Home Instead Senior Care - Skokie, IL

Offers Home Care

28 Reviews
Call (866) 936-1978
Home Instead Senior Care - Skokie, IL (866) 936-1978

Reviews of Home Instead Senior Care - Skokie, IL

28 Reviews Write a review

Home Care Reviews for Home Instead Senior Care - Skokie, IL

December 13, 2017

By elisekline

I am a current client of this provider

Home Instead is beyond excellent. They are so very accomodating and the caregivers are very good at what they do and very reliable. We have loved everyone they have sent to us. I would recommend them to anyone.

December 02, 2017

By Scott MacLean

Other

Home Instead is known for setting the gold standard in senior care-giving. This reputation was a significant factor in our family's decision several years ago to entrust Home Instead with the responsibility of providing personal care for my parents after my mother suffered a stroke. So when my aunt suffered a brain hemorrhage a year-and-a-half ago, leaving my uncle by himself in their Evanston apartment, we knew who to contact. It was a different city in a different state, but we knew what we would be getting with the high standards of Home Instead. I have been truly impressed with the quality of care that my uncle has received from Home Instead Senior Care based out of Skokie, IL. Chelly, the Client Care Manager, has been my primary interface in coordinating care for my uncle. She has done an outstanding job in all aspects of the process. She has found top-notch caregivers who have not only made my uncle feel comfortable and well cared for, but who have been able to establish an excellent rapport and friendship with him. I have seen a very positive change in my uncle being more conversant and engaged. As I live at quite a distance away in New Jersey, Chelly does an excellent job at keeping me apprised of how things are going and about any concerns or suggestions that the caregivers may have expressed. Home Instead has also been very accommodating at flexing their schedules when my uncle has a doctor's appointment. I used to try to coordinate this myself as I had done with my parents with a different Home Instead facility, but Chelly and the caregivers have been great at making all of the arrangements and informing me of any associated schedule changes. In the rare event of sickness or an emergency preventing a caregiver from being available for a shift, Chelly has always been on top of it and tries to schedule one of the regular caregivers that my uncle knows. I must say that Home Instead in Skokie has made my life easy in this regard and I have great peace of mind knowing that my uncle is getting superb care from loving and conscientious caregivers.

September 20, 2017

By Kristen Goldammer

I am a current client of this provider

They work really hard to make sure everything is perfect.

July 30, 2017

By KBW59

I am a past client of this provider

I cannot say enough good words about Home Instead and how much they helped my mom and my family through a very difficult winter and spring, when our 87 year old mother was constantly falling and had other health issues. After several rounds between hospital and rehab, my mother's doctors thought it best we have her return to her home, with 24-7 care. We are a family of 11 siblings, spread out across the globe, with my mom living independently in Evanston. We had no experience hiring round-the-clock care, and had to make a decision, with about 2 days notice, on which agency to use. I was in from Boston, completely unfamiliar with the caregiving market in Chicago, charged with the hiring. I'm not sure how I came upon Home Instead; I only thank the heavens they were put in front of me. From the coordinating staff through the many caregivers sent to care for my mother between March and July, we had a caring village that supported my mom and her children every step of the way towards her recovery. In the beginning, our mom was not an easy person to work with; she was sick, scared, cranky and not at all her usual happy-go-lucky self. Yet, not once did any single caregiver waiver in their responsibilties to ensure Mom was safe and well-taken care of. Not once, in any stressful instance, did any caregiver act unprofessionally. Through the spring, our mother got stronger and stronger, and regained her usual happy disposition. We were able to reduce the caregiving needs down to 4 hours a day, 3 days a week. She developed a very close friendship with the caregiver who came those three days. In fact, the two of them spent the past month packing up our mother's condo contents, the caregiver listening to all the stories and memories behind our mother's treasuries and photos. This wonderful and kind caregiver not only helped our mother with her daily needs, she gave space and open heart to my mother as she said goodbye to the city that had been her home these past 35 years. We are happy to report, as of last weekend, my mother has moved to Wisconsin, to a beautiful Independent Living community and apartment. From 24/7 care four months ago, she is now living independently. In March we would have said my mom had less than 3 years left in her. Today, she looks and feels 20 years younger and we fully expect to be celebrating her 100th birthday. Without Home Instead, I know without any doubt whatsoever, we would not be thinking such happy thoughts. I called Home Instead on the last day of their service to us, thanking them for everything. It was actually an emotional goodbye, leaving this part of my mother's 'village' behind.

