Preferred Care at Home Review
Established in 1984, Preferred Care at Home is a Florida-based home care company committed to helping their clients remain comfortable and independent. Preferred Care at Home offers a range of nonmedical services, including companion care, Alzheimer’s and dementia care and hospital to home transition care.
Preferred Care at Home services are largely geared towards seniors, although the company also offers support to adults living with disabilities, new mothers and people who are recovering from an illness or surgery. Skilled care, including wound care, catheter and ostomy care, tube feeding assistance and in-home medical assessments performed by licensed nurses, is available.
The company operates on a franchise model, and services are available in 18 states. Each service location is individually owned and operated.
Clients appreciate the extensive background checks performed on Preferred Care at Home caregivers. Families can keep track of their loved ones using Preferred Care at Home’s online portal, which gives authorized users access to a shared master calendar that lists caregiver visits and appointments. This innovative portal also includes caregiver notes and invoices, making it easier for families to manage care from virtually anywhere.
What You Need to Know About Preferred Care at Home
- Established in 1984
- Operates on a franchise model with service in 18 states
- Services are largely geared towards seniors
- Skilled nursing care available
- Hourly and live-in caregivers
- Online portal gives families access to information about their loved ones
- Range of services includes companion care, homemaker services, hospice care and hospital to home transition care
- Mommy care and postsurgical services
- Skilled in-home nursing care, including administration of IV therapies
What Senior Care Services Does Preferred Care at Home Provide?
Personal Care Services
Preferred Care at Home caregivers can provide in-home assistance with activities of daily living, such as:
- Getting dressed
- Personal hygiene, including bathing and showering
- Using the toilet and continence management
- Dental care
- Moving about the home
Personal care services are geared towards the needs of each individual and can range from verbal prompts and reminders to hands-on help. Caregivers can be booked for a minimum of one hour at a time, up to 24 hours per day, and have specialized training in supporting people living with limited mobility, chronic medical conditions and memory loss.
Authorized family members can manage their loved ones’ home care through the transparency room, Preferred Care at Home’s online client portal. This digital tool lets loved ones keep track of caregiver schedules, assign tasks to the caregiver and receive voice messages from caregivers. The client portal can also be used to access and pay invoices.
Mommy Care Services
Caregivers can provide specialized personal care to new mothers through the Mommy Care Services program. This program includes a host of services designed to help new mothers, and all Mommy Care caregivers are parents themselves. Caregivers are available to do light housekeeping, family meal preparation, laundry and errands before, during and after childbirth.
Surgery Recovery Services
Preferred Care at Home also offers Surgery Recovery Services for adults who are recovering from surgery or serious illness. These services are customized to the needs of each client and can include transportation home from the hospital, grocery shopping and meal prep and picking up prescription drugs.
Preferred Care at Home offers live-in care for seniors who require the level of care normally provided in an assisted living facility but would prefer to remain in the safety and comfort of their own home.
Live-in caregivers are carefully screened, background-checked and matched with clients, based on personality and personal preferences. Preferred Care at Home is committed to providing clients with consistency by minimizing changes in caregivers.
These 24/7 services are geared towards older adults who are lonely, fearful of being alone or are developing early signs of Alzheimer’s disease or other types of dementia. Live-in services may be ideal for seniors who have recently lost their spouse or companion, as well as those who do not have easy access to help from family members or neighbors.
Preferred Care at Home live-in caregivers can provide personal care services, companionship and assistance with the day-to-day management of a household, such as cooking, cleaning and light home maintenance.
End of Life Care
Preferred Care at Home offers comprehensive in-home end of life care in partnership with local hospices. Specially-trained caregivers have the experience, knowledge and compassion needed to provide comfort and support to hospice patients who prefer to remain in their own homes.
End of life caregivers can deliver a wide range of services to assist the patient and their loved ones with respect and dignity. These services are geared towards the needs of each patient and may include light meal preparation, personal care and companionship and contacting medical professionals if in-patient services are required.
Following the passing of the patient, end of life caregivers can also take care of a number of tasks, such as contacting loved ones and making arrangements for transportation to a funeral home.
Skilled Nursing Care
Preferred Care at Home’s team of licensed medical professionals provide skilled in-home nursing care. Skilled care services are geared towards individual needs and may include on-demand in-home medical assessments, post-operative wound care and administration of prescription medications.
Skilled nursing professionals may also provide ostomy, catheter and colostomy care, including care for new ostomies. Caregivers can also assist with ventilator care, tube feeding, dressing changes and wound care, as well as IV therapies.
Skilled care services are delivered in consultation with the patient’s primary physician and specialists, and nurses are available on an hourly basis.
What Are People Saying About Preferred Care at Home?
Preferred Care at Home clients appreciate how friendly, professional and knowledgeable the caregivers are. One client said, “I love my caregiver Kelsey. She is very helpful. It’s nice to know that I can count on them to be here for me. Even my dog Lacey loves her! The company is wonderful and I highly recommend them!”
Families feel comfortable leaving their loved ones in the care of Preferred Care at Home caregivers, thanks in part to the extensive background checks the company performs. One family member wrote, “They do a fifty state background check on their caregivers. We have found them to be very helpful and they have been good drivers too. Jessica came to meet with us and made us feel very comfortable.”
This sentiment is shared by the daughter of a late client, who adds, “I found Preferred Care at Home online, I interviewed them and it made my decision to go with them. They provided in-home care to my father. I was completely satisfied 100%! I was impressed with their professionalism and care for my father. They were great to work with and did a phenomenal job.”
How Much Does Preferred Care at Home Charge for Home Care?
Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.
When planning for home care costs, keep in mind that the national average cost is about $24 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor at (800) 973-1540 to learn more about home care costs and payment options in your area.
Who Should Consider Preferred Care at Home?
Preferred Care at Home services are largely geared towards seniors who need help to retain their independence and delay or prevent placement in an assisted living or skilled nursing facility.
The company offers services that are ideal for those who:
- Are recovering from a serious illness or surgery
- Are new moms
- Have been diagnosed with dementia, such as Alzheimer’s disease
- Need help managing a chronic illness
- Require hospice care and prefer to remain in the comfort of their own home
- Feel unsafe living alone
- Need a trusted companion to help with housework, errands and activities of daily living
- Need in-home care from a licensed nurse
How to Get Started with Preferred Care at Home
Contact a Family Advisor at (800) 973-1540 for more information about Preferred Care’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.