Home Helpers of DuPage and Will

Offers Home Care

84 Reviews
Call (800) 973-1841
Home Helpers of DuPage and Will (800) 973-1841
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Reviews of Home Helpers of DuPage and Will

84 Reviews Write a review

Home Care Reviews for Home Helpers of DuPage and Will

June 21, 2019

By Gayle J

I am a current client of this provider

The services have eased my burden a lot. They need to have better communication and more consistency.

June 21, 2019

By David Q

I am a current client of this provider

It's very positive, because she needs help getting around and getting up, and they have been very accommodating. They listen to you, and they try to work with you.

May 23, 2019

By Lee H_3

I am a current client of this provider

They provided an online access account where we can go to communicate with them and look at the invoices to make sure we're getting billed properly. We can modify the schedule to fit our needs. They communicate very well with those that are the family members of the person they're taking care of.

April 24, 2019

By Joseph T_5

I am a current client of this provider

They could give me more hours. They are very consistent, and they are very on top of everything.

March 13, 2019

By Jeff P_3

I am a current client of this provider

She's very happy with them, and I am very happy with them. They are prompt and courteous. My mother likes them, that's a big thing.

February 21, 2019

By Gene B_6

I am a past client of this provider

They made him a lot more comfortable and did whatever they could for him. It provided him companionship and helped make things easier for the rest of us around him. It gave him someone to talk to that would listen to him and take care of him. It wasn't just rewarding for my cousin, but it was a great relief for the whole family. From the standpoint of the treatment, I met four of the helpers, and each one of them impressed me not only as to the personal attention they gave to my cousin but the amount of bonding and trust that they had with him.

January 30, 2019

By Anonymous_1166

I am a current client of this provider

It allows me to go out and get some time to myself. They are very accommodating. They sent me a lovely caregiver to take care of my loved one.

January 29, 2019

By Linda P_13

I am a past client of this provider

I was able to go out and get out of the house. I could do my errands and have a mental break. They were reliable and consistent. He got good care.

January 25, 2019

By Helga M

I am a current client of this provider

If they can work with me, it's nice. If I have to do things alone, it's hard. We understand each other and it's easier. I'm just happy with everything. They do the job good. My husband started walking again and he was in a wheel chair.

January 25, 2019

By Margaret O_2

I am a current client of this provider

They will drive me to the doctors office or the store. I like their wiliness to help and do whatever I need.

December 17, 2018

By Dolores S_5

I am a current client of this provider

We don't have somebody every day, but it has been good to have them here. It gives me a chance to have something done that I don't have to do. I would tell a friend that you can get anything that you need from them.

December 13, 2018

By Brenda S_4

I am a current client of this provider

Sometimes I have to go away and my mother doesn't get upset because she knows someone she likes is coming. I asked them last minute for a caregiver on a holiday and they were able to find them.

December 11, 2018

By Michele M_2

I am a current client of this provider

It helps minimize my involvement with my parent's care. I still have to be involved because there are problems with the caregivers. They are very reachable and they return phone calls.

November 28, 2018

By Debbie H_4

I am a current client of this provider

They allow me to have a life. I wish I could have them constantly. They will always be my first choice if I need even further assistance. We have had an extraordinary experience. We have an excellent caregiver. The manager Tracy goes way out of her way to meet my scheduling needs that are last minute. The owner is a wonderful man. I think so highly of him. Even though he is a very busy guy, he has agreed to sit on a board about my mother with me.

November 09, 2018

By Jennifer M

I am a current client of this provider

I think the companionship is the number one thing they do. They were very accommodating when we first hired them by finding us a male caregiver.

October 16, 2018

By Dianne B_1

I am a current client of this provider

I'm bed-ridden, so I really need them. The caregivers are very nice, friendly, and seem to know what they are doing. I've had all very good ones.

September 27, 2018

By Anonymous_45

I am a current client of this provider

The caregiver that works for me is very helpful. They make lunch for me and we have a good time talking together. We brought things into the garage from the garden. I feel very comfortable about the caregiver that was chosen for me.

