Synergy Home Care Normal, IL

Offers Home Care

98 Reviews
Call (800) 973-1841
Synergy Home Care (800) 973-1841
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Reviews of Synergy Home Care

98 Reviews Write a review

Home Care Reviews for Synergy Home Care

February 25, 2019

By Paula K_3

I am a past client of this provider

I was in an immobilizer after surgery. They helped me get dressed, undressed, and with all the basic things I needed. They were very responsive. They provided people immediately. Everyone came on time and did their job.

February 25, 2019

By Marjorie I

I am a current client of this provider

I like what they do for me, like driving me to places. The services they provide are exactly what I need.

February 20, 2019

By JoAnn "Jo" H

I am a current client of this provider

They go to the store for me, which is huge since I can't move around well anymore. They're willing to do anything. I'm a bird lover, so I feed my birds and they do that. I don't think that's on their regular list of things to do, but they do it.

February 19, 2019

By Paul M_19

I am a past client of this provider

They came twice a week. They helped me prepare meals. They were always here on time and wanted to know what to do.

January 31, 2019

By Charlie H_1

I am a past client of this provider

There was an education process, they were pretty detailed in their service, and the execution of the services was spot on. I have confidence in their integrity and they get know my family, home, and needs so they can anticipate my needs before I need it.

January 28, 2019

By Marge S_2

I am a current client of this provider

She has cataracts really bad, so they are able to help her get around in the house better. They help her with everything in her daily life, and that makes her less stressed. She seems to have a better attitude when they come. I feel like any time I have a problem, there is an instant turnaround when I call them. They are on it because they do not ignore me, and they are very quick with helping me get to where I want to be.

January 18, 2019

By Ruth M_6

I am a past client of this provider

We needed extra people to care for her because we are taking care of a handicapped child. My mother-in-law looked forward to her caregiver coming, her services were great.

January 17, 2019

By Tony J

I am a current client of this provider

The scheduling is not the easiest. I always have to call them to make changes. It would be nice to have an online scheduling system. I like the girl who is with me everyday. We also like that the owners are so involved in their company. We got to meet the owner before we even met a caregiver.

January 14, 2019

By Terry V_1

I am a past client of this provider

There was a list of things to do, which they were proactive at doing. They would check with me, but weren't constantly asking me questions. They were very thorough and personable.

December 19, 2018

By Nancy B_13

I am a current client of this provider

Right now I'm pretty much bed bound, so when my husband isn't here, I'm able to get the care I need, and he's able to leave the house. I've been able to get the services I need on short notice. I called them on Monday and they were able to send someone to me on Tuesday.

December 18, 2018

By Dan C_2

I am a current client of this provider

It's been very positive. I would like to get some further feedback after each session with my sister. It would be good because I'm more than 1,000 miles away. Getting a little more insight each time would be good. They've got an extensive menu of services. The people that I've met so far seem to be capable and competent. So far, all the billing seems to be running smoothly.

December 18, 2018

By Edward "Steve" M_1

I am a current client of this provider

I don't have to cook or clean the house much. They're always on top of my needs, which change.

December 13, 2018

By Christiana S

I am a current client of this provider

They don't impact my daily life that much, but they do help me with visiting my husband who lives in a nursing home once a week. They are very good, really. I only have them once a week.

October 30, 2018

By Ivan "Al" R

I am a current client of this provider

I like that I have flexibility in scheduling. I am not locked into a contract with hours. They help with socialization, doing the things that he can't do, and they take care of his needs.

October 25, 2018

By Lois K_1

I am a current client of this provider

The caregivers are consistent and most of the help I have received has come from people I can trust. The services have enabled me to stay in my home longer.

October 11, 2018

By Ginny D_1

I am a current client of this provider

I like my particular caregiver. They helped me by sending me my specific caregiver.

October 11, 2018

By Jack J_3

I am a past client of this provider

They are very accommodating and flexible and not everyone is perfect for the Margaret. We had those issues come up and they were very good at finding someone that fit with Margaret's personality. They gave me a peace of mind while I was away from home. We had them at peak times for Margaret.

September 18, 2018

By Jeff B_1

I am a current client of this provider

They are responsive and willing to work with my schedule. Their personal care and being able to help me into my wheel chair has helped me the most.

