Home Helpers Review
Established in 1997, Cincinnati-based Home Helpers is a franchised care agency with more than 300 locations nationwide. For many seniors, home is a source of comfort and familiarity, but living alone can be a challenge as they age. With Home Helpers’ award-winning care services, seniors can live safely and independently in the home they love for as long as possible.
Home Helpers provides a range of services to meet a variety of needs, including personal care, companionship and assistance with household chores. Many Home Helpers locations offer specialized care services for seniors with memory disorders, such as Alzheimer’s and dementia, as well as hospice support and respite for family caregivers. Seniors recovering from injuries or surgery can receive 24/7 recuperative support, and depending on location, live-in caregivers may be available.
Home Helpers has earned the Best of Home Care and Leader in Excellence endorsements by Home Care Pulse, indicating a commitment to providing a consistently high level of care. Many locations are rated A+ by the Home Care Standard Bureau’s rigorous ratings program. Overall, customers agree that Home Helpers offers peace of mind with support from compassionate caregivers they can rely on.
What You Need to Know About Home Helpers
- Cincinnati-based care agency founded in 1997 by CEO Emma Dickison
- 315 franchised locations across 43 states
- Offers personal care, companionship, memory care, family respite, end-of-life support and recuperative care
- Home Helpers is known for its friendly, responsive care staff who treat seniors like family
- Recipient of the Best of Home Care and Leader in Excellence endorsements, HCAOA Caregiver of the Year award and A+ ratings by HCSB
- Caregivers are thoroughly screened, trained, insured and chosen specifically for the best customer match
What Senior Care Services Does Home Helpers Provide?
Personal Care, Companionship and Homemaker Services
Home Helpers meets with each client one-on-one to determine their needs and develop an individualized plan of care. The agency offers care services at all levels, from help with household chores to personal care assistance, which may include:
- Help moving around the house and navigating stairs
- Bathing and grooming
- Grocery shopping
- Meal preparation and cleanup
- Pet and plant care
- Laundry and linen changes
Caregivers can provide wake-up services in the morning, such as:
- Assistance getting out of bed
- Medication reminders
- Preparing for the day
Tuck-in services are offered in the evening hours, and include:
- Making dinner
- Help with brushing teeth and changing clothes
- Assistance getting into bed
- Ensuring medication is taken
- Safety checks to ensure that doors and windows are locked
Companionship is part of a comprehensive care package at Home Helpers. Caregivers are selected and paired with seniors based on shared interests, such as gardening, crafts or dining out. This helps ensure seniors are matched with a caregiver they can truly enjoy spending time with.
Companion caregivers can help with:
- Reading assistance
- Sorting mail
- Hobbies, games and other enjoyable activities
- Transportation and accompaniment to doctor visits
- Setting up video calls with friends and family
- Hosting meals at home
Specialized Care Services
Seniors who are ill, disabled or cognitively impaired can benefit from the specialized care services offered by Home Helpers. This level of care enables them to stay in their own home when an assisted living community might otherwise be required. Home Helpers provides these specialized services:
For seniors suffering from Alzheimer’s or dementia, living at home can help reduce stress and improve their ability to cope as the disease progresses. Home Helpers caregivers are certified in memory care through the National Certification Board for Alzheimer Care (NCBAC) and highly experienced in meeting the unique needs of these individuals.
Caregivers interact with clients on a personal level and keep them engaged with stimulating conversation, music, games and memory exercises. Home Helpers can outfit seniors with a GPS-enabled wearable device that relays their location to caregivers and family members in real time. It’s ideal for seniors who tend to wander and may help prevent them from becoming injured or lost.
