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Right at Home Indianapolis North

921 E 86th St, Indianapolis, IN 46240

(317) 961-8645

Verified Partner

4.38

(34 reviews)

Offers Home Care

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Reviews of Right at Home Indianapolis North in Indianapolis, Indiana

4.38

(34 reviews)

    Anonymous_5389

    3

    November 19, 2021

    I am a current client of this provider

    I don't feel safe with the caregivers. They need to do more background checks on their caregivers.

    Amber P_1

    4

    November 5, 2021

    I am a current client of this provider

    One person has shown care, compassion, and dedication. That is why we are still with them. There needs to be better communication.

    William G_13

    5

    November 4, 2021

    I am a current client of this provider

    All of it is positive she makes sure I have stuff that I need. Helps me with my showers They give good care, I got a woman that takes good care of me with showers and dressing, meals.

    Marilyn F_13

    5

    October 20, 2021

    I am a current client of this provider

    They are always nice. There are always eager to answer my questions.

    Gerald P_1

    1

    October 6, 2021

    I am a past client of this provider

    I had an item that was stolen and I had to make a police report. I told them all they had to do was call the police department to get the report, but they did not. I was promised a certain amount of care in the beginning, There was only one caregiver that followed the care plan.

    Howard H_9

    4

    October 6, 2021

    I am a past client of this provider

    She was extremely friendly and loving toward him. She tried to do things personally for him to meet his need. The girl that we had did a good job with him personally but some of the other responsibilities she had did not get done.

    Betty K_11

    5

    September 24, 2021

    I am a current client of this provider

    She does everything I want and more. I think they are doing a good job. I like everything about the company.

    Corrie J. W

    5

    August 9, 2021

    I am a current client of this provider

    They've made my life easier by giving me more freedom to do personal things. I would tell a friend that they're very supportive and good at following up concerns.

    Sharmaine P

    5

    August 5, 2021

    I am a current client of this provider

    The services help me because the caregiver does everything I need her to do. Right at Home is prompt and I love my caregiver.

    Provider Response

    Sharmaine, We cannot thank you enough for your kind words about Right at Home and your caregiver. We are excited to share your feedback with her! As always, we are a phone call away should you need anything. Thank you!

    Diane T_7

    5

    July 14, 2021

    I am a current client of this provider

    I'm glad they are involved in my care. They have open communication. It's easy to reach the manager. The caregiver is great.

    Anonymous_5020

    5

    July 13, 2021

    I am a past client of this provider

    I liked how they answered whenever I called them. The caregiver that I had was really nice all up until she was getting sick and having heart troubles.

    Carmelita M

    3

    July 9, 2021

    I am a current client of this provider

    Some caregivers don't know how to cook and I need them to know how to cook.

    Anonymous_4982

    3

    June 16, 2021

    I am a current client of this provider

    They could be patient when he is not nice. They could pay their employees more so that they will do more quality work.

    Provider Response

    Thank you so much for your candid feedback. We do train our caregivers on being patient in challenging situations, so I'm sorry to hear that this has happened. I will share this review with my team and encourage them to practice patience in every instance.

    Juanita L

    5

    June 16, 2021

    I am a current client of this provider

    She is willing to drive me to doctor's appointments. The person that is coming has been here for a while now. I don't have many things for her to do in the house. I like her very much.

    Provider Response

    Thank you so much for your positive review! We are so pleased that the caregiver match is going well.

    Robert D_33

    5

    June 11, 2021

    I am a current client of this provider

    One important thing is that they help me to walk. They do pretty good work.

    Provider Response

    Thank you so much for your positive review! Our goal is to help you and all our clients to achieve their goals.......we are so pleased that our caregiver is helping you to walk again.

    AntsFB

    5

    June 9, 2021

    I am a past client of this provider

    Staff helps me with staying at home. Cleaning, Showers, Cooking. They talk to me and do puzzles. Very Kind

    Roberta "Bobbie" N

    5

    May 27, 2021

    I am a current client of this provider

    We talk and she takes me to the grocery store. She does everything for me. They are honest, healthy, and they make them happy. They make me happy and I like the way they do things.

    John 'Mike' H

    1

    May 11, 2021

    I am a current client of this provider

    We have staff that aren't trained, that don't show up, and that are lazy. They need to have better staff.

    Provider Response

    We appreciate your feedback and are grateful (after a change in caregiver), that you allowed us to continue care in your home. We were delighted to have found individuals who met your expectations of care. Right at Home has a rigorous training program in place for our caregivers and feedback is always welcome. We apologize for your less than favorable experience and we thank you for opportunity to rectify it. Please contact us directly, we would love to hear more about your experience. Thank you, The Right at Home Indianapolis Team

    Jethro S

    4

    April 15, 2021

    I am a current client of this provider

    There has been a problem with scheduling the help. When they are there they are terrific. It is a problem getting them there. They can have more consistency in getting to my dads house.

    Lorene & Chanie P

    5

    March 17, 2021

    I am a current client of this provider

    They do things I can't do right now, so it's helpful. It helps me a lot. They're very efficient.

    Ray R_3

    4

    March 8, 2021

    I am a current client of this provider

    There is nothing they could do more, they reach out to make sure everything is right. They are very professional, I have had good caregivers, and if there are any concerns they help to resolve them.

    Tabetha M

    5

    March 4, 2021

    I am a current client of this provider

    They help me with laundry, cleaning the kitchen, and washing the dishes. I like that they are flexible with our schedule. They are very good at filing in any shifts we need covered.

    Terry B_6

    5

    February 18, 2021

    I am a current client of this provider

    They are consistent in making sure caregivers are there every day. The care workers are caring, helpful and efficient, and they treat Terry well.

    Patricia D_18

    5

    February 11, 2021

    I am a current client of this provider

    I like my caregiver and the supervisor is very attentive. I like the professionalism of the company.

    Solvek T

    5

    January 26, 2021

    I am a current client of this provider

    My life has improved because of the care. They got everything done quickly in setting up my services.

    Geraldine J_1

    4

    January 13, 2021

    I am a current client of this provider

    The one staff is great and it is very important to my mom. They can improve Covid protocol and policy and training for staff.

    Jimmy R

    5

    January 13, 2021

    I am a past client of this provider

    They help take care of me and gave me good services. They keep you up to date on stuff. They are friendly. They had good help.

    Anthony B_9

    5

    December 12, 2020

    I am a current client of this provider

    They help us when we need to go to the store, that would normally take a lot out of us. The lady that I have has a good sense of humor and does her job well.

    Grace H_2

    4

    November 23, 2020

    I am a current client of this provider

    They have taken the stress off my husband. They need to improve their communication.

    Paul and Dottie M

    5

    November 21, 2020

    I am a current client of this provider

    It has had a good impact. They run errands for us and they are awesome. They have done a good job for us.

    Anonymous_4220

    5

    November 11, 2020

    I am a current client of this provider

    They help me to move around. They help me start my day.

    Steve Neerman

    5

    December 31, 2015

    I am a past client of this provider

    A job well done by all caretakers involved with my mom's care.

    Linda70607650

    4

    June 29, 2013

    I am a current client of this provider

    We started at the end of January 2013 having care for our mother on a part time basis. RAH has been so adaptable to our needs, juggling schedules at near last minute notices. Ours was a rollercoaster ride and the people at our RAH center rolled with us to the end (this month).

    Nierman

    5

    May 25, 2013

    I am a current client of this provider

    A job well done.

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    Services and Amenities of Right at Home Indianapolis North in Indianapolis, Indiana

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Indianapolis North in Indianapolis, Indiana

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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