Avila Home Care

Offers Home Care

121 Reviews
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Avila Home Care (800) 973-1841
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Reviews of Avila Home Care

121 Reviews Write a review

Home Care Reviews for Avila Home Care

August 12, 2019

By Anonymous_2308

I am a past client of this provider

One caregiver was amazing, but the others were not. They needed to show more initiative and do more things on their own. The one that was really good came in and took over and did all that was needed. I was sleeping most of the time, and I can't say much about it. One daytime caregiver was wonderful, and the other did not have any initiative. She would do what I asked, but nothing more.

August 12, 2019

By Ann B

I am a current client of this provider

I couldn't do without her. She takes care of me. The caregiver reads everything for me, which is a great help. I like the services I receive and my caregiver.

July 30, 2019

By Kathy S_20

I am a current client of this provider

She would prefer not to have strangers in her apartment. There is nothing they could do more. They have worked with us right from the get-go. They have respond positively to every request.

July 24, 2019

By Barry D

I am a current client of this provider

It helps out. My wife is very happy and so am I. I like that they are professional, appear to be caring, and we like the caregiver very much.

July 24, 2019

By Katie S_3

I am a past client of this provider

They kept him safe and worked nicely with him. I like their flexibility and openness.

July 19, 2019

By Jennifer H

I am a past client of this provider

It took a lot of weight off of my shoulders, and my brother's shoulders. They seemed to be very helpful and understanding to what my father needed.

July 19, 2019

By Sandy R_9

I am a past client of this provider

It was very positive and professional communication, and we really appreciated it. They were responsive. I liked the way they emailed and communicated.

July 19, 2019

By Kristina M

I am a current client of this provider

The problem with that is on the provider. We found a provider that we like and don't want to lose them. We stuck with them, even though it was pretty bad and now have the one we like. We had some bad experiences with providers with Avila Home Care but have someone we like now. We had a whole bunch of different people at the beginning.

July 12, 2019

By Daphane K

I am a current client of this provider

It's a relief to have reliable care at home, since I have a lot of things to do. We haven't had any problems yet. They have good communication.

July 12, 2019

By Susan D_14

I am a current client of this provider

I don't know how I could do it without her. She brings things from home like books that she things he would be interested in. The person they have helping us is consistent and has been able to he here any time I need her. She is helpful here at the house. My dad likes her a lot, and she keeps him engaged.

July 12, 2019

By Cathy W_6

I am a current client of this provider

They are very helpful. They hired a person to send out and take care of my mother and are very flexible to my mother's situation. They are flexible, professional, and responsive.

July 12, 2019

By Valerie B_4

I am a current client of this provider

I think they have provided as much comfort and care as she needs. Not everyone is the same, and everyone that comes here comes with something different. Some of the caregivers seem more seasoned than others. They need to improve on basic skills and make sure they are top level.

July 12, 2019

By Billy J_1

I am a current client of this provider

They have helped him be content. They help him with the TV or help him eat. He takes him on a walk. It's easier to set the schedule.

July 12, 2019

By Joe C_10

I am a past client of this provider

I liked the second person a lot more than the first so that was acceptable. The most helpful part was that they were very cooperative and did everything I asked them to. One caregiver was okay and the other was excellent.

July 12, 2019

By John H_23

I am a past client of this provider

It was more of an impact on my life. They could get her ready for bed, in bed, and settled in. They need to fulfill the workload of the individual.

June 18, 2019

By Jill L_1

I am a current client of this provider

It has helped a great deal. She is now acclimated to getting up in the morning and knowing what is going to happen. She has dementia. They are very easy to work with. They respond immediately, and the one we are using now is great.

June 18, 2019

By Kate L

I am a current client of this provider

I wish they were a little bit more forceful to force her to use her walker a little more. They are a little shy in that area. There is an attempt to be consistent with the scheduling of nurses.

June 18, 2019

By Sarah I_1

I am a past client of this provider

They were mainly used when I was out. When he needed something, they were there. They took care of him during the nights. I think it's very good. I like how they were trained and very well mannered.

