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Home Care Assistance - Bethesda, MD Bethesda, MD

7950 Norfolk Avenue, Bethesda, MD 20814

(800) 558-0653 (Call a Family Advisor)

4.44

(61 reviews)

Offers Home Care

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Reviews of Home Care Assistance - Bethesda, MD in Bethesda, Maryland

4.44

(61 reviews)

    Carmen C_2

    5

    August 30, 2019

    I am a current client of this provider

    They are invaluable. Carmen feels that she doesn't need much help. She sleeps most of the time, so she doesn't think she needs help. For the rest of us, it's irreplaceable. She needs a lot of help with her daily care. There are times where none of us can be home. There is somebody capable here. They are easy to talk to. They are very responsive to needs as they come up. If a caregiver is not able to come for some reason, the substitutes are equally qualified.

    Kathy W_2

    5

    August 6, 2019

    I am a current client of this provider

    My mother's 99 and can't take care of herself. She is able to be independent with their help. She would not be able to live on her own. I like that they are professional and always on time. They are very nice people that take care of my mother.

    Stephanie K_1

    4

    June 13, 2019

    I am a current client of this provider

    We don't get timely notifications when we have a replacement. They make a big difference in my mother's life by keeping her company and preparing her meals. I would like the agency to improve their assistants. We often don't know until the last minute when the caregivers are out, and even though they tell us that, they have told the company beforehand.

    Paul B

    5

    June 10, 2019

    I am a current client of this provider

    I am happy with the services because I do not have to worry about them. The services and the caregivers have been very consistent.

    Maria T_5

    4

    May 15, 2019

    I am a current client of this provider

    It depends on the person. The situation my mom is in a lot of times when she would call for assistance, it would take them a lot of time. When she calls to go to the bathroom by the time they get there, she had already gone to the bathroom. One time, they let her sit in it for an hour. I think they are difficult to find out answers, it's not apparent with the schedules, and it fluctuates a lot. It's hard to go back and forth and get information. It's not apparent what is going on, which is frustrating.

    Mary H_48

    5

    May 8, 2019

    I am a current client of this provider

    I have two children who live far away. She is my only contact with the outside world. The girl that comes is wonderful. She will talk to me about what I will be doing for the day after she gives me my medication.

    Tom B

    5

    May 6, 2019

    I am a current client of this provider

    They will take my wife where she needs to go because I cannot drive anymore. They will do whatever I need them to do for me.

    Audrey H

    4

    April 18, 2019

    I am a current client of this provider

    It enables her to stay at home instead of being institutionalized. They do a pretty good job. They adapt well to my changing circumstances. I am generally pleased. They are able to adapt to changing situations. They are reliable.

    Sherrie C

    4

    April 10, 2019

    I am a current client of this provider

    Certain people the company has that take care of her do a phenomenal job and it makes it easier for us. I think they could have better communication with the office. Whenever they have issues where somebody doesn't show up for work, my mother is home alone until they get someone over to her.

    Dr. A

    4

    April 10, 2019

    I am a current client of this provider

    It's very helpful. Without them, I would have to do a lot more for my mother. Whenever there is somebody that needs to be given a day off, it is often difficult to find replacement people who can drive. Sometimes they can't provide someone with a driver's license.

    William "_6

    5

    April 9, 2019

    I am a current client of this provider

    They have made things easier with the care they give to my mom. I like that I can always speak to the person that I have. They are a comfort and do what they have to do.

    Anonymous_1775

    5

    April 8, 2019

    I am a current client of this provider

    He has to be watched every minute. He requires a lot of attention, and they give it to him. I like that they are reliable.

    Mary A

    5

    March 29, 2019

    I am a current client of this provider

    She has gone to the store with me to get groceries. She will go to the doctor with me. They always have someone come out and help me.

    Anne R_4

    5

    March 12, 2019

    I am a current client of this provider

    The agency has showed up. They have been very flexible with time and making changes as necessary. They take really good care of my mom. I have already recommended them to a friend. The people are great, super dependable, and the care that my mother has received is stellar.

    Mary B_54

    4

    November 12, 2018

    I am a current client of this provider

    Most of the people I've had have been from this area, so that makes a difference. They are based near me and I don't have any problems getting someone through them.

    Ruth M_2

    5

    September 7, 2018

    I am a current client of this provider

    They are here to do what I can't do, and it helps me get through each day. They're here for you when you need them.

