Spirit Cares

Offers Home Care

71 Reviews
Call (800) 973-1841
Spirit Cares (800) 973-1841

Reviews of Spirit Cares

71 Reviews Write a review

Home Care Reviews for Spirit Cares

November 28, 2018

By Nancy F_11

I am a current client of this provider

They need to be here on time, and sometimes they don't come here at all. I've had a lot of problems with them.

November 28, 2018

By Sharon D_10

I am a current client of this provider

They were here for me when my husband was dying, and they talked about it with me. They have helped us a lot. They come in, check us over, and make sure everything is okay.

November 28, 2018

By Carol C_20

I am a current client of this provider

The services have a very large impact on my life because I cannot get upstairs to my bathroom to take a bath since I'm in a wheelchair. If I didn't have a sponge bath three times a week, I wouldn't be getting a bath at all. I really appreciate it, and it does lift the quality of my life! My worker shows up every time she is supposed to and does everything she is supposed to do while she's here.

November 20, 2018

By Betty C_3

I am a current client of this provider

They help me from doing my own housework. It is a good service.

November 20, 2018

By Scott L_1

I am a current client of this provider

They are helpful, otherwise, I wouldn't be able to get out of bed. They are doing an amazing job for me. I've never been without service.

November 12, 2018

By Suzy B

I am a current client of this provider

They've had very good caregivers come. At one time, they were able to fill all of my loved one's hours, but not anymore. I'm not sure what they could improve. Right now, they're just short on staff. They need to supply me with more help, but that goes with people applying for a job.

November 12, 2018

By Jean L_7

I am a current client of this provider

It has helped a lot. It's really comforting to know that someone is here. We really trust them and are comfortable with them. It allows me to catch my breath and unwind from the day. We look forward to moment they come to help my mom. I know they have a hard time keeping caregivers. They could hire more caregivers and pay them more.

November 12, 2018

By Janice O_1

I am a current client of this provider

It puts my mind at ease knowing that he is getting the care that he needs. He loves Spirit Cares. I like that they are always right there when they are supposed to be.

October 30, 2018

By Mary Jo M

I am a current client of this provider

They've kept me from getting depressed because I can't get the things done what I want to get done. The girl that I have now is excellent with doing the care while she is there. I would like to see two improvements made. First I would want to know when she is not coming a couple of a days in advance, and also I would like to hear more from her before she comes.

October 25, 2018

By Michael H_9

I am a current client of this provider

They are good at helping with my care. They are a pretty good company.

October 25, 2018

By Larry P_2

I am a current client of this provider

They keep me informed. They are very prompt and I enjoy it.

October 23, 2018

By Henderson G

I am a current client of this provider

They helped me clean. They did good work with me.

October 17, 2018

By Paula B_2

I am a current client of this provider

They help me with housekeeping chores that I am not capable of doing like vacuuming, putting my laundry away, taking out the garbage, dusting, sweeping, mopping, and dishes. She was nice enough to hang up my pictures in my room before I moved in. I am very very pleased with the care that I have been getting. This is the first time I've ever gone through a company to get there, and I would recommend them to anyone. They are just great.

October 12, 2018

By Joseph H_4

I am a past client of this provider

The caregiver did a great job and had a great impact on my life. I liked the caregiver.

September 19, 2018

By Anonymous_112

I am a current client of this provider

They transport me to places, like doctor appointments. They are able to take me places.

September 19, 2018

By Tina S_1

I am a current client of this provider

My loved one is getting out and is being more active. I think that the caregivers that are sent should come to get to know the client before they start to work. It would be important for them to know the client's personality and habits beforehand.

September 19, 2018

By Marie V_1

I am a current client of this provider

I am not able to do some chores, like scrubbing the floor, so the services help me do tasks I can't do on my own. They caregivers who come do exactly what I want them to.

September 18, 2018

By Anonymous_108

I am a current client of this provider

Each time they come, they do worse and worse, and it just doesn't feel right. They need to get here on time and stay the correct amount of time. Each time someone comes, they do a great job at first and then they slack off.

September 18, 2018

By Gene R_1

I am a current client of this provider

They give him a bath and exercise him. They are honest and they treat us right.

September 17, 2018

By Ron K_5

I am a current client of this provider

They do a good job taking care of my wife really well and they seem to want to do it. They seem so caring when they come.

September 12, 2018

By Joe H_3

I am a current client of this provider

In the past, I didn't know how long my son would be at Hope Haven. Sometimes he would be done as early as noon. I never knew if I would have to get off work early or find a babysitter. It was causing problems with my employer. With Spirit Cares, they are there when I need them and I have no worries. For the short time that we have been with them, it has been really great. They answer my questions in a prompt manner.