June 18, 2019

By Caryn H

I am a current client of this provider

There are lots of days when I can just call and check on her instead of having to go over there to check on her. Everyone is very personable, and they will help with whatever we need.

June 12, 2019

By Ginny M_1

I am a current client of this provider

The caregivers are very nice. They are efficient when getting back to me.

June 12, 2019

By Robin S_4

I am a past client of this provider

I liked the attitude they had towards their patients. They wanted to do the best for the family and help out with anything and everything. They type of people they hire have hearts of gold. They are very polite. I like the care they gave my loved one. I liked the attitude they had to please their clients and the family. If there was a situation, they corrected it immediately. They went above and beyond.

June 12, 2019

By Larry F_2

I am a current client of this provider

This gives me the extra time to do things that I need to do. They are a good help. They are very easy to work with when I have a problem. I have reached out, and they've addressed the problems.

June 12, 2019

By Alysa S_1

I am a current client of this provider

They could have more people like our caregiver. That man does his job. The others just let him sit in the basement and babysit. This caregiver does what the service should be. I did like that they were individually owned, but now they have merged.

May 30, 2019

By Ann M_2

I am a past client of this provider

This was the first time I had to leave my husband. I needed someone there with him while I was away on vacation for a week. I appreciate their attention to detail. It is tailor made to our situation. They were very careful in understanding what he needed and what I expected as his primary caregiver.

May 29, 2019

By Jane S_10

I am a current client of this provider

They have to physically get my mom in the shower and dressed because she is unable to do that for herself now. The care that we have always had has been excellent, and we have mentioned that to a few people that we know.

May 23, 2019

By Elizabeth K_9

I am a current client of this provider

They are here from 11 at night to 7 in the morning, which allows me to sleep. I get to ignore everything else and just sleep. The foreign ladies have difficulty speaking slowly enough. My husband has difficulty understanding them.

May 17, 2019

By Marlene N

I am a current client of this provider

They only come two times a week, and I have to pay 400 dollars per month. They take me to the doctor or to the store. More errands then anything else.

May 16, 2019

By Anonymous_224

I am a current client of this provider

It is very hard to judge because I am not there during the evenings, but I think that we are very pleased with her services. We really only have used one person from the agency and five other women to take care of my mother, and everything has worked out with the one perfectly.

May 13, 2019

By Ginny B

I am a current client of this provider

They do my bathing because I can't do it by myself. I just got out of the hospital again, and they are extremely helpful and attentive with that. They are on time, and they are very helpful in terms of whatever needs I have. I can't see a negative thing about them.

May 13, 2019

By Susie L_2

I am a past client of this provider

My mom was instant on doing things on her own, but they were two steps behind her. They would do anything my mom let them do. I liked that they were prompt and got there when they should.

May 13, 2019

By Tori S

I am a current client of this provider

I like the schedule and the company. I like the flexibility.

May 13, 2019

By Arnold R_1

I am a current client of this provider

We just go out to lunch. They allow us some R&R. I like their warmth and efficiency.

May 13, 2019

By Joe D_5

I am a current client of this provider

They keep me informed about everything. They have proper billing and invoicing. I like that they are responsive to our needs.

April 25, 2019

By Lisa L_1

I am a past client of this provider

I feel like the caregivers could have been more self-starters and accepting of my instructions. I wouldn't recommend them because they did not have quality caregivers. It was really hard to communicate with them.

April 25, 2019

By Mary F

I am a current client of this provider

We don't worry because we know that my mom is getting good care and that she is being watched carefully. If there is any problem, they address it quickly and they will let us know. They are very quick to respond. They are kind and very active. They are quick and are very patient with the family. They have been really great.

April 24, 2019

By Terry H_3

I am a current client of this provider

They provide companionship. They take care of many things like laundry, breakfast, medications, and making sure he takes his shower. They are very reliable, keep in contact with me, and have professional people that look and speak well. They take care of my dad and advise me of any situations that might require additional action.

