BrightStar - Anne Arundel County

Offers Home Care

61 Reviews
Call (800) 973-1841
BrightStar - Anne Arundel County (800) 973-1841
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Reviews of BrightStar - Anne Arundel County

61 Reviews Write a review

Home Care Reviews for BrightStar - Anne Arundel County

June 12, 2018

By Shirley B_3

I am a current client of this provider

Most of the time the workers that they send are very friendly and very helpful. I don't like when I get a new caregiver, because I don't have to tell the one who is normally here anything because she has her routine. It's very important for me because there are things I can't do for myself. They should give one steady person, if possible.

June 08, 2018

By Nan A_1

I am a past client of this provider

They're actually good. I find their bills confusing, but that is the only thing that I can think of that is not satisfactory. The staff is well trained and friendly. They know what they're doing and they come when they say they are going to. The services enabled me to go into work.

June 05, 2018

By Karen G_3

I am a current client of this provider

BrightStar Care has been reliable. I'm not sure how they could change, but my loved one needs someone to really connect with him.

May 25, 2018

By Lawernce

I am a current client of this provider

They are able to schedule people and get them there. The people they send are competent. My loved one doesn't really like having people. She would rather have a family member, but that isn't a problem with the services.

May 14, 2018

By Anonymous_1246

I am a current client of this provider

The people in the office are pretty knowledgeable. It helps to know that somebody is here with my loved one. It seems like there's just not enough help. About half of the people they send out don't understand basics or maybe there's a language barrier.

May 10, 2018

By Nakhiya M_1

I am a current client of this provider

Sometimes a third party pays for me, and they usually help that process go along smoother because it can be complicated. My loved one has autism, so it allows me to get away for a little bit and it makes it a little easier on me.

May 09, 2018

By Gloria C_5

I am a current client of this provider

They listen to me when I call. If I need to change my time, all I have to do is call. They're easy to work with. They have really nice aides, and they're understanding to my changes and my counseling appointments.

April 25, 2018

By Lee A_2

I am a current client of this provider

The office people are very wonderful. They answer all my questions. When I ask for changes to the schedule, it was accommodated immediately. The caregivers were all wonderful and they help my father like he was part of the family. Before BrightStar Care, we had to watch my dad constantly and we couldn't work or sleep. BrightStar Care came in and someone came in to watch them, allowing us to work and sleep. We went from zombies to real people.

April 23, 2018

By Martha F_2

I am a current client of this provider

They are very kind and wonderful when they come. They help me when I need help. I don't have legs, so when I drop something, they help me pick it up.

April 19, 2018

By Susan G_2

I am a current client of this provider

They're very accommodating, as far as the time schedule. When we set a time, they arrive on time. They provide a positive impact on my life because they are always so nice, very personable, and very cheerful.

April 16, 2018

By Arlene M

I am a past client of this provider

The caregivers were very nice, prompt, and qualified, but that is the job. We couldn't have gotten through it without them. They took care of him, which I couldn't do.

April 05, 2018

By Allen J_1

I am a current client of this provider

The ladies who come and help me are very good to me and nice. They have been able to help me get out and go places, like to lunch.

April 05, 2018

By Nelson G_1

I am a current client of this provider

They are reliable, and their caretakers are skilled and knowledgeable. Since my wife is full-time in bed, they help do everything that is needed to do in the bed to make her comfortable, like feed and bathe her.

April 04, 2018

By Pat B_1

I am a current client of this provider

I like the people that they send. I can call and ask for someone and they are usually able to send that person. She helps me get him to doctor's appointments. It is needed. It is essential to get him there.

March 27, 2018

By Lisa L_8

I am a past client of this provider

The individual who came out was wonderful, and the intake process was very easy as well. It gave us the flexibility to go to work and run errands.

March 15, 2018

By BUC C

I am a past client of this provider

They could have had better communication and more timely arrival. I liked their availability and they could handle the transition at the end of the day. They were available to provide backup care, which is all I needed. I would have liked better communication.

March 07, 2018

By Lloyd M_1

I am a current client of this provider

The best thing I can say about BrightStar Care is that they have great locations. When I make arrangements with scheduling, they are punctual. They are always able to get me the care I need when I need it. If I had not gotten to the doctor, I would have lost my eye sight.

