Avila Home Care

Offers Home Care

244 Reviews
Call (800) 973-1841
Avila Home Care (800) 973-1841
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Reviews of Avila Home Care

244 Reviews Write a review

Home Care Reviews for Avila Home Care

October 01, 2020

By Diane W_20

I am a current client of this provider

They help with his laundry and make his breakfast since he cannot walk well and stand up straight or go downstairs. We have had a very good experience. We always get someone to work with the schedule. That is what people depend on that need that kind of help.

October 01, 2020

By Anthony W_2

I am a current client of this provider

They are really helpful in working out schedules. They have done what we wanted them to do which was getting him used to people coming in and helping. Everything is going well so far and we haven't had many problems.

October 01, 2020

By Carrie D_1

I am a current client of this provider

They help her the most by just keeping her company while someone else is not there with her. They will help keep her company by socializing with her and also fixing her some meals if she needs it. I like that the communication is always there if they are going to be late or need to make changes.

October 01, 2020

By Amy F_6

I am a current client of this provider

I'm not there, so I know they are helping her with health and cleaning and things like that. There's probably been four different caregivers, and all have been great.

September 23, 2020

By Diane H_18

I am a past client of this provider

It was just the situation. I was right there in the room, so I did wake up when they helped him. It was wonderful having them there, though. I liked the commitment of the last girl I had. She was afraid of the dog, but she stayed anyway. It was great.

September 22, 2020

By Scott &

I am a current client of this provider

They've made his life much more pleasant. The care is excellent. They've been overly attentive to letting us know what's going on with my father.

September 17, 2020

By Linda F_16

I am a past client of this provider

They helped me understand what I needed to do when they weren't there. The aides were so friendly and really took personal care of the client. They talked to him and they were just wonderful.

September 15, 2020

By Mark S_17

I am a current client of this provider

It gave me peace of mind that I did not have to be there with her. They helped with her nutrition and daily routines. They have been very accommodating going between schedules that my mother was needing from 24 hours a day to 8 hours and dealing with the issues of old people.

September 15, 2020

By Tricia a_2

I am a past client of this provider

The agency was always there and taking care of my parents. The most helpful part of the services was that they had a replacement caregiver all ready to go with no delay when needed. Anytime I had the question I could call the owner and he would call me right back.

September 11, 2020

By David K_21

I am a current client of this provider

They help the most in working hard to staff my mother's needs. I like the management people, they are caring and compassionate.

September 09, 2020

By Anonymous_4047

I am a past client of this provider

It was helpful. The came on time and helped out with monitoring everything. They are very professional.

September 04, 2020

By Joy S_4

I am a past client of this provider

At the last minute I needed someone to have at night too and they got someone. They were flexible.

September 03, 2020

By Juli F

I am a current client of this provider

I can count on them and they are reliable. They always have someone there for us and they are nice.

September 02, 2020

By David O_12

I am a current client of this provider

I don't live with him but he hasn't made any progress. He looks the same as when he got out of the hospital. They need to make sure that the aides are on time.

September 01, 2020

By Marlene A_1

I am a past client of this provider

I had two different caregivers, one was excellent and the other was average. The average caregiver didn't always wear her mask. There were times where she was sitting and on her cell phone. I thought they responded quickly and they were easy to work with in respect to schedule changes.

September 01, 2020

By Sherry P

I am a past client of this provider

Just someone being there for him when he needed. Everyone was very easy to work with and they were very kind.

September 01, 2020

By Kirsten L

I am a current client of this provider

They help with getting my mother her medication. It gives me confidence knowing that she is getting her medicine. They have been very responsive and are available when I need them. They are flexible on how to meet our needs.

September 01, 2020

By Ms. P_1

I am a past client of this provider

The aides always knew what to do. They were on time and did their jobs.

August 20, 2020

By Sue S_7

I am a past client of this provider

A lot of times the family wasn't here and they reassured her when there was a problem. They were available and responsive when there were issues that I needed to work on with personalities not getting along with my mom.

August 14, 2020

By Yvonne J_3

I am a past client of this provider

They made me feel secure. They were prompt and supplied answers.

August 13, 2020

By Lisa M_19

I am a past client of this provider

I didn't have the strength or the training to care for him myself so having them was great, because it made it so he didn't have to go to a facility. The women who came were very calming and I felt like they really paid attention to when he would move.

August 11, 2020

By Todd Y

I am a past client of this provider

She had a great bedside manner. I liked the caregiver, She was amazing. I got care right away and everything went smoothly.

August 04, 2020

By Jill H_5

I am a current client of this provider

I can have someone over there so I don't have to be there around the clock. They are very caring and willing to jump into issues and resolve them.

August 03, 2020

By Tracy B_3

I am a past client of this provider

We knew our mother was passing and so they made it more comfortable for her and easier for us. They are very professional and the workers were very compassionate and kind. They listened to what our needs were.

August 03, 2020

By Patty V

I am a current client of this provider

They understood our situation and it helped a lot. It gave us peace of mind. Everyone was helpful and and they called back right away.

August 03, 2020

By Anonymous_2943

I am a past client of this provider

There were stressful times in finding people, but when we found good matches things worked very well. There was less anxiety, and I knew he was in good hands. They were right on the ball. We had issues in the beginning and they got those things rectified. They were always there and willing to help.

August 03, 2020

By Abraham K

I am a current client of this provider

They drive me to physical therapy. I want the same person every time.

August 03, 2020

By Larry F_2

I am a current client of this provider

They could be a little more attentive. They seem to know what they are doing.

August 03, 2020

By Kate L

I am a current client of this provider

They've helped her manage her medication. They're also friendly. They provide a warm friendliness to a lonely woman. I like their availability. When I have an issue or concern, they quickly solve it. I rarely need them, but when I do, they're quick.

August 03, 2020

By Dawn T_3

I am a current client of this provider

She helps the most by being here to get her ready for the day since I work at night. I don't have any complaints and I like that they are very accommodating.

