Always Best Care Review
Established in 1996, Always Best Care is dedicated to connecting seniors with the support they need to stay safe and comfortable in the home they love. Founder Michael Newman developed the company to provide seniors in his California community with reliable, compassionate care services. Today, Always Best is a franchise-based agency with more than 200 locations across the United States and Canada.
Always Best can assist seniors with in-home personal care, companionship, and home health services. The company specializes in supporting Veterans and can help seniors who have served obtain the funds needed to pay for care.
Always Best has earned Best of Home Care Leader in Excellence and Provider of Choice Awards for 2020, demonstrating the company’s commitment to best-in-class caregiving across the board. These awards indicate high customer satisfaction ratings in professionalism, expertise, and caregiver/client compatibility. Overall, customers agree that Always Best provides dependable care that they know they can count on.
- Established in 1996 near Sacramento, California
- More than 200 locations in the United States and Canada
- Provides personal care, home health care, skilled nursing, memory care, fall risk monitoring, and veterans services
- Always Best Care is known for responsive caregivers who treat clients with kindness and respect
- All staff are insured, bonded, and trained to provide the highest level of care
- Recipient of the 2020 Best of Home Care Leader in Excellence and Provider of Choice Awards
What Senior Care Services Does Always Best Care Provide?
In-Home Care Services
Always Best provides many non-medical care services designed to give seniors a helping hand around their home. Personal assistance services may include:
- Bathing, dressing, and grooming
- Medication reminders
- Mobility aid
Home helpers can handle a variety of housekeeping tasks and companionship needs. Some of the areas they assist with are:
- Meal planning, preparation, and cleanup
- Grocery shopping
- Prescription pickup
- Supervision for maintenance and deliveries
- Dusting and vacuuming
- Pet and houseplant care
- Answering the door and phone calls
- Transportation to appointments, stores, and visits with friends
- Diet monitoring
- Entertaining and providing stimulating activities
- Respite care
Always Best offers the exclusive Always in Touch program for clients who need additional companionship. Always in Touch is a complimentary telephone reassurance program that provides social calls and wellness check-ins for seniors who are homebound or living alone. Calls can be scheduled on a daily or weekly basis.
Prior to receiving services, clients and family members will meet with an Always Best Care Coordinator to discuss needs and create a personal care plan. Care may be provided for as little as one hour a day up to 24 hours a day, depending on each client’s needs.
Home Health Care
At Always Best, home health care is provided by a team of licensed therapists and professional skilled nurses. Both seniors with a long-term condition and those recovering from illness or surgery can take advantage of home health care support.
Some of the services skilled nurses are equipped to handle include:
- Diabetic care
- Chronic disease management
- Blood draws
- Medication management
- Wound care
- Pain management
- IV therapy and injections
- Physical, speech, and occupational therapy
- Catheter and colostomy maintenance
- New diagnosis education
Always Best clients can receive 24-hour fall monitoring through the Always Safe program. This program includes a 35-point home safety inspection, nutrition management, and exercises designed to improve flexibility and muscle strength. The program can be paired with the Always Best Balance Tracking System. This computerized fall risk assessment tool measures an individual’s postural sway as an indicator of balancing ability. Balance is tested periodically to check for changes in postural sway.
Fall monitoring is provided through Philips Lifeline, a medical alert system that can help seniors in distress get emergency care fast. Clients can contact caregivers with the press of a button in the event of a fall, an injury, or another event where a phone is unavailable. The device can also automatically alert an emergency contact when a fall is detected.
Not all home health care services are offered at every location. Prospective clients should contact their desired location to determine which services are available.
Seniors in the early stages of a memory disease, such as dementia or Alzheimer’s, are likely to feel more comfortable in their own home compared to an assisted living facility. Always Best caregivers have a minimum of one year of experience in memory care, plus an additional 20 hours of in-house training and coaching.
Always Best caregivers recognize the signs of Alzheimer’s and are equipped to respond to mood swings, anger, and irritability in a positive manner. Caregivers can offer help with:
- Light housekeeping
- Medication and appointment reminders
- Personal care and hygiene
- Meal preparation
- Family respite
- Transition to assisted living when necessary
Some Always Best locations may also provide a music and memory program for seniors with dementia or Alzheimer’s. Memory care may not be available at all locations.
Senior veterans may be entitled to a number of benefits that can help them pay for in-home care at Always Best. The agency has partnered with the Center for Elder Veteran Rights (CFEVR), a Tennessee-based law firm that helps seniors nationwide find funding for the care they need.
Always Best Care also operates the Veterans Assistance Program, through which seniors can learn about programs and waivers they might be eligible for. The program can provide a written legal opinion for VA benefits, including the anticipated amount of reward.
Veterans who were disabled as a direct result of active duty military service may qualify for free or low-cost assistance through Always Best Care. Those with a non-service-connected disability who are unable to hold gainful employment may also be eligible; the award amount is based on the client’s financial need.
If a veteran is denied VA benefits after review, CFEVR will reimburse them for the cost of care paid to Always Best, as well as legal fees incurred during pre-consultation.
What People Are Saying About Always Best Care
Customers overall are pleased with the quality of care they and their loved ones receive, noting that caregivers are punctual, professional, and ready to help in any situation. One notes, “I don’t know where I would be without them and I don’t say that lightly. They have provided top notch service, are amazingly responsive and provided an amazing aide for my father. My father’s aide always arrives on time and they get along very well.” Another says, “They really listen to you about your needs and work very hard to match the caregiver up with what you’re looking for. We were very impressed with them.”
Customers agree that Always Best goes above and beyond to help clients afford the care they need. One says, “All in all the caretakers were kind, friendly, competent and helpful, providing mom with good care and company. Elaine G was very helpful in getting us in contact with the VA so that mom was able to obtain a monthly benefit entitled to her because of dad’s service in the military. That was a great financial help to us in our particular situation.”
How Much Does Always Best Care Charge for Home Care?
Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.
When planning for home care costs, keep in mind that the national average cost is about $24 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor at (800) 973-1540 to learn more about home care costs and payment options in your area.
Who Should Consider Always Best Care?
Always Best is an excellent choice for most seniors whether they’d like an occasional friendly visit or dedicated around-the-clock care. The agency’s services are best suited to those who need:
- Personal care and companionship. At Always Best, seniors aren’t locked into a one-size-fits-all plan of care. Attentive care coordinators get to know each client on a personal level, allowing them to create a customized support plan tailored specifically to their needs.
- Skilled nursing. Many seniors are more comfortable receiving medical services in the familiarity of their own home compared to a clinical setting. Always Best employs experienced nurses who treat clients with compassion and understanding.
- Veterans services. For some veterans and their families, affording quality home care can be a challenge. Always Best works hard to help veterans, including the disabled and their surviving spouses, get the benefits they’re entitled to.
How to Get Started with Always Best Care
Contact a Family Advisor at (800) 973-1540 for more information about Always Best Care’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.