BrightStar Care North Suburban

Offers Home Care

41 Reviews
Call (800) 973-1841
BrightStar Care North Suburban (800) 973-1841
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Reviews of BrightStar Care North Suburban

41 Reviews Write a review

Home Care Reviews for BrightStar Care North Suburban

May 25, 2018

By Susan G_6

I am a current client of this provider

BrightStar has a lot of caregivers, so if one doesn't work out, we can try someone else. I wouldn't want to leave my mother in a nursing home, so the services are important to me.

May 23, 2018

By Ruth A_2

I am a current client of this provider

The caregiver helped the client's wife with her nails and adjusted them as well as filed them. They are very good at cleaning. With the help they have given my parents, I'm more at ease and less stressed when I leave the house.

May 22, 2018

By Terri R_3

I am a current client of this provider

The people that they have sent have been knowledgeable and nice to work with. It has been great that they are able to provide someone to be here during treatment.

May 17, 2018

By Mary B_35

I am a past client of this provider

We had very good luck with the caregiver, and they were very good to my mom. The things my mother wasn't able to do, they would do for her or help her with.

May 08, 2018

By csnorthbrook

Other

“She was always there for my Mom. Excellent, excellent. Very sweet, very compassionate, very attentive. She certainly exceeded my expectations. And I really appreciate the effort all of you at BrightStar made for us.” CS, Northbrook.

April 27, 2018

By Kris _1

I am a current client of this provider

I have already recommended BrightStar Care to others. They are very hands-on, the people seem to know what they are doing, and they are nice. The supervisor is in contact every couple of weeks to make sure things are going well. The days I have somebody come in I have more time for myself rather than trying to get my husband ready for the day.

April 18, 2018

By Mike _3

I am a current client of this provider

I like that the nurse lives close to my house. They've helped me to get better in terms of my health, and they get me on a better track.

April 11, 2018

By Judy P_12

I am a current client of this provider

They should send someone who can speak English. They should spend more time with the client.

April 04, 2018

By William S_2

I am a current client of this provider

My father has used their services for a long time and is pleased with the people BrightStar sends. They come in once a week. They are there to keep him company and help him with his needs.

April 03, 2018

By Adrian C_1

I am a current client of this provider

BrightStar Care seems to be working for my mom. The service has had a very positive impact on both my mom and I.

March 26, 2018

By Erich K_1

I am a current client of this provider

They're terrific. I like all my caregivers. They really help me out.

March 20, 2018

By Janet Q_1

I am a current client of this provider

The caregivers are compassionate, knowledgeable, treat my mother well, and are always on time. They take care of my mother's personal care because my mother doesn't allow us to take care of her. They make meals for her as well.

March 14, 2018

By Edward M_4

I am a current client of this provider

I like that they are very curious. I have the nurse three times a week and she's a nice person. The therapist comes three times a week and he is excellent.

March 08, 2018

By Anthony F_1

I am a current client of this provider

They have a lot of people working for them. My caregiver helps me a lot. She helps me with showering.

March 06, 2018

By Julie F_4

I am a current client of this provider

Their caregivers have been wonderful. The communication with the office has been great with scheduling, I've been happy with everyone who has come into my home. They're able to help me with things that I can't do on my own anymore.

February 20, 2018

By Lorene M_1

I am a past client of this provider

They were very timely and quick when care was needed to get him out of rehab. They helped my husband do exercises so I didn't have to nag him. We wasn't eating and wasn't walking until they helped. I could focus on other issues with their help.

January 22, 2018

By Marilyn S_5

I am a current client of this provider

Some of the home care people have been really great. They take good care of my husband by massaging his feet and legs. They also make sure he is safe. They care for my husband by exercising him and walking him. The biggest service is when they bathe him.

December 28, 2017

By Donn M

I am a current client of this provider

We have had fairly good luck with them, but I think there is room for improvement. I think they could make a bigger difference by responding when they tell me they are going to.