March 07, 2018

By Mary B_7

I am a current client of this provider

They have great flexibility and they are willing to work with us. My mom prefers certain providers over others and they accommodate her requests when they can. They accommodate when things like doctors appointments pop up. The fact that they show up everyday is great. It gives us peace of mind knowing that they are reliable.

March 05, 2018

By Rachael P_1

I am a current client of this provider

They provide great care. The only thing is they aren't able to give medication, even in life-threatening situations. They have been tardy sometimes. We need more of a nursing service.

February 21, 2018

By Anonymous_223

I am a past client of this provider

The companions were always on time and that was the big item. That they were on time says a lot. Most of the companions were pretty good. We had several different companions over a couple of weeks. Maybe one of them was a little rougher than some of the others. They were very helpful. I needed them.

February 16, 2018

By Eleanor C_2

I am a past client of this provider

I liked the people that they sent. She perked up. The services got her moving. We all noticed the change.

February 05, 2018

By Anonymous_8

I am a current client of this provider

When I have nurses they are really good but when I had the home health aides the scheduler was rude and not helpful. The nurse that I currently have usually comes no matter what the weather is like which is really nice because a lot of people around here are scared of driving in the snow.

January 12, 2018

By Saul B

I am a current client of this provider

The people I call and deal with are very courteous and very nice. They come to my home and give me infusions, and they really help. The person that comes out to my home is excellent.

December 19, 2017

By Tracey W_1

I am a current client of this provider

BrightStar Care is reliable. BrightStar Care has made my life easier by providing me an opportunity to work.

December 15, 2017

By William C_11

I am a past client of this provider

BrightStar Care was easy to work with, compassionate, understanding, and able to consistently provide services. Life was easier because the caregivers were there to support my father's needs.

December 08, 2017

By Danielle G

I am a current client of this provider

BrightStar Care is thorough with their introduction in meeting their patients, and the caregiver came on time, and she was very courteous and polite. One time I was stuck in traffic and the caregiver stayed late. BrightStar Care has given me some flexibility to go and do some things in my everyday life that I cannot do with my daughter being sick.

December 05, 2017

By Robert A_1

I am a current client of this provider

I would tell a friend that BrightStar Care is prompt, courteous, and on-time. BrightStar Care has made my life easier by changing my bandages.

December 05, 2017

By Nan A_2

I am a current client of this provider

I would recommend BrightStar Care because they come on time, and they do everything they're supposed to do in a professional way. BrightStar Care helps me a lot with just getting around.

December 04, 2017

By Rebecca S_1

I am a current client of this provider

All of their caregivers are CNAs and are able to drive. They have made life easier by helping me with day to day chores.

November 21, 2017

By Gloria C

I am a current client of this provider

They do what you ask. They know your preferences and how you like having things done. They come on time and it works out well.

November 20, 2017

By Angelique A_1

I am a past client of this provider

BrightStar Care is on time and they keep their word. BrightStar Care had caregivers that were very attentive to what I couldn't do.

November 13, 2017

By Eugene M_1

I am a past client of this provider

BrightStar Care responded very quickly to our needs in an acute situation. They also made a huge effort to make setting everything up very easy. The care that was provided by the nurses almost immediately improved my loved one's quality of life.

November 13, 2017

By Ruby F

I am a current client of this provider

BrightStar Care hasn't been too difficult in the adjustment period and they are very responsive. BrightStar Care frees me up to do some stuff, but I'm still measuring the impact.

November 07, 2017

By Susan C_16

I am a current client of this provider

I would refer others to BrightStar Care because, generally speaking, the same people care for my mother on a daily basis. The services provided BrightStar Care have made it so that I don't have to worry about my mother.

November 07, 2017

By Michelle B_1

I am a current client of this provider

I would refer others to BrightStar Care because they were quick to respond to me when I called, they visited me, and they explained things to me very carefully. BrightStar Care's services help me to have help in the home, and without BrightStar Care, I wouldn't be able to get to my doctor's appointments or get to the emergency room.

November 06, 2017

By Marsha P

I am a past client of this provider

BrightStar Care has immediate attendance to any kind of problem. They remembered me from when I used them previously, remembered my mother, and tried to get the same caregivers as before. They answered all my questions. BrightStar Care relieved me from the personal care of my mom.