August 29, 2018

By Virgil D

I am a past client of this provider

I think that they did a good job taking care of my dad. They were there for him when he needed it. At times, there were a couple of the caregivers that didn't do as well as they should have and didn't help my mom as much as they needed to. They made sure that he got his meals and that he was clean.

August 29, 2018

By Barbara R_2

I am a current client of this provider

I have always had nice people and when I suggested a change, they got it corrected. I also don't have to tell my caregiver what to do. She comes in and knows what to do. Without them, I wouldn't be here.

August 22, 2018

By Julie T_4

I am a past client of this provider

They were very easy to work with and were easy to talk to. I really liked Kaitlyn, my caregiver. She was very willing to do what I asked of her.

August 20, 2018

By Barbara P_19

I am a current client of this provider

I would say to not charge so much per hour. I know he acts like he doesn't want them, but the facility requires them. He needs more privacy, I think.

August 15, 2018

By Paul M_6

I am a current client of this provider

The caregivers are prompt on their day of service, and do a good job. I have been relieved of some jobs around the house.

July 27, 2018

By Barb P

I am a past client of this provider

They were on time, they generally did their work that I asked them to do. They didn't go ahead on their own. They did daily chores like vacuuming and dusting.

July 25, 2018

By Marge S

I am a current client of this provider

The ability to talk to them about any concerns or anything; their customer service is really good. They take everything very seriously. She had a erratic schedule and we have been able to convince her to have a better schedule. She seems more aware and happy. She is feeling better physically.

July 17, 2018

By Ruth M

I am a current client of this provider

They're prompt and they take good care of everything that they're supposed to do. They give me time to get my stuff done.

July 17, 2018

By Joanna S

I am a current client of this provider

They are very outgoing. They do so much work not only with the house, but with the boys. The house is immaculate. I use them when I'm in a bind and they help.

July 11, 2018

By Ed C_3

I am a past client of this provider

They were very dependable and kind, and they were very understanding. They did what I asked them to do. They helped me tremendously. My husband wasn't sleeping at night, and I was up 24 hours a day. I had someone sit with him during the night so I could get some sleep.

June 26, 2018

By Dave H_4

I am a current client of this provider

They are easy to work with, flexible, professional, and personable. My mom is going through some transitioning but they do everything they can to make sure she has good care.

June 20, 2018

By Karen R

I am a past client of this provider

They can be very flexible and they were also responsive when changes needed to be made. They only came once a week. They would help during bathing.

June 11, 2018

By Louis B

I am a past client of this provider

They were all very kind and very nice ladies. They did everything I asked them to do. It definitely improved the quality of his life.

May 29, 2018

By Michelle C_8

I am a current client of this provider

SYNERGY can hire more CNAs to train the caregivers better. While doing interviews, the agency can see if the caregivers can do basic skills in the home. The services are helpful because of the fact that someone is present in the home and they provide information about my parents. My parents get better care with SYNERGY than in a nursing home.

May 25, 2018

By Jan S

I am a past client of this provider

I know them personally. Everybody was friendly and willing to help me wherever I needed it. It was very helpful. They helped me be able to shower by myself safely.

May 23, 2018

By Tim H

I am a current client of this provider

I would like them to not charge me for the caregivers to drive to work. I like that the caregivers they send are compassionate. They are here when they say they are going to be here. They have helped me when I have to be gone so they can take care of her.

May 17, 2018

By Anonymous

I am a current client of this provider

They have always tried to provide a caregiver when I wanted one. I live alone and am handicapped. They have have been a great help to me. They provide transportation. If I want to go to the store or see my family, I have to rely on someone.

May 16, 2018

By Anonymous

I am a current client of this provider

They come to know the customer and do what needs to be done. They help me with my physical needs because I can't do very much.

May 11, 2018

By Edward "Steve" M

I am a current client of this provider

I have had five different SYNERGY HomeCare aides and they all have been A+ in their performance. When I first started with them, I was at the lowest part of my life. I had surgery to remove part of an organ and they saved my life. It is absolutely true, they saved my life.

April 27, 2018

By Debra M_7

I am a current client of this provider

The person that comes is very interested in being here and doing what she does. At the moment she mostly helps with house keeping.

April 24, 2018

By Jaime W

I am a past client of this provider

The company did their job pretty well, it was more or less the employees that came through the system. Not coming home to a dirty house and not having to clean up after everyone would have been better.

