 2019
I am a current client of this provider
I think they could have a little bit more assertiveness in making sure she is always exceeding her physical needs and mobility. They can continue to encourage her with her fitness level.
I like that they find a good match for my mom, and I do like that their caretakers are timely and responsive with the care.
October 14, 2019
I am a past client of this provider
Someone came out and assessed the situation, and he would always come with the new caregiver to introduce them and make sure that my mom was comfortable, which was nice.
I liked that the owner of the branch was superb.
October 02, 2019
I am a past client of this provider
They were always there on time. If I had a question, there was always someone who could give me information.
They were quick to get someone. It didn't take forever. They were efficient.
About Assisting Hands - Boston Northwest
Assisting Hands provides professional in-home health care services allowing our clients to remain safely and comfortably in their own homes.
At Assisting Hands Home Care, our focus is to ensure all of our clients have the highest quality, personalized care and are able to achieve the goal to live their retirement years where they want to, or the ability to Age in Place. Our goal is that each of our clients continue Thriving at Home while maintaining independence and happiness where they call home. Our trained dependable caregivers and personal assistants can help overcome those challenges, and make home an even better place to be. We include everything from companionship, meal preparation, medication reminders, shopping and errands, light housekeeping and laundry, to personal care and help with bathing and dressing. Assisting Hands provides professional in-home health care services allowing our clients to remain safely and comfortably in their own homes. Our team can help make home an even better place to be - we strive to bring happiness to all who we support. Our team of caregivers develop bonds with our clients and build camaraderie with engaging conversation - strengthening social connections with your loved one. We also support basic needs in the home including meal preparation, light housekeeping and laundry, shopping and errands, medication reminders to personal care and help with bathing, dressing and more. At Assisting Hands® Home Care we understand the importance of staying connected. Our caregivers are trained to monitor for changes in mood, mental status and physical appearance - with all of their observations immediately available for relatives through our family-friendly online portal, providing real-time updates on your loved ones' progress. We strive for clear communication channels with families and members of the extended care team and we realize the importance of real-time updates that provide the peace-of-mind you need. Contact us now to learn more, and ask about how you can receive a complimentary copy of "Thriving at Home - A Handbook for Preventing Hospital Stays" a book authored by our owner, Dave Tasto. Get Costs
Services and Amenities of Assisting Hands - Boston Northwest
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Discharge Planning/Care Coordination
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Training Areas Extra: First Aid And/Or Cpr, Emergency Procedures, Fall Prevention, Cooking And Special Diets, Hospice Care, Copd Care, Diabetes Care, Cardiac/Heart Failure Care, Stroke Care, Household Safety
Payment options
- Check
- Payment Options Extra: Ltc Insurance, Va Benefits, Ach / Bank Withdrawal
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