August 03, 2020

By Chris M_9

I am a past client of this provider

They were willing to run to the store for me. I liked their philosophy.

July 22, 2020

By Kathleen S_12

I am a past client of this provider

They helped the most in keeping the client clean and making her comfortable. I liked that the agency was very responsive and the staff was very helpful and informed.

July 15, 2020

By Gerry G

I am a current client of this provider

Her care provider has become very attentive to her. I feel our care provider has been a positive impact on her mental state and mental outlook. I like that they are very prompt and considerate.

July 15, 2020

By Elaine A_1

I am a current client of this provider

They can know their jobs a little better. They're prompt, courteous, and honest.

July 09, 2020

By Anonymous_3867

I am a current client of this provider

They need to have more continuity of care. They can have more consistency with the help that they send.

July 09, 2020

By Janis J_1

I am a past client of this provider

It took some of the pressure off of me. They are very caring and giving.

July 08, 2020

By Johanna B

I am a past client of this provider

She helped my father with things he was unable to do himself. I liked our caregiver the most. We had a great experience because of her.

July 07, 2020

By Joe D_5

I am a past client of this provider

They showed up 4 days a week. They came on time. They helped her with bathing and dressing. We couldn't take her to the doctors so they would run her to her check ups. They are very responsive and proactive. If someone couldn't make it they would let us know and get a substitute. The billing was fine.

July 01, 2020

By Richard V_3

I am a current client of this provider

It certainly helps me because I have problems getting her out of bed and in her wheelchair. The aides that we have coming here are very friendly and know what they're doing.

July 01, 2020

By Rita R_4

I am a past client of this provider

They helped through the grieving process and that there was nothing in the house that was overlooked. They provided care for my mother and my father and she was the most amazing and organized person and she ran the household for dad.

July 01, 2020

By Gary W_1

I am a past client of this provider

I didn't have to worry. I can count on them, and they do a great job with communication and their aides were always top notch.

July 01, 2020

By Sally G_5

I am a past client of this provider

The aides were wonderful especially the ones who came back after the COVID diagnosis but there was one who was working for in home hospice and the aide was not willing to give the low dose morphine to him. It would have been good for the aides to know and understand about morphine especially when the agency works so close with hospice. They were very flexible, hardworking and compassionate to meet our needs.

June 22, 2020

By Dewayne O

I am a current client of this provider

It has made my life a lot better. All my limbs are almost useless, and so they give a lot of help to me. They are good, and they are anxious to serve me.They are ambitious and they do whatever is expected of them.

June 18, 2020

By Stacey S_1

I am a past client of this provider

She helped her get dressed since she has a hard time getting dressed in the morning. They did a very excellent job with my mother and I really liked them. If I had to use them again, I would have no problems because they were a very good company to work for. Everyone that was sent was well-qualified and my mother enjoyed their company. She often asked me about them.

June 16, 2020

By Anonymous_808

I am a current client of this provider

My mother loves her caregiver, but she doesn't need it that much. I love everything, they are courteous and professional. They are also reasonably priced.

June 11, 2020

By Deane S

I am a past client of this provider

My granddaughter liked them and that made a big difference. They were friendly and flexible.

June 10, 2020

By Sandra W_14

I am a current client of this provider

He needs a little bit of extra time but they do well with their help. They do seem to provide an aide for us who is very good.

June 04, 2020

By Beth Y

I am a current client of this provider

They were prepared with masks for the epidemic. There were very positive, informative, helpful, and made things clear.

June 04, 2020

By Lisa M_13

I am a past client of this provider

They have people you can trust there. Everyone is empathetic and timely in their responses.

June 03, 2020

By Robert D_21

I am a current client of this provider

They help me with my food and laundry. The caregiver was picked to meet my needs. I got lucky with my caregiver.

June 02, 2020

By Lisa H_1

I am a current client of this provider

I think that some of the caregivers need more help in understanding what they are supposed to do. They need to provide me with one suitable companion that has continuity.

June 02, 2020

By Terry H_3

I am a current client of this provider

Everything seems to be going as expected. They helped me because I don't have to worry about if he is taking his pills every day and taking a shower. He keeps track of all it. The guy that takes care of my dad seems genuinely interested in his care and goes out of his way to contact me if there are any issues. The company is very good at keeping me in the loop as well if things change.

June 01, 2020

By Linda M_26

I am a current client of this provider

They relieve me of anxiety about her. They can make it cheaper.

June 01, 2020

By Sally H_5

I am a current client of this provider

It has been very good and I appreciate the services. I could not take a shower by myself without them. They give friendly service, and they are very punctual.

June 01, 2020

By Dominic M_3

I am a current client of this provider

They provide her with some companionship and assistance. I like how they are responsive and personal. It doesn't feel like you are dealing with a big company.

June 01, 2020

By Anonymous_3833

I am a current client of this provider

She could not live at home without their assistance. I feel like the office staff needs to communicate better with their aides. The aides should know what they are supposed to be doing. I'd like the aides to give me a heads up when medications or food are running short.

June 01, 2020

By Karen N_2

I am a current client of this provider

It's very hard work to get my husband up and dressed and ready for the day. I appreciate having some physical help with that and other chores around the house. I think they are flexibly and seem truly concerned about both client and employee.

May 22, 2020

By Anonymous_2708

I am a current client of this provider

It gives me some free time to get out of the house every once in a while. They've been very good at finding caregivers that are a good match.

May 21, 2020

By Patricia M_23

I am a past client of this provider

They where the first my mother could identity with, before that she did not like any of the agencies. I already recommend them because they try to math the clients with he caregivers. They have good quality employees.

May 19, 2020

By Karen B_22

I am a past client of this provider

The caregiver did what I needed. We had the caregiver for nighttime hours so we could get some sleep. We had one caregiver who was efficient and professional.

May 19, 2020

By Eva B_1

I am a past client of this provider

We have only had her a couple of times. They just give someone to be there when I am not around. They are very responsive.