September 12, 2018

By Rhonda W_2

I am a current client of this provider

I had knee replacement surgery, and she helps me to wash my back and toes. She also helps me to clean my house. The gal I have is wonderful for me.

September 12, 2018

By Phat W

I am a current client of this provider

Mostly they help with my dad, but they could come more. They are really good. They are friendly, take good care of my loved one, and have good communication.

September 12, 2018

By Michael W_6

I am a current client of this provider

They are knowledgeable. I like that they are on time.

September 12, 2018

By Sarah T_1

I am a current client of this provider

They're very important to her. They have compassion and they spend time with her. I know there is someone that is going to be coming. They're very thorough. The people are very pleasant, they work well with my mom, they allow her to do what she can, and they help her when she needs it. They don't stop her from doing things, so she's able to keep moving around.

September 12, 2018

By Christy F

I am a current client of this provider

It helps my mom get a lot more done when they are there. It provides the level of care she needs. I love my mom's aide. She is not only compassionate, but is a very good person overall. She does very well with my mom.

September 12, 2018

By Anonymous_75

I am a current client of this provider

Making my bed and using the vacuum helps me the most because I can't do that anymore. They shouldn't put me off. The caregivers will call and say that they can't make it, and they don't have a good excuse.

September 12, 2018

By Sonja W

I am a current client of this provider

Believing that I am worthy of the special things they have done for me is what makes an impact. I couldn't live without their visits. They are compassionate and they make me feel very special, especially in my situation.

September 12, 2018

By Getachew W

I am a current client of this provider

I have to fill in when the caregivers are absent. It has been very difficult to get consistent care and the caregivers that have come to the home don't seem motivated to do anything.

September 12, 2018

By JoAnn H_1

I am a current client of this provider

The caregivers have helped the most with housecleaning. The company has really good caregivers.

September 12, 2018

By Wendee W

I am a current client of this provider

It makes it easier to keep the floors clean. They're easy to get a hold of when I need them.

September 12, 2018

By Gale R_1

I am a current client of this provider

We were getting overwhelmed with the needs of my wife, so it alleviated the pressure that was placed on others to take care of her. The staff they have are very professional and very caring. They do a great job.

September 12, 2018

By Amy L_2

I am a current client of this provider

She doesn't have any outside interaction, other than me. The lady that comes in cleans for her and will sometimes do her groceries. It makes my mom want to have some independence and want to do things on her own. A lot of people I don't think know about the service, and a lot of people feel guilty having someone take care of your parents, but it is actually really nice having the service. It has been god sent to me.

September 12, 2018

By Iven K

I am a past client of this provider

My wife couldn't get up or hardly walk, so they came in and had to do everything for her. They are very attentive and will ask what is going on.

August 13, 2018

By Pauline W

I am a current client of this provider

I don't know what I'd do without my caregiver. If they could always get someone like my caregiver, I'd recommend them all the time.

August 13, 2018

By Anonymous

I am a current client of this provider

They provide the services that the client needs and deserves and they follow the care plan. They work hard to get somebody or they will cover it themselves.

August 13, 2018

By Susan S

I am a current client of this provider

When I needed someone last week on Thursday, she wasn't able to call me and tell me if someone could come over. I ran out of spare time on my phone Thursday so when they sent someone on Friday, I did not know. I couldn't leave on Friday when I needed to. They could have better communication about my schedule and the changes. I need more hours, but they are understaffed and it doesn't sound right to me. They don't have backups for when a caregiver is sick or when life happens. They sent someone on Friday when I needed someone on Thursday and Monday. At least they did send someone.

July 30, 2018

By Rafeeah A

I am a past client of this provider

They were so good to play with him and take him out. He really liked them. I felt secure when I left my house. The people were so nice. I have to commend them.

July 30, 2018

By Dan E

I am a current client of this provider

I only use the service a couple days a week, but on those days, it is very positive. They have good communication and the company is very reliable. I can count on them to be there when I need them and can call them anytime.

July 30, 2018

By David A

I am a current client of this provider

When they are here, they help with my husband and with small things around the house. Scheduling and finding someone that is available is very hard.

July 25, 2018

By Winona P

I am a current client of this provider

We've been great friends and we understand each other, so things go very well. We have a lot of the same interests, as well. They do a great job.

July 25, 2018

By Adaline M

I am a current client of this provider

They had a lot of times that the caregiver didn't come and they didn't have anyone to cover. I went through a horrible experience with those people. I don't think they do a well enough background check on them. One caregiver I had backed up into a car in the Wal-Mart parking lot. She finally admitted to me that it was the third time it had happened. They didn't do a great background check.

July 25, 2018

By Genaro M

I am a current client of this provider

They have a close communication and I know that I will get the help that I need. There is mainly an open communication from the program to the client. If I need the help, they will get it.

