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(800) 558-0653

BrightStar Care Easton Easton, MD

8709 Brooks Drive, Easton, MD 21601

(800) 558-0653 (Call a Family Advisor)

4.61

(180 reviews)

Offers Home Care and Home Health Agencies
Top rated on Caring.com

2019

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Reviews of BrightStar Care Easton in Easton, Maryland

4.61

(180 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    MICHAEL C_2

    5

    February 23, 2024

    I am a current client of this provider

    They work around my schedules and make it easy to have a nurse come out to administer the medication. I like that their staff is amazing. The nurse I have takes care of everything I could need help with or anything that could go wrong. The staff is professional.

    Sara L_5

    5

    February 7, 2024

    I am a current client of this provider

    The services are a relief. The quality of care that I get is 24/7 care on the weekends. I have not had a single issues her getting her medication, exercises, or routine. I haven't had to worry, it has been a comfort. I like the communication, it is so good I feel like nothing is a surprise.

    Kathy S_47

    5

    January 25, 2024

    I am a current client of this provider

    They make it possible for my mom to be ready for the day. They are consistent with the care.

    ROBERT M_3

    5

    December 19, 2023

    I am a current client of this provider

    I like that they come to us instead of us having to go to them. They are efficient and show up when they say they will.

    Jennifer _13

    5

    November 21, 2023

    I am a current client of this provider

    I think for my mom, who has dementia, it's given her someone to talk to and keep her company. So far, the lady that has been contacting me has been very good at notifying my when they have availability and when they don't.

    Teresa B_18

    5

    October 12, 2023

    I am a current client of this provider

    The experience has been positive because of the nurse. The nurse is always on time and has a positive attitude. I would recommend them because I like the nurse I have.

    JACOB G_2

    5

    October 5, 2023

    I am a current client of this provider

    I only see them once a week. I don't know personally about the agency but I know my nurse is awesome. If all the nurses are like her, then they are one heck of a company.

    Rosalee V

    5

    September 13, 2023

    I am a current client of this provider

    The women are pretty take charge and know what they are doing. Well, they are always very pleasant and competent.

    Pam D_8

    5

    September 8, 2023

    I am a current client of this provider

    They have really helped me because I can get out by myself in the morning. I liked what they told us and how they were very upfront.

    David G_23

    5

    August 25, 2023

    I am a current client of this provider

    We wouldn't be able to care for her without them. I like that they have worked hard to make sure there is consistency of who is caring for her.

    MICHAEL C_2

    5

    August 18, 2023

    I am a current client of this provider

    They help keep me healthy by giving me medication which keeps me in remission from my illness. The nurse is real easy to talk to. They're extremely courteous and always on time.

    Beth H_14

    5

    August 7, 2023

    I am a current client of this provider

    I appreciate that they do his laundry. I like that I know my father is in safe hands when I am not there.

    Harriet T_1

    5

    July 10, 2023

    I am a current client of this provider

    I only get service every two weeks. I really look forward to them. I have a list of things that we can get done if I find them difficult to do alone, though I'm mostly healed now. They were recommended to me by health professionals at an assisted living facility. I have already recommended them. I really appreciate that they send such good people. I hired in-home caregivers for my mother from a different company before, and they were all flaky.

    Justin K_1

    5

    June 28, 2023

    I am a current client of this provider

    I'm not able to take my mom to doctor's appointments, so it's made things easier. It's been easy to get my mom appointments. They were very flexible, my mom doesn't need a lot of care yet.

    Joanna H_3

    4

    May 5, 2023

    I am a past client of this provider

    When they did show up, they did pretty well. They were attentive to my husband. Somebody did not show up.

    Debbie W_14

    4

    April 25, 2023

    I am a current client of this provider

    Somebody comes and I get out a couple of hours a day which is nice. BrightStar Care seems to get the schedules mixed up.

    Barbara T_16

    4

    April 7, 2023

    I am a past client of this provider

    I think that maybe there was a clash of personalities between the caregiver and my parents. The cost was just too high.

    Laurel O

    5

    March 21, 2023

    I am a current client of this provider

    It makes it easier for me to go out and not worry. I would recommend them because the people are on time and pleasant.

    Julianne H

    3

    March 7, 2023

    I am a past client of this provider

    We hired them to take care of someone while we were away; and it allowed us to get away. However, they did not have enough staff for whatever reason, and they kept calling family in as emergency help. I think they need to be able to staff the contracts they take on.

    Faith A_2

    5

    February 6, 2023

    I am a past client of this provider

    I was able to go out without worrying. They cared for her while we were away.

    Ali G

    5

    February 1, 2023

    I am a current client of this provider

    Everyone with whom we have worked at BrightStar Care of Easton has been wonderful! In our experience, they are pleasant, professional, and caring. Having now worked with several of their wonderful caregivers, their leadership, and their great staff for a number of months, we are very impressed. We are grateful to have found BrightStar Care of Easton and and are happy to be a client.

