New Day Personal Care Services Lafayette, LA

Debra M_10

They are a necessity for us. I like our service coordinator because she is always available to us. They let us use our own caregiver.

Ron H_7

They help the most by having my caregiver here. They take care of me well.

Anonymous_1708600746

They drive me to my appointments. This was my first time and I am satisfied.

Amanda &

I could not do things without the lady who watches the client, it gives me freedom. The agency is very easygoing and checks in on us for whatever we need.

Aline M_1

They did a lot, and every time there was a problem they fixed it right then and there. What I like about New Day is that when we went over there for the Christmas party that they had I noticed that they treated the employees and the clients well with prizes.

WILLIAM G

I like that they vacuum or wash clothes. They make the bed and sometimes fix the meals. The staff are very nice, and the worker comes and helps both of us.

MELVA A

They have had a positive impact because they show that they care, and they go over and beyond. I like that they're consistent, and they have some caring people that work for them.

TRAVIS T

Everything I need gets done by them. They are organized.

MARY G_1

Someone being here to help me with my wife has helped the most. I love our caregiver Amy she is doing a good job for my wife.

Elizabeth G_17

They could have people that are better trained to help her. They have no communication skills.

Betty G_25

It really helps. My caregivers have helped the most by helping me move and helping motivate me to still want to be here. They help me to understand that they're here to help me. I like the office workers and my staff that comes to the home.

Chris M_22

The agency is doing a good job of making it easier for my loved one. I like that they take care of my dad well.

Tammy P

They're there when I need them. I've been with my caregiver a long time and she brought me to New Day. They're very caring. They make you feel they truly care and provide personal care.

Lorena D

They help me with bathing. They send someone to check on you.

Morcey J

They make sure they call you when there is bad weather. I like that they reach out to their clients.

Alana M

I've always had someone when needed and I never have to ask them anything. When I have asked, they've been there for my mother and myself. Someone's always on time for their shift. I feel my mother is safe and They are very consistent. I feel they have the best interest in my mother's care.

Anonymous_6019

The caregiver brings him to the doctor to make sure he gets well in his checks. They are a very lovely understanding agency. They go above and beyond for their caregivers and clients.

Anonymous_1704881237

The caregivers help me with cooking. What I like the most about them is how satisfied I am with their services, they do a great job.

Jeremy S_1

If the caregiver can't make it, they find somebody to come in their place, so I don't have to take off work. They are pretty good about calling me and answering my questions.

Anonymous_7267

The agency works with us if we need anything in particular. The agency does listen to the needs of the client. If there are any corrections needing to be made to the paperwork, they should tell people about it, before we get our checks. They need to tell us the problems, that way when we get the check we can just run in and out.

Rose J_4

The services are helpful to me as well as my mother. They are educated about dementia and help me understand how to provide the best care. New Day has quality caregivers. They follow up and make sure the client's needs are being met. They also check in with the caregiver to make sure they are doing ok and have what they need.

Jeremy B

I like that I was not by myself all the time. The agency could find more people to come work for them.

Brenda J_7

They have helped me when I need to go to the doctors. I would recommend them because they are nice and kind.

Jean A_12

Through the help care services. I guess it would help if they would give more personalized service.

Billy T

They have helped me with my physical health. I had a stroke and they have provided the help I need. They do everything that is need and go above and beyond and they don't complaint about it.

Brenda K_2

Right now, nobody is coming out to the house. They will call and check in but do not actually come to the house and provide any services. The house is not livable, so they are not coming. New Day Personal Care Services could provide more care services.

Anonymous_6710

The case manager keeps me informed about her plan and services. Mr. Rob is a great director. He has a lot of compassion.

Alicia W_1

They have really helped us by paying attention and with the services in general. I like that they treat you like family.

Destiny S

They are very helpful with my mother. When she needed wound care, they provided those services. I like that it is family-oriented.

Theresa H_13

They reach out to me when I go to the doctor to make sure I am ok. One thing I like about the agency is they always call me.

Roxianne T

Without her, I don't know how I would make it. They are good. They are professional and they do their work.

Casie H

They let me choose my caregiver. I like that they are really great with my caregiver.

Rosie F

They talk and they listen. I like the staff. They are nice and courteous. They are overall just a good company.

Ron R_5

They help me. They do everything right.

Mary W_53

They have really helped me by cleaning my house. They help me with putting my self together. I like that they are really nice and everything. I like that they help me out.

albertha m

They make sure I get to my appointments, take my medicine, and eat. I would recommend them because they are dependable.