February 20, 2017

By two thumbs up from Winnetka

I am a past client of this provider

Chelli was wonderful in helping with care I needed for my father in my home. She is compassionate and understanding and that helped me at a time when things were difficult for me. She understood what I wanted/needed and followed through with a caregiver that I just cannot say enough about, Tracey. From the moment I met her I felt like I could breathe again. I would recommend Home Instead to anyone with confidence.

February 06, 2017

By SBlaze

I am a past client of this provider

Everyone we encountered was so thorough! They tried to get to know as much as possible about my Dad and his situation. They were very amenable to sending different caregivers until we got the right fit. They were proactive about holiday coverage. They alerted me to situations that involved my Dad out of their own concern. The list goes on! And most recently: when we had an emergency need for overnight caregiving they found someone on the spot! And they continued to staff overnights until our emergency need was over some two weeks later. Karen was outstanding! She coordinated everything so professionally and communicated everything very well. In turn, the caregiver Novlette was amazing!!! She was SO patient with my father. She wrote very detailed reports on how things went. Honestly, Home Instead made some potentially difficult situations a breeze! I cannot say enough stellar things about them.

February 02, 2017

By Linda Gelb

I am a past client of this provider

Home Instead was receptive to my Father's needs and my own. The first contact I had with them by phone was very positive and helpful. They are patient with the family members, explaining everything that they do, and a staff member always brings a new caregiver to the home to introduce. My Dad had the same caregiver for the 8 months we used Home Instead and it made him feel very comfortable about having someone in his home. Home Instead was able to accommodate last minute changes to our schedule to make sure Dad was cared for. I can't thank Home Instead enough for making Dad's (and my) last months comfortable.

January 18, 2017

By Dave268

I am a current client of this provider

Home Instead does a great job for my mother. We have live in care from them.

November 10, 2016

By ilesofsmiles

I am a past client of this provider

Can't say enough about Home Instead!!! My family and Mother always felt so safe when one of their staff was in our home. The way they introduce new staff members to your home and loved one is truly unique and really should be the standard of how it's done in the industry. They always went out of their way to try to find the same caregiver again and again for our Mom. This made her feel very comfortable about having in-home care. She (Flora) built a great relation ship with my mom and even loved our pets, although she was allergic. We can't thank her and the other great caregivers enough for their great care and loving kindness. Highly recommended. The ILES Family in Skokie

August 29, 2016

By Eliza E

I am a current client of this provider

Administration is excellent. Individual caregivers range from good to excellent. Some take more initiative than others. Important to be sensitive to privacy and dignity of the client.

March 23, 2016

By John & Gloria Kromer

I am a past client of this provider

Home Instead LaGrange and Skokie, IL For nearly four years the care giving services provided by these two branches of Home Instead provided absolutely outstanding service for our mentally ill nephew who recently passed away. Both Mike of LaGrange and Gloria of Skokie were most loving and caring during each of their two to three per week visits and outings with Stephen. Mike was like a good big brother to him and Gloria like a loving mother. The administrative aspect of our experience was also consistently excellent with quick response times and crisp on target communication. We recommend Home Instead without reservation and wish you the very best as you seek help for your loved one.