    Tom B

    4

    August 8, 2018

    I am a current client of this provider

    They could have more daily activities. They are reliable.

    Anonymous

    4

    June 12, 2018

    I am a current client of this provider

    My loved one is a dementia patient. For me, it gives me time to go out and do stuff on the weekend. I like the caregiver they send out.

    Anonymous

    5

    May 23, 2018

    I am a current client of this provider

    Sometimes it's not easy to care for my loved ones. They are helpful directly to my loved ones because the aide gives my them their day. They could maybe have a little bit better communication with me regarding my loved ones or when there is a change in the aide so when I call over, I won't be surprised.

    Lawrence K

    4

    May 7, 2018

    I am a current client of this provider

    They allow me to do things that I can't do for myself, like bathing. I only have two hours with them. I would like more like three than two hours with them.

    Patricia Z

    5

    April 25, 2018

    I am a current client of this provider

    They are convenient and all the caregivers are certified. There are times that I've had to call at the last minute and the CNA wasn't able to stay, so we found someone else who fit our criteria. Home Care Assistance employs trustworthy people.

    Marion D

    5

    April 16, 2018

    I am a current client of this provider

    All the people they've sent are reliable, professional, and caring. I think their training program is quite good. My husband has Parkinson's and is prone to falls so someone has to be with him all the time.

    William A

    4

    April 6, 2018

    I am a current client of this provider

    They have reliable people. They have certainly helped a lot. When they started the first week or two, they assume that's as much as I want done. Sometimes things pop up that seem to be extra to them.

    Theresa A

    4

    March 30, 2018

    I am a current client of this provider

    They are very caring, they are on time most of the time, I can count on them, and they call me when they aren't coming. They are doing the best that they can do. I don't have to do things myself and I am not able to do everything that I used to do.

    Matt A

    4

    March 26, 2018

    I am a current client of this provider

    There was one instance that was very upsetting. Our caver giver thought they knew better than me when I was in the shower. We had a shouting match. They have helped keep my husband clean and functioning.

    Sally D_2

    3

    March 8, 2018

    I am a current client of this provider

    I think they have grown too fast without staffing adequately. Their schedulers are overwhelmed, and the aides are not well-screened. The fact that there is someone there to help my mom with what she needs done is so helpful.

    Jean S

    5

    January 26, 2018

    I am a current client of this provider

    Home Care Assistance does what I want, not what they want, and they are completely honest. I can go out and do things with the caregiver. I am not afraid to fall when I go out because the caregiver is there to catch me.

    Harlow P

    2

    January 9, 2018

    I am a current client of this provider

    They could provide some English speaking caregivers. Most of the people struggle with the language. I have to shout for them to understand. Most of the caregivers would just sit and watch me and that did not help me.

    Rose M

    4

    December 14, 2017

    I am a current client of this provider

    Home Care Assistance was relatively okay, but I can't make a comparison between other agencies. The services of Home Care Assistance provided me with help to get the grocery store.

    Joy D

    4

    December 9, 2017

    I am a current client of this provider

    Home Care Assistance's personnel has been quite satisfactory. The services from Home Care Assistance have supported me in my daily life.

    James M

    5

    December 8, 2017

    I am a current client of this provider

    Home Care Assistance's caregiver is wonderful. She is experienced, gentle, and follows instructions. I can do other things while Home Care Assistance is caring for my husband.

    Mandell P

    3

    December 1, 2017

    I am a current client of this provider

    At this point in time, I would not recommend Home Care Assistance. We have been unhappy with them because we haven't had consistency with caregivers. The agency we were with previously left us a form telling us what they had done and what needs to be taken care of. Home Care Assistance doesn't do this, and to my knowledge they have not left any record of the care they have provided. We have only had Home Care Assistance for a month and I don't know what care has been provided because they leave no record of what is done. I have been terribly disappointed with Home Care Assistance because they are not providing the same quality services we previously received.

    Johnetta K

    5

    November 21, 2017

    I am a current client of this provider

    The Home Care Assistance office is great and Home Care Assistance is great at getting caregivers out to our home to care for my mother. When the Home Care Assistance caregiver is here, I can go and work or be out in town doing the things I need to do.

    Mary M_30

    5

    November 6, 2017

    I am a current client of this provider

    Home Care Assistance provides good care. The services from Home Care Assistance have helped make each day work for us considering what we are trying to accomplish.