Anna D_7

They do everything to make it positive. I like everything they are doing and have no problems with anything.

Stephanie J_2

They are flexible as well as keep you on the same Case Manager. They are doing ok. Immediate action is done upon request.

Ernest S_2

They are doing good with him. The staffing is pretty nice.

Sandra B_27

I like the way they come in, call you, and ask how your worker is getting along. I would recommend them because If you call, they handle situations and answer your questions.

Anonymous_6307

There were times when we wouldn't get the caregivers. Wanted me to put down 0. They didn't do the paperwork on time, so we had a lapse in services.

Jonquil M

I never have to worry if someone isn't going to show up because that never happens, and if someone is running late, they inform me. I would recommend them because anytime I have a problem or concern, they answer quickly. Actually, I already recommend them to some friends.

Richard S_50

I still live in a state of anxiety and depression. They take good care of me, but mentally I have some issues. Anything that I need, my healthcare provider will get for me. All I can say is they take good care of me.

Ann C_20

Everything is fine the way it is. They are prompt, on time, and very friendly.

Sandra R_19

If I didn't have these services she would be miserable and so would I. I like that they always answer the phone when I call with a question or problem. They are very easy to talk to.

Cliter B

They call, and they check on you and see how it's going. They accommodate to their people, they do a lot to get them engaged.

Felicia H_1

They make my experience positive by being good. I have never had any problem with them. I would recommend them because the services I get are wonderful. They also invited me for a birthday thing for my birthday.

Desiree A

The caregivers have helped the most by keeping the client happy. They help the client with tidying up, sweeping, and mopping. I like the way that they cater to their clients.

Kathy R_31

It's ok, they help us out a lot with my sister on a daily basis with activities. They are very outgoing and do a lot with the clients.

Patricia M

My aide has helped the most. She is wonderful. They are up-to-date and do what they say they are going to do. I love the lady who takes care of me.

Becky R_4

The staff will keep me notified of any changes or anything that I need to know beforehand. I am very satisfied with the staff that they send out.

Brittany S_2

Getting the worker to come out. The person to work for Brianna put their application in, but has not started working yet.

Ashley C_3

They are open to different opportunities. They are very active and involved in everything.

Anonymous_7432

Some do the work and some do not, I want them all to do it. They are alright, some of them are on time. Others are not, and I want them to be.

Michele G

They are always there when I need them. When I reach out to them, they get back to me quickly with the answer. They are all respectful.

Latanya L

I loved Ms. Gwen the caseworker. They always came to work with a smile and working with her. I would like them to have better communication for me to recommend them.

Cynthia L_6

The caregivers need to be more alert of the client. They need to do background checks on their caregivers.

Krystal D

They could have ensured that their workers performed their duties. They could've improved with the workers showing up, and not being given training during the shift.

TreShanda D

They are reliable and make sure we have what we need. They are attentive and have back up.

Anonymous_7227

They have not done anything yet for me, as I have never asked them for anything yet besides the services I get. I would recommend the company because it is a good company.

Glenn H_4

The service has been helpful for me because my caregiver is able to help me with my appointments. I like that everything that I have asked them, they have been able to take off those things.

Margo L_2

I trust I them with my loved ones. I like that they provide good care.

Tracey B_2

She is on time and makes sure my mom is clean. My caregiver goes above and beyond.

New D

Davon has more independence. I like that the office staff is always available.

Natasha L

The services have had a positive impact because it allows the client to stay in his house independently with a little assistance. I like that they're a very professional agency and they're community oriented.

JOAN P

They are very helpful. I like that it is easy to use and they pay the worker well.

Anonymous_6975

There are always things for the clients too, they keep them busy. They have caring workers.

Michie D

They gave me good workers. The workers are very friendly.

Germaine S

They are on time and trustworthy, and the care she gives my mother has been the most helpful. I just recommended someone yesterday, because I like the care the provider gives and they answer questions.

Annette G

They were helpful to me. They are very polite and make sure you understand things about your service.

Christine M_6

They have a good selection of employees. I can speak to the higher-ups without a problem.

Morgan S

New Day Personal Care Services made my experience positive by being willing to help when needed. I like New Day Personal Care Services because they have good caregivers, and they are reliable.

Jacqueline J_2

With them, my daily life went to depression. They haven't called to check on me, and they are collecting money still. I haven't had someone in three months. I'm behind on my assessments because I don't have anybody. I would like them to have caring people. They work for me, I don't work for they. They aren't doing background checks.