    Anonymous_6874

    5

    January 25, 2023

    I am a current client of this provider

    I have the caregiver two mornings a week and it is excellent. The provider has helped the most by providing the caregiver to me. I would recommend it because they offer more help than other agencies.

    Wendy N_2

    5

    January 6, 2023

    I am a current client of this provider

    I like that he is able to get out, whereas before he could not get out on his own. I like that the communications is quick.

    Rita V_4

    5

    January 5, 2023

    I am a current client of this provider

    They have been proactive with my husband and she transfers him.

    Anonymous_6829

    4

    December 15, 2022

    I am a current client of this provider

    Brightstar has been great impact on her safety since she roams during the night, and the caregivers are the to prevent that. In order to better recommend them I would like more communication from the office staff and more quality of care from the caregivers.

    Anonymous_6785

    4

    December 7, 2022

    I am a current client of this provider

    I like my caregiver very much. She has helped me the most by being willing to do anything I need and just talking to me. She helps me a lot. They need to communicate with me better. If my caregiver can't come for the scheduled time, they should call me and let me know.

    MEGAN W

    5

    November 23, 2022

    I am a current client of this provider

    They provided the care and supplies needed. They are willing to work with me.

    MICHAEL S_2

    5

    October 21, 2022

    I am a current client of this provider

    They are fantastic with me and my tasks. The agency is lovely.

    VICKE Q

    4

    October 12, 2022

    I am a current client of this provider

    They have made my life easier by changing my pick line. I like that they are very friendly, punctual, and professional.

    Pearl S_2

    5

    September 27, 2022

    I am a current client of this provider

    They are always there for me. They are kind and willing.

    Anonymous_6447

    2

    September 21, 2022

    I am a current client of this provider

    The caregivers needed to show up. They were unreliable.

    SHANI-JAE R

    5

    September 10, 2022

    I am a current client of this provider

    If I have a question they always are able to help me. I like the flexibility.

    WILLIAM W_2

    5

    September 7, 2022

    I am a current client of this provider

    The nurse is on time and does what she is supposed to do. Our nurse is wonderful to us.

    Priscilla J

    3

    July 6, 2022

    I am a past client of this provider

    I would have liked the caregiver to show more interest in him, they wouldn't do anything unless he asked. I like how quick they were able to get a caregiver there.

    Anonymous_5943

    5

    April 6, 2022

    I am a current client of this provider

    I don't have to go to an infusion center. They are convenient.

    Bev H_1

    5

    March 22, 2022

    I am a current client of this provider

    It is reassuring to me that they are there. They are very helpful for my dad. They stay in touch with me, and they are very accommodating with the needs.

    Jennie

    4

    March 11, 2022

    I am a past client of this provider

    They would help her with showering and give her lunch. They should improve the scheduling. There were several times we were left with no caregiver.

    STEPHEN U

    5

    March 4, 2022

    I am a current client of this provider

    It has made things easier by being convenient. They treat me here at the house which helps a lot. I like that my nurse is very helpful.

    Martha H_7

    4

    February 18, 2022

    I am a current client of this provider

    The caregivers do a great job. They try to keep us updated on everything.

    Yvonne G_3

    5

    January 26, 2022

    I am a current client of this provider

    We don't have to worry about my mom being unsafe. They are easy to get in touch with and my mother has the same aides every week.

    Anonymous_5700

    4

    January 5, 2022

    I am a current client of this provider

    They are punctual and organized. If the caregiver cannot come they keep us up to date. They need more variety in caregivers. We need someone that knows more than one language.

    Sharon S_14

    5

    December 10, 2021

    I am a current client of this provider

    The caregivers have helped the most by doing everything they're supposed to do and then some. They go over and above. We have had some difficulties with people being available.

    Danielle _2

    5

    November 10, 2021

    I am a current client of this provider

    They've made my daily experience positive by being personal and they always come when I need them. I'd recommend them because I've been a long time customer and have never had any issues.

    THOMAS T_2

    5

    October 5, 2021

    I am a current client of this provider

    They have been prompt, helpful, and caring. Everyone I have worked with has been very courteous, caring, and helpful.

    Alison _1

    4

    September 15, 2021

    I am a past client of this provider

    The coordination was a long process just to initiate the contract and get rates. They need to streamline the process.

    Bill M_23

    5

    August 12, 2021

    I am a current client of this provider

    She seems to be having a positive influence on my wife. We like the personnel.

    Stephanie B

    3

    August 4, 2021

    I am a current client of this provider

    They don't have anyone to work when we need, filling our shifts. Employees don't show up and the staff has no one else to come out. The employees don't show up or come late.