September 26, 2018

By Grace R_1

I am a current client of this provider

It gives me time to not be fully responsible. My mother's care requires two people, and having the weekends taken care of helps so much. It gives me mental space. Everybody I've had come in has been good at giving care. I haven't had any grouchy people come in.

August 30, 2018

By Heather U

I am a current client of this provider

It's made me able to speak to people each time someone comes to the home. I live alone so having someone here is wonderful and I appreciate it. They are so helpful and willing to do whatever I ask of them no matter how big or small the job is.

July 26, 2018

By Brian P_2

I am a current client of this provider

The services allow me to not always be the caregiver. I can go out and run errands. They give good care to my loved one, so that I don't have worry when I go out. We like our caregiver and we like their personnel.

July 13, 2018

By Joanne P_4

I am a current client of this provider

They have regular schedules of things like bathing, cooking, and cleaning for my loved one. The caregivers that we've had have all been really good. They've given great care to my loved one and the owner has been giving us accurate billing information.

May 24, 2018

By Tom C_7

I am a current client of this provider

They are doing exactly what they agreed to do. They show up and do what I require. They are friendly, near by, I like the owner, and they are nice people to work with.

May 11, 2018

By Rebecca H

I am a current client of this provider

They treat her as an educated homeowner, even though she's 89 and with dementia. They respect her and her habits within her home. I like the quality of their caregivers, the administration is very good at keeping details and information, and their communication. I've dealt with other home care agencies, and Home Helpers exceeds all expectations.

April 28, 2018

By Don S_7

I am a current client of this provider

Home Helpers made an effort to really do a good match with my husband's needs, not just whoever happened to be available. They matched our needs and personalities. I have time to do some things for myself. My husband needs someone 24/7, so Home Helpers has been terrific to help me.

April 23, 2018

By Margaret G

I am a current client of this provider

Maybe we expect too much. We have cable and that, so they're not very active. They just sit around and watch TV. They take care of her and stuff, but not as much as we would like. They're friendly and they really try. They give me a break and I get a chance to get out of here for a while, they take care of her. Sometimes, I just have to get away.

April 23, 2018

By Anonymous

I am a current client of this provider

They all come with the biggest heart and they help me. They come and they ask me how am I doing and what they can do for me. They really care. They make my place look a home rather than a dump.

April 19, 2018

By Anja F

I am a current client of this provider

They are all very nice. I get along with them very well. They are very helpful. I really recommend them. I wish they could be here longer. She is here for four hours and that doesn't give me enough time to go anywhere, like shopping for example.

March 23, 2018

By Anonymous

I am a current client of this provider

I like using them because they are able to do the work for my loved one so I do not have to. They could make life easier because some of the caregivers have issues with each other. There have been personality conflicts on jobs where multiple ones are needed.

March 20, 2018

By Joanne A_1

I am a current client of this provider

They have been excellent, and we have been very pleased with the caregivers that have come. They are very willing to do anything we ask of them, including shopping, which has been really helpful and important.

March 19, 2018

By Roy S

I am a current client of this provider

Home Helpers has provided my loved one with three people that are excellent caregivers. They come in, talk to the patient, tell them what they are going to do, do exercises to help him, and change him. They know what they are doing, and they do everything themselves. They are very professional. With the caregivers here, I can do more work around the house.

March 09, 2018

By Cindy S

I am a current client of this provider

They are reliable, on time, and they are always there when they are supposed to be. They make sure she gets everything she likes with her meals or anything else she needs.

March 09, 2018

By Ghislaine F

I am a current client of this provider

I would recommend them because my caregiver prepares my food without me asking her. She is ready to help. My caregiver prepares breakfast and lunch before she leaves, so I'm very happy with her.

March 09, 2018

By Phyllis T

I am a current client of this provider

I like their service. I like the caregiver who works with me. She is friendly and we get along. I have problems with my back and I can't do a lot of things. They clean for me. It helps me out a lot.