July 24, 2018

By Bruce L

I am a past client of this provider

She helped me just by being here, when I needed her. She did everything she could to help and would ask. She was friendly, outgoing, and nice. They were very friendly, provided good services, did outstanding work, and were really helpful.

July 23, 2018

By Gloria G

I am a current client of this provider

The most helpful thing they do is give me a shower. I feel comfortable with the caregivers.

July 12, 2018

By Dodie M

I am a current client of this provider

They are very easy to communicate with and flexible as far as needs go, which is important because we're dealing with a little person. They are very flexible as far as meeting our needs and meeting the times we need.

July 12, 2018

By Bill M_6

I am a current client of this provider

This winter when I couldn't get out, I gave them my list and they went and got everything I needed. They have been one of the best places. I have already recommended them. They are reliable and have good caregivers that do background checks.

July 12, 2018

By Anonymous

I am a current client of this provider

They could show up on time. I want them to get better help.

July 12, 2018

By Michael S_7

I am a current client of this provider

I know that they can get me from here to where I need to be without having to worry. They are very dependable and I don't have to worry about anything.

July 12, 2018

By Orville N

I am a current client of this provider

They do alright. I can't stoop over or walk good so she does all the work. They do what they are supposed to I guess. Everything is done the way it is supposed to be done.

July 12, 2018

By Donna M

I am a current client of this provider

My caregiver went through my medicine, they told my doctor things, and they made me a nervous wreck. She comes and doesn't do much. She doesn't make my bed or do the dishes. My other caregiver that used to come and see me has totally changed.

July 12, 2018

By Brenda M

I am a current client of this provider

The caregiver makes me go out. She is getting me to do things instead of sitting around. She gets me moving and more involved. I do this all the time. I tell them that they have sent me a great caregiver.

July 12, 2018

By Manford O

I am a current client of this provider

They do whatever I ask. They are nice and helpful. I am satisfied!

July 12, 2018

By Sandra K

I am a current client of this provider

They don't really have any impact on my daily life. I am not always satisfied with the work. They are not as thorough as what I had previously. My daughter was very dissatisfied when she came.

July 12, 2018

By Perry H

I am a current client of this provider

I need help with my cleaning and getting around. They help me and handle that really well. I depend on them. I have had two different caregivers and they have been very good.

July 12, 2018

By Gerald C

I am a current client of this provider

It helps me a lot because I can't get down on my hands and knees. Our lady from Spirit Cares is very good. I don't know of too many cleaning companies that will clean the pan under the stove, but she does it every week.

June 25, 2018

By Janice B

I am a current client of this provider

I get her to do more like going outside and doing things while I am working. She sits a lot, and I get her to move around. My loved one told the company when she needed them, and then they made that happen.

June 25, 2018

By Edward C

I am a current client of this provider

They've made my life easier by keeping my apartment nice and clean. I don't worry about a thing. They come in to do their job without messing around, and they're very polite. They care about the job.

June 25, 2018

By Judith W

I am a current client of this provider

They put my life more in order. I'm bed-ridden and comfortable staying in my home. I have thorough care, very proper cleaning, and someone I trust in my home. The people they send me are very professional, thorough, on time, and work very hard. I'm very impressed with them.

June 21, 2018

By Nancy C

I am a current client of this provider

They provide for him when I am usually at work. I know he gets the care that he needs. They do a lot and it's better than what he had before. They've been good to us. They always make sure that my husband has what he needs.

June 21, 2018

By Linda C

I am a current client of this provider

They do laundry and dishes for me. The provider is a lot of help to me. She does a good job.

June 18, 2018

By Debra D

I am a current client of this provider

They do everything I can't. They are very personable.

June 18, 2018

By Peggy K

I am a current client of this provider

They help me do my laundry in the basement. They could call to tell me when they don't come. I like that they help me well. I don't need to tell them to do something, they just get it done. They need to let me know when they are not coming.
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About Spirit Cares

We are family/locally owned and operated. We are not a large national franchise. Headquarter out of Urbandale, IA, Spirit Cares has been providing home care for 7 years. We serve the entire state of Iowa with regional coordinators and offices in Creston, Fort Dodge and Iowa City. The owner has 19 years of home care experience including currently serving as Vice-Chair of the National Association of Homecare & Hospice. We provide personal care services to those that need them so that they can remain home. Whether it's just a few hours a day or 24 hours. "We Bring Care to You" Our caregivers undergo background checks, are insured and experienced. Services include everything from bathing, housekeeping, companionship, transportation, grocery shopping, meal preparation, medication assistance and so much more. Our company is rooted in Christian love and "Love is Our Mission." 2016 DSM Register Top Workplace and 2016 Best of Home care Awards, Employer of Choice.


Photos of Spirit Cares


Services and Amenities of Spirit Cares

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Sex Offender Check

Training

  • Continual Training

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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