    Fred P_3

    5

    October 24, 2017

    I am a past client of this provider

    Home Care Assistance has very nice people and the caregiver did a very good job. The caregivers were very helpful because they did most anything I asked.

    Lyle M_1

    4

    October 11, 2017

    I am a current client of this provider

    Home Care Assistance is very dependable. I have never been left hanging. They work with you and are flexible. Home Care Assistance makes it easier for me to work and have someone take care of my mother.

    Jim G_4

    5

    October 9, 2017

    I am a current client of this provider

    Home Care Assistance has well-trained caregivers who are very reliable. If not for Home Care Assistance, my loved one would be in a nursing home.

    Amy L_1

    4

    September 26, 2017

    I am a past client of this provider

    I would tell someone that everyone who came from Home Care Assistance was really responsive to what we needed and they tailored the care to us. My dad was pretty functional when we started the care with Home Care Assistance so we didn't need much.

    Craig S

    2

    September 21, 2017

    I am a past client of this provider

    I would not recommend Home Care Assistance because the caregiver was late everyday and very strange. The services could have helped us more if the caregiver was interactive, proactive and engaged. She just sat in a chair.

    Brian A_1

    5

    September 21, 2017

    I am a current client of this provider

    First and foremost, my caregiver is excellent! Home Care Assistance totally seems to have its act together! They provide all the best services while being responsive and accommodating. They help you to make a game plan for your needs in general. I really couldn't get through the day without the kind of support that Home Care Assistance is giving me! Whether it's medical related or transportation needs, they are there.

    Brian A_2

    4

    September 21, 2017

    I am a past client of this provider

    I would refer Home Care Assistance to others because they've been responsive, and the caregiver was very attentive and nice. They got along well with the patient. The services with Home Care Assistance could have provided longer hours, but the cost would have been too high.

    Tracee C

    5

    September 8, 2017

    I am a current client of this provider

    Home Care Assistance is excellent because of the feedback they give me, their professionalism, and their caring attitude. Home Care Assistance has made life easier by providing last minute coverage for my mom, which was amazing.

    John B_8

    4

    September 8, 2017

    I am a current client of this provider

    In the beginning, some caregivers were neglecting and inexperienced. The current caregiver that we have is excellent. In the past, caregivers didn't show up to work or call the office. On the weekends, it was very hard to find a replacement. Now to avoid problems, we use Home Care Assistance and another company for the care of my loved one. My loved one is very limited in her mobility so the caregivers dress her and feed her. They are good at getting her to eat. If there's a medical problem, they know to call the right people.

    Anonymous_383

    3

    September 8, 2017

    I am a current client of this provider

    Home Care Assistance is pretty reliable. Home Care Assistance could have variability in their hours. That may be helpful if I need more help one day than the other.

    Johnetta K_1

    5

    July 31, 2017

    I am a current client of this provider

    Home Care Assistance is very good about supplying caregivers, and if one can't make it they are very good about finding a substitute. They monitor their caregivers to make sure they are doing what they are supposed to do. The caregivers come take care of my mom so I can go to work and not worry about my mom too much. I know that she is getting fed and getting her medicine.

    Melvin S_1

    5

    July 27, 2017

    I am a current client of this provider

    Home Care Assistance screens their help carefully. The services give me security and comfort knowing that my husband is taken care of.

    Arthur O

    5

    July 10, 2017

    I am a current client of this provider

    I have between able to find the right person for the stage of care and for the needed amount of time through Home Care Assistance. The caregiver can handle small needs and projects. The service enables me to have my own time four hours a week.

    Lesie G

    5

    June 23, 2017

    I am a current client of this provider

    Home Care Assistance has been helpful and I can get the help when I need it. Home Care Assistance provide a comfort of being there to help.

    Katie W

    4

    June 19, 2017

    I am a current client of this provider

    Home Care Assistance is working out so well. Home Care Assistance has been able to make my life easier by being there for me because I'm so scared that I'm going to fall.

    Ellen M_2

    3

    June 14, 2017

    I am a current client of this provider

    I would tell someone that Home Care Assistance is very good with people who are impaired. Home Care Assistance can make my life easier by doing what I ask them to do.