April 24, 2018

By Jack J

I am a current client of this provider

I would tell a friend that SYNERGY HomeCare is reliable. I don't have to worry about my loved one when somebody is with her. We had issues with that during the night and they've taken that away.

April 12, 2018

By Ginny D

I am a current client of this provider

It's all been very positive. I couldn't speak for all of the caregivers, but in my particular situation, my caregiver is competent, caring, and very versatile. Anything I ask the caregiver to do, she always goes above and beyond. I compliment her all the time and I tell her that I feel really blessed.

April 11, 2018

By Cheri B_1

I am a past client of this provider

I thought that they weren't communicating really well with the facility. There could have been better communication for when people checked in and out. It made a huge difference. They were there and I didn't have to be. It made me feel very relieved.

March 23, 2018

By Anonymous

I am a past client of this provider

I liked the caregiver who helped me because they were just very helpful. The caregiver drove me around where I needed them to.

March 19, 2018

By Janis N

I am a past client of this provider

They responded quickly to our needs. They need to not be so expensive.

March 13, 2018

By Lois K

I am a current client of this provider

They are dependable for most things, so they are good, but there are some things that can be improved on. They can assess the type of caregiver that they send more carefully. I had one that was not in good health, and I thought she was going to fall. They help me out quite a bit. I do have a son that lives here, but not during the day. They help me get things done that I can't do, but needs to be done.

March 09, 2018

By Kathy T

I am a current client of this provider

They are very kind, and they know what they are doing. They work with me, and they have excellent people. She comes when she is supposed to, and she really helps with my personal life. She is very influential.

December 19, 2017

By Anonymous

I am a current client of this provider

I would recommend SYNERGY HomeCare because their price is not unreasonable. They can care for somebody in bad shape. I am in really bad shape and cannot do many things for myself as I am in a wheelchair. One of the caregivers they sent me was really heavy, and could not give me much help.

December 18, 2017

By Robert W

I am a current client of this provider

SYNERGY HomeCare gave us recommendations and they have carried through everything we wanted them to do. SYNERGY HomeCare gives my loved one regular care that is always there, and it fits in well with medical home health care. SYNERGY HomeCare is the vehicle to carry out the things that we can no longer do.

December 13, 2017

By Mary S

I am a past client of this provider

I already have recommended SYNERGY HomeCare to others! Having SYNERGY HomeCare was 100% easier for me because I couldn't walk or do anything.

December 13, 2017

By Lyle C

I am a past client of this provider

SYNERGY HomeCare is very helpful and nice to me. SYNERGY HomeCare did anything I asked them to do and sometimes they would just work on their own.

December 09, 2017

By Karen R

I am a current client of this provider

I like that SYNERGY HomeCare does not have a minimum amount of time required. SYNERGY HomeCare makes it so I do not have to go see my dad once a week. They are also flexible in their time.

November 22, 2017

By John B

I am a current client of this provider

SYNERGY HomeCare's services are more expensive than other services that are available out there. My wife died about three months ago when I ended services with SYNERGY HomeCare. Then I decided I needed someone to help me with things that I cannot handle very well by myself due to my balance issues. Since I was already familiar with SYNERGY HomeCare's company I just went back with them.

November 17, 2017

By Laura H

I am a current client of this provider

SYNERGY HomeCare is really willing to work with people. They are flexible. SYNERGY HomeCare's services help my loved one with his mobility.

November 17, 2017

By Sharon W_7

I am a current client of this provider

I am happy with the care from SYNERGY HomeCare. I've had really good interaction with them. SYNERGY HomeCare keeps things positive here.

November 15, 2017

By Sheryl W

I am a current client of this provider

The caregiver is able to connect with my husband. She is able to do anything I ask of her. SYNERGY HomeCare allows me to get out. My husband isn't very mobile, and I can run errands while the caregiver is there with him.

November 14, 2017

By Natasha W

I am a current client of this provider

I would tell a friend that SYNERGY HomeCare is very supportive of their clients, and they follow by the rule. They are kind and helpful. SYNERGY HomeCare has made life easier for me because I normally work with them to get out of my house, run errands, and they are supportive of my needs.

November 09, 2017

By Edward "Steve" M

I am a current client of this provider

I've already recommended SYNERGY HomeCare many times. I've had four health care aides from them in a row and they've all been excellent. SYNERGY HomeCare has made a huge difference. The first caregiver saved my life and the rest have sustained it at a high level.