    Anonymous_5055

    4

    July 16, 2021

    I am a past client of this provider

    They really helped him by changing and keeping him clean. They give us a birthday card after he passed away. That is very sad because it was just reminding us that he was not here.

    William B_27

    1

    July 13, 2021

    I am a past client of this provider

    The aides made my parents really stressed. The people that came were not competent, only one knew what she was doing.

    Gina N_3

    5

    June 22, 2021

    I am a current client of this provider

    They are very significant to me. They are very reliable to me.

    Michelle L_7

    5

    June 3, 2021

    I am a past client of this provider

    They were very respectful and professional. They are very personable and compassionate. Always on time and they knew their job.

    Suzanne A_2

    5

    May 14, 2021

    I am a current client of this provider

    I like their reliability. I like the quality of the girl coming.

    Linda S_48

    5

    May 10, 2021

    I am a past client of this provider

    They did everything they could. I didn't have to worry anymore about it. I could just forget about it. We had two really good girls, they went above and beyond.

    Missy G_1

    4

    May 10, 2021

    I am a current client of this provider

    The people that take care of her are very caring. I would like them to have more consistency with the caregiver in terms of not having cancellations.

    Jean B_12

    5

    April 8, 2021

    I am a current client of this provider

    They are qualified and capable to help me with anything that I need. I like that they are consistent.

    Lacey P

    4

    April 8, 2021

    I am a past client of this provider

    I am not sure what they could improve on, but they provide nurses when I needed them. I would like them to have a nurse on call.

    Francis R_3

    5

    March 26, 2021

    I am a current client of this provider

    They make my life easier by removing burdensome tasks for me. They are efficient, timely, and they do a good job.

    Anna B_4

    4

    February 18, 2021

    I am a current client of this provider

    They help me with my socks and shoes and they help me shower. I would like them to improve the scheduling.

    JOSEPH D

    5

    February 3, 2021

    I am a current client of this provider

    She comes in and gives me my shot. I like the way they treat me. The nurse I have is very professional.

    MARGARET A

    5

    February 3, 2021

    I am a current client of this provider

    The services are very good. They explain things to me and they are just like a member of the family. I like the nurses I have here. They are very friendly.

    Anonymous_4469

    5

    January 19, 2021

    I am a current client of this provider

    The caregivers were proactive. They didn't sit and wait for him, they anticipate his needs. Our main caregiver has great rapport with my father. There has been scheduling issues. However, we have been incredibly satisfied with this agency.

    Clifford P

    5

    January 13, 2021

    I am a current client of this provider

    They have helped me with my infusions. They seem to have kind and good workers.

    Kathy M_33

    4

    January 11, 2021

    I am a past client of this provider

    They cared about him as a person and not a task. They need to improve the communication a little bit.

    Anonymous_4471

    4

    January 7, 2021

    I am a current client of this provider

    They help me take a bath and get my laundry done. The aides need more training.

    Denise N_3

    5

    December 9, 2020

    I am a past client of this provider

    The services have been a high impact because we needed someone to take care of my mother during the day since we couldn't do it. I would have liked them to improve their communication with us.

    ROBERT H_1

    5

    December 5, 2020

    I am a current client of this provider

    Without their services it would impact my life negatively. Each person that has come to my house have been generally concerned with me and have been courteous.

    Chris W_6

    4

    November 19, 2020

    I am a current client of this provider

    They communicate well with him and they communicate well with me. I like that they are consistent and they communicate if there are any changes.

    Ann R_14

    4

    November 11, 2020

    I am a current client of this provider

    I need them to help with bathing. They can have better interaction with the families.

    Terry S_11

    5

    October 24, 2020

    I am a current client of this provider

    They are very meaningful to my mother. My mother is blind and they have done a good job to help talk to myself or my mother. We enlisted BrightStar as more of a companion. They have been very responsive and called me if there have been any issues.

    Lauren _1

    4

    October 20, 2020

    I am a current client of this provider

    It has been very helpful having them provide an extra pair of hands for me caring for my dad. Generally the caregivers are excellent, but the management and staffing is a little questionable at times.

    ALVIN O

    5

    October 15, 2020

    I am a past client of this provider

    They're upbeat and professional. They're always looking out for their clients. They were very nice people to deal with.

    Stephanie B_4

    5

    October 13, 2020

    I am a current client of this provider

    They have helped me by knowing that I have someone else to help me out. I also like knowing that I can call our nurse at any time with any questions. I like that their communication is very strong, our nurse advocates for us when we need help with doctors and hospitals, and everyone in the office helps coordinate everything.

    Cortez H

    5

    September 23, 2020

    I am a current client of this provider

    My loved one is able to get therapy at home to get better. I like my loved one's care and the communication.