Tangie M

They are there for me all around. Every time you call, they figure out the issue.

Kathy B_39

I work really well with the caregiver. I love that I can reach out to my worker to ask any questions that I have for them.

SANDRA H

It is easy for me to know that I trust letting them in my home and I can do my weekly chores. I really trust the employees. They care about the clients and they make sure they are taken care of and they go above and beyond to provide for the client. I love how they care for Bryan.

Quovonda R

They call and text me. They have a positive environment, and it is clean. I don't have to get on them about things.

Byron T_1

It would make things easier if the caregivers would show up to work more. I would recommend them if the workers would show up, because he misses a lot.

Stella P_1

They always call to check on us after a surgery. They care and they always check up on us.

Willia J

It has helped me tremendously. They send someone over whenever I need them to go to the doctor or anything else I need. They are kind and they make sure you have the help when you need it.

Jerry E_3

They keep me clean and take great care of me. I think that they actually care for me.

Lee C

They react fast to situations that need to be taken care of within a matter of minutes. I like that they are very professional.

Diana L_10

We just started this week, and everything's been going well. The intake process is very easy.

Lorita G

They could train the staff more. They could work on communication and train the staff. If they are there to wash dishes they need to do it correctly. They should be able to do the basic things like dishes, sweeping, and taking the trash out.

Shurquana B

They pick up mess, pick up groceries. I like that they treat their clients like family.

Fitzgerald F

They help me with daily things I need to do. They help me live a little better. I like how they work. They know how to speak with the client.

Kevin B_10

My mom is handicapped and she's bed-bound. They need to improve their level of communication.

Maureen L_2

They should have made sure they had people scheduled to work for him. They should communicate. They did not take their responsibility to Jason seriously.

Khensa C

We know that the client is safe with them. When there are hospital visits they check on them. They care. They always come out and check - you don't even have to call them, they call and make sure everything is fine. They check up on the client.

Kasha S

They can give rides for me. They can improve on getting someone for me.

James N_15

They are able to help me walk around and eat. I would recommend them because they help me out with things I can't do.

Anonymous_6321

They just need to stay in contact with us and our caregiver. They should reach out to us more often.

Heidi P_1

The agency is organized and they know what they are doing. I like this agency because I have no complaints.

Anonymous_4396

They have treats to give to the clients. They call a lot to check on the client and they make sure the caregivers are doing what they are supposed to.

GregThomas_1

Every time I needed something they would do it right away. Everything was positive about them. I liked that they took care of the client really well. I didn't have to worry when I left for work.

NANCY S

I don't have to worry every single day about my brother. They are far different from any company we have ever been with. This company is amazing!

Andrea B_3

It gives her a sense of independence because she doesn't have to depend on family members and now she can do things on hew own that she likes to do. I like that they are always willing to help and our caregiver goes above and beyond.

Iona B

They're very considerate, loving and professional. They do whatever they're supposed to do help with. I like their communication.

Elisabeth P_1

The services are helpful to me because they provide respite care. I like that the offices are easy to get a hold of.

Anonymous_5896

They check on me to see if everything is ok. They reach out to you and see if you need help.

Richard W_31

They have helped the most by helping Mary become more communicative and relieving stress from me. I like the communication and quality of staff.

Troy G

The services are helping Lanny a lot. It makes her able to get groceries and have someone there with her. I like that they try to work with you on different care for different people. Some need more than others, and they try to work with you.

Erica C

This agency provides service workers to care for the client. I like that this agency is very personable.

Anonymous_5690

They could have come and talked to me and taken their clients seriously. They need to take their clients more seriously.

Diane A_6

The agency has made our experience positive because of the care. It helped out a lot. I like the professionalism of New Day and how they work.

Leshia C

She always helps him with his grooming. I love the workers in the office and the caregivers they send to me.

Linda C_34

They care for people. They are very concerned with their workers and they care for their clients.

Anonymous_5483

They are providing a better life for me. I am able to help my husband. They are very personable and friendly.

Tiffany J_1

I feel like they're nice and I don't have any problems with them. I like that they are helpful.

Tiffany J_2

They are always answering the phone when I need them. They are very informative and helpful.

Mitch L

They just seem to treat me like a number. They need to improve customer relationships. They are unreliable.

Gwen G

They make sure the staff comes to work. It is a great company. They provide quality care to their clients.