May 14, 2020

By Janice S_8

I am a current client of this provider

It seems they are reopening tomorrow a little bit. They have helped me in any way I needed. They have given my daughter a new lease on life. She has gone to church and shopping. She has slept all day which is not good but not Avila Home Care's fault. We are very happy with them. I have never had any problems with them. I have never had so much independence. I can brush my teeth and wash my clothes. I might get worse and need a female.

May 08, 2020

By Judy S_19

I am a current client of this provider

It is hard to say because his needs vary. My father does not want them to be here, so often times they just come and sit with him. It depends on our needs. They could have been better about feedback.

May 06, 2020

By Kim M_9

I am a past client of this provider

They helped her get out of bed. They would come in and help her. The caregiver was fabulous. She went above and beyond in helping my grandmother. She loved her.

May 06, 2020

By Michael B_16

I am a past client of this provider

Some of them were good and he never got worked up, but these are old people who like things a certain way and they are very difficult and the caregivers aren't used to that. A lot of them are hard to understand and they didn't handle the case very well for dementia people.

May 06, 2020

By Steve B_12

I am a current client of this provider

It's a big help when she comes and it gives me some relief. They are caring and efficient.

May 04, 2020

By Evelyn E_1

I am a current client of this provider

I don't have to go home and clean after anybody. That really makes a difference, to know that when I come in I find a house fairly straight. They have been great with communication. I've had some instances where they've sent the same people back, but they are very resolute to get any problems resolved and get you the people you want.

May 04, 2020

By David H_29

I am a past client of this provider

We only had them for a short time. I liked that the caregiver was very personable, had a good attitude.

May 04, 2020

By Emily K_4

I am a current client of this provider

They are reliable. So far, they have been great. They are professional, and the management is great.

May 04, 2020

By Lee G_3

I am a current client of this provider

It's a relief. They help my brother who has dementia. He tends to be a solo and negative character. Having someone to talk to and help him with shopping is helping with his dementia. We love them. They're very responsive.

May 01, 2020

By Mrs. D_4

I am a current client of this provider

When they're here, they deal well with my husband, who is not easy to deal with. The caregivers are very reliable.

May 01, 2020

By Kyle_1

I am a current client of this provider

The current nurse I have helps clean up too. I like that they call you a lot.

May 01, 2020

By Bonnie W_5

I am a past client of this provider

They helped her twice a day with her daily routine. They were very kind and helpful.

April 14, 2020

By Ann B

I am a current client of this provider

My mother loves them. My mom needs someone to be with her everyday and they accomplish that. The caregivers are excellent. They are easy to reach and they are very caring overall.

April 14, 2020

By Kathy K_6

I am a current client of this provider

There were a couple times when I needed someone and it was on days that they were here. They give very good service, they are good people.

April 14, 2020

By Erica_1

I am a current client of this provider

They help with her medication management. She has mentioned that the caregivers have been very good company for her after her surgery. It got to a point where she didn't need the caregivers anymore and she was disappointed not to have them there on a regular basis anymore. It had a very positive impact on her. She really misses having them as often. The medication management is working out well. She is not a morning person, so she was not thrilled about the timing of their visits, but it has all worked out overall. The caregivers for the most part have all seemed to be really good. It has been an easy process for us to navigate. Especially if she needs more care, or longer care.

April 13, 2020

By John C_29

I am a current client of this provider

The people they send are well trained and friendly. We have 24 hour care so it takes a burden off of us. They're very responsive. They do everything they say they're going to do. I have the highest recommendations for them.

April 10, 2020

By Jashayla T

I am a past client of this provider

We didn't have to worry when we had someone to watch her. I liked the communication they had people after hours that I could contact.

April 08, 2020

By Elise F_1

I am a current client of this provider

They give me a great peace of mind. Good communication and administration.

April 08, 2020

By Brenda K

I am a current client of this provider

They've given the patient some companionship. They are flexible with our schedules.

April 07, 2020

By Carol F_10

I am a past client of this provider

They allowed me to leave the house and take a walk. I knew that my husband was safe. The two ladies were very caring, loving, and efficient.

April 03, 2020

By Arthur K_1

I am a current client of this provider

She volunteers to do things, I don't have to ask her. If she sees something that needs to be done she will do it. We like the caregiver they sent us.

April 02, 2020

By Clare B

I am a current client of this provider

They've been consistently there and they are very kind. They are consistent with everything.

April 01, 2020

By Barbara_2

I am a past client of this provider

They had a great impact on him and helped him live a better life. They people who came were very nice and good.

April 01, 2020

By Anonymous_3663

I am a past client of this provider

I did sleep better through the night knowing they were there. I just was not thrilled. There was on gentlemen I really liked but he was not able to be there all the time.

April 01, 2020

By Frances D_3

I am a current client of this provider

It has made it easier for me each day to get started. They are so helpful and kind to me.

April 01, 2020

By Jeff S_3

I am a past client of this provider

Overall, the aides were really good and were able to do everything that we needed. We had good communication with the office and scheduling was very easy with them.

March 13, 2020

By Nathan P_1

I am a past client of this provider

I could not provide the care myself, so they did. The personal care they delivered to accommodate his special needs is what I liked.

March 12, 2020

By Kenneth A_3

I am a past client of this provider

They helped her do things that she couldn't do. She felt comfortable with the caregiver being there. It worked out very well. We were very pleased with the services and the caregivers that were coming.

March 09, 2020

By Anonymous_3463

I am a past client of this provider

We asked for them to send caregivers who spoke English as their first language because my mother would get frustrated not being able to understand them, which made it difficult. One of the things that did not make us very happy was that the caregivers were on their phone.

March 05, 2020

By Ruthie D

I am a past client of this provider

They made breakfast, helped her get dressed. It wasn't just cereal either they would make eggs for her and things like that. It was very personable and they did a good job of matching the caregiver to my mom.

March 05, 2020

By Bill S_23

I am a past client of this provider

We had to go on hold because my wife hid in the closet when they came, but I know when I can't handle everything and hire them again then they will be essential and we can ease my wife into it. I know almost personally the owner of the company who was a pastor in our church so I have trust and faith in their good nature.