    RONALD D_2

    3

    September 16, 2020

    I am a current client of this provider

    They are trying to accommodate, but they need to be trained on Alpha 1. They need to improve on the nursing because we deal with them for infusions and we have to explain it to them every time.

    Susan P_3

    4

    August 24, 2020

    I am a current client of this provider

    They could have someone here to help me out in the morning. They could have been more prepared with a replacement caregiver when I lost my other one.

    Donna M_22

    5

    August 21, 2020

    I am a current client of this provider

    I relied on them. Her assisted living was doing nothing with her. Have more people lined up. Some days no one is picking up the schedule.

    Anonymous_3977

    3

    August 12, 2020

    I am a current client of this provider

    To make life easier they can have direct updates. We ask for a daily update on my mom's care. We've received nothing. I want to see consistency and communication.

    Roberta M_4

    5

    July 15, 2020

    I am a current client of this provider

    I feel they go out of their way. I like that they are very competent and helpful.

    Bill S_26

    5

    June 8, 2020

    I am a current client of this provider

    They are pretty solid. He was in bad shape, but he is coming along. They used to show up daily, but not it's down to a few times a week. He is making progress. I like the follow ups. They always reach out when I need something done.

    Isabelle L

    5

    June 8, 2020

    I am a current client of this provider

    They bring the laundry up to me so they make it very easy for me. The laundry is always very clean, dry, and folded nicely.

    LILLIAN A

    5

    May 22, 2020

    I am a past client of this provider

    We went with the flow and they were very cooperative. It has been a positive experience. They showed up, the nurses were friendly, and they communicated with us. They have taken care of my loved one and me.

    Sandra L_3

    5

    May 14, 2020

    I am a current client of this provider

    Right now I'm not allowed to see my mother so they are basically taking care of her. They've been there even more than before and now they're doing her laundry, helping her in the morning, and having someone stay there overnight. I feel it's been a good collaborative effort to do what needs to be done. I like that they have called me and are very good to my mother. They have done and followed through with everything they've said they would do.

    DARA O

    5

    April 10, 2020

    I am a current client of this provider

    If I need to call they are always there to answer my questions and I can call my nurse anytime during the day and it is speedy. I like the nurse that they send and everything is going well.

    CHARLES C_1

    5

    April 7, 2020

    I am a past client of this provider

    They help me take care of my wound. They come when they are supposed to come.

    LYNN A

    5

    March 20, 2020

    I am a past client of this provider

    They taught me ways to get more mobile. They were very compassionate and helpful and knowledgeable. They were fabulous. They were good at communicating. The therapists were wonderful, delightful to be around, and knowledgeable.

    MARK O

    5

    March 12, 2020

    I am a past client of this provider

    The lady would come and change my dressing and she did a good job with it. They were a good service and everything was on time.

    CHRISTINE O

    5

    March 5, 2020

    I am a past client of this provider

    It made it so convenient to hook me up to my chemo, and she was kind and comforting. My gal who no longer works for the company was very efficient. I would give her warning when I was heading home and she was there promptly to give me treatment.

    Anonymous_3349

    5

    February 21, 2020

    I am a current client of this provider

    They most helpful part has been that they stay in contact with me. I like they are professional.

    LAWRENCE C

    5

    February 8, 2020

    I am a current client of this provider

    They change my wounds every time and check my vitals. They are great all around. They have great nurses.

    Patricia M_18

    5

    January 18, 2020

    I am a past client of this provider

    They could have involved him in some sort of activity, which would have helped make his life easier. I liked that the girls were always on time and very pleasant.

    Nancy J_5

    5

    January 18, 2020

    I am a past client of this provider

    They drove me in my cars from place to place, like appointments, and that's the only service I needed on a daily basis. I didn't need the services once I could drive. They were here every single day and carried themselves in a very professional manner. That gave me assurance. They were very professional, kind, and did everything that you'd expect them to do.

    Kimberly _3

    5

    January 18, 2020

    I am a past client of this provider

    The immediate response helped us the most. They responded immediately. I gave them no notice and asked them to help us, and they provided someone.

    Nancy L_4

    5

    December 13, 2019

    I am a current client of this provider

    I can't get out. I couldn't get along without her. She is there when I need her. She puts everything away. I have an excellent caregiver.

    Elsie G

    5

    December 11, 2019

    I am a current client of this provider

    They not only take care of my husband, but they do some light housekeeping, run errands for me, and they take a few things off of me that make life a lot easier. They are very professional, and they never leave you hanging. If the caregiver can't come, they will even send administrative people to try to accommodate you.

    Anonymous_2911

    5

    December 5, 2019

    I am a current client of this provider

    She doesn't have to remember to take her medicine. They have been consistent. We haven't had any complaints.

    Vicky S_2

    5

    November 16, 2019

    I am a past client of this provider

    I liked that they were dependable. They were always very prompt.