January 28, 2018

By socokim

I am a past client of this provider

My Mom was quite comfortable with all the care givers and became good friends with several young and older. everyone was very kind

January 12, 2018

By Paul N

I am a current client of this provider

The caregivers from Home Helpers are very punctual and are right on time. They are pleasant people to deal with, and they do their jobs. The caregivers are only here about one hour a day to help my wife in the morning.

December 18, 2017

By Ruth F_2

I am a current client of this provider

Home Helpers sent me a caregiver who was totally useless, but I had a caregiver I really liked who is off until January. My caregiver now is set in her ways and doesn't want to provide care the way I want them to. My mother doesn't like anyone here, but we have come to the conclusion she needs someone here. For us, the impact has been important so she wouldn't fall.

December 09, 2017

By Jan D

I am a current client of this provider

Home Helpers is great at taking care of my wife and I. Home Helpers caregivers are totally with my wife during every step of the day. Home Helpers helps me to do the things that I need to do outside the home as well as take a break knowing that my wife is being well taken care of.

December 09, 2017

By Nilda D

I am a current client of this provider

Home Helpers provides great reliable services. They send a caregiver who cares about me and gives great quality care. Home Helpers has made my life better by always making me feel good by keeping my house nice and clean.

December 01, 2017

By Desperate Daughter6

I am a past client of this provider

I needed to hire full time round the clock caregivers for my mom who was moving into a nursing home because she had dementia and the nursing home required it before they would admit her. Michael and his team were able to establish providers within hours of my calling. My mom was moved back to assisted living days later and put on hospice. His team worked with hospice to ensure my mom had round the clock care. One of his caregivers worked on her day off just because she became so fond of my mom. She attended my mom's funeral Mass and even brought me flowers. Not only did I get the care my mom needed, I made a new friend for life! I don't usually do reviews but I had to as I want to help other families make the right decision on who to hire to care for their loved ones.

November 21, 2017

By Colleen

I am a current client of this provider

I would tell a friend that Home Helpers do very well and are very compassionate. Home Helpers has made life easier by providing excellent care.

November 09, 2017

By Carrie H

I am a current client of this provider

Home Helpers has made us really happy with the caregiver that they sent us. We couldn't be happier. Home Helpers has given me a piece of mind to know that he is getting his needs met, I am sure he feels the same way.

October 25, 2017

By Paulette Z_1

I am a current client of this provider

Home Helpers isn't consistent with the care that is provided to me. I have been asking Home Helpers for a couple of months now for consistency in caregivers. Home Helpers' caregivers are very sweet. I am easily moved to tears because of the inconsistency of caregivers that I have.

October 23, 2017

By Garry O

I am a current client of this provider

Home Helpers' owner tries to satisfy their clients. Home Helpers needs to have better trained caregivers. I have had several caregivers who were poorly trained.

October 13, 2017

By What a pleasure!

I am a current client of this provider

When chatting with a neighbor, the discussion turned to the caregivers for our elder mothers. When I mentioned the issues I was encountering, she suggested checking out Home Helpers. She provided a glowing recommendation. She stated, yes there were minor issues each were addressed by Michael or Tracy of Home Helpers. The next day, a call was placed. A few days later, Michael was sitting at the kitchen table with my mother and me. The services met my "has to list" and caregivers training programs were very impressive. Arrangements were made to engage Home Helpers. Michael stated he had two possible caregivers, both who lived less than 15 minutes away. The two caregivers, within one week, had won over the heart of my mother. No longer was she “concerned” that control of her house had been taken away. She like the foods which were cooked, playing word games and being able to work in her yard. The caregivers “listened” to her and talked "with" her. The communication which is present: between the caregivers , with me, the primary family member and with my mother is refreshing. There is a TEAM working to support my mothers, which will help keep her in her home. It has been two months and Home Helpers have met or exceeded my expectations of support and care. Strongly recommend you give them a try.

September 20, 2017

By Anonymous_394

I am a current client of this provider

I would tell a friend that Home Helpers is concerned with the service I am getting, and they are involved. Home Helpers do things for the client that they physically cannot do anymore.