October 31, 2017

By Anonymous_976

I am a current client of this provider

SYNERGY HomeCare would be better if they had lower prices. The services from SYNERGY HomeCare have made life better because I can get where I need to go. Sometimes their time frame doesn't always work for me.

October 30, 2017

By Eleanor "Maggie" V

I am a current client of this provider

I already have recommended it to others and I still would. The services help with the quality of my loved one's life. It gives her constant supervision and help.

October 27, 2017

By Sharon H_2

I am a current client of this provider

SYNERGY HomeCare's staff is very professional, caring and are great listeners. The caregiver keeps my aunt happy. The caregiver will keep her house clean and will wash her clothes. The caregiver will take her to the grocery store.

October 19, 2017

By Jack J

I am a current client of this provider

SYNERGY HomeCare has made every effort they could to accommodate what we asked for the schedule and the type of person we wanted. They did a good job with that. The services from SYNERGY HomeCare help me. It relieves me of worries during the night of how my loved one is doing and that is a big deal.

October 19, 2017

By Rosemary D_3

I am a current client of this provider

SYNERGY HomeCare is reliable and has good caregivers. SYNERGY HomeCare has allowed me to have time to run errands while someone stays with my friend.

October 17, 2017

By Taylor H_1

I am a current client of this provider

I would recommend SYNERGY HomeCare more if they had more consistency in the caregivers who came. I had a lot of different caregivers come and that was not good for my loved one. It gave me ease of mind knowing SYNERGY HomeCare was there because we did not live close to my loved one.

October 13, 2017

By Anonymous_1202

I am a current client of this provider

I would recommend SYNERGY HomeCare, however, I would like them to get me help that I can depend on. I want my caregivers to be there when I need them, and I need them to know what they are doing. SYNERGY HomeCare makes life easier for me. Because of my condition, I am not able to do much of anything, so their caregivers are there to help me with what I can't do.

October 13, 2017

By Joanna S_2

I am a current client of this provider

Whatever your needs are, SYNERGY HomeCare can provide the kind of care you need. Whenever I need SYNERGY HomeCare's caregiver, I can call and they will send someone. This allows my husband and I to get out of the house.

September 28, 2017

By Anne S_2

I am a current client of this provider

SYNERGY HomeCare knocks themselves out to please my loved one. SYNERGY HomeCare comes in and cooks for my loved one, and cleans the sheets. The weekend crew makes it a little bit hard. I am going to rate the regular ones that are very helpful in all of these questions because they are so excellent. The ones that aren't regular need some work, but I don't want to bring down the rating of the regular caregivers.

September 15, 2017

By Nancy B_5

I am a past client of this provider

I always had caregiver that acted very professional. I needed minor assistance, and SYNERGY HomeCare helped me keep up on everything.

August 25, 2017

By Carrie G

I am a past client of this provider

SYNERGY HomeCare had very caring caregivers that assisted in my mothers care up until her death. The help that I had in home was amazing, not only in caring for my loved one, but in just providing good house care for us altogether.

August 15, 2017

By Kathleen_1

I am a current client of this provider

SYNERGY HomeCare has excellent service, and they have an amazing staff. They have made a significant impact for the both of us. For me, they relieve stress and anxiety while I am at work and travel. For my mother, it gives her the ability to stay in her home which is what she wants.

August 15, 2017

By Cheri O

I am a current client of this provider

SYNERGY HomeCare's caregivers are prompt and professional. The service has helped the most by giving my mom comfort knowing someone is there.

July 26, 2017

By Claris J

I am a current client of this provider

SYNERGY HomeCare usually sends different caregivers to me, and each lack certain skills. However, they're eager to please and personable and helpful. They are anxious to use their time well. SYNERGY HomeCare has helped with taking me to the activities that I like, like the quilt show, which I couldn't go to otherwise. Additionally, they've helped me with hand-washing and other things that have taken the burden off of my shoulders.

July 26, 2017

By John & Carol D

I am a current client of this provider

SYNERGY HomeCare can provide better trained caregivers. SYNERGY HomeCare has helped my loved one not have to make the bed.

July 26, 2017

By Patricia_1

I am a current client of this provider

I would tell a friend that SYNERGY HomeCare is easy to talk to and easy to get a hold of. We started around a holiday and the caregivers that were available, were not the best. Staffing around holidays is not great. SYNERGY HomeCare makes my life easier by taking care of my mother so I can attend to other things.