    Margaret P

    5

    November 11, 2019

    I am a current client of this provider

    They help me with everything, even with things that don't concern them. I enjoy the services. My nurse is very good. They are very friendly.

    Kewanna

    5

    October 23, 2019

    I am a current client of this provider

    I don't have to worry about things that my mom can't do. I like the flexibility and attention to detail. I felt really comfortable with them at the very start.

    June

    5

    October 11, 2019

    I am a current client of this provider

    They have helped by doing some daily chores for her. I like that they are very easy to work with.

    Steve _4

    5

    October 9, 2019

    I am a current client of this provider

    It give me the opportunity to get out and do things that I would not be able to do if I were here for her. I like that all the girls are good with my loved one, and the agency has a lot to pick from.

    Clark S_3

    5

    October 9, 2019

    I am a current client of this provider

    If they were not taking care of my mom, it would be me doing it, and that would be a big strain on me. They seem to be very efficient. The billing is all done, and the staff is friendly and professional.

    Steven K_1

    3

    September 5, 2019

    I am a current client of this provider

    All they do is deliver pills to her because she had a heart episode. They make sure she takes pills twice a day. I think that they are way too expensive for what they do.

    Mason S

    5

    September 5, 2019

    I am a past client of this provider

    I think that just doing the basics for him was most helpful. They were late a couple times, but besides that, they were very attentive to my father and helped with basic chores. They did a great when they were available.

    CLARENCE J

    1

    September 4, 2019

    I am a past client of this provider

    I only had them for a couple weeks. I am doing this myself now. I would recommend them to people, but I need to know why I don't have any nurses coming out.

    Sharon S_12

    5

    August 13, 2019

    I am a current client of this provider

    I don't have to get up in the morning to get him up and dressed. They are thorough, the caregivers are very knowledgeable, and my husband likes them.

    John R_26

    4

    August 13, 2019

    I am a past client of this provider

    They could use some training in communicating with the patient. They cleaned the bathroom and did laundry. I think individual caregivers could communicate better with Peggy.

    LAURIE B_4

    3

    August 13, 2019

    I am a current client of this provider

    They agency could make my life easier by having better communication with me. I would like the agency to improve their organization in the office.

    William O_1

    5

    August 13, 2019

    I am a current client of this provider

    It's good because he doesn't have to take off time from work to receive services or travel. I like the ease of making an appointment and the quality of care.

    Anonymous_2337

    5

    August 6, 2019

    I am a past client of this provider

    It allowed us to leave our uncle overnight. They were very responsive to our needs.

    Patricia J_4

    5

    July 18, 2019

    I am a past client of this provider

    They are right on it. I met some wonderful people, and they tried to help get me better. I looked forward to them coming. When they got the requisition, they don't take very long at all to get an intake done on my loved one. Everyone is consistent.

    Linda _2

    5

    July 17, 2019

    I am a current client of this provider

    They were great. They are reactive when you call. They always seem to be ready.

    Joanne _1

    5

    July 9, 2019

    I am a current client of this provider

    The people are always very pleasant. All of their employees that I have met so far seem confident, friendly, and helpful.

    Angela C_3

    4

    July 9, 2019

    I am a current client of this provider

    They are always friendly and accommodating. They need to improve their sterile field technique. Some of the nurses aren't good at keeping things sterile.

    James V_9

    5

    June 24, 2019

    I am a current client of this provider

    They are very helpful for my wife and supporting her with all the activities and things she has to deal with during the day. Most of the people are very caring and easy to get along with.

    KRYSTLE B

    5

    June 24, 2019

    I am a past client of this provider

    They came to the house, so that I didn't have to run in and out because I was sick. I've seen a big difference since the last infusion. There is nothing more that they could've done. My body is just trying to get back to where it was. I knew the lady that came to do my infusions, so it was easier and more comfortable for them. They were patient and knowledgeable.

    Loralyn

    5

    June 7, 2019

    I am a current client of this provider

    They get me to where I need to be and on time. They are pleasant and professional. They are a bit pricey, but they do good work.

    Dawn W_4

    5

    May 23, 2019

    I am a current client of this provider

    They've always provided coverage for the shifts that we've needed, even for extra shifts. The caregiver is very caring and it's obvious that she isn't only doing a job, she has a gift for working with people and giving quality care.

    John G_16

    3

    May 23, 2019

    I am a current client of this provider

    They do not have a great impact because I do not receive any caregiver-based services or services on a daily basis, they just help me with my medicine every now and then. They are very prompt, and they are also very flexible; they come over to check my medication for clinical problems.

    Suzy S

    5

    May 20, 2019

    I am a current client of this provider

    I am confident in their teams. I have not had one single bad caregiver since we have been here. They have all been respectful, well-groomed, articulate, patient, kind, and amazing.