September 14, 2017

By Martha S_5

I am a current client of this provider

I wold recommend Home Helpers because they are good, kind, very timely, and responsible. Home Helpers makes life easier because I don't have to be there all the time, and it allows me the ability to spend quality time with my mom.

August 24, 2017

By Gilda K_1

I am a current client of this provider

Home Helpers is very accurate, on time, and they do what I want to be done and sometimes even a little extra. They keep me company. The caregivers help make a positive experience by keeping me company, being there for me, and they don't hesitate to stay a little longer. They have gone to get my medicine.

August 18, 2017

By Geraldine G

I am a current client of this provider

Home Helpers is a good agency because they've taken such good care of my mother, and they're always available. The services help my mother because she's not allowed to be by herself anymore, and I couldn't be with her everyday. We now have a caregiver around the clock.

August 15, 2017

By Debbie G_1

I am a current client of this provider

Home Helpers has sent me caregivers that I really enjoy. Home Helpers takes care of my husband.

August 15, 2017

By Diane S_5

I am a current client of this provider

No matter who I have had to my house, Home Helpers has friendly people, and they are all very well-trained to do the job that they need to do. The caregivers give me a break, and my son likes them a lot.

July 25, 2017

By Margaret D_1

I am a current client of this provider

Most of the people that Home Helpers sends are good, but others shouldn't even be in this profession. Home Helpers helps me with things that I can't do.

July 25, 2017

By Jim C_3

I am a current client of this provider

Home Helpers is very friendly and interested in their clients and their needs. Home Helpers makes my life easier by helping to care for my husband so I don't have to do it by myself. They help me with things around the house as well; I appreciate it so much.

July 14, 2017

By Laura M_3

I am a current client of this provider

Home Helpers is convenient because the caregiver takes photos on her phone and sends them to me, so I know what groceries to order and if the client is taking her medicine. The photos are very important. I wouldn't use them without the photos. I know that my mother-in-law is being safely taken care of by the Home Helpers caregiver.

June 27, 2017

By Carole M_1

I am a current client of this provider

I would tell someone that I have no reason not to recommend Home Helpers, and I would tell them about the manners and knowledge of the caregivers. I didn't think that I needed the services from Home Helpers, but now I can see what they have added to my life.

June 14, 2017

By Anonymous_568

I am a current client of this provider

Home Helpers is professional, they take care of things in a kind manner, and they are reliable. My loved one wouldn't be at home alone without Home Helpers.

May 15, 2017

By Nora R_1

I am a current client of this provider

Home Helpers has sent us a good caregiver. Home Helpers has made her life easier by taking care of her.

March 23, 2017

By Kendzora, P_1

I am a current client of this provider

I would tell someone that Home Helpers seems to be flexible and able to work with us for scheduling purposes. We haven't had to change hours around yet, but there could be a need for that in the future. Home Helpers' services relieves me of having to go to the client's home so often, and of having to do so many simple things for him. It's a good feeling that he's being watched over more than I could have.

February 27, 2017

By Callahan, B_1

I am a current client of this provider

I would recommend Home Helpers because we've had very good luck with them. People show up on time, they're personable, well-trained, and they offer good companionship. The caregivers from Home Helpers make life easier because they monitor the patient. They contact family if anything is out of the ordinary. They're reliable.

January 19, 2017

By Bob and Melissa

I am a past client of this provider

After interviewing the management from four home care companies as well as those individuals from each company who would provide daily 24-hour care for my mother in an independent living community, we chose Home Helpers. We were impressed with the high quality of the companies with whom we met, but Home Helpers seemed to have an edge in their determination to match the right caregivers to the needs of the patient. We hired Home Helpers in early 2016 and they provided mom’s continuous care until her death at age 100 in the Fall. In the intervening months, Home Helpers was instrumental in helping my mom enjoy life to the fullest extent possible. Lorna, mom’s caregiver, routinely made it a point to involve her in the many activities within her retirement community and even accompanied mom on an outing to the Macy’s Spring Flower Show in downtown Chicago. Lorna also assisted mom on a trip to the Art Institute of Chicago as well as several excursions to the Morton Arboretum. When mom entered hospice, Home Helpers worked seamlessly with the hospice company to make her as comfortable as possible. We are most appreciative of the effort Home Helpers made - particularly Michael, Tracy, Lorna and Araceli – in all they did for my mom. More importantly, I know that mom appreciated all that they did for her as well.

