BrightStar Care Naperville

Offers In-Home Care

25 Reviews
Call (800) 973-1841
BrightStar Care Naperville (800) 973-1841
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Reviews of BrightStar Care Naperville

25 Reviews Write a review

Home Care Reviews for BrightStar Care Naperville

February 01, 2018

By Melba C_1

I am a current client of this provider

BrightStar Care listens to my needs. They try to give us the correct caregivers that will work with our environment. The office staff is wonderful people. The caregiver we've had has taken over my responsibilities over my husband so that I can go about my life doing other things that I don't usually have the opportunity to do.

January 18, 2018

By Nancy T_5

I am a current client of this provider

When I have concerns about the care, I feel like I never get good responses about the care. We never know who is coming into my father's home, and he is an older gentlemen and he should not be opening the door to people that he doesn't know. The caregivers sit down and eat all day, and they mess with the amount of care that they give my father. He has to clean the messes that they make. We had two caregivers though that are really good. The others, we have issues with.

January 10, 2018

By Phyllis H_5

I am a current client of this provider

I have a companion helper and she is a very good helper because she does what I ask her to do, remembers to do things, sees what needs to be done, and is pleasant and cheerful. She and I cooperate with the evening meal for our supper. We put the food on the table and eat, then she cleans up afterwards. There's no clutter when she gets done.

January 05, 2018

By Paul M_9

I am a current client of this provider

The caregiver who has been helping me out from the very beginning has been doing a wonderful job. I have bragged about BrightStar Care to lots of people because they are great. I have ALS so my progression is slow, and it is difficult for me to get going and do simple tasks. My caregiver is able to get me out the door so I can still work, run errands, and have fun. My quality of life is great now.

November 28, 2017

By Maria B_1

I am a past client of this provider

BrightStar Care's prices are reasonable, and they were responsive to my needs. It was night and day to have BrightStar Care because I wasn't able to care for my mother.

November 14, 2017

By Anonymous_142

I am a current client of this provider

BrightStar Care is flexible with their scheduling. BrightStar Care gives care to my loved one that I can't give.

November 13, 2017

By Anonymous_141

I am a current client of this provider

BrightStar Care is kind of hit or miss with some of the nurses. We found one gem, a few average, and one or two stinkers. Overall, the nurse coming in and taking care of my loved one has been very helpful. There were several that I had to train with the specifics of my dad's case.

November 07, 2017

By Joe C_1

I am a past client of this provider

BrightStar Care had compassionate and caring caregivers. Having BrightStar Care allowed us to know that someone was here taking care of my loved one.

October 23, 2017

By Buddy B_1

I am a current client of this provider

I would hesitate to recommend BrightStar Care because of their chain of command, and if I have a problem, it's like calling the government to have them fix something. They're not too readily available. BrightStar Care needs to communicate a little better as to what's expected from us and what's expected from the caregiver. The caregivers are coming to me, instead of the agency, with their problems.

October 19, 2017

By Mary R_3

I am a current client of this provider

BrightStar Care is available all of the time, has nice people, and I feel that they are knowledgeable. The services from BrightStar Care make my life easier because I can go to work without worrying about my dad.

October 11, 2017

By Bert S

I am a past client of this provider

BrightStar Care were very professional and caring. They assessed the problem and stepped right in.

October 10, 2017

By Brendan B

I am a current client of this provider

From my personal experience with BrightStar Care, we haven't had any issue other than trying to figure out if a caregiver is coming or not. The communication can sometimes be an issue, but that's it. Their staff is great, and they are usually spot on to help us out when we need assistance. The services from BrightStar Care have made life easier for me because there is someone here to help me with my mother. The caregiver is like family to my mom and can get to her in a way that I can't. She won't listen to me, but she will listen to the caregiver. They have had a huge impact and have helped with PT as well.

October 03, 2017

By Harol-Deane G

I am a current client of this provider

BrightStar Care has fulfilled our needs and everyone is very nice. My husband is much taller and heavier than I am, and I cannot handle him, so having a male caregiver from BrightStar Care to bathe, dress, and exercise him has been helpful.

September 28, 2017

By Mary M_10

I am a current client of this provider

BrightStar Care is wonderful. The people are very friendly and bend over backwards to make things work. They are very flexible, understanding, and compassionate. Whenever my husband and I have to leave the house, we call BrightStar Care and they send someone to sit with mom. Mom likes them all.

September 22, 2017

By Helene D

I am a current client of this provider

I would refer BrightStar Care to others because I was very impressed with the care coordinator. The services provided by BrightStar Care made me feel comfortable with the fact that caregivers visit.

September 19, 2017

By Vincy F

I am a current client of this provider

I am not used to people doing things for me but I feel that the caregiver from BrightStar Care tends to take over and that sometimes the care interferes with my personal preferences. BrightStar Care has made life easier by providing rides to the store.

September 19, 2017

By Robert E

I am a current client of this provider

I'm satisfied with the services from BrightStar Care because they do everything I ask them to do. They are very nice and very cordial. BrightStar Care has made my life easier by providing good personnel to help me.
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About BrightStar Care Naperville

BrightStar Care Naperville is an in-home care provider serving Naperville, Illinois and the surrounding area. BrightStar Care Naperville offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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