Recuperative Care and Stroke Recovery Support
Injuries, stroke or post-surgery recovery can make it difficult for seniors to handle their daily activities by themselves. Home Helpers caregivers lighten the load by assisting with:
- Transportation to and from medical appointments
- Personal care, including bathing, toileting and hygiene upkeep
- General housekeeping
- Meal preparation and feeding
- Running errands
- Prescription pickup and medication reminders
Many seniors who are terminally ill opt to spend their remaining time at home with their loved ones. Home Helper caregivers provide supplementary care services and work alongside the client’s team of medical professionals to ensure their comfort, dignity and well-being during this difficult time.
Caregivers are trained to offer emotional and spiritual support for both seniors and their families. Respite support is available for family caregivers, allowing them to rest and spend precious time with their loved one. Respite services include light housekeeping, errands and cooking meals.
Monitoring and Nutrition Services
Home Helpers offers wellness monitoring and nutrition programs as part of a comprehensive care plan. The Cared-4 wellness monitoring program is designed to reduce the risk of hospital admission and includes:
- Medication management system through Direct Link
- Wellness and safety checks
- Wearable one-touch care access device
- 24/7 emergency availability
The Direct Link system is an electronic medication dispenser that automatically provides seniors with the correct dosage at the right times. The system is designed for clients on a complicated medication regimen and can reduce the chance of missed doses and drug interactions.
Home Helpers caregivers can provide vital signs monitoring by checking oxygen levels and blood pressure from the comfort of home. Direct Link monitors check vital signs regularly and automatically notify caregivers, family members and medical professionals of potential concerns.
Monitors can be connected to a telephone landline for exclusive home use, or GPS-enabled for use outside of the home. Home Helpers will assist seniors in choosing the device that’s best for them and teach them how to use it.
Home Helpers is partnered with BistroMD to offer the Silver Cuisine nutrition program. This program is suitable for seniors with specific dietary needs, such as gluten-free, diabetic and heart-healthy. Doctor-designed and chef-prepared frozen meals are delivered directly to the client’s home; meals can be heated and ready to eat in five minutes or less. Delivery is available for breakfast, lunch, dinner and snacks.
What Are People Saying About Home Helpers?
Home Helpers customers praise the company for its dedicated, friendly caregivers who treat their loved ones with kindness and respect. As one remarks, “Their care was exemplary. I could go to work confident in the care my mother received. Home Helpers was always on time. Their staff is always competent, caring and skilled.” According to another, “My 91-year-old mom has enjoyed the help and company of companions from Home Helpers on several occasions. The ladies who have worked with my mom are sweet, attentive and alert to issues of the elderly. I recommend them very highly.”
Customers agree that Home Helpers offers invaluable peace of mind and the reassurance that someone is always there to lend a hand. One client puts it this way: “They help me with the cooking, cleaning, they make the bed and all the stuff I can’t do anymore. This is really wonderful because this is our home and we get to stay in it. We feel good, people can visit … it takes away the anxiety.”
How Much Does Home Helpers Charge for Home Care?
Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.
When planning for home care costs, keep in mind that the national average cost is about $24 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor at (800) 973-1540 to learn more about home care costs and payment options in your area.
Who Should Consider Home Helpers?
Home Helpers is a good fit for most seniors who need personal care services, companionship or assistance with household chores. The agency is particularly suitable for those who require:
- Alzheimer’s and dementia support: Home Helpers caregivers are certified in memory care through the NCBAC and highly experienced in caring for seniors who are cognitively impaired. Family members can rest assured that their loved ones are in good hands even when they can’t be there to help.
- Transitional and recuperative care: Seniors who are ill or recovering from a hospital stay may need around-the-clock care from a live-in caregiver. Home Helpers is able to provide 24/7 services at all hours of the day, which can allow seniors to recover more quickly and may reduce the chance of rehospitalization.
- Wellness monitoring: Seniors who don’t require 24/7 care can still benefit from the electronic wellness monitoring that Home Helpers provides. A monitoring system can alert caregivers and medical personnel in the event of a fall or accident, allowing seniors to get help quickly during an emergency.
How to Get Started with Home Helpers
Contact a Family Advisor at (800) 973-1540 for more information about Home Helpers’ offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.