January 19, 2017

By Ejfan

I am a past client of this provider

I needed help after I shattered my ankle. Every person who came in was respectful of my home and took care of all my needs. It wasn't the most exciting job as a lot was just watching me try to do things. They helped with light cooking, light cleaning, sponge baths, help dressing, moving around my house, brought me coffee and towards the end, we played games. The companionship was really great..

January 18, 2017

By SPesh

I am a current client of this provider

Home Helpers was just that! We needed someone to assist my Mom on Christmas Eve and they came through. Our needs were somewhat last minute and Home Helpers easily accommodated us. They sent Tracy who was warm and personable. So much so that we insisted that she join us for dinner and try Mom's family pasta sauce recipe brought over from Italy by her mother. The evening was a success. Many Thanks!

July 15, 2016

By dupage100

I am a past client of this provider

Home Helpers set up a companion for my mom at a special event. The caregiver fit in so well that people thought she was my mom's granddaughter. I highly recommend Home Helpers to anyone needing caregiver services.

April 14, 2016

By marthaj

I am a current client of this provider

Very impressed with Michael, his staff and his caregivers. They listen, they make every effort to get good match and fulfill needs. We interviewed several agencies and this one was the clear one to top the list. I also like the idea that the people they send are their employees, not contractors. That saves a lot of administrative hassle that makes the price a great value.

April 04, 2016

By Bobsaw

I am a current client of this provider

Michael, I just want to thank you and your staff for the help you have gave to me for my Mother. From the beginning your team was able to adapt to my ever changing needs that allowed her to live at the house longer. The care giver Elsie is a fantastic person and always did the extra steps it took to care for my Mother. I really cannot say enough about her and the care she showed. She is a true asset to your company. Tracy and your wife were also great . Filling in when needed and adapting to what seemed like my ever changing needs. Thank you for all the help,

January 18, 2016

By vchodora

I am a past client of this provider

Of the 3 agencies we interviewed, Michael with Home Helpers stood out as the one we felt most comfortable caring for my mother who needed 24 hour care. Michael's agency started in October of 2014 and stayed with my mother until her passing in December of 2015. Laverne was her primary care taker for the entire time. My mother was treated like family by Laverne. My mother was given great care by Michael's agency. When she had to go to a doctors appointment there was always proper assistance to helper up and down the stair lift. I highly recommend Michael and his agency. Thank you Michael and your staff.

January 17, 2016

By wjm396

I am a past client of this provider

I used Home Helpers from June of last year to January of this year to provide companion care for my mom. The care giver selected; Elsie, was a perfect match for my mom. Michael and Tracey in the office were fantastic also and great at accommodating my requests for additional coverage as my needs changed. From the first meeting with Michael to the very end, all of the people involved were responsive, courteous, friendly and followed through as needed promptly. This was truly an exemplary performance by the whole team at Home Helpers.

December 15, 2015

By SteveG

I am a past client of this provider

I have used Home Helpers since February of this year and have been extremely satisfied with the services they provided. The caregivers were very loving to my wife who has Alzheimer's disease and helped her greatly through this period. I highly recommend them to anyone who needs caregiver services.

July 14, 2015

By Caring113893150

I am a current client of this provider

I use Home Helpers all the time. I'm happy with their care for my friend. We like the staff they provided. They're caring and get things done for us. They have good work ethics!

June 30, 2015

By Mike113197950

I am a current client of this provider

From the standpoint, our experience with Home Helpers was great and wonderful. I contacted Michael on Friday, and he came to our house Sunday. I really needed someone by Monday. He provided Rosa and Tina. They're great in providing care for my mom and dad.