April 24, 2019

By Gary W_1

I am a current client of this provider

They have helped me personally the most by relieving a lot of worry about my mother's care. I like the personal contact, and they have great communication. They also have very caring caregivers.

April 16, 2019

By Kyle_1

I am a past client of this provider

The agency provided coverage for my loved one, and they provided excellent care. I liked that I could put in a request the day before. There is always availability in caregivers for the following day.

April 16, 2019

By Beth G_2

I am a current client of this provider

My mother is a tricky lady. She is hard to provide care for since she is so particular. The nurse has learned how to communicate with my mom with sternness and compassion. She sits down and listens to her. My mother likes that she does not treat her as just another client. They communicate very well with us if there is ever a conflict in the schedule. The nurse in charge of us reaches out to us every week to see how she is doing. We appreciate how they reach out and show that they care.

April 15, 2019

By Judy S_19

I am a current client of this provider

They have helped him. In the beginning, they helped him with tasks in his apartment and helped with personal care. I have them go there in case he needs anything. They are very responsive and they try to match an appropriate caregiver to my dad.

April 12, 2019

By Robert D_21

I am a current client of this provider

She's always on time and does whatever I need her to do. My caregiver is very personable, but there is no way to improve.

April 12, 2019

By Michael B_16

I am a current client of this provider

Sometimes there is a language barrier. The quality of the employees could be improved. They are on their phones and hard to understand.

April 12, 2019

By Karen N_2

I am a current client of this provider

The provider has helped him the most by getting him up and ready in the morning. I like how they have been good about checking with me to see how things are going.

April 12, 2019

By Lisa H_1

I am a current client of this provider

One day he had to be taken to the E.R., and his caregiver went over there and waited with him. They took him home when he was done. I think that they're very responsible, responsive, and they care about their clients and what they're doing.

March 26, 2019

By Janey W_1

I am a current client of this provider

She cannot be alone, and having someone there is reassuring. It would also be nice if they would take her out a little more often. It would be nice if they could provide the same caregiver on the weekends. They have a hard time filling in the weekend spots, and I think people call out quite frequently. It leaves my loved one quite confused at why so many people are coming into their house.

March 21, 2019

By Connie_2

I am a current client of this provider

They relieve some of the stress on the family. The whole process is very well handled, very organized, and well informed.

March 21, 2019

By Kellin D

I am a past client of this provider

It wasn't helpful for him because he didn't want a caregiver in the home, and they didn't really help either. The quality in the aides hired needs to improve and a higher level of oversight.

March 18, 2019

By Anonymous_1687

I am a past client of this provider

They should have sent someone right away when the other caregiver didn't show up. They were not punctual or efficient with the care.

March 18, 2019

By Ethel W_2

I am a current client of this provider

I needed to have care and personal care for my grandmother, that way I am not worried when I am not here. They are readily available, polite, kind, and understanding.

March 14, 2019

By Frances D_3

I am a current client of this provider

It is fine for me. They do the dishes and make me coffee. They are so agreeable and they do anything you ask.

March 12, 2019

By Barbara G_39

I am a current client of this provider

They are very positive by providing companionship. They fulfill all of my needs.

March 12, 2019

By Kathy_1

I am a past client of this provider

They took care of my father's hygiene and monitored him for distress. They were prompt, courteous, and the caregiver they sent was wonderful.

March 12, 2019

By Clare B

I am a current client of this provider

I don't have to worry anymore. They're super responsive and they provide complete coverage.

February 26, 2019

By Catherine T_1

I am a current client of this provider

We have confidence that Micheal is safe while I'm at work. They have been really good, we have only had one person that we were disappointed in. Everyone else has been fantastic.

February 21, 2019

By Linda K_11

I am a current client of this provider

They have made things easier because I couldn't do anything but sit in a chair, and they have been able to clean me. They have been extremely helpful. It was essential that I get this care. I am very pleased with the girl I have. The other caregivers, though, are not the same quality.

February 21, 2019

By Kim L_3

I am a past client of this provider

They helped my dad when I could not be there. I liked their mission, focus, and quality of caregivers they provided in general.

