BrightStar Care Louisville East

Offers In-Home Care

31 Reviews
Call (502) 893-4700
BrightStar Care Louisville East (502) 893-4700
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Reviews of BrightStar Care Louisville East

31 Reviews Write a review

Home Care Reviews for BrightStar Care Louisville East

March 14, 2018

By Anonymous_749

I am a current client of this provider

I have had excellent care in the past, but recently I don't feel like BrightStar Care has treated me with respect. Some of the caregivers tell me they feel they should be paid more. Since I can't drive, the caregivers take me to the store. I hate asking for help, so it is nice to have people help me without me having to ask.

March 14, 2018

By Ardeth P

I am a current client of this provider

I have done it three times already. However, I get different people sometimes, which is hard. They are receptive to all the needs that he has.

March 05, 2018

By Teresa M_3

I am a past client of this provider

We were visiting there when my mother got hurt and only used them because they were there. If my family that lives there needed them, then I would recommend them. They were able to provide an assistant to be with my mother for Christmas Eve and Christmas night when I was tired.

March 05, 2018

By Ramah G

I am a past client of this provider

BrightStar Care follows up when I call them. They're available. They always return my calls. They gave me some flexibility as far as leaving the house.

February 22, 2018

By Paula K

I am a current client of this provider

They haven't provided one person consistently, which they told me they would do. They sent one or two excellent people, but they never sent them back. I even requested one that said she was available, and they didn't send her.

January 08, 2018

By Raana A_1

I am a current client of this provider

The girls who come to help my loved one are nice and they do what we ask them to do. It gives me some time to do some other things because she is here for 3 hours.

January 08, 2018

By Matt W_1

I am a current client of this provider

I would recommend BrightStar Care because eventually they send me nice caregivers to help me with my needs. BrightStar Care has made my life easier by helping me with the things I need in the past two to three years.

December 18, 2017

By Judith P_2

I am a current client of this provider

I felt BrightStar Care has its act together and they understand the needs of their clients and are able to provide the care that is needed. BrightStar Care helps me get to where I need to go and having a caregiver with me when I go out makes a great deal of difference. BrightStar Care's caregivers are willing to help me out in my home.

December 14, 2017

By Cricket C_1

I am a current client of this provider

I would tell a friend that BrightStar Care really tries hard to fill the need. BrightStar Care has made life easier because it provides care when I need a break and to do things.

December 08, 2017

By Mary Ellen W_2

I am a current client of this provider

The only problem I am having isn't with BrightStar Care, but with the insurance policy I have to pay for their service. Because of my policy, BrightStar Care can't do a lot for me. They can't drive me anywhere or do any washing. However, I have liked all the people that have been here from BrightStar Care. The caregivers are nice and I've met a lot of them. Maybe about three of them are my favorites and I would like to have them back. I think BrightStar Care has done a very good job. BrightStar Care can't do too much for me due to the insurance policy I have, so I can't hold that against BrightStar Care.

December 05, 2017

By Stew S_1

I am a current client of this provider

BrightStar Care has sufficient caregivers. The services make my life easier by letting me worry less about certain tasks.

December 01, 2017

By Carrie M_1

I am a past client of this provider

You should speak up to BrightStar Care if you don't like a specific caregiver. I could sleep at night and not worry.

November 22, 2017

By Walter C_1

I am a current client of this provider

BrightStar Care wears uniforms when required, has a good bookkeeping system, and seems conscientious. BrightStar Care helps my daughter with structure and helps her be more focused.

November 10, 2017

By Kari J

I am a current client of this provider

BrightStar Care is very knowledgeable and caring. Every person from BrightStar Care who has talked to me has been very interested in providing excellent care for my father-in-law. BrightStar Care helps my father-in-law with bathing and personal care and house cleaning. BrightStar Care helps my father-in-law feel more independent.

November 07, 2017

By Riley E

I am a current client of this provider

I would tell someone that BrightStar Care has been very good with last minute scheduling. All of the caregivers that come are professional, kind, and sweet. The services are great because I do not have to worry about if my daughter is being taken care of.

November 06, 2017

By Mary Glenn W

I am a current client of this provider

BrightStar Care is reliable, shows up when they say they are going to, are nice people, and take good care of my wife. BrightStar Care gives me some time off from caring for my wife.

October 23, 2017

By Gene C

I am a current client of this provider

BrightStar Care is always there and works with you. Since I am an only child, BrightStar Care is great. One thing is I don't have to spend 24 hours a day with my mother. If the normal person can't come, they will arrange another person. It's convenient.

October 23, 2017

By John F_4

I am a current client of this provider

I would tell a friend that BrightStar Care helps me to live independently. I do not have BrightStar Care everyday, just a few days a week.

October 06, 2017

By Gay T

I am a past client of this provider

I would recommend BrightStar Care because they did everything they said they would do. I had them for such a short time, but they made life easier for me to know that she was being taken care of.

October 06, 2017

By Mary M_6

I am a current client of this provider

I would recommend BrightStar Care because the caregiver gives 100% in her job and is compassionate. I just love what BrightStar Care does! The service has helped because it takes the client a little bit to get to used to anybody, but they're kind of in a routine so she knows as soon as the caregiver comes in and she gets a bath. The client really likes the caregiver and so do I. They have a good relationship.

September 26, 2017

By Louise A

I am a past client of this provider

BrightStar Care was able to help me. BrightStar Care was able to help me in the kitchen.

September 22, 2017

By Michelle _1

I am a current client of this provider

3/4 of the BrightStar Care caregivers are excellent. The scheduling isn't clear, and I wish they would pay their caregivers more. The management is extremely responsive to my father's needs. I wouldn't be able to survive without BrightStar Care's services.

June 21, 2012

By krnmarie

Other

I am the sister of one of their current participant and yes they have helped us so very much and the ability to get someone in an emergency has been great, My sister has CP and she is a total lift and has a type of lift to get her transferred from bed to the portable toilet to her wheelchair,, I am sure not just she uses it, but my only suggestion that would be all or a lot of the assistants team up and learn about more of the clients so they can be aware of and educated a little on the machinery before being sent to be her assistant, but again ,, they have done great and sent even the office mngrs over to the house to assist when needed and this really meant a lot to us all !!
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About BrightStar Care Louisville East

BrightStar Care Louisville East is an in-home care provider serving Louisville, Kentucky and the surrounding area. BrightStar Care Louisville East offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


Services and Amenities of BrightStar Care Louisville East

Rates

  • Hourly Rate: 16.50 $18.50/Hour

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BrightStar Care Louisville East

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