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(800) 558-0653

Options For Senior America - Maryland Baltimore, MD

7004 Security Blvd., Suite 212, Baltimore, MD 21244

(800) 558-0653 (Call a Family Advisor)

4

(6 reviews)

Offers Home Health Agencies and Home Care

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Reviews of Options For Senior America - Maryland in Baltimore, Maryland

4

(6 reviews)

    Debruah

    4

    November 28, 2017

    I am a current client of this provider

    Options For Senior America is good. We chose them because of their quick response. They are prompt in responding to my needs. They do light housekeeping and assist me with my bathing. I have someone to come to do therapy, and when I need a driver, they transport me to the doctor or wherever I need to go. However, they were supposed to adjust my bill and I had received three invoices, but they had not adjusted it yet.

    Hopeful Sister

    3

    October 4, 2016

    I am a friend or relative of a current/past resident

    We are off to a rough start with this agency. In the first two and a half weeks, we have had an aide walk out on our handicapped relative, due to a personality conflict. The aide was not mature enough to make sure someone replaced her before leaving our relative home alone. A week later, an aide never showed up and the agency was not aware that the aide was not where she was supposed to be for two hours - a breakdown in the morning report system. Throughout all of the problems, we have been told that the company administration will make things right. We are hoping that things will settle down and that we will be happy with the agency and be able write a more positive review in the coming weeks.

    Provider Response

    Yes, there was a rough start to services. Since that time, however, we have placed an aide with this care recipient and that aide has been praised by the family and the care recipient for her compassion and the many services that she has been providing that go above and beyond her normal duties. I think that the family is very happy with services now and the aide that has been providing care for the past several weeks. We will endeavor to make sure this level of service continues as long as needed.

    C. Johnson

    5

    April 5, 2016

    I am a current client of this provider

    I like the knowledge and professionalism of the care giver Imani. The quality assurance visits are beneficial and the overall quality of their home care services is excellent.

    Fran19

    4

    August 14, 2015

    I am a current client of this provider

    I got Options for Senior America. They’re wonderful. In fact, they’re starting again tomorrow for 4 days. The reason I went by them was because the man got back to me quickly, and I needed someone who was there everyday. The caregiver came on time for an interview. I was very impressed because the first person they sent out did not come at all. We had a good discussion. She was very friendly with my mom. I just really felt good.

    LLT

    5

    May 19, 2014

    I am a past client of this provider

    Recently I had some surgery and thought my husband would be able to care for me when I returned home. Unfortunately, my needs were more than he could handle since his a disabled veteran and has his own issues. I realized the evening I arrived home that we would need some help. It was already into the evening and I called Options For Senior America. I left a voice message on their after hours line and to my surprise, received a return call within 20 minutes. Erin told me that she would call me back to let me know if she had a care provider to care for me over the night. She called me back promptly with the name and arrival time of my care provider. I felt so much better knowing I was going to have a qualified person to care to me through the night. The care provider arrived right on time with a very positive attitude and professional appearance. My husband was able to sleep through the night without my disturbing him and my care provider took excellent care of me. She checked my incision, took my temperature and blood pressure along with reminding me to take my medication. She was such a blessing that we even had her come back a second night. Options for Senior America was able to find a qualified care provider for us at a last minutes notice. If I ever have another surgery or a member of my family, I will be sure to contact Options for Senior America to help with the care.

    Caring56997050

    3

    February 22, 2013

    I am a past client of this provider

    Options for Senior America Baltimore was the most responsive. We used them for two to three months. On a negative note, they said the caregiver was willing to do some light housekeeping, but it turned out that person actually did not do light housekeeping. I think they could improve on clear communication about the services that they offer.

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    Services and Amenities of Options For Senior America - Maryland in Baltimore, Maryland

    Languages

    • English
    • Spanish

    Rates

    • Hourly Rate: $22.50 to $26.00/Hour
    • Live In Rate: $255 to $280/Day

    Agency Type

    • Full Service Agency

    About Options For Senior America - Maryland in Baltimore, Maryland

    Options was established in 1989 and has been providing quality home care services in MD for 29 years. We specialize in live-in care and provide hourly care from a few hours a day all the way to 24/7. Options has received the Best of Home Care award 3 years in a row (2018, 2017, 2016) putting it at the top 1% of all senior providers in the country. All care providers and certified nursing assistants hired by Options have to go through a very thorough 10-step scrutiny including background checks, employment verification, reference checks, and other verification before they are eligible for employment by Options.

    Options does not require a deposit or pre-payment to initiate services. Options staff will always be available to our clients after hours. There will be no answering service. Call us today for a no-obligation, free assessment session of your homecare needs.

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