March 03, 2020

By Cindy H_10

I am a past client of this provider

My mother needed a lot of care, they needed to turn her every two hours, they needed to feed her and do peri care. It was costly, but other than that, the care was excellent.

March 02, 2020

By Anonymous_3452

I am a current client of this provider

If I did not have them I would be in assisted living. There are one or two of them will eat while they are in my living room. I have an independent caregiver who has had to clean off one of the chairs that something was spilled on. Others will go in the kitchen and eat what they have brought along. I have to tell them if they want to eat to go to the kitchen.

March 02, 2020

By Reva O

I am a past client of this provider

We had overnight care so my mom could get some sleep. They were easy to work with and the management answered questions and made adjustments if we needed them.

March 02, 2020

By Kathy S_20

I am a current client of this provider

I know that somebody that I trust is there when I can't be there because I live in another state. They are reliable and give really good care to my mother.

February 27, 2020

By Todd H_3

I am a past client of this provider

We could not have done it without them. They helped the most by relieving the burden of having to be with him for 24 hours a day. I liked the compassion we had from the employees. They were very caring and did a good job.

February 18, 2020

By Mary B_82

I am a past client of this provider

I was able to sleep at night knowing that someone was taking care of him. I couldn't take care of my dad. I liked that they were extremely flexibility and tried to have the same person to take care of my father. They didn't become desensitized to our situation, they were always sympathetic.

February 13, 2020

By Barbara G_16

I am a past client of this provider

It relieved us form providing 24-hour care for my mom. I was very pleased with everybody that came.

February 13, 2020

By Anonymous_3391

I am a past client of this provider

Everything was good. It was positive because they were very responsive. I like that they are very responsive.

February 12, 2020

By Julie R_2

I am a current client of this provider

I know that somebody from Avila is with her. It allows me to go to work and have peace of mind. They were super responsive when we had immediate needs. The care is consistent.

February 10, 2020

By Anonymous_3255

I am a current client of this provider

I work, and my husband has health issues, so he can't take care of her in her condition. They've been wonderful. They were available when I needed them. The older caregivers are very compassionate and helpful.

February 10, 2020

By Carol M_25

I am a past client of this provider

They were very helpful in the end with increasing the amount of time we needed them. They were very available. The lady that scheduled us was really nice. The aides that came in were also really nice and well trained.

February 06, 2020

By Barry D

I am a current client of this provider

I have certain conditions of how I like things to be done, and they have followed that to the letter. Everything has been done to our liking. I like how they are efficient, let me know when things change, and the personnel we use have all been great. I don't have any problems.

February 04, 2020

By Delores R_3

I am a past client of this provider

It really helped me get out of the house. I was very pleased with what they gave us and the people that came.

February 04, 2020

By Ann M_2

I am a past client of this provider

I was able to leave with a peace of mind that everything would be alright when I left. They have great customer service. With anything I have asked a caregiver to do for my husband, they are very compliant and willing to work.

January 22, 2020

By Joan M_15

I am a current client of this provider

They have kept her safe, which is my top priority. They are very flexible.

January 22, 2020

By Anonymous_3186

I am a past client of this provider

I wish that they would approve state funded care because I love them. I know state funding reimburses are a lower rate, but the care is so top notch that it was a painful parting. The emergency care staff was amazing, and even now, they can come when another person couldn't come. Within 20 minutes after I called them, a caregiver walked in the door and it made me able to eat dinner that night, get me in bed, and use the restroom. I was in a situation one night because I didn't know if I could transfer or eat and because of them I could do it. I was very pleased with the emergency care they have provided for me. I am still connected with them as a secondary support care, and I'm very grateful they are willing to do that for me.

January 14, 2020

By Billy J_1

I am a past client of this provider

I felt comfortable leaving him while we went somewhere. They are very nice people and are very trustworthy.

January 14, 2020

By Susan D_14

I am a current client of this provider

They help him eat, get ready, use the bathroom, and everything else. When they're here, they're in charge. Every time I call, they know who I am and what my needs are.

January 14, 2020

By Valerie B_4

I am a current client of this provider

It has helped me. The bathing and the feeding has been helpful. It has gotten better over time, but this past holiday, they billed me the day before Christmas as a Holiday, which was time and a half, and I thought that was unfair.

January 14, 2020

By Daphane K

I am a current client of this provider

It's been a help having the aides come in. We had a routine set up before they came in and it was a seamless adjustment. They are reliable and flexible. They do their utmost to accommodate.

January 09, 2020

By Susan "

I am a current client of this provider

They contact me if there is a problem or if something is going well. They let me know from time to time how things are going. The caregivers really seem to look out for my loved one.

January 09, 2020

By Mary S_40

I am a current client of this provider

They help me with personal needs and help my husband prepare my meals. They are reachable. I can contact them immediately.

January 07, 2020

By Anonymous_3049

I am a past client of this provider

We felt very comfortable and competent that we could go to sleep and not worry. It was an enormous blessing for the family. We needed an immediate response to see if we could get someone to get for that one night. They acted quickly and provided a qualified person.

January 07, 2020

By Nicole H_5

I am a current client of this provider

The services give her an additional person to come, visit, and take interest in her. They're very responsive and professional.

December 18, 2019

By Caryn H

I am a current client of this provider

The agency has been great with communication. I would tell them that everybody has been great and that they communicate well. They've been extremely helpful.

December 17, 2019

By Garry_1

I am a past client of this provider

They were very cooperative and did everything that they could have done. I think they were all good and had a good attitude. They were pleasant. They all did a great job, and I was very pleased with them. They were cooperative and very helpful.

December 16, 2019

By Anonymous_2894

I am a past client of this provider

They were able to provide the services that were needed. They were efficient, and they held up their end of the bargain.

December 12, 2019

By Anonymous_2964

I am a past client of this provider

This was hard for me to answer. The care was for my wife and not for me. They were reliable.

December 09, 2019

By Keith B_4

I am a past client of this provider

They helped the most by providing companionship. I liked the ease of scheduling with them.