December 07, 2017

By Ralph N_2

I am a current client of this provider

It's hit and miss with the caregivers. You don't get the same coverage with every caregiver. They have made life easier by taking care of the small details for me, so I don't have to deal with that so much.

December 05, 2017

By Carol V_4

I am a current client of this provider

BrightStar Care is nice and on time. The services are needed in my loved one's life.

December 04, 2017

By Anonymous_29

I am a current client of this provider

BrightStar Care has quality caregivers. BrightStar Care makes my life easier because a caregiver takes care of my loved one.

November 15, 2017

By Carolyn K_3

I am a current client of this provider

The owner of BrightStar Care is very responsible about getting us caregivers when we need. BrightStar Care is good at listening to our needs, and at getting us caregivers that are helpful for us.

November 09, 2017

By Michael G_3

I am a current client of this provider

BrightStar Care suit the care to your needs and capabilities, and the people are nice. BrightStar Care has improved my health and stamina through attention to the treatment that I need.

November 07, 2017

By Herbert V_1

I am a past client of this provider

BrightStar Care has very good people and they gave me tremendous help. I have a lot of different medications that I need to take, and the services did a fine job of ensuring that I got them.

November 06, 2017

By Marjorie B_2

I am a current client of this provider

I was expecting more from the care from BrightStar Care. BrightStar Care should more consistent with the caregivers.

November 02, 2017

By Liz V_1

I am a current client of this provider

I would tell someone BrightStar Care is a great resource. BrightStar Care is helpful because it frees me up to do other things.

October 31, 2017

By Cheri M_2

I am a past client of this provider

BrightStar Care had good responsiveness, and they communicated well. They were also very flexible with us. Their office staff was amazing. BrightStar Care was always there around the clock. I am in a different state, and I needed someone with him until I could get them to another facility.

October 26, 2017

By Glenn H_2

I am a past client of this provider

I had a bad experience with BrightStar Care. I was not happy that BrightStar Care charged my credit card for care when we had substitute caregivers. I appreciated that BrightStar Care let me have some breathing space to go out, but I don't know if it was worth what they charged.

October 11, 2017

By Mary A_1

I am a current client of this provider

BrightStar Care has excellent caregivers and office staff who are responsive and keep my mother happy. My mother is happy and well taken care of by BrightStar Care.

October 04, 2017

By Eileen P_1

I am a past client of this provider

I would tell a friend that BrightStar Care's nurse was very capable and very efficient and easy to work with. The management was good to work with too. BrightStar Care made my mom's life better because they gave her an IV infusion correctly and timely.

October 04, 2017

By Mike F

I am a past client of this provider

BrightStar Care did everything that they promised to make sure my loved one was comfortable. BrightStar Care made life a lot easier for me, too. They took over a lot of the everyday care and made my loved one more comfortable.

September 23, 2017

By Arline T

I am a current client of this provider

BrightStar Care seems to care, and they seem interested in what we have to say. BrightStar Care does stuff for me instead of me doing it by myself, and they always ask if they can do more.

September 12, 2017

By Patricia V

I am a past client of this provider

Some of the caregivers from BrightStar Care were excellent, but my mother had so many other problems with the agency. She required someone to be there at 6:00 AM to get her out of bed because she cannot get out by herself. Over the first week of using the services, the caregiver came over an hour past the scheduled time; another time, they showed up three hours late. After that, my mother received a different caregiver who was able to work the needed time. Things were okay with that caregiver, but before then everything was pretty bad. BrightStar Care doesn't have 24-hour answering services, so my mother would have to leave a message early in the morning and no one would call back right away to send her a caregiver. The quality of the work was good, but the caregivers just didn't show up. There were good things about the services provided by BrightStar Care that helped to make my mother's life easier. They did the housecleaning, took care of her personal hygiene, and did meal prep for her.
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About BrightStar Care North Suburban

BrightStar Care North Suburban is an in-home care provider serving Northbrook, Illinois and the surrounding area. BrightStar Care North Suburban offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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