February 29, 2016

By Excellent Care

I am a current client of this provider

Home Instead consistently provides high quality, caring, supportive, well-trained caregivers for in-home care and companionship. I have used their (non-nursing) services for my Mom for more than three years and been fortunate to have worked with a great team of caregivers during this time through various stages of my Mom's healthcare issues. The office staff, supervisors, client services director and everyone supporting the caregivers has been great to work with, caring, helpful, responsive weekdays and weekends, great communication, follow-up and follow-through - frankly, all the things we need to ensure support and companionship for my Mom. I highly recommend this organization.

November 24, 2015

By John Cason

I am a current client of this provider

Our mother's Home Instead provider, "Nana", is reliable, patient and a wonderful companion who our mother looks forward to seeing 5 days a week. The office is great about communication with us and this year we purchased a brick at our motherÕs home recognizing Nana for all she does.

September 30, 2015

By Sam22

I am a current client of this provider

All of the caregivers provided for my mom have been caring and competent. There is a tremendous sense of relief knowing she has someone with her on weekdays when we daughters have to work. Maria is awesome. She is really a professional and special person.

September 30, 2015

By Sarah T. Cobb

I am a current client of this provider

Home Instead was very careful and sensitive when it comes to finding just the right person for my mother. Home Instead is meticulous about keeping me informed of any changes in the schedule. I also appreciate the helpful suggestions that have been offered.

September 23, 2015

By June and Marc Michaelson

I am a current client of this provider

Best ever! They really care for me!

September 15, 2015

By Norbert Simon

I am a current client of this provider

I would like better consistency with caregivers. I observed too many turnovers. I do have good working relationship with the admin staff. They are responsive to my questions.

August 31, 2015

By Edith Ballin

I am a current client of this provider

Home Instead provides excellent senior care.

August 24, 2015

By Phil Miglioratti

I am a current client of this provider

My 92 year old father had an emergency stay at the hospital and I needed immediate round-the-clock coverage for my mother (my parents live at home) and then both of them when my dad was released. Karen and her staff hit a home run by providing the care my parents needed with a team of A+ TLC care-givers. What a relief ... And what a blessing!

July 01, 2013

By Cathy W

I am a past client of this provider

I can't say enough good things about Home Instead. We used Home Instead for my sister who is quadriplegic. We were very nervous about leaving her alone in the hospital. As a geriatric professional who has used many agencies for my clients I choose Home Instead form my family. They were kind, compassionale and very professional. I was able to sleep good knowing they were there. They exceeded my expectations!!!
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About Home Instead Senior Care - Skokie, IL

homeinstead.com

Home Instead Senior Care can help with compassionate, home elder care services delivered right in your loved one's home. Whether a few hours a day or long-term care 24 hours a day, a CAREGiver can assist you. All CAREGivers are thoroughly screened, extensively trained, insured and bonded, matched to your preferences, professional and reliable.

Home Instead Senior Care understands that making the decision to use outside help for caring for an elderly loved one is difficult. That's why we provide a wealth of senior care resources and Alzheimer's and dementia care resources for you to consider.

Home Instead Senior Care offers a wide variety of services, which may grow to include activities and support that are unique to you and your elderly loved one's needs.

Call us to arrange a FREE in-home consultation.

  • Companionship
  • Light Housekeeping, Laundry, & Homemaker Services
  • Errands, Appointments & Incidental Transportation
  • Bathing & Grooming Assistance
  • Medication Reminding
  • 24 Hours/day, Live In, or just a few hours a week
  • Alzheimer's & Dementia Car
(847) 673-1250 Suburbs
(773) 463-3500 Chicago

About Us: Owners Jackie & Michael Melinger opened their first Home Instead Senior Care office in Skokie, in May of 2001. Soon they expanded, opening additional offices in Park Ridge and Chicago. Home Instead Senior Care is an internationally franchised company based in Omaha, with offices in 15 countries.


Photos of Home Instead Senior Care - Skokie, IL


Services and Amenities of Home Instead Senior Care - Skokie, IL

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

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Home Instead Senior Care - Skokie, IL

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