    Anonymous_929

    5

    May 16, 2019

    I am a current client of this provider

    They were just convenient in the nursing staff, and made my loved one feel comfortable. The PT staff was good too. I like my nurses and PT staff, so they're good.

    Melissa G_1

    5

    May 16, 2019

    I am a past client of this provider

    They were able to staff with very little notice, and people would make an effort to come in on their off days to fill holes. It had the greatest impact on us. The people were extremely kind and caring.

    DAVID J

    5

    April 4, 2019

    I am a past client of this provider

    We love our physical therapist, she was awesome. I like that I can get right to the point with talking to the people.

    CHASITY BRIANA J

    5

    April 4, 2019

    I am a current client of this provider

    She's very helpful with everything that I need, and when I have to cancel, she works with me. They work with me and they are flexible.

    Ted L_2

    5

    April 4, 2019

    I am a current client of this provider

    We have used them for a long time. They make it possible for my loved one to go to the doctor and do other activities. We like the service, responsiveness, reliability, and the people.

    JESSICA J

    5

    March 12, 2019

    I am a past client of this provider

    My nurse was very encouraging and on time. They worked with my schedule and my insurance company. I loved my nurse because she was awesome.

    Debra P

    5

    March 6, 2019

    I am a current client of this provider

    My caregiver helps us the most by being herself. She cares for us and has familiarized herself with our disease and knows how to help us with it. What makes an agency is their employees. I don't know much about the agency, but I know that my caregiver is awesome.

    Tarey

    5

    February 13, 2019

    I am a past client of this provider

    They were there for him. I know he was hard to deal with, so I know it was hard for them. They provided him with companionship and safety, and they fixed his meals. I was really surprised with the nurse and whoever it was that came with her. They both impressed me.

    Anonymous_1565

    3

    February 6, 2019

    I am a past client of this provider

    The service is hit or miss. There were some caregivers that were better than others. The people who came were fine. The biggest problem I had was the administrative piece. The billing department was terrible. My biggest complaint was that they couldn't get someone who could figure out the billing system. They would tell us there was one bill past due but they can't tell us which month it was. Every month my loved one would get a statement saying they owed more than what they did. They were bothering us with notices that we haven't paid when we had. I couldn't recommend them to anyone until they fix the billing. I would go out of my way to tell people not to use them until they fix the billing system. It is horrible.

    Al J_1

    4

    January 25, 2019

    I am a current client of this provider

    They shouldn't allow foolish questions. I would like a lower price.

    Andy S_3

    4

    January 8, 2019

    I am a current client of this provider

    They are able to take the burden off of me and my siblings. They have been reliable about getting people to my home when I need the service. As far as improvement goes, they used to charge double when my mother was alive and that was not correct. They should have sent two people if they were charging double for the care.

    Tamikia C

    5

    December 17, 2018

    I am a current client of this provider

    They help the most with transportation. I like that they are always there for me.

    Inez M_1

    4

    December 17, 2018

    I am a current client of this provider

    They help me out with the cleaning I can't do. They help me keep my house clean. They do what they say they will do.

    WAYNE J_1

    5

    December 5, 2018

    I am a past client of this provider

    My caregivers were two of the best things for me because they had the ability to help me with my stretching. I would recommend this company to others if they received the same caregivers.

    MICHAEL J_3

    5

    December 5, 2018

    I am a past client of this provider

    They were outstanding. They were very personable. They were very good.

    Joe W

    5

    December 5, 2018

    I am a current client of this provider

    It is a bright spot. I am ensured everything is being done that can be. They are always cheerful and kind. They are always helpful.

    Jerome S_1

    5

    November 29, 2018

    I am a current client of this provider

    They provide infusion therapy for me. The caregivers are very competent.

    Anonymous_779

    5

    November 6, 2018

    I am a current client of this provider

    They have provided excellent care for my loved one. They have been very attentive, they go the extra mile in terms of transportation, they arrange doctor's appointments, and they help with other needs. They have always found good and professional caregivers. They are clean and outstanding.

    Charlotte K_1

    3

    October 31, 2018

    I am a current client of this provider

    This was very stressful although I had taken into consideration that they hadn't been trained properly. A lot of the girls weren't really experience enough to know what to do. One girl got three speeding tickets when driving me around and she said she was paying them but didn't so I got in trouble with the state. Another girl cooked me a hamburger and while I was watching TV she forgot about it and all of a sudden my house was full of smoke and my curtains were discolored. Another girl worked for an institution and she didn't know how to go from institution care to private care. She washed my rugs and ruined them, although she was trainable within reason. They think whatever they do is perfect and tell me to keep my mouth shut.