February 15, 2019

By Tricia a_2

I am a current client of this provider

There are no issues about them from me. There are no issues with talking to someone to get a proper answer and they answer within one second. They answer the phone. They answer the questions. They're nice and they work with my father, mother and they're nice people. They take good care of him.

February 15, 2019

By Pauline C_1

I am a current client of this provider

It makes my life much easier. The fact that they communicate well and have a very helpful nurse and caregiver is great. There is a good team effect going on.

February 12, 2019

By Ann B

I am a current client of this provider

They help the most with his every day exercising. They send someone that shows up.

February 12, 2019

By Lori T

I am a current client of this provider

They were able to hold us over until we were able to get a spot for her in the community she now lives in. They were able to sustain her lifestyle. They really tried to match the personalities and skills of the caregivers with my mother's needs.

January 23, 2019

By Mr.Miles

I am a past client of this provider

Care takers was always late to my house

January 11, 2019

By Jerry B_1

I am a past client of this provider

I could go out and I feel like somebody was there, who I could trust. They're number one and very prompt. They're really caring, compassionate, and not terribly expensive.

January 11, 2019

By Donna D_5

I am a past client of this provider

Since I am not a nurse, I didn't understand a catheter and how to bathe her with it, so we needed their medical expertise. I have already recommended them. Everyone they sent was great. They were flexible with timing and very accommodating.

January 09, 2019

By Kathy K_6

I am a current client of this provider

They can have better screening of the people they use for transportation. They are easy to work with.

December 28, 2018

By Jeff S_3

I am a past client of this provider

The services took a lot of stress off of me because I live 25 minutes away. There was a time when a caregiver was non-existent and my mother fell.

December 20, 2018

By Tom S_1

I am a past client of this provider

It was very hard. It did not help at all.

December 17, 2018

By Betty E_7

I am a past client of this provider

He needed a little help dressing and bathing. He was very pleased with the services and the two men, Casey and Terry, that came here to help him.

December 11, 2018

By Kerry A

I am a current client of this provider

They have made my life easier by getting the coverage I need when I need it. I like that they communicate with me and they get the coverage I need.

December 07, 2018

By Kathy U

I am a current client of this provider

The caregiver gets my mother up in the morning and makes sure she takes her medication. My mother has fallen twice in the past week, and the companion was the one that found her. She handled it very well.

December 06, 2018

By Rosie G_1

I am a current client of this provider

My daughter gets out more and she likes to do things without me once in a while. She gets to go out and do things that she likes, and it allows me some extra time to do my own things. I happen to have two caregivers that are fabulous to my daughter.

December 05, 2018

By Shannon G_1

I am a current client of this provider

They help when I can't be there, or my wife can't be there with her. They are always there, and they are very dependable.

December 05, 2018

By Lee and Judy R_1

I am a current client of this provider

It is positive. Our current caregiver sets the bar high. I think that they run a very good business, and they know exactly what is going on. If our caregiver can't come, they let you know and they let us choose if we want to skip a day or get more hours. It's a very well-run service business. It's hard to get good service.

November 26, 2018

By Amy W_3

I am a current client of this provider

They take care of my mother, and I can work. The care is good. Everything's worked out very smoothly.

November 12, 2018

By Nan M

I am a current client of this provider

They are doing the care so I do not have to. One caregiver brought my mother a new cup just like one that she had that was getting old.

November 12, 2018

By Anonymous_808

I am a current client of this provider

They help with every day activities, the caregiver has been taking my loved one places and cleaning their closet. There are some issues with their billing. There have been issues with someone not paying and they call my loved one, and I would just like the billing to be more seamless.

October 30, 2018

By Helen S_1

I am a current client of this provider

The caregiver trains me and helps me to improve. The company is wonderful.

October 26, 2018

By George S_12

I am a current client of this provider

The woman who we retained handles him well. They have been outstanding and they deal with things when things go wrong.

October 23, 2018

By Mary Bell H

I am a current client of this provider

They meet a need that I have. I think so far they have met my needs because the person that I have is absolutely wonderful. I haven't had any problems because she is so spectacular.