December 09, 2019

By Elizabeth K_9

I am a past client of this provider

He was watched over at night from 11pm-7am. He was restless and would roam. He would get up every hour and a half. I didn't see the action. I was in bed asleep. They worked really hard. I liked that they were very helpful the night that our caregiver got locked out. I was so upset when my husband got sent to the hospital that I forgot to call. They handled it.

December 03, 2019

By Darlene R_1

I am a current client of this provider

They have been taking care of my mom for a while in the home, and that takes a lot of stress off of me. They are very flexible, and they listen to the needs of the client. They work to satisfy the individual.

December 03, 2019

By Sally G_3

I am a current client of this provider

She needs someone with her at all times. The caregiver is a good companion. The woman we have that stays with my mom is excellent. My mom loves her.

December 02, 2019

By Anonymous_224

I am a past client of this provider

She wasn't pleased with the services. If they had provided someone who spoke English as their first language, that would have been better. That was where most of the difficulty was with her being as old as she is. We found that there was some difficulty even with communicating over the phone. The overall staff and their attention to all the details were great.

December 02, 2019

By Anonymous_2903

I am a past client of this provider

It enabled me to go to the grocery store. They were really fine. I don't think they could have done anything different. They were willing and on time.

December 02, 2019

By Laura C_8

I am a current client of this provider

When we go out of town, we are secure in knowing that there is someone taking care of her. My mother-in-law liked the people who came to help her, and if there was a problem with one of them, my mother-in-law felt comfortable to call them and get that changed.

November 19, 2019

By Paula D_1

I am a past client of this provider

My husband did not take that much care. I think it would have been great if he could have been cleaned. They are responsive. If there was a problem, they took us seriously.

November 19, 2019

By Betty P_9

I am a current client of this provider

They have made it easier for me to do things. They usually do everything that I need done. They are very careful about the people they send to me.

November 16, 2019

By Arnold R_1

I am a current client of this provider

They take us places that we need to go in their own car. I like the quality of the caregivers they send.

November 14, 2019

By Beth M_6

I am a current client of this provider

Them just being there is tremendous help. Knowing that he is taken care of gives me peace of mind. I like the personality of the caregivers and their thoroughness.

November 13, 2019

By Robert P_4

I am a current client of this provider

They are dependable and are there in the morning. If I had her longer, then I would have better expectations. Their communication could be improved by the office staff.

November 05, 2019

By Erin M_1

I am a current client of this provider

It's nice to know that someone is there when I am gone. They are conscientious, and most of them are very caring and considerate. They are always on time.

November 05, 2019

By Michael W_14

I am a past client of this provider

They were only there a couple days, but it fulfilled the need to be with my mother. They could improve by lowering the cost.

November 01, 2019

By Julie A_2

I am a past client of this provider

We just knew that they were there. They answered the phones and kept in contact with us. I liked the quality of the aides. They took ownership.

November 01, 2019

By Maria S_8

I am a past client of this provider

I didn't want to have to train a new person every day. They didn't read the care plan. They need to improve the people who come out to the house. They weren't active or involved in the care. They changed every day.

November 01, 2019

By Anonymous_2795

I am a current client of this provider

When the care person is here, she does things that I appreciate. I like the person that I work with.

November 01, 2019

By Beth G_2

I am a current client of this provider

They are my eyes and ears when I cannot be there. They are hands-on with my mom. I like the communication and the office staff. The care has been good so far.

October 22, 2019

By Becky S_3

I am a current client of this provider

I have had about six caregivers, and they are all very different. There was no standard. They could work on getting the right caretaker sooner.

October 10, 2019

By Max A

I am a past client of this provider

They relieved my mother-in-law from doing a lot of work. I liked their professionalism and timeliness.

October 08, 2019

By Connie_2

I am a current client of this provider

Having them there is a huge comfort to her. They could be a little better on the communication lately. We have had a lot of last-minute changes.

October 04, 2019

By Jessica S_3

I am a past client of this provider

They helped her with eating and getting clean. Some of their aides would come in late and clock in and say they were here when they weren't. Some of them would show up, then just leave.

October 02, 2019

By Scott J_2

I am a past client of this provider

They allowed my mother and everyone else to focus on everything else, instead of the daily care duties. The staff and the quality of the service was excellent.

October 01, 2019

By Beth A_4

I am a current client of this provider

They alleviate a lot of my concerns because I know my mother is taken care of on a daily basis. I can call them at any time of day or night and get hold of someone.

September 26, 2019

By Beth B_9

I am a past client of this provider

They always sent someone who was attentive and helpful. We would recommend them because they are responsible and seem very competent.

September 12, 2019

By Aina C

I am a current client of this provider

It is great, and it has been really helpful. The office staff is great, friendly, and they get to know you after awhile, which is nice.

September 12, 2019

By Pauline C_1

I am a past client of this provider

The woman who worked here was very capable of taking care of a person with Parkinson's. They were absolutely wonderful. I recommend them all the time because I have had wonderful care.

September 12, 2019

By Joyce C_13

I am a current client of this provider

They have helped the most by showing me how to do some of the things they are doing, like bathing and dressing my husband. They are giving me tips on how to handle it when I am here with my son-in-law. I have learned many things from them. They are strictly professionals but very friendly. They blend in with your family life, so they don't feel like they are interrupting. They are very skilled.

September 12, 2019

By Catherine T_1

I am a past client of this provider

We couldn't have done it without them because even during the difficult days and evenings, the caregivers kept a positive attitude, and they offered helpful suggestions for dealing with difficult decisions and difficult days. The caregivers that were sent were really wonderful people. They were on top and very skilled. We had a couple of aides that were really outstanding in helping my loved one with his illness.

September 12, 2019

By Gail B_3

I am a current client of this provider

It has a huge impact because I don't take care of her. They are moving her right now. It gives me a sense of peace of mind. For the most part, I like the staff.

August 27, 2019

By Robert S_33

I am a current client of this provider

They help her the most by making sure her medicine is ready for her. I like that the caregivers get here on time and are very knowledgeable.