Shandreka A

It gives me a chance to take care of my parents and live my life. They're down to earth. It's not hard to talk to them.

Christina S

They could do what they need to do to make sure the clients are well provided for. They need to take better care of their clients and get better people in there to take care of their clients.

Marie E_4

He isn't doing everything perfectly but they made it easier for him. I like that they are convenient. My son is able to set in and help.

Jacqueline B_2

They make sure that everything is up-to-date in her home. I like the workers that they have employed there.

Anonymous_5029

I ended up having to work and care for Richard because they couldn't send anyone to us. I think they can do more training for their employees.

Latanya T

They give me a caregiver that meets my needs. The caregiver that comes is very good.

Charlene D_2

She helps me transfer. My daughter takes care of stuff. She is good at what she does.

Edmond M

They are very impactful. They are very professional and helpful. They are a good company with good staff.

Kaden D

They feed him. They communicate well.

Stephanie K_4

They provide respite care, and it's been a game changer for my family. I'm able to spend time with my other kids. Some of their workers, like the case managers, need to improve their professionalism.

Edie S

They need to do their job and hire professional people. They need to improve communication with the family and their honesty.

Terry _2

I wish that they could come for more hours of the day. I wish that they would talk to her doctor more. They help with shopping and going to doctors office.

Mary N_7

I really appreciate how encouraging they are. They motivate me to not give up. I like that they are good at treating you nicely. I like that they ask me if I am okay.

Renee/ G

They are very pleasant and organized. The main thing is they drop by without calling. I was on my pj's or in the shower they always show up out of nowhere.

STACIE D

They are very easy to get in contact with. It is a very high impact. I know the worker personally, and we love that we don't have any problems with them.

BERVICK/ANNABELLE A

They could have her do more physical things like arts and crafts, instead of her doing the same thing everyday. They could provide more hours.

Lisa D_18

When they show up, her day is better and they care for her. They could have more workers available to the clients, like having a backup.

Mary B_99

I have gotten to meet the caregiver. She gives us quality help. That provides less stress in my life. They can have better hours. I know my caregiver goes to class.

Shirley C_4

Whenever we needed someone we could call her and talk to her. If we had any problems she was an excellent supervisor. If we needed something explained she would always answer. I liked the worker we had. She was excellent. My mother and I got along very well and we did not have any problems with her.

Dekisha F

They make life easier so I can work and take care of my family. I would recommend them because all the employees care and are nice.

Portia F

They have several different people who come to take care of him. I like that they take care of things when I call with problems.

Jo F

It helps me be able to get to work. I've never had any problems with them.

Amanda F_1

It is good. They will help him with medical and stuff. They do everything good and they do a lot of stuff for him.

Chanci S

They could ensure that the workers could cove their shift. I want them to have more availability with their workers and be more timely.

Cynthia B_6

The worker does what she's supposed to do. That's what he needs. They treat my brother well.

Marquella

They're available to be there. They are eager to work with the patient. I like that they are prompt to my care for my mother's needs and they make sure everything is accessible for her.

Darrell L

They are here and take care of her and help her exercise, so I can go and do what I need to do. They are very considerate of my mother, and they take real good care of her.

Anna R_4

The most helpful part of the care is that I can get a caretaker who does the things that I can't do. It takes a lot off of me. I like that the agency answers questions when you need them answered. You can call and ask them anything.

JULIE B_1

My main concern is the office. Whenever I do have a problem, they do get things taken care of. I had to wait to get responses over the weekend. Whenever they send a backup person I am not happy with that person. I like the person that they normally send.

Portia F_1

They provide great caregivers who care about my brother. They should have more flexibility on their training.

Lawanda T

They sent us caregivers that are amazing and helpful. I like that they are professional.

Alton _1

They are caring and they are concerned about him. I am very happy with them as a company.

Melina B

They have called me back and stepped up. They treat us with respect and dignity. They listen to what we have to say. Their communication skills are great. We started off the care during the hurricane and it was a rocky start. It's so much better after that meeting we had yesterday. We have finally gotten back on track.

Miricle L

It has helped me get out of the house and do what I need to do. I like that they provide good care workers to those in needs.

Jude G_1

I like that they will come on weekends. I feel they are a good company to work with. I like that they are nice.

Leona M_1

My mom is very at ease with them. I like the fact that they get in touch with me and they do not give me the run around.

Kinda A

It takes a load off of my shoulders. I haven't had any trouble with them. It's easy to communicate with them.