October 16, 2018

By Betty J_3

I am a current client of this provider

They make things easier by being here to take care of my husband. They also communicate well. They have capable people and they're willing to be a part of our routine.

October 16, 2018

By Ron S_3

I am a current client of this provider

It takes a lot of stress off of me having them. They are always there for us, and they handle everything well.

September 27, 2018

By Stanley S

I am a current client of this provider

I have had a whole lot of trouble with my meals. I have had to walk in and give greater directions and it is not good for me to walk because it makes the wrapping on my foot go bad. One girl was late coming to pick me up because she went to the wrong house. Then when she picked me up the ride was rather harrowing. On the way back from the hospital she ran out of gas and we had to ask for help from a policeman. Then the policeman said that he felt that she was a danger to other people.

September 17, 2018

By Jill M_1

I am a past client of this provider

It was very good, the person was there to help me as well as to help my loved one, and they made a great impact. They gave a lot of thought to who the right person was to meet my loved one's needs.

September 12, 2018

By James M_1

I am a past client of this provider

Knowing that someone was there in case he fell was nice. It was nice to have him get in a routine with taking his medication and things like that. They are very friendly people to work with.

September 12, 2018

By Linda_1

I am a past client of this provider

It took a lot of pressure off of me to have them taking care of my father. I had a major problem. The aides were putting cloth down the toilet, so we had major expenses and plumbing issues. We had to get septic pumped and call in a plumber. They took a day service charge off our bill. They need to train their people. One girl in particular sat and did nothing at all.

August 21, 2018

By Jack K

I am a current client of this provider

The staff is polite, and they're good at picking up on her needs. Once I became comfortable with them, I don't have to worry about things, and I'm at ease. The nursing staff has the appropriate level of training, and sufficient training to fit our needs.

August 14, 2018

By Barbara a

I am a past client of this provider

They really looked after both of my parents until my dad passed away. They were very attentive and kept me informed of everything. All of their caregivers were very conscientious and I had no problems with them. They were very well selected people.

August 13, 2018

By Judy M

I am a past client of this provider

They helped him the most by doing everything for him such as cooking and socialization. I liked the caregiver that came to cook for my uncle. She was absolutely lovely, he loved her, and she treated him well.

July 26, 2018

By Marge H

I am a past client of this provider

They picked us up, took us to the hospital, brought us back home, and provided a wonderful service to transport us. I would say that they are very dependable and pleasant.

July 17, 2018

By Judy F

I am a current client of this provider

I feel much more comfortable with someone in the house, and I'm getting along with them. I really like it. They're trained, friendly, and really helpful.

July 12, 2018

By Andy P

I am a past client of this provider

I think it was a big help. It helped my loved one who had a hard time taking care of himself. We liked the care taker. She was competent and friendly. She did everything just right.

June 14, 2018

By Vince M

I am a past client of this provider

The best thing was preparing meals, but the actual in-home care wasn't as good. One dropped me in the shower, and he didn't seem well trained in body mechanics. Overall, they were on time and did what they were expected to do.

June 12, 2018

By Lyle A

I am a past client of this provider

I could trust them and they made my life smoother. They were responsive, attentive, and they had supervisors that were also attentive. My mother liked them.

May 17, 2018

By Rose V

I am a current client of this provider

It provides companionship for him. They are just kind. Bar none, everyone is kind.

May 15, 2018

By Sharon P

I am a current client of this provider

They give me peace of mind that I don't have to worry about my mom's care because there is someone there with her. In the beginning, we had issues with caregivers, and they were quick to straighten them out.

April 20, 2018

By Louise D

I am a past client of this provider

The service was exceptional. They helped the most with basic hygiene.

April 16, 2018

By Nate B

I am a past client of this provider

They were very responsive and caring. They gave care and comfort for my mother and comfort for the family just knowing that someone was there caring for my mother.

March 23, 2018

By Adam B

I am a current client of this provider

Avila Home Care treated my family like their own. They have made life easier by providing my grandmother with companionship.