October 23, 2017

By Geri W_1

I am a current client of this provider

BrightStar Care has caregivers who are dependable and very caring. BrightStar Care has allowed me to get going and take work from my family.

October 23, 2017

By Sharlena M

I am a current client of this provider

BrightStar Care is efficient.

October 11, 2017

By Patricia B_11

I am a past client of this provider

I would not recommend BrightStar Care because they had a lot of very unprofessional contact with me. We kept them on because my mother liked the caregivers. I think that the impact was 50/50 because my mom loved her good caregivers, but the others just basically ignored her.

October 09, 2017

By Anonymous_272

I am a current client of this provider

BrightStar Care is very responsive. The caregivers are very hands-on and observant of my loved one's progress.

October 09, 2017

By Anonymous_1165

I am a current client of this provider

BrightStar Care has fair services. They could have communicated better with me. I really liked one of my caregivers, but they sent a different one. BrightStar Care does not do much for me. The caregivers go on walks with me and drive me to lunch, but that is about it.

October 06, 2017

By Anonymous_273

I am a current client of this provider

BrightStar Care sends a good caregiver. BrightStar Care allows me to have free time and know that the client is being taken care of.

September 20, 2017

By Steve C_1

I am a current client of this provider

I would tell a friend that BrightStar Care is reliable. BrightStar Care has made my life better by providing companionship and driving me to where I need to go. My caregiver advises me regarding my health.

September 13, 2017

By John J_3

I am a past client of this provider

I would refer BrightStar Care to others because they knew what they were doing and knew what they were talking about. The services that had been provided for me by BrightStar Care provided me with on-time caregivers, and I wasn't given a bunch of bologna.

September 08, 2017

By Raymond M_1

I am a current client of this provider

I would tell a friend that BrightStar Care provides really good services. The people are pretty well trained and can handle my care. They are pretty much in control and didn't lose their temper with my husband. BrightStar Care is important to us. They allow me to get out of the house and run errands.

August 29, 2017

By Ken B_1

I am a current client of this provider

I have recommended BrightStar Care to others. All of them have been pleasant and on time, and if they can't come, they try to communicate it. BrightStar Care caregivers have all been very friendly. They are helpful and I can run the errands that I need to get done while knowing my loved one is well cared for. My stress lowers when we have BrightStar Care in our home.

August 17, 2017

By Raymond F_1

I am a current client of this provider

BrightStar Care is very cooperative, generous, understanding, kind, and considerate, which helps me out a lot. The caregivers give me no problems, but they are always changing with me.

August 10, 2017

By Elizabeth M_4

I am a current client of this provider

BrightStar Care is very professional and reliable. BrightStar Care's services have enabled my husband and I to leave our home and do normal things that we otherwise couldn't do.

August 09, 2017

By Nakhiya M

I am a current client of this provider

I would be more likely to recommend BrightStar Care in the future if they would do better with their billing department. The most helpful part of having the services is that it gives us someone that is trained in the area that the client needs.

August 08, 2017

By Kenneth M_1

I am a past client of this provider

BrightStar Care's people were so nice. BrightStar Care was excellent, I can't say enough about them. I never had to wait for them and that helped me out a lot.

July 24, 2017

By Elizabeth K_4

I am a current client of this provider

BrightStar Care's caregivers are good. There are some questions, however, about them showing up on time and their reliability. Once, a caregiver came late and another caregiver couldn't come because of an illness. The caregivers come in when I have to be away and can't have anyone come. This allows me to go to work one day a week, which for me, is a mental break.

July 19, 2017

By Janet M_4

I am a current client of this provider

BrightStar Care's caregivers are not qualified to actually give care. BrightStar Care's caregivers need to show up on time and be qualified. The caregivers bring junk food to the home and eat it. They go out and do their own errands but they need to listen to what the family says instead of listening to when the client says they don't have to do something.

July 18, 2017

By Lorraine P_3

I am a current client of this provider

I'd tell people that BrightStar Care caregivers are very good. We bonded the first day she came. The services have helped the most by helping me walk better.
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About BrightStar - Anne Arundel County

BrightStar - Anne Arundel County is an in-home care provider serving Crofton, Maryland and the surrounding area. BrightStar - Anne Arundel County offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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BrightStar - Anne Arundel County

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