Glenda L_1

They come around and make sure that the caregiver is there. I like that they check on her.

Fallon C

It makes things easier for me because I have help in the house and I don't have to do it all myself. I would tell others that New Day Personal Care Services returns phone calls.

Gwendolyn M_2

It's really helpful because there's a lot of things that I can't do and I would tire myself out if I did it myself. My worker clocks in when she gets her, and she's nice. I like that it's convenient.

Kathleen M_17

They are encouraging and hopeful and I get someone coming over to care about me. They pay their workers very fairly and I get what I pay for and I get quality people.

Anonymous_1805

They can't make my life easier. They should be nicer to their employees.

Ladrel G

They work with me. They make it possible to find relief for me. They are just awesome. They work with me and they are caring. They are awesome. I have never met a home care agency that cares about their clients along with their workers. They care about everyone.

Shirley O_2

The client has a behavior problem so it's hard for them. When I need to get in touch with them, I can.

Thuy D

Their workers show up on time and they do all that they need to do. They come in and they follow routine. They call to check up on you.

Linda L

They had gotten me two really good workers, but both of them found other jobs and now we are just waiting. They are a good company and in the past, we have had some good caretakers.

Kathy A_2

It has given me the opportunity to have high-quality services provided for my son. This way, I have the confidence of doing other necessary things with my time. They are a great agency. The system they have in place for accountability of workers and administrators is great.

Anonymous_2880

They take her out for outings. It frees up my mom a little. We don't know people to recommend them to.

Margo L

They're new to us, so they're still getting used to the staff. They handle their business and do what they say they will do.

Jodorie C

They provide compassionate caregivers. I like that they always check on him if they know he's sick. They make sure that we're prepared.

Danielle Y

They help me with everything. They help me manage my bills. They help me out a lot if I need something. All of the workers love you.

Paige G

The only thing I can say is that our worker has to leave sometimes for her kids. She could just improve her missed time. They are really open to anything that I need. My loved one is very well taken care of. Our needs are met.

Janvier B

They are nice. They help me around the house. I like the staff.

Mary B_29

They are available, and they assist you as needed. They are there for you when you need them.

Mary A

They were actually there for my mother. I liked that they had awesome services. My mom was never alone.

Alta P

They are on time and if there is a problem, they handle it. They talk with her and they make her feel comfortable. They are a great provider. When the owners came out at my home, they made me feel comfortable.

Charlotte C_2

They have sent me two of them, and they do whatever I need. I like how they take care of me.

Phyllis R_5

I think that they should pay the workers more money so that they stay longer. The workers come on time, which makes everything easier. They management needs to come visit the homes more.

Dianne D

They could check up on me more. They could lower their prices.

Adrian H

They could provide more hours throughout the day, or if there was an emergency, they could fill the hours. As far as the services go, they are very respectful to my loved one. They very courteous and understanding. They listen and they are kind.

Anonymous

They haven't really helped me. They could improve the application process.

Lois W

They have helped me with everything. I have no complaints about them. They get done what needs to be done.

Stevey B

They help with everything, from helping in the restroom to helping with meals. They seem like they provide good service. They always have someone here and my loved one does not complain.

Terry D

They could have provided more qualified CNAs. If someone called in sick, the upper management would show up to provide care, which was outstanding.

Theresa L

They provide the services that I need, and the workers are concerned about their clients. I like their service. If I need anything or ask questions, it is not a problem to get in touch with the office. It is a good company

John J_9

They call in and check in on my parents. The staff is professional. They are a caring company and they take care of their clients and are on top of everything,

Mercedes G

I would tell them that they are worth nothing. They need to find their own provider and they don't have anybody to offer. They need to get elderly people to work for us. They need people who know what they are doing.

Deborah G

New Day Personal Care Services was professional, caring, and able to do their job very well. My loved one had a disease that eventually took his life, and they were able to be there when I was at work and could not be there.

Raymond M

New Day Personal Care Services is hard working and the caregivers come on time. New Day Personal Care Services makes my life better because they get tasks done that I need, My other company did not do the things that I needed, but New Day Personal Care Services is awesome.

Anonymous

New Day Personal Care Services is okay to work with, but are unfamiliar with my specific care. New Day Personal Care Services has been able to make life easier for me, they are able to help me get to my appointments and help me get out more often.

LaTina G

New Day Personal Care Services is awesome. They take their time with their clients and residents. New Day Personal Care Services really helps as far as helping me being able to function and handle everyday business.

Lena C_1