March 19, 2018

By Lou Ann W

I am a current client of this provider

I like the caregiver they've provided. She's a self-starter and doesn't wait for me to tell her what to do. She's personable. The caregiver has been able to take me places I've needed to go. She helps me into the car and to doctor's visits.

February 16, 2018

By Jen R

I am a current client of this provider

It was an easy process. They're friendly people that gave me confidence. The caregivers read books to my mom. That is something that is enjoyable for her.

January 22, 2018

By Lorraine W

I am a current client of this provider

Everything is positive. The person is very nice, their communication is very good, and they are pleasant to work with. The provide a timely person when we need them to shower, do the laundry, provide meals, and provide daily care for my husband.

December 18, 2017

By Maryella A

I am a current client of this provider

Avila Home Care provides consistent care. They provide the same staff for each visit which is so therapeutic for my loved one. Avila Home Care gave me the opportunity to have a life for the couple of hours that they are here.

December 12, 2017

By Susan E

I am a current client of this provider

Avila Home Care has provided us with a great caregiver. They do a great job matching clients with their caregivers. They also have great customer service. Avila Home Care has made my life easier because they can take care of my husband while I am not home.

December 12, 2017

By Betty F_1

I am a current client of this provider

Avila Home Care has great caregivers! Avila Home Care has made my life easier because my caregiver has provided me access to things I wouldn't normally be able to do.

November 22, 2017

By Lawrence J

I am a current client of this provider

Avila Home Care is very compassionate and reliable. Avila Home Care has made a positive impact on my loved one's life because they are helping out and supplementing the family in general.

November 16, 2017

By Brian S_4

I am a current client of this provider

Avila Home Care has been responsive, prompt, competent, and professional. The caregiver from Avila Home Care has been very good. Avila Home Care is able to provide services that other companies cannot, such as driving. The services from Avila Home Care have given me less anxiety and worry.

October 17, 2017

By Ann B_6

I am a current client of this provider

I would tell someone that Avila Home Care is trustworthy, and they do an excellent job. They go above and beyond, and are very dependable. Avila Home Care has made my life easier by taking the worry out of care giving for my father. It takes a burden off of me.

September 25, 2017

By Nancy B_6

I am a current client of this provider

I would tell others that I have found all of the nurses at Avila Home Care to be very caring, and all of the people at Avila Home Care are very compassionate. It is very nice to know that someone else can be here to help me with my husband's care.

September 19, 2017

By Irene H

I am a past client of this provider

Avila Home Care has truly caring caregivers that provide personal care. Avila Home Care took care of him; his needs became the primary thing they would do.

September 13, 2017

By Casimir R

I am a past client of this provider

The person from Avila Home Care was very likable and did a good job. The services gave me a chance to do something else other than take care of him.

August 24, 2017

By Marian a

I am a past client of this provider

When we started with Avila Home Care, they were just starting as a new company and within the three months that we had them, they were open to suggestions and criticism and they truly worked with us until the end of my father's life. Avila Home Care was a new agency and we worked through everything together. Their mission is to help all of their people and I truly respect that. Avila Home Care also helped my mother to keep going, which was an extremely positive force for my mother.

August 16, 2017

By Bev G_1

I am a current client of this provider

Avila Home Care hires excellent caregivers. They are available to adapt to my schedule. The services help just by the care that they provide for my husband. I wouldn't be able to leave my home without them here. The availability of being able to call them to schedule changes is also helpful.

July 17, 2017

By Carolyn E

I am a current client of this provider

I would tell a friend that Avila Home Care is very caring and gentle in caring for my mother. Avila Home Care has made life easier by freeing me up to get my life back to normal.

July 13, 2017

By Richard D_5

I am a current client of this provider

Avila Home Care is very reliable, and it's the first time I have had to deal with this, so I have been very satisfied. I needed someone to give me some relief and help keep my husband at home. Avila Home Care helps me with those things.
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About Avila Home Care

Avila Home Care is an in-home care provider serving Lutherville, Maryland and the surrounding area. Avila Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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