June 23, 2015

By Bob112827150

I am a past client of this provider

I have used Home Helpers from September to January. The girls who took care of my mom had been terrific. Everything went really well from how they started up to how they dealt with eveything. They have billed us accurately. We encountered no problems with the scheduling. Indeed, I was happy with their care and service.

May 15, 2015

By Alice40

I am a past client of this provider

Home Helpers is absolutely awesome! I would recommend them with anybody. The caregivers were very helpful and caring. I feel confident when I leave because they're there to help. The people at the office are very accommodating.

April 09, 2015

By -Gerry

I am a past client of this provider

My wife was diagnosed with brain cancer and I needed somebody to help to take care of her. Carol was my caregiver and they saved my life. I wouldn't made it through without their help. Carol was great and we had her for almost 4 years. She's still a friend whenever I see her. They really helped me a lot.

March 31, 2015

By Matt7

I am a past client of this provider

Home Helpers is just amazing! I've been working with Michael and Thomas. My mom has dementia and she has mood swings and we can't leave her at home. Michael found us and he worked really hard to make sure it was a good match for my mom. My brother got married a few weeks back and we asked for Michelle to be her caregiver that day. Michelle is the best caregiver for her. She came out and took care of my mom and she was great. They were always polite and on time. Asolutely nothing bad thing to say. I highly recommend them to others.

June 19, 2014

By Digrazia

I am a current client of this provider

Great care! Flexible to work with scheduling and family requests.

November 02, 2012

By Diane3

I am a current client of this provider

My sister worked at Edward's Hospital and I was looking for a caregiver. She went to the office and found that Home Helpers was on the hospital's list. So she got me the name and called them and hired them. They're very good. I have an excellent caregiver, Liz, who is always there if you need her. When I call, she's there. I had 3 or 4 other services and Home Helpers is the best I ever had for 2 and a half years now. My caregiver is such a good cook and good at cleaning the house. She does my shopping real well. She takes care of me. I'd be lost without her.

October 26, 2012

By Mary

I am a current client of this provider

First of all, I called several agencies and I started with one organization that turned out to be a complete disaster. When I researched Home Helpers and contacted Michael he was very informative and very genuine about the needs that we were looking for. He was very responsive and initiated very well. He set up a meeting right away. There was no delay, no "I'll call you back". He was just very responsive to our immediate needs. We have found a wonderful caregiver and she is actually priceless. Her name is Jenny. She is passionate and very attentive. My mother has Alzheimer's and she is diagnosed of stage 4 lung cancer. We have 2 separate issues going on with her medical condition. The caregiver is very in tune in trying to provide quality of life. She takes her out the best she can. She reads to her. I couldn't ask for even a better family member to be with her. If we could have 10 Jennys the world would be a wonderful place. Mike follows up regularly with the clients. He always wants to make sure if there's anything else that we need or change or any issues. It's not just where you sign and contract and then you don't see him ever again. He's very in tune to staying on top of each of clients' case.
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About Home Helpers of DuPage and Will

We at Home Helpers take care of your loved ones the way you would when you can't. Our excellent caregiver staff provide helpful tasks such as:

  • Medication Reminder
  • Wellness Visit
  • Bath Assistance
  • Light Housekeeping
  • Errands and much more

If you or if one of your loved ones can benefit from having one of our Helpers assist in daily tasks, please call us at 630.515.1185. Michael or Denise will answer the phone to discuss your situation and schedule a free in-home consultation. Once we have assessed your care needs we will follow up with an "Introduction Day" where you meet the caregiver that will best fit your case. The final step is to officially start services. It's that easy! Thank you again for considering Home Helpers as your home care provider.

Caregiver Information

Caregiver Skills Include:

Ethics, Grief Issues, Communicating with Dementia Patients

Caregivers employed, bonded and insured: Yes Caregivers available 24 hours a day: Yes Available to assisted living facility: Yes


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