    Patty K

    4

    June 8, 2017

    I am a current client of this provider

    I would recommend Home Care Assistance to others because the caretakers have been great. We have round-the-clock care, but we are having problems with the agency providing the right paperwork to the insurance agency so that I can be reimbursed. I love the caretakers, but it's the billing that is not working right now, and it may even be the insurance's fault. Home Care Assistance takes away some of the pressure of taking care of my parents.

    Heather R_1

    5

    May 31, 2017

    I am a current client of this provider

    I like the caregiver that Home Care Assistance has sent my dad. She is very good. I am able to go about my life knowing that someone is caring for my father thanks to Home Care Assistance. He doesn't have to feel dependent on me.

    Michelle M_7

    5

    May 23, 2017

    I am a current client of this provider

    Home Care Assistance has provided a responsible, compassionate, and trustworthy caregiver. Home Care Assistance provides quality care and good communication.

    Miriam M_3

    5

    May 8, 2017

    I am a past client of this provider

    The intake from Home Care Assistance was excellent. The people were very friendly and thorough. They put forth effort to get the schedule that I needed. They were efficient. I couldn't have functioned without Home Care Assistance.

    Nancy Moore

    5

    August 26, 2016

    Other

    Home Care Assistance has a wonderful team of RNs who assess their clients and provide caring and individualized attention to each family, helping to match the right caregiver to each case. Their response time is excellent, their supervision and oversight of cases is excellent and their commitment to quality is outstanding. Their caregivers have been of high quality, well trained, responsible and pleasant to work with.

    S Sexton

    5

    August 18, 2016

    I am a current client of this provider

    I have referred my patients to Home Care Assistance when they have needed additional help at home. Home Care Assistance has been extremely responsive to my patients needs and I wouldn't hesitate to recommend them to others.

    Skveltri

    5

    August 17, 2016

    I am a current client of this provider

    I have had a very good experience working with this company. I feel very comfortable in discussing any problems ( which have been very few) I might have and they address them very quickly. I have been very pleased with the aides they have sent. They are professional and compassionate with my clients. The nursing supervisory staff has gone above and beyond their duties to help me in an emergency. I would highly recommend this group for their services.

    Pranav

    5

    August 17, 2016

    I am a past client of this provider

    We had a very good experience with using Home Care Assistance. They are very professional and prompt in responding to our questions/ requests. The two caretakers were also very easy to deal with the made our recovery easy. One of the best things about using this service is that you don't have to go through the hassle of screening caretakers as this company does it in advance.

    Gainesville sister

    5

    August 16, 2016

    I am a current client of this provider

    Not once did HCA not provide a caregiver to my sister even if the original caregiver called in sick. The staff were consistently professional and responsive to my sister's needs.

    Miss Monica E,

    5

    August 15, 2016

    I am a current client of this provider

    We were thrilled that Home Care Assistance was able to help get Patricia into our parents home to work with mom and our lives. From the start Crystal arranged for us to interview three caregivers who were great with memory care patients - and on short notice! My brothers and I were so grateful for the follow-up, ideas,on how to handle mom, home visits and of course our caregiver Patricia. We could not have done without them so when we realized dad needed help we called them again! We have also recommend them to friends and family who need dedicated caregivers. Thank you Home Care Assistance!!!!

    Marshall Hughes

    5

    August 15, 2016

    I am a current client of this provider

    We are totally pleased. Everything has been handled professionally and throughly.

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    Services and Amenities of Home Care Assistance - Bethesda, MD in Bethesda, Maryland

    Rates

    • Hourly Rate: $24-$26/hour

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: Nursing oversight and care management

    About Home Care Assistance - Bethesda, MD in Bethesda, Maryland

    Home Care Assistance, the Washington D.C. region's leading provider of in-home senior care, provides premier care at home with a specialty in 24/7 live-in care. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method centers on lifestyle factors in the areas of nutrition, exercise and mental stimulation that contribute to a longer and healthier lifespan, making Home Care Assistance the only senior care solution with an emphasis on healthy longevity.

    Closely supervised by Nurse Client Care Managers, our bonded and insured caregivers must pass background and work authorization checks as well as our exclusive psychological screening. They provide companionship and activity, transportation, light housekeeping, meal preparation, help with bathing, dressing and hygiene, medication reminders, safety monitoring and more. We are available 24/7 for service at home, during hospital stays or even in a facility. No long-term service commitment required. Call one of our offices in D.C., Bethesda, McLean, Fairfax or Annapolis today to schedule your free in-home assessment.

    Map of Home Care Assistance - Bethesda, MD

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