August 23, 2019

By Joseph M_4

I am a past client of this provider

She was very ill, but they were high-quality services. They did everything they could to be helpful under the circumstances. The caregivers were wonderful people.

August 23, 2019

By Anonymous_2378

I am a past client of this provider

It gave me peace of mind while I was working. We just needed more hours at the end. I should have requested someone that spoke English, but that was a big problem because they couldn't understand the caregiver. They also were going to send a different caregiver each time because of the times we reserved them.

August 23, 2019

By Chris H_3

I am a past client of this provider

It improved her life. She needed help with dressing and bathing. They agency was reliable.

August 16, 2019

By Marshall D

I am a current client of this provider

They are conscientious, and they provide quality care. They constantly monitor what they do. The quality of the people they hire is very high.

August 12, 2019

By Mary A_42

I am a past client of this provider

They took him for walks, and what I didn't like was that they took him across the street and let him smoke, which they were not supposed to allow him to do. It was not okay for us and the facility. There was one time when the person that was supposed to come did not come, and we had to wait a couple of hours.

August 12, 2019

By Anonymous_2283

I am a current client of this provider

They are caring, very conversational, and they participate with him. I like the flexibility, and the people that they send are good.

August 12, 2019

By Anonymous_2308

I am a past client of this provider

One caregiver was amazing, but the others were not. They needed to show more initiative and do more things on their own. The one that was really good came in and took over and did all that was needed. I was sleeping most of the time, and I can't say much about it. One daytime caregiver was wonderful, and the other did not have any initiative. She would do what I asked, but nothing more.

July 24, 2019

By Katie S_3

I am a past client of this provider

They kept him safe and worked nicely with him. I like their flexibility and openness.

July 19, 2019

By Jennifer H

I am a past client of this provider

It took a lot of weight off of my shoulders, and my brother's shoulders. They seemed to be very helpful and understanding to what my father needed.

July 19, 2019

By Sandy R_9

I am a past client of this provider

It was very positive and professional communication, and we really appreciated it. They were responsive. I liked the way they emailed and communicated.

July 19, 2019

By Kristina M

I am a current client of this provider

The problem with that is on the provider. We found a provider that we like and don't want to lose them. We stuck with them, even though it was pretty bad and now have the one we like. We had some bad experiences with providers with Avila Home Care but have someone we like now. We had a whole bunch of different people at the beginning.

July 12, 2019

By Cathy W_6

I am a current client of this provider

They are very helpful. They hired a person to send out and take care of my mother and are very flexible to my mother's situation. They are flexible, professional, and responsive.

July 12, 2019

By Joe C_10

I am a past client of this provider

I liked the second person a lot more than the first so that was acceptable. The most helpful part was that they were very cooperative and did everything I asked them to. One caregiver was okay and the other was excellent.

July 12, 2019

By John H_23

I am a past client of this provider

It was more of an impact on my life. They could get her ready for bed, in bed, and settled in. They need to fulfill the workload of the individual.

June 18, 2019

By Sarah I_1

I am a past client of this provider

They were mainly used when I was out. When he needed something, they were there. They took care of him during the nights. I think it's very good. I like how they were trained and very well mannered.

June 12, 2019

By Ginny M_1

I am a current client of this provider

The caregivers are very nice. They are efficient when getting back to me.

June 12, 2019

By Robin S_4

I am a past client of this provider

I liked the attitude they had towards their patients. They wanted to do the best for the family and help out with anything and everything. They type of people they hire have hearts of gold. They are very polite. I like the care they gave my loved one. I liked the attitude they had to please their clients and the family. If there was a situation, they corrected it immediately. They went above and beyond.

June 12, 2019

By Alysa S_1

I am a current client of this provider

They could have more people like our caregiver. That man does his job. The others just let him sit in the basement and babysit. This caregiver does what the service should be. I did like that they were individually owned, but now they have merged.

May 29, 2019

By Jane S_10

I am a current client of this provider

They have to physically get my mom in the shower and dressed because she is unable to do that for herself now. The care that we have always had has been excellent, and we have mentioned that to a few people that we know.

May 17, 2019

By Marlene N

I am a current client of this provider

They only come two times a week, and I have to pay 400 dollars per month. They take me to the doctor or to the store. More errands then anything else.

May 13, 2019

By Ginny B

I am a current client of this provider

They do my bathing because I can't do it by myself. I just got out of the hospital again, and they are extremely helpful and attentive with that. They are on time, and they are very helpful in terms of whatever needs I have. I can't see a negative thing about them.

May 13, 2019

By Susie L_2

I am a past client of this provider

My mom was instant on doing things on her own, but they were two steps behind her. They would do anything my mom let them do. I liked that they were prompt and got there when they should.

May 13, 2019

By Tori S

I am a current client of this provider

I like the schedule and the company. I like the flexibility.

April 25, 2019

By Lisa L_1

I am a past client of this provider

I feel like the caregivers could have been more self-starters and accepting of my instructions. I wouldn't recommend them because they did not have quality caregivers. It was really hard to communicate with them.

April 25, 2019

By Mary F

I am a current client of this provider

We don't worry because we know that my mom is getting good care and that she is being watched carefully. If there is any problem, they address it quickly and they will let us know. They are very quick to respond. They are kind and very active. They are quick and are very patient with the family. They have been really great.

March 26, 2019

By Janey W_1

I am a current client of this provider

She cannot be alone, and having someone there is reassuring. It would also be nice if they would take her out a little more often. It would be nice if they could provide the same caregiver on the weekends. They have a hard time filling in the weekend spots, and I think people call out quite frequently. It leaves my loved one quite confused at why so many people are coming into their house.

March 21, 2019

By Kellin D

I am a past client of this provider

It wasn't helpful for him because he didn't want a caregiver in the home, and they didn't really help either. The quality in the aides hired needs to improve and a higher level of oversight.