    KIMBERLY I_1

    5

    October 29, 2018

    I am a current client of this provider

    It is nice to know that I can call my caregiver and they will come. My nurse knows about the disease that I have and they are excellent. I have had other companies and they haven't been as good as this nurse.

    Donald C_1

    5

    October 26, 2018

    I am a current client of this provider

    They show up when they're scheduled to be here. They're on time and are courteous. The ladies that drive me are neat and clean. They just take care of me and help me get in and out of the car.

    Winfield "

    5

    October 22, 2018

    I am a current client of this provider

    It's made a big difference with being able to get stuff done. The only hard thing is that there's a lot of turnover. Some of the folks have certification, and not a lot of services have that. I'm glad to have that.

    Andy S_1

    4

    October 19, 2018

    I am a past client of this provider

    They took the pressure off of the children. The cost is what's holding me back. Not everyone has the money.

    Kathy G

    4

    August 27, 2018

    I am a current client of this provider

    The services allow me to get out and do things I need to. I would like to have the same consistent staff.

    Cal B

    5

    August 20, 2018

    I am a current client of this provider

    There are times that I need someone, and they're here. They're always on time, and are very courteous.

    Brenda Q

    4

    August 9, 2018

    I am a past client of this provider

    Make sure that they followed orders, because when they were told what to do, they didn't do it. They were very helpful and were very fast.

    HEIDI O

    5

    July 26, 2018

    I am a current client of this provider

    I appreciate the availability of the nurse to meet my schedule. I have had the same caregiver from the start of the service. That has been a year and we have been able to develop a relationship.

    Colten S

    5

    July 16, 2018

    I am a current client of this provider

    I use them for the babysitting services and it allows me to go to work. I like how the caregivers are all really nice.

    Rita S

    5

    June 27, 2018

    I am a current client of this provider

    My mom is home bound, and by getting home care I am not home bound. I'm able to provide her with good care 24 hours a day without being there, so our relationship is going to last a lot longer. I've already recommended them. They are very responsive and I was very impressed with the initial team that came out to assess the situation. Overall, my mom has been been pleased and it's been a good experience.

    Joan W

    5

    June 20, 2018

    I am a past client of this provider

    She was always texting me about when the best time to come by would be to take care of my loved one. We only had one nurse and we really enjoyed having her.

    Carol _4

    4

    June 18, 2018

    I am a current client of this provider

    They always send somebody to be there for her. Everybody that they have sent has been good. They listen and try to adapt to suggestions.

    Alice G

    5

    June 6, 2018

    I am a current client of this provider

    If I don't get something done, the caregiver does it for me and that helps me. I like the caregiver they send because she is very helpful and she has also become a friend.

    Patricia M

    5

    May 24, 2018

    I am a current client of this provider

    I don't need a lot of care, other than taking me shopping and helping me with the bath. I can't do them by myself. I like their service and I've had them for some time now. I'm satisfied.

    Anonymous

    4

    May 21, 2018

    I am a current client of this provider

    The services help the family out knowing someone is there for four hours to help my loved one take their medicine and make sure they eat. I told them what my loved one didn't like and they still sent a caregiver my loved one didn't particularly care for.

    Bryan N

    4

    May 11, 2018

    I am a past client of this provider

    It was just a pain in the butt dealing with the nurse and the fact and I had to deal with it. They're pretty reliable.

    Barbara S

    5

    May 7, 2018

    I am a past client of this provider

    There is a different caregiver every time. At first I thought that was terrible, but it turned out to be okay when he was in the nursing home. I would prefer the same caregiver every time, but I'm okay with others. I was able to sleep. I was able to go do things since he can't be left alone.

    Casandra M

    5

    April 5, 2018

    I am a current client of this provider

    I like the caregivers that take care of my wife now from BrightStar Care. They help me to get out more, and it frees me up so that I can get more things done.

    Karen S

    5

    April 4, 2018

    I am a past client of this provider

    I like that they are very well organized and the caregiver were nice and prompt and we became sort of friend. It wasn't like just having a caregiver coming, it was someone who really cared for my husband and myself. By the time I got him back in the house, he wasn't really responsive, had no control over his bowels, and couldn't eat much.

    Charles J

    5

    March 22, 2018

    I am a past client of this provider

    They were courteous, respectful, and kind. Everything went fine in this area for me.

    Heather C

    5

    March 22, 2018

    I am a current client of this provider

    They have really good communication, they are prompt, and they are respectful of my dad. They take really good care of him while they are here. They are attentive. It gives me the opportunity to go to work, and it gives me security knowing that someone is here that can give him adequate attention and care.

    Mary R

    5

    March 21, 2018

    I am a past client of this provider

    I would recommend them highly. They were very conscientious, and I felt that they were well-trained. They are nurses, or want to be nurses, if I'm not mistaken. They made life easier for my husband more than anything because they did a lot of chores and things that he didn't have to do.