June 21, 2017

By Alyce G

I am a current client of this provider

I have been very pleased with SYNERGY HomeCare. They have done everything that I have asked and have been pleasant about it. There are some things that I can do myself and some things that I cannot do on my own, such as wash my hair and put it up. It is nice to have somebody do that.

June 20, 2017

By Owen B

I am a past client of this provider

SYNERGY HomeCare was very complimentary. They came on-time, and they were professional. The caregivers were very good at getting to the house when I needed them.

June 13, 2017

By Cheryl R_1

I am a current client of this provider

SYNERGY HomeCare provides pleasant caregivers. SYNERGY HomeCare has made the clients' life easier by helping them to bathe. That is the main thing that they really needed help with.

June 13, 2017

By Karen R_4

I am a current client of this provider

SYNERGY HomeCare can be very flexible. SYNERGY HomeCare only comes once a week, so they don't have an impact on the client's daily life.

May 16, 2017

By Dan M_4

I am a current client of this provider

SYNERGY HomeCare gives good quality of service. SYNERGY HomeCare helps keep the house maintained better.

May 12, 2017

By Edward "Steve" M_2

I am a current client of this provider

I have had three long term caregivers from SYNERGY HomeCare, and they have all been great. Within three months, my caregiver had turned my life around from a rough time and made me cheerful again. It was a miracle that I could be at the lowest point at my life and be celebrating my life just three months later. The caregiver does everything. They cook, they clean, do laundry, and any projects that I need done. They are so competent. They are well trained.

May 12, 2017

By Anonymous_583

I am a current client of this provider

I would recommend SYNERGY HomeCare because I am pleased with them. The services make my life easier by running the vacuum for me.

April 26, 2017

By Bob C_7

I am a past client of this provider

I would tell someone that SYNERGY HomeCare always takes care of you as quickly as possible, and they make sure there is someone is on the way when your caregiver is not coming in or if you are having problems. SYNERGY HomeCare made his life easier by making sure that he was turned and bathed.

April 18, 2017

By Rosemary D_5

I am a current client of this provider

SYNERGY HomeCare has been quick to answer my calls for caregivers and the caregivers have all been excellent. The caregivers always do what I ask them to do.

April 14, 2017

By Richard M_6

I am a current client of this provider

SYNERGY HomeCare has given me a really good caregiver, but other people should be careful of who they get. The caregivers are not always experienced. SYNERGY HomeCare has sent me a caregiver who is pleasant and good at what she does. We communicate well and we are almost friends.

March 22, 2017

By Vince A_1

I am a current client of this provider

SYNERGY HomeCare's caregivers have been very courteous, compassionate, and efficient. The SYNERGY HomeCare caregivers were here and did everything that needed to be done when I asked them to do it.

March 15, 2017

By Jack C_1

I am a past client of this provider

SYNERGY was very friendly and they had qualified caregivers. The office was able to make schedule changes. Having SYNERGY gave me peace of mind knowing that my father was being taken care of when I was at work.

March 13, 2017

By Katie L_1

I am a current client of this provider

I have been very happy with the caregiver that SYNERGY HomeCare has provided. I like how the office runs in regard to scheduling the caregiver. If I have to change the time, I just call them and let them know. I really like the caregiver that we have because she is fabulous with my dad.

February 22, 2017

By Larry W_2

I am a past client of this provider

SYNERGY did a really good job, but our first two caregivers weren't CNAs. Larry needed a lot of help, especially nurse care. We could have used caregivers that had that training.

February 14, 2017

By Sharon W_4

I am a current client of this provider

SYNERGY introduces the caregivers to me before they come to work in my home, and I think that is very positive. Having SYNERGY keeps me active, even with my illness. It motivates me to move around more.

August 11, 2015

By Anonymous110053850

I am a past client of this provider

I was happy with Synergy HomeCare of Central Illinois. They had a flexible schedule. Everything went smoothly.

January 21, 2014

By Cindy37

I am a past client of this provider

We had Synergy HomeCare for my mother. With regards to how immediate they sent a caregiver, well, they were ready to go when we were ready to switch. Also their caregivers were far more qualified. They had weekly meeting with us to discuss my mother's care and made plans and arrangements as to where we want to go with that.
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About Synergy Home Care

Synergy Home Care is an in-home care provider serving Normal, Illinois and the surrounding area. Synergy Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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