March 18, 2019

By Anonymous_1687

I am a past client of this provider

They should have sent someone right away when the other caregiver didn't show up. They were not punctual or efficient with the care.

March 18, 2019

By Ethel W_2

I am a current client of this provider

I needed to have care and personal care for my grandmother, that way I am not worried when I am not here. They are readily available, polite, kind, and understanding.

March 12, 2019

By Barbara G_39

I am a current client of this provider

They are very positive by providing companionship. They fulfill all of my needs.

March 12, 2019

By Kathy_1

I am a past client of this provider

They took care of my father's hygiene and monitored him for distress. They were prompt, courteous, and the caregiver they sent was wonderful.

February 21, 2019

By Linda K_11

I am a current client of this provider

They have made things easier because I couldn't do anything but sit in a chair, and they have been able to clean me. They have been extremely helpful. It was essential that I get this care. I am very pleased with the girl I have. The other caregivers, though, are not the same quality.

February 21, 2019

By Kim L_3

I am a past client of this provider

They helped my dad when I could not be there. I liked their mission, focus, and quality of caregivers they provided in general.

February 12, 2019

By Ann B

I am a current client of this provider

They help the most with his every day exercising. They send someone that shows up.

February 12, 2019

By Lori T

I am a current client of this provider

They were able to hold us over until we were able to get a spot for her in the community she now lives in. They were able to sustain her lifestyle. They really tried to match the personalities and skills of the caregivers with my mother's needs.

January 23, 2019

By Mr.Miles

I am a past client of this provider

Care takers was always late to my house

January 11, 2019

By Jerry B_1

I am a past client of this provider

I could go out and I feel like somebody was there, who I could trust. They're number one and very prompt. They're really caring, compassionate, and not terribly expensive.

January 11, 2019

By Donna D_5

I am a past client of this provider

Since I am not a nurse, I didn't understand a catheter and how to bathe her with it, so we needed their medical expertise. I have already recommended them. Everyone they sent was great. They were flexible with timing and very accommodating.

December 20, 2018

By Tom S_1

I am a past client of this provider

It was very hard. It did not help at all.

December 17, 2018

By Betty E_7

I am a past client of this provider

He needed a little help dressing and bathing. He was very pleased with the services and the two men, Casey and Terry, that came here to help him.

December 11, 2018

By Kerry A

I am a current client of this provider

They have made my life easier by getting the coverage I need when I need it. I like that they communicate with me and they get the coverage I need.

December 07, 2018

By Kathy U

I am a current client of this provider

The caregiver gets my mother up in the morning and makes sure she takes her medication. My mother has fallen twice in the past week, and the companion was the one that found her. She handled it very well.

December 06, 2018

By Rosie G_1

I am a current client of this provider

My daughter gets out more and she likes to do things without me once in a while. She gets to go out and do things that she likes, and it allows me some extra time to do my own things. I happen to have two caregivers that are fabulous to my daughter.

December 05, 2018

By Shannon G_1

I am a current client of this provider

They help when I can't be there, or my wife can't be there with her. They are always there, and they are very dependable.

December 05, 2018

By Lee and Judy R_1

I am a current client of this provider

It is positive. Our current caregiver sets the bar high. I think that they run a very good business, and they know exactly what is going on. If our caregiver can't come, they let you know and they let us choose if we want to skip a day or get more hours. It's a very well-run service business. It's hard to get good service.

November 26, 2018

By Amy W_3

I am a current client of this provider

They take care of my mother, and I can work. The care is good. Everything's worked out very smoothly.

November 12, 2018

By Nan M

I am a current client of this provider

They are doing the care so I do not have to. One caregiver brought my mother a new cup just like one that she had that was getting old.

October 30, 2018

By Helen S_1

I am a current client of this provider

The caregiver trains me and helps me to improve. The company is wonderful.

October 26, 2018

By George S_12

I am a current client of this provider

The woman who we retained handles him well. They have been outstanding and they deal with things when things go wrong.

October 23, 2018

By Mary Bell H

I am a current client of this provider

They meet a need that I have. I think so far they have met my needs because the person that I have is absolutely wonderful. I haven't had any problems because she is so spectacular.

October 16, 2018

By Betty J_3

I am a current client of this provider

They make things easier by being here to take care of my husband. They also communicate well. They have capable people and they're willing to be a part of our routine.

October 16, 2018

By Ron S_3

I am a current client of this provider

It takes a lot of stress off of me having them. They are always there for us, and they handle everything well.

September 27, 2018

By Stanley S

I am a current client of this provider

I have had a whole lot of trouble with my meals. I have had to walk in and give greater directions and it is not good for me to walk because it makes the wrapping on my foot go bad. One girl was late coming to pick me up because she went to the wrong house. Then when she picked me up the ride was rather harrowing. On the way back from the hospital she ran out of gas and we had to ask for help from a policeman. Then the policeman said that he felt that she was a danger to other people.

September 17, 2018

By Jill M_1

I am a past client of this provider

It was very good, the person was there to help me as well as to help my loved one, and they made a great impact. They gave a lot of thought to who the right person was to meet my loved one's needs.

September 12, 2018

By James M_1

I am a past client of this provider

Knowing that someone was there in case he fell was nice. It was nice to have him get in a routine with taking his medication and things like that. They are very friendly people to work with.

September 12, 2018

By Linda_1

I am a past client of this provider

It took a lot of pressure off of me to have them taking care of my father. I had a major problem. The aides were putting cloth down the toilet, so we had major expenses and plumbing issues. We had to get septic pumped and call in a plumber. They took a day service charge off our bill. They need to train their people. One girl in particular sat and did nothing at all.

August 21, 2018

By Jack K

I am a current client of this provider

The staff is polite, and they're good at picking up on her needs. Once I became comfortable with them, I don't have to worry about things, and I'm at ease. The nursing staff has the appropriate level of training, and sufficient training to fit our needs.

August 14, 2018

By Barbara a

I am a past client of this provider

They really looked after both of my parents until my dad passed away. They were very attentive and kept me informed of everything. All of their caregivers were very conscientious and I had no problems with them. They were very well selected people.

