Home Helpers of Northwest Baltimore

It keeps me from falling over. They are dependable and they are very helpful.

The services improve my life because I have company during those hours. I would recommend them. They are a good company and do what ever I ask them to do.

They helped clean up the house and the bed and make the meals. They help with my hygiene. I like the people that come and see me.

They do everything I need for him. They are friendly and patient.

I am a very independent person and I try to do things myself. In doing so, I essentially do things that they do differently. Those things don't make for a very smooth situation. There are very few of those and essentially we have made it work out so we can live with each other in those very few items. The caregivers make me work and learn what I have to do. They don't let me just sit around and let them do it. They make me do it in order for me to make progress. There were some personal needs that I needed that I felt not to have given me by the people who were here. I like that they're very friendly, very thorough, and they make me do what I have to do.

The owner has called and reached out to the paramedics before just to get them to me faster and more efficiently to our home when needed. They are really hands on and call to check on me on a regular.

It had a positive impact on dad. The aides were caring.

The caregivers have helped my husband the most with his shower in the morning. I think some caregivers need more training.

The agency takes good care of me. I like that workers show up on time.

They have been helpful by preparing meals for me. They also drive me places. I would like them to be more flexible.

It allows me to get out and do things. I like that they send nice and polite people.

It helps me be more mobile, to exercise, and with my meals. They take me places I wouldn't be able to go. They make my life much better and easier since my husband died. I'd like that they could improve getting people to taking me to doctor's appointments. I don't want them to keep changing caregivers. For me, I'd like to see the same person and develop a relationship.

They do lots of tasks that I cant do. They are flexible. if I have an appointment they are helpful and switch.

They help me out a lot while I'm not there. I like that they keep in contact and keep us up to date.

It has helped to make sure that everything is in order. They make sure that I'm dressed and cleaned. I like that they are friendly.

We have hired Home Helpers Home Care for my mother and it seems to be working out so far. Besides companionship, they are helping her with showering, laundry, and cooking. They're cooking her whatever meal at the time of day that they are there. The weather's not been good here in Baltimore, but they have taken her out for a walk with her walker outside, so she gets out of her apartment. I know she did some ironing for her. I guess that would be considered laundry though. They have changed her bed when it's been soiled when they get there. They have helped her get dressed after showering. She has trouble with putting her socks and shoes on. We chose them because they have an office close to where my mom lives, so they were close for us if we needed contact. They provide the personal care, but they also can go into medical care if needed. That was something we looked at in case things got worse and she needed other kinds of help, like they would be able to do medications and things like that if that ever happens. Another reason we chose them is that the director or the president actually has a really good medical background. She does background checks and certifies all her employees with the CPR and whatever other medical assistant credentials they need. They do it yearly. They don't just do it at the beginning of hiring, so we like that. The caregiver is friendly, but she's not overbearing, and she seems quite adapted with everything she does. The way she speaks with my mother, my mother's difficult to get along with, and I know she tested her the first couple of days and now they've actually become friends. She looks forward to her coming. She wasn't one to trust anybody coming into our house and this young woman has gained her trust. She is rather young. I thought she would be older. She's just really good with her. She has a good outlook and demeanor and never short with her. She's very patient. Scheduling is fine. They accommodated us exactly how we wanted. The first week, we had a problem with doctors' appointments and they rearranged their normal schedule to accommodate our appointments. The payment is fine. They bill weekly and I do it online. I don't have to write a check or do anything like that. It's more than I expected, but I don't have anything to compare to say that it's excellent.

They help with things like light housekeeping. I like that they are responsive to our needs.

They help with cleaning. They follow up with us.

They help me with my ADLs. I like that they are very helpful.

They helped me with the care I needed. They are on time when they tell you. They take pride and care in the work they do.

It made a huge difference, I would have not been able to function without them. I like the people that came on site were very efficient, kind, and passionate.

Can't say enough good things about this company. They treat their clients with respect and real care. I've never seen anyone on their phones or not giving the client their attention. It's the little touches that really put them over the top for us. This client is difficult to bathe and they handle it like champs. They even got her to eat today when the rest of us could not. They're #1 in my book!