Home Helpers - Saint John

Offers Home Care

32 Reviews
Call (800) 973-1841
Home Helpers - Saint John (800) 973-1841
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Reviews of Home Helpers - Saint John

32 Reviews Write a review

Home Care Reviews for Home Helpers - Saint John

June 10, 2019

By Allen F

I am a past client of this provider

It helped her a lot. They could have provided more coverage as was promised. They could provide more hours of coverage.

May 23, 2019

By Clarence O

I am a past client of this provider

It kept her living for a long time. They were flexible with the scheduling. They supplied good people.

February 05, 2019

By Dan B_6

I am a current client of this provider

It has been rough with the cold weather the past couple weeks, but they could make my life easier by having her schedule ahead of time. We have had problems in the past, but I have the people I want now.

January 17, 2019

By Jeff S

I am a current client of this provider

They take my mother to places so I don't have to take her. They've done everything that I've asked them to do.

November 05, 2018

By Tracy S_2

I am a current client of this provider

They have helped the most by giving me other options where I was able to find better help for my mom. They told me about extra care that I did not know about. It is really not them or their fault. It is just a revolving door. It is hard to find consistency with the same caregiver.

November 05, 2018

By Anonymous

I am a current client of this provider

They could be better at accommodating my schedule because they don't have anyone. They are not doing what they are supposed to do because they charge me twice as much for the things that I ask the caregivers to do.

October 05, 2018

By Anonymous_196

I am a current client of this provider

They are helping my loved one by being a companion to them. I think that they have good people that are coming in. Their pay is good.

October 04, 2018

By Gary G_1

I am a current client of this provider

They've given my dad peace of mind because he's not alone all day now. They're professional and reliable.

October 03, 2018

By Debbie F_2

I am a current client of this provider

I could really use additional time with them because I need to get out more. It's getting harder and harder to be giving him the quality of care, and I'm his primary caregiver. It's been a learning curve for me. It started out slower, and I probably had higher expectations that I should have, but we've worked through everything and it's going well now.

October 03, 2018

By Davis M

I am a current client of this provider

I sometimes have trouble walking, and she will run the vacuum, mop the floors, or do things that I can't do for myself. She does a good job, and I appreciate that. The person that helps me out is friendly and personable. She does a good job.

September 19, 2018

By Kimberly M

I am a current client of this provider

We have had a couple of incidents where the person didn't show and it affected my work. We are new to the program and we are getting familiar with the program. We are still in the beginning stages.

September 19, 2018

By Paul K_4

I am a current client of this provider

Instead of being told what to do all the time, they should just come in and start cleaning, and not having to be told what to do, perse. Just go in and do it. They could have stronger help. There is only one person who can help me in the shower, and bathroom.

September 07, 2018

By Joan H_1

I am a past client of this provider

They didn't listen to me during the hours I did have. They would never give me enough hours that I was qualified for.

August 06, 2018

By Michelle M

I am a current client of this provider

I literally cannot do the things that she does for me. I really like the person that I have for the homemaking.

April 18, 2018

By Eleanor A

I am a current client of this provider

Home Helpers is really nice and caring. I have someone to talk to now.

April 03, 2018

By Nikki F

I am a current client of this provider

They are easy to work with. I work also, so I know that my loved one is being taken care of.

January 04, 2018

By Susan N

I am a past client of this provider

They are reliable and honest and the caregivers went out of their way to make sure my loved one had everything she needed. They help with her medications, bathing and meal preparation

November 27, 2017

By Diana D

I am a current client of this provider

Home Helpers is very reliable, and the girls that come are wonderful, helpful, and honest. Home Helpers will go to the store and help me with my mail because I can't see very well.

November 21, 2017

By Cindy H

I am a current client of this provider

Home Helpers is very professional and present themselves very well. Home Helpers is professional with my loved one and I know that she is in good hands.

November 21, 2017

By Sue B

I am a current client of this provider

Home Helpers is thorough. The services have made both my life and Roger's life easier. The services from Home Helpers have allowed my father to stay in his own home.

October 26, 2017

By Anonymous_1072

I am a current client of this provider

The skill level of the caregivers is uneven. We have different ones at different times. The office needs to know their caregivers' skill levels and education ahead of time. I wouldn't enthusiastically recommend them. Home Helpers provides a service that is needed. I'm able to do important errands, like at the doctor's office, and go shopping and also work a little bit.

October 26, 2017

By George & Noreen B_1

I am a current client of this provider

I would tell a friend that my caregiver has been great in helping with light housekeeping. Although, I have had some issues with the meal services through Home Helpers. Mom's Meals delivered a couple times last week and left an order out in the sun on Friday. I called and spoke with someone at Home Helpers and they told me to throw it away. The services seem to make my life easier and I can't think of anything Home Helpers could do to improve that.

August 23, 2017

By John S_10

I am a current client of this provider

Home Helpers is pretty good. I would recommend them, and the aides are excellent. Home Helpers took over the previous franchise three years ago, but it took them two years to actually meet me. There are no problems, but it would nice if the caregivers could feed my wife and help her with the breathing exercises. They do wash her, dress her, and make sure she has anything else that she needs. The caregivers could do a few more things for my wife that I have to do and take that off my shoulders.

September 26, 2014

By Laura44

I am a current client of this provider

Home Helpers were local and they went through our local chamber of commerce so I felt comfortable with them. A head person came and met with me and my mom first. They talked over everything, and then the second time when she came, she brought a caregiver with her and spent about an hour with my mom and they started from there. The caregivers are fine. They drive her to and from the local stores or pharmacy. They help her do laundry, housework, make her bed, and take her to doctor’s appointments. The only problem I have is that they called us a few times where they didn’t have anybody to come out because somebody was sick and since she started, they’ve had 3 different people come which I’m not too crazy about.
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About Home Helpers - Saint John

Our Mission

Be the most TRUSTED & RESPECTED provider of comprehensive home care services & support for individuals who choose to remain independent wherever they call home.

Each Caregiver takes a Care Profile Test to ensure they are a good fit for this industry. It also helps to match Clients and Caregivers

Each Caregiver has a nationwide back ground check for every county they ever lived in the.

Each Caregiver takes a 10 panel drug screen which includes street and prescription drugs.

We use Homecare Pulse as a third party source to validate quality of services for each client.

Continuous training is provided via The Institute for Professional Care Education.

Services and Amenities of Home Helpers - Saint John


  • Hourly Rate: Specific To Client Needs

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Check
  • Payment Options Extra: Private Pay, Medicaid Waiver

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: IC 16-7-24

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Home Helpers - Saint John

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