    Harry M

    5

    March 19, 2018

    I am a past client of this provider

    The employees were positive and direct and answered all my questions. They were very professional. We would be there when the worker arrived and they listened very closely about what was expected. The communication was good.

    Karen

    5

    March 15, 2018

    I am a past client of this provider

    The introduction was very helpful, especially at that stressful and emotional time. It helped us so that we could go home and get a good night's rest that particular night.

    Laurie W

    5

    March 13, 2018

    I am a current client of this provider

    They are very personable. They offer to help daily with bathing and medications. They are compassionate and social for my mom.

    Barbara H

    4

    March 7, 2018

    I am a current client of this provider

    Their management staff makes a good presentation. They are providing someone to sit with them so I can go and do other things in life.

    Hazel M

    5

    March 6, 2018

    I am a current client of this provider

    I have a caregiver that comes to clean for me every Monday. She comes for a couple hours, and sweeps and mops the kitchen and bathroom. She also dusts and washes my clothes. She doesn't do a lot of hard work such as scrubbing blinds, but just general housework. I could not do this anymore on my own.

    Carmela O

    4

    February 14, 2018

    I am a current client of this provider

    That the nurse is very knowledgeable and prompt, and calls ahead to tell me when they will be here so I can be ready for them. They help me take care of an A-line and have learned to flush it and clean it. They answer my questions.

    Marsha S

    4

    January 9, 2018

    I am a current client of this provider

    Two of the earlier caregivers were good cooks and they provided meal preparation along with their care. That really helped a lot. We're satisfied even though we have a variety of caregivers. It might help, though. They give me an opportunity to leave the house and take care of chores.

    ERIN J

    5

    December 14, 2017

    I am a past client of this provider

    The caregiver I received from BrightStar Care was really nice, and is very helpful.

    Darlene S

    5

    December 7, 2017

    I am a current client of this provider

    BrightStar Care has great caregivers who are knowledgeable. The services have been very helpful from BrightStar Care.

    Heidi W

    4

    December 7, 2017

    I am a past client of this provider

    I liked the nurse that BrightStar Care sent out. The nurse provided hydration, so it made it easier to go through my treatments.

    Mary M

    5

    December 5, 2017

    I am a current client of this provider

    I like the way they do the job, and I can ask them questions and they know how to answer them. They know what they're doing and what they're supposed to do when they come here. I can use my legs the way that I am supposed to.

    John H

    4

    November 21, 2017

    I am a current client of this provider

    I would recommend BrightStar Care more if they had more consistent caregiver visits. The caregivers need to be better trained.

    Julie T_3

    4

    November 15, 2017

    I am a current client of this provider

    BrightStar Care seems to have pretty good credentials. The services make our life easier by doing some housework and cooking.

    James S_7

    5

    October 25, 2017

    I am a current client of this provider

    BrightStar Care is very accommodating. BrightStar Care has helped the most by helping me by coming and sitting at the house so I can get to the store and to appointments.

    Carroll B_3

    4

    October 20, 2017

    I am a current client of this provider

    BrightStar Care is a good, professional agency with supportive registered nursing care. The most helpful aspect of my mother's services is that she is having professional follow-up nursing care. The professionalism of BrightStar Care's care is important to my mother's well being.

    Anonymous_35

    5

    October 11, 2017

    I am a current client of this provider

    I would tell my friends that BrightStar Care has been perfect for me. The service provides me with caregivers who provide me with companionship.

    Lisa J_1

    5

    September 26, 2017

    I am a past client of this provider

    BrightStar Care has a staff that is willing to help people. They pay attention. I wasn't able to anything on my own and BrightStar Care did what I needed.

    Linda E_1

    4

    September 21, 2017

    I am a current client of this provider

    BrightStar Care had a rough start. We are still working out the kinks. They were good at putting me at ease. They knew it was hard for me to get help. They promised, though, that they could do anything we asked of them. It turns out that they couldn't cover the shifts that we have asked of them. They say it is about location, but that is not what BrightStar Care said at the beginning. It has since become better, and so I hope it continues to improve. BrightStar Care seems to be very trustworthy overall, though. BrightStar Care didn't positively impact our lives at the beginning, but it has since gotten better. We will see if the current caregiver will stick around and continue providing quality care.

    Erin C_3

    5

    September 21, 2017

    I am a current client of this provider

    I would refer BrightStar Care to others because of my experience with the nursing staff. BrightStar Care's services have benefited me greatly by promoting my healing.

    William W

    5

    September 19, 2017

    I am a past client of this provider

    BrightStar Care treated me well. They treated me like they knew me. BrightStar Care would give me my medicine and my IV when they were supposed to, and I am happy now.

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    About BrightStar Care Easton in Easton, Maryland

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