August 13, 2018

By Judy M

I am a past client of this provider

They helped him the most by doing everything for him such as cooking and socialization. I liked the caregiver that came to cook for my uncle. She was absolutely lovely, he loved her, and she treated him well.

July 26, 2018

By Marge H

I am a past client of this provider

They picked us up, took us to the hospital, brought us back home, and provided a wonderful service to transport us. I would say that they are very dependable and pleasant.

July 17, 2018

By Judy F

I am a current client of this provider

I feel much more comfortable with someone in the house, and I'm getting along with them. I really like it. They're trained, friendly, and really helpful.

July 12, 2018

By Andy P

I am a past client of this provider

I think it was a big help. It helped my loved one who had a hard time taking care of himself. We liked the care taker. She was competent and friendly. She did everything just right.

June 14, 2018

By Vince M

I am a past client of this provider

The best thing was preparing meals, but the actual in-home care wasn't as good. One dropped me in the shower, and he didn't seem well trained in body mechanics. Overall, they were on time and did what they were expected to do.

June 12, 2018

By Lyle A

I am a past client of this provider

I could trust them and they made my life smoother. They were responsive, attentive, and they had supervisors that were also attentive. My mother liked them.

May 17, 2018

By Rose V

I am a current client of this provider

It provides companionship for him. They are just kind. Bar none, everyone is kind.

May 15, 2018

By Sharon P

I am a current client of this provider

They give me peace of mind that I don't have to worry about my mom's care because there is someone there with her. In the beginning, we had issues with caregivers, and they were quick to straighten them out.

April 20, 2018

By Louise D

I am a past client of this provider

The service was exceptional. They helped the most with basic hygiene.

April 16, 2018

By Nate B

I am a past client of this provider

They were very responsive and caring. They gave care and comfort for my mother and comfort for the family just knowing that someone was there caring for my mother.

March 23, 2018

By Adam B

I am a current client of this provider

Avila Home Care treated my family like their own. They have made life easier by providing my grandmother with companionship.

March 19, 2018

By Lou Ann W

I am a current client of this provider

I like the caregiver they've provided. She's a self-starter and doesn't wait for me to tell her what to do. She's personable. The caregiver has been able to take me places I've needed to go. She helps me into the car and to doctor's visits.

February 16, 2018

By Jen R

I am a current client of this provider

It was an easy process. They're friendly people that gave me confidence. The caregivers read books to my mom. That is something that is enjoyable for her.

January 22, 2018

By Lorraine W

I am a current client of this provider

Everything is positive. The person is very nice, their communication is very good, and they are pleasant to work with. The provide a timely person when we need them to shower, do the laundry, provide meals, and provide daily care for my husband.

December 18, 2017

By Maryella A

I am a current client of this provider

Avila Home Care provides consistent care. They provide the same staff for each visit which is so therapeutic for my loved one. Avila Home Care gave me the opportunity to have a life for the couple of hours that they are here.

December 12, 2017

By Susan E

I am a current client of this provider

Avila Home Care has provided us with a great caregiver. They do a great job matching clients with their caregivers. They also have great customer service. Avila Home Care has made my life easier because they can take care of my husband while I am not home.

December 12, 2017

By Betty F_1

I am a current client of this provider

Avila Home Care has great caregivers! Avila Home Care has made my life easier because my caregiver has provided me access to things I wouldn't normally be able to do.

November 22, 2017

By Lawrence J

I am a current client of this provider

Avila Home Care is very compassionate and reliable. Avila Home Care has made a positive impact on my loved one's life because they are helping out and supplementing the family in general.

November 16, 2017

By Brian S_4

I am a current client of this provider

Avila Home Care has been responsive, prompt, competent, and professional. The caregiver from Avila Home Care has been very good. Avila Home Care is able to provide services that other companies cannot, such as driving. The services from Avila Home Care have given me less anxiety and worry.

October 17, 2017

By Ann B_6

I am a current client of this provider

I would tell someone that Avila Home Care is trustworthy, and they do an excellent job. They go above and beyond, and are very dependable. Avila Home Care has made my life easier by taking the worry out of care giving for my father. It takes a burden off of me.

September 25, 2017

By Nancy B_6

I am a current client of this provider

I would tell others that I have found all of the nurses at Avila Home Care to be very caring, and all of the people at Avila Home Care are very compassionate. It is very nice to know that someone else can be here to help me with my husband's care.

September 19, 2017

By Irene H

I am a past client of this provider

Avila Home Care has truly caring caregivers that provide personal care. Avila Home Care took care of him; his needs became the primary thing they would do.

September 13, 2017

By Casimir R

I am a past client of this provider

The person from Avila Home Care was very likable and did a good job. The services gave me a chance to do something else other than take care of him.

August 24, 2017

By Marian a

I am a past client of this provider

When we started with Avila Home Care, they were just starting as a new company and within the three months that we had them, they were open to suggestions and criticism and they truly worked with us until the end of my father's life. Avila Home Care was a new agency and we worked through everything together. Their mission is to help all of their people and I truly respect that. Avila Home Care also helped my mother to keep going, which was an extremely positive force for my mother.

August 16, 2017

By Bev G_1

I am a current client of this provider

Avila Home Care hires excellent caregivers. They are available to adapt to my schedule. The services help just by the care that they provide for my husband. I wouldn't be able to leave my home without them here. The availability of being able to call them to schedule changes is also helpful.

July 17, 2017

By Carolyn E

I am a current client of this provider

I would tell a friend that Avila Home Care is very caring and gentle in caring for my mother. Avila Home Care has made life easier by freeing me up to get my life back to normal.

July 13, 2017

By Richard D_5

I am a current client of this provider

Avila Home Care is very reliable, and it's the first time I have had to deal with this, so I have been very satisfied. I needed someone to give me some relief and help keep my husband at home. Avila Home Care helps me with those things.
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About Avila Home Care

Avila Home Care is an in-home care provider serving Lutherville, Maryland and the surrounding area. Avila Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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